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Secrets of Airport Lounges · The Frommer's Travel Show

• 0:11
  Foreign.
• 0:21
  And
• 0:21
  welcome
• 0:21
  to
• 0:21
  the
• 0:21
  Fromer
• 0:22
  Travel
• 0:22
  Show.
• 0:22
  I'm
• 0:23
  your
• 0:23
  host,
• 0:23
  Pauline
• 0:24
  Fromer.
• 0:25
  I
• 0:25
  recently
• 0:26
  read
• 0:26
  an
• 0:26
  article
• 0:27
  in
• 0:27
  the
• 0:28
  New
• 0:28
  Yorker
• 0:29
  that,
• 0:30
  and
• 0:30
  this
• 0:30
  isn't
• 0:31
  hyperbole,
• 0:31
  it
• 0:32
  totally
• 0:32
  blew
• 0:33
  my
• 0:33
  mind.
• 0:34
  I
• 0:34
  have
• 0:34
  been
• 0:34
  covering
• 0:35
  airlines,
• 0:36
  airports,
• 0:37
  travel
• 0:39
  for
• 0:39
  most
• 0:39
  of
• 0:39
  my
• 0:39
  adult
• 0:40
  life.
• 0:40
  And
• 0:41
  it
• 0:41
  revealed
• 0:43
  that
• 0:43
  there's
• 0:44
  a
• 0:44
  strata
• 0:45
  of
• 0:46
  travel
• 0:46
  that
• 0:46
  I
• 0:47
  really
• 0:47
  did
• 0:48
  not
• 0:48
  know
• 0:48
  even
• 0:49
  existed.
• 0:50
  The
• 0:50
  article
• 0:51
  is
• 0:51
  called
• 0:51
  Lounge
• 0:52
  wars,
• 0:53
  and
• 0:53
  I
• 0:53
  have
• 0:53
  its
• 0:54
  author,
• 0:55
  Zach
• 0:55
  Helfand,
• 0:56
  here
• 0:56
  on
• 0:56
  the
• 0:57
  line.
• 0:57
  Hey,
• 0:58
  Zach,
• 0:58
  thank
• 0:58
  you
• 0:59
  so
• 0:59
  much
• 0:59
  for
• 0:59
  appearing
• 1:00
  on
• 1:00
  the
• 1:00
  Farmer
• 1:00
  Travel
• 1:01
  Show.
• 1:01
  Thanks
• 1:02
  for
• 1:02
  having
• 1:02
  me
• 1:02
  on.
• 1:03
  So
• 1:03
  let's
• 1:04
  start
• 1:04
  at
• 1:04
  the
• 1:04
  beginning.
• 1:05
  In
• 1:05
  terms
• 1:05
  of
• 1:05
  the
• 1:05
  history
• 1:06
  of,
• 1:07
  of
• 1:07
  airport
• 1:08
  lounges,
• 1:09
  why
• 1:09
  were
• 1:09
  they
• 1:10
  created?
• 1:10
  Why
• 1:11
  do
• 1:11
  we
• 1:11
  have
• 1:11
  these
• 1:12
  things?
• 1:13
  Airport
• 1:13
  lounges
• 1:14
  were
• 1:14
  created
• 1:14
  as
• 1:15
  like,
• 1:16
  I
• 1:16
  would
• 1:16
  say,
• 1:17
  half
• 1:18
  reward
• 1:19
  for
• 1:19
  extremely
• 1:20
  loyal
• 1:21
  airline
• 1:21
  customers
• 1:22
  and
• 1:22
  half
• 1:22
  kind
• 1:22
  of
• 1:23
  like
• 1:23
  borderline
• 1:24
  low
• 1:25
  level
• 1:25
  corruption.
• 1:26
  They
• 1:27
  were
• 1:27
  created
• 1:27
  by
• 1:28
  American
• 1:28
  Airlines
• 1:29
  CEO
• 1:30
  C.R.
• 1:31
  smith
• 1:32
  in
• 1:32
  the
• 1:32
  late
• 1:32
  30s.
• 1:33
  He's
• 1:33
  one
• 1:33
  of
• 1:34
  these
• 1:34
  big
• 1:34
  Seminole
• 1:34
  airline
• 1:35
  industry
• 1:35
  figures.
• 1:36
  And
• 1:37
  he
• 1:37
  created
• 1:37
  something
• 1:38
  called
• 1:38
  the
• 1:38
  admirals
• 1:39
  Club
• 1:39
  at
• 1:40
  LaGuardia
• 1:40
  Airport,
• 1:41
  what's
• 1:41
  now
• 1:41
  known
• 1:41
  as
• 1:41
  LaGuardia
• 1:42
  Airport.
• 1:43
  And
• 1:43
  they
• 1:43
  would
• 1:44
  give
• 1:45
  Admiral
• 1:46
  Club
• 1:46
  membership.
