Latest / Privacy Please / S6, E250 - Digital Fallout: The Day the World Stood Still

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S6, E250 - Digital Fallout: The Day the World Stood Still · Privacy Please

• 0:00
  Speaker 1: It's a story about the biggest shipping company in the world and the day a single line of code brought it, and a measurable slice of global economy, to a dead stop.
• 0:08
  Speaker 1: It begins not on a container ship, but in an office in Ukraine with an accounting software update that was actually a declaration of war.
• 0:18
  Speaker 1: All righty, then.
• 0:20
  Speaker 1: Ladies and gentlemen, welcome back to another episode of Privacy, please.
• 0:25
  Speaker 1: I'm your host, cameron Ivey, and today's episode is a brand new series called Digital Fallout, where I'll go behind the headlines to tell the real stories of our digital world.
• 0:38
  Speaker 1: Before we jump into today's story, a quick but important note for our listeners.
• 0:43
  Speaker 1: The events I'll be discussing today are based on real-world incidents, and our narrative is built upon extensive public reporting for reputable news outlets, official company statements and security researchers.
• 0:56
  Speaker 1: We've synthesized this information to create a compelling story, but it is not a direct firsthand account.
• 1:03
  Speaker 1: A compelling story, but it is not a direct firsthand account and, as always, while we discuss legal and security topics, I am not a lawyer or a security professional providing advice.
• 1:10
  Speaker 1: The content of this podcast is for informational and educational purposes only.
• 1:15
  Speaker 1: Now, with that being said, let's get into this week's story.
• 1:21
  Speaker 1: In June of 2017, an IT worker at the Maersk headquarters in Denmark noticed a few computers acting strangely.
• 1:29
  Speaker 1: Then a few more, within minutes, screens across the office went black, replaced with a red and black ransom note demanding Bitcoin.
• 1:38
  Speaker 1: But then the phone started ringing.
• 1:40
  Speaker 1: It wasn't just them, it was their office in Rotterdam, in New Jersey, in Mumbai.
• 1:47
  Speaker 1: One by one, across 130 countries, the digital eyes and ears of the world's largest shipping company were going blind.
• 1:57
  Speaker 1: The digital heartbeat that scheduled and tracked 76,000 sailors and nearly 4 million shipping containers.
• 2:05
  Speaker 1: Flatlined Ships worth billions carrying untold cargo, were suddenly adrift in a digital ocean with no way to dock.
• 2:14
  Speaker 1: This wasn't a typical ransomware attack.
• 2:18
  Speaker 1: You see.
• 2:19
  Speaker 1: The forensics team quickly realized the payment system on the ransom note was fake.
• 2:24
  Speaker 1: The malware wasn't designed to hold data hostage.
• 2:29
  Speaker 1: It was designed to wipe it from existence.
• 2:32
  Speaker 1: This was a weapon, not a crime.
• 2:36
  Speaker 1: They traced its origin to a hijacked update from a popular Ukrainian tax software called MEDOC.
• 2:43
  Speaker 1: The worm, later dubbed NotPetya, had been unleashed, likely by Russian state hackers, as an act of cyberwar against Ukraine, and Marysk had become catastrophic collateral damage.
• 2:58
  Speaker 1: Catastrophic collateral damage.
• 3:03
  Speaker 1: The race was on.
• 3:05
  Speaker 1: The global IT team at Maersk was in a frantic search for what they called a digital Adam and Eve a single uninfected computer that could be used to rebuild their entire global network from scratch.
• 3:13
  Speaker 1: They had backups, but the system that managed and authenticated the backups was also destroyed.
• 3:20
  Speaker 1: It was a fortress without a blueprint.
• 3:24
  Speaker 1: Every server they checked was corrupted.
• 3:27
  Speaker 1: For days the multi-billion dollar company was run on WhatsApp, post-it notes and personal cell phones.
• 3:34
  Speaker 1: It looked like their entire digital kingdom, built over decades, had been completely and permanently erased in just seven minutes.
• 3:42
  Speaker 1: And then, a miracle, a call came in from an office in Accra, ghana.
• 3:50
  Speaker 1: A routine power outage had knocked their local server offline.
• 3:54
  Speaker 1: Just before the attack hit, it was disconnected from the network at the same moment.
• 4:00
  Speaker 1: The digital plague was spreading.
• 4:01
  Speaker 1: That server, kept safe by a random blackout, was the only machine left in the world that contained a copy of their global user directory.
• 4:10
  Speaker 1: It was flown like a precious artifact to the UK single server.
• 4:23
  Speaker 1: A heroic team of engineers worked non-stop for 10 days to rebuild Maersk's entire 4,000 server, 45,000 PC network.
• 4:27
  Speaker 1: The fallout was immense A $300 million financial loss for Maersk and a terrifying lesson for the world.
• 4:35
  Speaker 1: It proved that a geopolitical conflict in one corner of the world could instantly paralyze a Danish shipping company and disrupt global supply chains.
• 4:45
  Speaker 1: The Napetia attack.
• 4:48
  Speaker 1: It wasn't just a data breach.
• 4:50
  Speaker 1: It was the moment the world saw how fragile our interconnected society truly is.
• 4:56
  Speaker 1: It was the day the code became a weapon.
• 5:01
  Speaker 1: It's a powerful reminder of how interconnected and vulnerable our world truly is.
• 5:08
  Speaker 1: And that brings us to the end of our episode.
• 5:10
  Speaker 1: A final thank you to the incredible journalists and researchers whose work made this story possible.
• 5:15
  Speaker 1: Our account today was built on reporting from sources like Wired Magazine, the New York Times and the hard and countless work of security professionals who analyze these events, so we can all learn from them.
• 5:27
  Speaker 1: For a list of our primary resources for today's story, please check our show notes.
• 5:32
  Speaker 1: Thanks for joining us on today's journey.
• 5:34
  Speaker 1: Until next time, stay curious, stay safe.
• 5:38
  Speaker 1: You've been listening to Privacy, please.
• 5:40
  Speaker 1: And thank you so much for tuning in.
• 5:42
  Speaker 1: I hope you enjoyed this story.
• 5:44
  Speaker 1: I hope you enjoyed this format.
• 5:46
  Speaker 1: I would love to hear from you because, if you like it, I'll keep doing it.
• 5:50
  Speaker 1: I really enjoy telling stories and, yeah, so I'll see you guys next week.
• 5:56
  Speaker 1: Thanks for tuning in.