The Job You Were Hired for Doesn't Actually Exist / Zac & Jeff / Inside Service Design #15
Stop doing the job they posted and start navigating the workplace that actually exists. In this episode, we reveal the hidden political maps that dictate how decisions are really made inside your organization.
Service design professionals love to believe good work speaks for itself. The reality is much more complicated. The official org chart is usually pure fiction, and the real choices happen in rooms you are not in. Marc sits down with Zac Heisey and Jeff Hoekwater to unpack the realities of the political organization. They explain how to draw a map of reality so you stop wasting months on…
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