• 1:47
  They
• 1:47
  would
• 1:47
  induct
• 1:48
  you
• 1:48
  as
• 1:48
  an
• 1:48
  admiral
• 1:49
  if
• 1:49
  you
• 1:49
  were
• 1:49
  a
• 1:49
  frequent
• 1:50
  flyer,
• 1:50
  but
• 1:51
  also
• 1:51
  if
• 1:51
  you
• 1:51
  were
• 1:51
  someone
• 1:52
  who
• 1:52
  was
• 1:52
  on
• 1:53
  the
• 1:53
  airline
• 1:54
  regulator
• 1:55
  boards
• 1:55
  or
• 1:56
  if
• 1:56
  you
• 1:56
  were
• 1:56
  a
• 1:56
  governor
• 1:57
  or
• 1:57
  you
• 1:57
  or
• 1:57
  someone
• 1:58
  else
• 1:58
  who
• 1:58
  might
• 1:59
  be
• 1:59
  able
• 1:59
  to
• 1:59
  help
• 2:00
  build
• 2:00
  the
• 2:01
  aviation
• 2:01
  industry
• 2:02
  and
• 2:03
  you
• 2:03
  couldn't
• 2:03
  buy
• 2:03
  your
• 2:04
  way
• 2:04
  in.
• 2:04
  There
• 2:05
  were
• 2:05
  no
• 2:05
  mileage
• 2:06
  regulations
• 2:07
  that
• 2:07
  got
• 2:08
  you
• 2:08
  in.
• 2:08
  It
• 2:08
  was
• 2:09
  just
• 2:09
  if
• 2:09
  they
• 2:09
  invited
• 2:10
  you
• 2:10
  to
• 2:10
  be
• 2:10
  an
• 2:10
  admiral,
• 2:11
  you
• 2:11
  were
• 2:11
  in
• 2:11
  and
• 2:11
  you
• 2:12
  would
• 2:12
  get
• 2:12
  all
• 2:12
  the
• 2:12
  perks
• 2:13
  that
• 2:13
  came
• 2:13
  along
• 2:13
  with
• 2:14
  that.
• 2:15
  That
• 2:15
  concept
• 2:16
  spread
• 2:16
  to
• 2:17
  other
• 2:17
  airlines
• 2:18
  and
• 2:20
  they
• 2:20
  were
• 2:20
  all
• 2:21
  closed.
• 2:22
  You
• 2:22
  couldn't
• 2:23
  get
• 2:23
  your
• 2:23
  way
• 2:23
  in
• 2:24
  the
• 2:24
  other
• 2:24
  ones
• 2:24
  either.
• 2:25
  Until
• 2:26
  the
• 2:26
  mid-60s.
• 2:27
  A
• 2:27
  man
• 2:28
  named
• 2:28
  Herbert
• 2:29
  Goldberger.
• 2:30
  Yeah,
• 2:30
  I
• 2:30
  loved
• 2:31
  his
• 2:31
  story.
• 2:32
  He
• 2:32
  was
• 2:32
  one
• 2:33
  of
• 2:33
  my
• 2:33
  favorite
• 2:33
  characters
• 2:34
  to
• 2:34
  encounter
• 2:35
  when
• 2:35
  I
• 2:35
  was
• 2:35
  researching
• 2:36
  this.
• 2:36
  And
• 2:37
  he
• 2:38
  was
• 2:39
  a
• 2:39
  frequent
• 2:39
  flyer.
• 2:40
  He
• 2:40
  was
• 2:40
  a
• 2:40
  salesman.
• 2:41
  He
• 2:41
  sold
• 2:41
  things
• 2:41
  like
• 2:42
  nightlights,
• 2:43
  and
• 2:43
  he
• 2:43
  would
• 2:44
  travel
• 2:44
  the
• 2:44
  country
• 2:44
  to
• 2:45
  sales
• 2:45
  conferences
• 2:45
  and
• 2:46
  things
• 2:46
  like
• 2:46
  that.
• 2:47
  And
• 2:47
  he
• 2:47
  had
• 2:47
  this
• 2:48
  terrible
• 2:48
  travel
• 2:49
  experience
• 2:49
  with
• 2:49
  a
• 2:49
  lot
• 2:49
  of
• 2:50
  delays.
• 2:50
  And
• 2:50
  he
• 2:50
  was
• 2:50
  going
• 2:51
  through
• 2:51
  JFK
• 2:51
  and
• 2:52
  he
• 2:52
  really
• 2:52
  just
• 2:52
  wanted
• 2:52
  to
• 2:52
  Scotch
• 2:53
  on
• 2:53
  the
• 2:53
  rocks.
• 2:54
  And
• 2:54
  the
• 2:54
  guy
• 2:54
  he
• 2:54
  was
• 2:54
  sitting
• 2:54
  next
• 2:55
  to
• 2:55
  on
• 2:55
  the
• 2:55
  airplane
• 2:55
  said,
• 2:55
  why
• 2:56
  don't
• 2:56
  you
• 2:56
  go
• 2:56
  to
• 2:56
  the
• 2:56
  Admirals
• 2:56
  Club?
• 2:57
  And
• 2:57
  so
• 2:57
  he
• 2:57
  went
• 2:57
  to
• 2:58
  the
• 2:58
  Admiral's
• 2:59
  Club,
• 2:59
  which
• 2:59
  were
• 2:59
  hidden
• 2:59
  at
• 2:59
  the
• 3:00
  time
• 3:00
  because
• 3:00
  they
• 3:00
  didn't
• 3:00
  want
• 3:00
  people
• 3:00
  to
• 3:00
  know
• 3:01
  about
• 3:01
  it.
• 3:01
  It's
• 3:01
  kind
• 3:01
  of
• 3:01
  like
• 3:01
  a
• 3:01
  hidden
• 3:02
  clubhouse.
• 3:02
  He
• 3:02
  found
• 3:03
  it,
• 3:03
  it
• 3:03
  had
• 3:04
  a
• 3:04
  little
• 3:04
  admiral's
• 3:04
  hat
• 3:05
  on
• 3:05
  the,
• 3:05
  on
• 3:05
  the
• 3:05
  door.
• 3:06
  And
• 3:07
  he
• 3:07
  asked
• 3:08
  to
• 3:08
  be
• 3:08
  let
• 3:08
  in.
• 3:09
  And
• 3:10
  they
• 3:10
  said,
• 3:10
  sorry,
• 3:11
  this
• 3:11
  only,
• 3:11
  members
• 3:11
  only.
• 3:12
  And
• 3:12
  he
• 3:12
  said,
• 3:12
  how
• 3:12
  do
• 3:12
  I
• 3:12
  join?
• 3:13
  And
• 3:13
  they
• 3:13
  said,
• 3:13
  you
• 3:13
  can't,
• 3:14
  and
• 3:15
  you
• 3:15
  have
• 3:15
  to
• 3:15
  be
• 3:15
  invited.
• 3:16
  And
• 3:16
  so
• 3:16
  he
• 3:17
  sued.
• 3:18
  He
• 3:18
  spent
• 3:19
  eight
• 3:19
  years
• 3:20
  embroiled
• 3:20
  in
• 3:20
  illegal
• 3:21
  action
• 3:22
  to.
• 3:22
  To
• 3:22
  open
• 3:23
  up
• 3:23
  the
• 3:23
  airlines
• 3:23
  to
• 3:24
  everyone.
• 3:24
  And
• 3:24
  ultimately
• 3:25
  he
• 3:25
  won.
• 3:25
  And
• 3:25
  I
• 3:25
  thought
• 3:25
  he
• 3:26
  was
• 3:26
  doing
• 3:26
  this
• 3:26
  kind
• 3:26
  of
• 3:26
  as
• 3:27
  like,
• 3:27
  you
• 3:28
  know,
• 3:28
  a
• 3:28
  trolley
• 3:29
  kind
• 3:29
  of
• 3:29
  thing.
• 3:29
  And
• 3:30
  I
• 3:30
  ended
• 3:30
  up
• 3:31
  talking
• 3:31
  to
• 3:31
  his
• 3:32
  daughter,
• 3:33
  who
• 3:33
  recalls
• 3:34
  that
• 3:34
  this
• 3:34
  was
• 3:34
  like
• 3:34
  the
• 3:35
  most
• 3:35
  important
• 3:35
  thing
• 3:35
  in
• 3:35
  his
• 3:36
  life.
• 3:36
  Like,
• 3:36
  he
• 3:36
  wanted
• 3:37
  to
• 3:37
  integrate,
• 3:38
  in
• 3:38
  a
• 3:38
  certain
• 3:38
  sense,
• 3:39
  the
• 3:39
  airline
• 3:40
  lounge.
• 3:41
  I
• 3:41
  love
• 3:41
  the
• 3:41
  fact
• 3:42
  that
• 3:42
  she
• 3:42
  said
• 3:42
  he
• 3:43
  never
• 3:43
  had
• 3:43
  any
• 3:43
  other
• 3:44
  cause
• 3:44
  in
• 3:45
  life.
• 3:45
  This
• 3:45
  was.
• 3:45
  This
• 3:46
  really
• 3:46
  took
• 3:46
  over
• 3:47
  his
• 3:48
  whole
• 3:48
  psyche,
• 3:49
  and
• 3:49
  he
• 3:49
  really
• 3:49
  wanted
• 3:50
  to
• 3:50
  make
• 3:50
  this
• 3:50
  open
• 3:51
  to
• 3:51
  everyone.
• 3:52
  And
• 3:52
  so
• 3:52
  his.
• 3:53
  His
• 3:53
  family
• 3:53
  wasn't
• 3:54
  really
• 3:55
  down
• 3:55
  for
• 3:56
  the
• 3:56
  whole
• 3:56
  fight
• 3:56
  for
• 3:57
  eight
• 3:57
  years.
• 3:57
  They
• 3:57
  were
• 3:57
  like,
• 3:58
  why
• 3:58
  are
• 3:58
  you
• 3:58
  doing
• 3:58
  this?
• 3:58
  But
• 3:58
  he
• 3:59
  was
• 3:59
  like,
• 3:59
  this.
• 3:59
  This
• 3:59
  is
• 4:00
  what
• 4:00
  I
• 4:00
  really
• 4:00
  care
• 4:00
  about.
• 4:01
  Yeah,
• 4:01
  crazy.
• 4:03
  But
• 4:03
  he
• 4:04
  accomplished
• 4:05
  something,
• 4:05
  I
• 4:05
  guess.
• 4:06
  They
• 4:06
  had
• 4:06
  to
• 4:06
  create
• 4:07
  rules
• 4:08
  for
• 4:08
  these
• 4:08
  clubs,
• 4:09
  right?
• 4:09
  So
• 4:10
  what
• 4:10
  happened
• 4:10
  is
• 4:11
  they
• 4:11
  had
• 4:11
  to
• 4:12
  allow
• 4:12
  access.
• 4:13
  So
• 4:13
  that
• 4:14
  meant
• 4:14
  either
• 4:14
  they
• 4:15
  could
• 4:15
  give
• 4:15
  access
• 4:16
  with.
• 4:16
  With
• 4:16
  certain
• 4:16
  rules
• 4:17
  if
• 4:17
  you,
• 4:17
  you
• 4:18
  know,
• 4:18
  were
• 4:18
  a
• 4:18
  certain
• 4:18
  level
• 4:19
  of
• 4:19
  frequent
• 4:19
  flyer,
• 4:20
  or
• 4:20
  you
• 4:21
  had
• 4:21
  some
• 4:21
  sort
• 4:21
  of
• 4:21
  credit
• 4:21
  card
• 4:22
  access,
• 4:22
  ultimately
• 4:22
  that
• 4:23
  came
• 4:23
  later.
• 4:24
  And
• 4:24
  also
• 4:24
  you
• 4:24
  could
• 4:24
  buy
• 4:25
  your
• 4:25
  way
• 4:25
  in.
• 4:26
  And
• 4:26
  so
• 4:27
  what
• 4:27
  that
• 4:27
  did
• 4:27
  is
• 4:27
  kind
• 4:28
  of
• 4:28
  democratize
• 4:30
  airline
• 4:30
  lounge.
• 4:31
  And
• 4:31
  in
• 4:31
  the
• 4:31
  early
• 4:31
  days
• 4:31
  of
• 4:32
  that,
• 4:32
  I
• 4:32
  think
• 4:33
  people
• 4:33
  were
• 4:33
  expecting
• 4:33
  this
• 4:34
  really
• 4:34
  exclusive,
• 4:35
  really
• 4:35
  gorgeous,
• 4:36
  beautiful
• 4:36
  space.
• 4:37
  And
• 4:38
  it
• 4:39
  really
• 4:39
  wasn't
• 4:40
  like
• 4:40
  that,
• 4:40
  at
• 4:40
  least
• 4:41
  in
• 4:41
  the
• 4:41
  beginning.
• 4:42
  It
• 4:42
  was
• 4:42
  just
• 4:43
  a
• 4:43
  kind
• 4:43
  of
• 4:43
  a
• 4:43
  little
• 4:43
  clubhouse
• 4:44
  where
• 4:44
  you
• 4:44
  could
• 4:44
  get
• 4:45
  away.
• 4:45
  And
• 4:46
  because
• 4:47
  people
• 4:47
  were
• 4:47
  paying
• 4:47
  for
• 4:48
  it,
• 4:48
  they
• 4:49
  wanted
• 4:49
  more.
• 4:50
  And
• 4:50
  so
• 4:51
  that's
• 4:51
  kind
• 4:51
  of
• 4:51
  led
• 4:52
  to
• 4:52
  the
• 4:52
  escalation
• 4:53
  of
• 4:53
  the
• 4:54
  airline
• 4:54
  lounge
• 4:55
  experience.
• 4:56
  The
• 4:56
  aviation
• 4:57
  press
• 4:57
  likes
• 4:57
  to
• 4:57
  call
• 4:57
  the
• 4:57
  airline
• 4:58
  lounge
• 4:58
  wars.
• 4:59
  You
• 4:59
  know,
• 4:59
  the
• 4:59
  credit
• 5:00
  card
• 5:00
  companies
• 5:00
  and
• 5:00
  the
• 5:01
  airlines
• 5:01
  are
• 5:01
  trying
• 5:01
  to
• 5:01
  outdo
• 5:02
  each
• 5:02
  other
• 5:02
  and
• 5:02
  give
• 5:02
  more
• 5:02
  and
• 5:03
  more
• 5:03
  luxurious
• 5:03
  experience.
• 5:04
  And
• 5:04
  that
• 5:04
  really
• 5:05
  stems
• 5:05
  from
• 5:05
  the
• 5:05
  fact
• 5:05
  that
• 5:06
  people
• 5:06
  are
• 5:06
  paying
• 5:07
  for
• 5:07
  it
• 5:07
  in
• 5:07
  some
• 5:07
  way,
• 5:08
  either
• 5:08
  because
• 5:08
  they
• 5:09
  are
• 5:10
  literally
• 5:11
  paying
• 5:11
  into
• 5:11
  it
• 5:12
  or
• 5:12
  because
• 5:12
  they're
• 5:13
  paying
• 5:13
  for
• 5:13
  it
• 5:13
  for
• 5:13
  their
• 5:14
  credit
• 5:14
  cards
• 5:14
  or
• 5:14
  because
• 5:14
  they're
• 5:15
  paying
• 5:15
  for
• 5:15
  it
• 5:15
  because
• 5:15
  they're
• 5:15
  buying
• 5:16
  a
• 5:16
  very
• 5:16
  expensive
• 5:17
  business
• 5:17
  class
• 5:17
  seat
• 5:18
  or
• 5:18
  something
• 5:18
  like
• 5:18
  that.
• 5:19
  And
• 5:20
  really,
• 5:20
  airline
• 5:20
  lounges
• 5:21
  have
• 5:21
  become
• 5:22
  one
• 5:22
  of
• 5:22
  the
• 5:22
  core
• 5:23
  parts
• 5:23
  of
• 5:24
  an
• 5:24
  airline's
• 5:25
  business
• 5:25
  at
• 5:25
  this
• 5:25
  point.
• 5:26
  Sure.
• 5:26
  Well,
• 5:27
  and
• 5:27
  let's
• 5:28
  unpack
• 5:28
  what
• 5:28
  the
• 5:29
  airline's
• 5:29
  business
• 5:30
  is.
• 5:31
  You'd
• 5:31
  think
• 5:31
  it
• 5:32
  was
• 5:32
  flying
• 5:32
  people
• 5:33
  here
• 5:33
  and
• 5:33
  there,
• 5:34
  but
• 5:35
  no.
• 5:35
  Right
• 5:35
  now,
• 5:36
  airline
• 5:37
  credit
• 5:38
  cards
• 5:38
  are
• 5:39
  probably
• 5:39
  more
• 5:40
  important
• 5:40
  to
• 5:40
  the
• 5:41
  bottom
• 5:41
  line
• 5:42
  than
• 5:42
  economy
• 5:43
  class
• 5:43
  tickets.
• 5:44
  I
• 5:44
  won't
• 5:44
  say
• 5:44
  all
• 5:44
  tickets,
• 5:45
  but
• 5:45
  probably
• 5:45
  economy
• 5:46
  class.
• 5:48
  So
• 5:48
  how
• 5:48
  does
• 5:48
  lounges
• 5:50
  play
• 5:50
  into
• 5:51
  that
• 5:51
  whole
• 5:52
  mishigas?
• 5:53
  So
• 5:53
  this
• 5:53
  is
• 5:54
  what
• 5:54
  really
• 5:54
  surprised
• 5:55
  me
• 5:56
  is,
• 5:56
  is
• 5:57
  I
• 5:57
  learned
• 5:58
  that
• 5:59
  the,
• 6:00
  the
• 6:01
  credit
• 6:01
  card
• 6:02
  partnerships.
• 6:03
  So
• 6:03
  Delta
• 6:04
  has
• 6:04
  a
• 6:04
  partnership
• 6:05
  with
• 6:05
  American
• 6:05
  Express,
• 6:05
  for
• 6:06
  example,
• 6:06
  United
• 6:07
  has
• 6:07
  a
• 6:07
  partnership
• 6:08
  with
• 6:08
  Chase
• 6:09
  where
• 6:09
  they're
• 6:09
  selling
• 6:09
  these
• 6:10
  co
• 6:10
  branded
• 6:10
  credit
• 6:10
  cards
• 6:11
  that
• 6:11
  we
• 6:11
  all
• 6:11
  know.
• 6:11
  You
• 6:11
  could
• 6:11
  buy
• 6:11
  the
• 6:12
  Chase
• 6:12
  Explorer
• 6:12
  card
• 6:13
  or
• 6:13
  the
• 6:13
  United
• 6:13
  Explorer
• 6:14
  card.
• 6:14
  Yeah,
• 6:15
  right,
• 6:15
  right.
• 6:17
  That
• 6:18
  has
• 6:18
  become
• 6:18
  a
• 6:18
  bigger
• 6:19
  and
• 6:19
  bigger
• 6:19
  part
• 6:19
  of
• 6:20
  the
• 6:20
  business
• 6:20
  to
• 6:21
  the
• 6:21
  point
• 6:21
  where
• 6:23
  by
• 6:23
  most
• 6:23
  measures
• 6:24
  these
• 6:24
  credit
• 6:25
  card
• 6:25
  partnerships
• 6:26
  are
• 6:26
  more
• 6:26
  valuable
• 6:27
  than
• 6:28
  the,
• 6:28
  the
• 6:29
  flying
• 6:29
  of
• 6:29
  the
• 6:30
  airplanes
• 6:30
  itself.
• 6:31
  During
• 6:32
  COVID
• 6:32
  and
• 6:33
  of
• 6:33
  course
• 6:33
  during
• 6:33
  COVID
• 6:33
  the
• 6:33
  airlines
• 6:34
  took
• 6:34
  a
• 6:34
  big
• 6:34
  hit
• 6:35
  and
• 6:35
  the
• 6:35
  way
• 6:35
  they,
• 6:36
  they
• 6:36
  stayed
• 6:36
  afloat
• 6:37
  was
• 6:37
  by
• 6:37
  taking
• 6:37
  loans
• 6:38
  using
• 6:39
  the
• 6:39
  credit
• 6:39
  card
• 6:39
  partnerships
• 6:40
  as
• 6:40
  collateral.
• 6:41
  So
• 6:41
  there
• 6:41
  was
• 6:41
  a
• 6:42
  point
• 6:42
  at
• 6:42
  which
• 6:42
  these
• 6:43
  credit
• 6:43
  card
• 6:43
  partnerships
• 6:44
  were
• 6:44
  for
• 6:44
  the
• 6:44
  big
• 6:45
  airlines
• 6:45
  like
• 6:45
  United
• 6:46
  or
• 6:46
  like
• 6:47
  Delta,
• 6:48
  were
• 6:48
  worth
• 6:49
  something
• 6:49
  like
• 6:49
  $20
• 6:50
  billion.
• 6:51
  And
• 6:52
  the
• 6:52
  rest
• 6:53
  of
• 6:53
  the
• 6:53
  business
• 6:53
  was
• 6:53
  like,
• 6:54
  you
• 6:54
  know,
• 6:54
  in
• 6:54
  the
• 6:54
  red
• 6:55
  underwater
• 6:55
  by
• 6:56
  like
• 6:56
  $10
• 6:56
  billion.
• 6:57
  And
• 6:57
  the
• 6:57
  only
• 6:57
  thing
• 6:57
  keeping
• 6:58
  the
• 6:58
  airline
• 6:58
  business
• 6:59
  afloat
• 6:59
  were
• 7:00
  these
• 7:00
  partnerships.
• 7:01
  Most
• 7:01
  of
• 7:01
  the
• 7:01
  profit
• 7:02
  at
• 7:02
  this
• 7:02
  point
• 7:02
  comes
• 7:03
  from
• 7:03
  the
• 7:03
  credit
• 7:04
  card
• 7:04
  partnerships
• 7:05
  themselves,
• 7:05
  those
• 7:06
  programs.
• 7:07
  Of
• 7:07
  course,
• 7:07
  you
• 7:07
  know,
• 7:07
  some
• 7:07
  of
• 7:08
  that
• 7:08
  is
• 7:08
  accounting.
• 7:08
  You
• 7:09
  know,
• 7:09
  they,
• 7:09
  they,
• 7:10
  they
• 7:10
  are,
• 7:11
  are
• 7:11
  basically
• 7:11
  selling
• 7:12
  their
• 7:12
  own
• 7:12
  seats
• 7:12
  to
• 7:13
  their
• 7:13
  credit
• 7:13
  card
• 7:13
  partnerships
• 7:14
  or
• 7:14
  giving
• 7:14
  them
• 7:14
  and
• 7:15
  they,
• 7:15
  they
• 7:15
  sell
• 7:15
  it.
• 7:15
  But,
• 7:16
  but
• 7:16
  the
• 7:17
  reason
• 7:17
  they're
• 7:17
  so
• 7:17
  valuable
• 7:18
  is
• 7:18
  because
• 7:19
  credit
• 7:20
  card
• 7:20
  companies
• 7:20
  love
• 7:20
  them.
• 7:21
  They
• 7:21
  get
• 7:21
  lots
• 7:21
  and
• 7:21
  lots
• 7:21
  of
• 7:22
  data,
• 7:22
  they
• 7:23
  get
• 7:23
  loyal
• 7:23
  customers.
• 7:24
  And,
• 7:25
  and
• 7:25
  the
• 7:25
  number
• 7:26
  one
• 7:26
  reason
• 7:27
  a
• 7:27
  lot
• 7:27
  of
• 7:27
  people
• 7:28
  sign
• 7:28
  up
• 7:28
  for
• 7:28
  these
• 7:28
  co
• 7:29
  branded
• 7:29
  credit
• 7:29
  card
• 7:30
  partnerships
• 7:31
  with,
• 7:31
  with
• 7:31
  the
• 7:31
  airlines
• 7:32
  is
• 7:33
  because
• 7:33
  of
• 7:33
  lounge
• 7:33
  access.
• 7:34
  That's
• 7:34
  really
• 7:35
  one
• 7:35
  of
• 7:36
  the
• 7:36
  top
• 7:36
  draw
• 7:37
  or
• 7:37
  one
• 7:37
  of
• 7:37
  the
• 7:37
  top
• 7:37
  draws
• 7:38
  for
• 7:38
  almost
• 7:39
  everyone
• 7:39
  who
• 7:39
  gets
• 7:40
  these.
• 7:41
  So
• 7:42
  that's
• 7:42
  why
• 7:42
  the
• 7:43
  lounges
• 7:43
  have
• 7:43
  become
• 7:43
  more
• 7:44
  and
• 7:44
  more
• 7:44
  important
• 7:44
  and
• 7:44
  more
• 7:45
  and
• 7:45
  more
• 7:45
  kind
• 7:45
  of
• 7:46
  crazily
• 7:48
  luxurious
• 7:49
  in
• 7:49
  some
• 7:49
  cases
• 7:50
  is
• 7:50
  because
• 7:50
  it
• 7:51
  really
• 7:51
  is
• 7:51
  the
• 7:51
  core
• 7:52
  of
• 7:52
  the
• 7:52
  airline
• 7:52
  business.
• 7:53
  Core
• 7:54
  of
• 7:54
  the
• 7:54
  airline
• 7:54
  business.
• 7:55
  But
• 7:55
  now
• 7:55
  there
• 7:56
  are
• 7:56
  two
• 7:56
  types
• 7:56
  of
• 7:57
  lounges.
• 7:57
  There
• 7:57
  are
• 7:58
  ones
• 7:58
  that
• 7:58
  are
• 7:58
  done
• 7:59
  by
• 7:59
  the
• 7:59
  airlines
• 8:00
  and
• 8:00
  then
• 8:00
  there
• 8:01
  are
• 8:01
  ones
• 8:01
  that
• 8:01
  are
• 8:02
  just
• 8:02
  for
• 8:02
  credit
• 8:03
  cards.
• 8:03
  Right,
• 8:04
  that's
• 8:04
  right.
• 8:05
  There,
• 8:05
  there
• 8:05
  are
• 8:05
  certain
• 8:06
  lounges
• 8:07
  like
• 8:08
  the
• 8:08
  Chase
• 8:09
  Sapphire
• 8:09
  lounge
• 8:09
  or
• 8:10
  the
• 8:10
  American
• 8:10
  Express
• 8:10
  Centurion
• 8:11
  lounge
• 8:12
  or
• 8:12
  the
• 8:12
  Capital
• 8:12
  One
• 8:12
  lounges
• 8:13
  that,
• 8:13
  that
• 8:14
  are,
• 8:14
  if
• 8:15
  you
• 8:15
  have
• 8:15
  those
• 8:15
  certain
• 8:16
  type
• 8:16
  of
• 8:16
  credit
• 8:16
  card
• 8:16
  of
• 8:16
  theirs,
• 8:17
  you
• 8:17
  have
• 8:18
  access
• 8:18
  at
• 8:18
  least,
• 8:19
  you
• 8:19
  know,
• 8:19
  a
• 8:19
  certain
• 8:19
  amount
• 8:19
  of
• 8:20
  access.
• 8:20
  They're
• 8:21
  trying
• 8:21
  to
• 8:21
  gate
• 8:21
  it
• 8:21
  now
• 8:21
  because
• 8:22
  they've
• 8:22
  gotten
• 8:22
  so
• 8:22
  crowded.
• 8:23
  Yeah.
• 8:24
  And,
• 8:24
  and
• 8:24
  those
• 8:24
  tend
• 8:25
  to
• 8:25
  be
• 8:25
  very
• 8:25
  nice,
• 8:26
  but
• 8:26
  sometimes
• 8:27
  hard
• 8:27
  to
• 8:27
  get
• 8:27
  in
• 8:27
  or
• 8:27
  crowded
• 8:28
  or
• 8:28
  there's
• 8:28
  lines.
• 8:29
  There's
• 8:29
  also
• 8:30
  this
• 8:30
  is,
• 8:30
  this
• 8:31
  is
• 8:31
  usually
• 8:31
  my
• 8:31
  lounge
• 8:32
  experience.
• 8:32
  There's
• 8:33
  something
• 8:33
  called
• 8:33
  Priority
• 8:33
  Pass,
• 8:34
  which
• 8:35
  you
• 8:35
  get
• 8:35
  a
• 8:35
  Priority
• 8:36
  Pass
• 8:36
  membership
• 8:36
  with
• 8:37
  a
• 8:37
  lot
• 8:37
  of
• 8:37
  credit
• 8:37
  Cards.
• 8:38
  So
• 8:38
  I
• 8:38
  have
• 8:38
  one.
• 8:39
  Yeah.
• 8:39
  And,
• 8:40
  and,
• 8:40
  and
• 8:41
  really,
• 8:41
  is
• 8:41
  it
• 8:42
  any,
• 8:42
  a
• 8:42
  lot
• 8:42
  of
• 8:43
  these,
• 8:43
  are
• 8:43
  they
• 8:43
  any
• 8:43
  better
• 8:44
  than
• 8:44
  being
• 8:44
  out
• 8:45
  in
• 8:45
  the
• 8:45
  concourse
• 8:46
  in
• 8:46
  some
• 8:46
  cases?
• 8:46
  No.
• 8:47
  Yeah,
• 8:48
  my
• 8:48
  husband
• 8:48
  thinks
• 8:49
  so.
• 8:49
  You
• 8:49
  know.
• 8:50
  Yeah,
• 8:51
  that's,
• 8:51
  that's
• 8:51
  kind
• 8:52
  of
• 8:52
  what
• 8:52
  I
• 8:53
  realized
• 8:54
  through
• 8:54
  the
• 8:54
  course
• 8:55
  of
• 8:55
  doing
• 8:55
  this
• 8:55
  is,
• 8:56
  is
• 8:56
  I
• 8:56
  really
• 8:56
  liked
• 8:57
  being
• 8:57
  in
• 8:57
  the
• 8:57
  lounges,
• 8:58
  and
• 8:58
  I
• 8:58
  think
• 8:58
  I
• 8:58
  liked
• 8:59
  being
• 8:59
  the
• 8:59
  lounges
• 8:59
  because
• 8:59
  it
• 8:59
  kind
• 9:00
  of
• 9:00
  inflated,
• 9:00
  you
• 9:01
  know,
• 9:01
  it
• 9:01
  tickled
• 9:01
  my
• 9:01
  ego
• 9:02
  a
• 9:02
  little
• 9:02
  bit.
• 9:02
  Like
• 9:02
  I
• 9:02
  get
• 9:02
  to
• 9:03
  be
• 9:03
  somewhere
• 9:03
  special
• 9:05
  and,
• 9:05
  and,
• 9:06
  and,
• 9:07
  and
• 9:07
  really,
• 9:07
  when
• 9:07
  you
• 9:07
  think
• 9:07
  about
• 9:08
  it,
• 9:09
  a
• 9:09
  lot
• 9:09
  of
• 9:09
  the
• 9:09
  concourses,
• 9:10
  you
• 9:10
  know,
• 9:10
  especially
• 9:10
  the
• 9:10
  new
• 9:11
  airports,
• 9:11
  are
• 9:11
  pretty
• 9:12
  nice.
• 9:12
  LaGuardia,
• 9:12
  which
• 9:13
  is
• 9:13
  near
• 9:13
  me,
• 9:13
  I
• 9:14
  used
• 9:14
  to
• 9:14
  be
• 9:14
  horrible,
• 9:15
  and
• 9:15
  now
• 9:15
  it's
• 9:16
  quite
• 9:16
  nice.
• 9:16
  And
• 9:17
  it's
• 9:17
  a
• 9:17
  very
• 9:17
  pleasant
• 9:17
  experience
• 9:18
  to
• 9:18
  just
• 9:18
  sit
• 9:18
  out
• 9:18
  by
• 9:18
  the
• 9:18
  gate
• 9:19
  and
• 9:19
  watch
• 9:19
  the
• 9:19
  planes
• 9:19
  take
• 9:20
  off
• 9:20
  or
• 9:20
  sit
• 9:20
  by
• 9:21
  the
• 9:21
  water
• 9:21
  fountain
• 9:21
  that
• 9:21
  they
• 9:22
  have
• 9:22
  there
• 9:23
  and
• 9:23
  watch
• 9:23
  the
• 9:23
  water
• 9:23
  show.
• 9:24
  But
• 9:24
  it,
• 9:25
  it,
• 9:25
  it
• 9:25
  feels
• 9:26
  nice.
• 9:26
  It
• 9:26
  kind
• 9:26
  of
• 9:27
  inflates
• 9:27
  your
• 9:27
  sense
• 9:27
  of
• 9:28
  importance
• 9:28
  if
• 9:28
  you
• 9:28
  are
• 9:29
  somewhere
• 9:29
  where
• 9:29
  not
• 9:30
  everyone
• 9:30
  can
• 9:30
  get
• 9:30
  in.
• 9:31
  Right.
• 9:32
  And
• 9:33
  let's
• 9:33
  get
• 9:33
  back
• 9:33
  to
• 9:33
  the
• 9:33
  beginning
• 9:34
  of
• 9:34
  your
• 9:34
  article.
• 9:35
  You
• 9:35
  decided
• 9:36
  to
• 9:36
  try
• 9:36
  and
• 9:37
  visit
• 9:38
  every
• 9:38
  single
• 9:39
  airport
• 9:39
  lounge
• 9:40
  in
• 9:40
  the
• 9:40
  New
• 9:40
  York
• 9:41
  City
• 9:42
  area.
• 9:43
  And
• 9:43
  so
• 9:44
  that
• 9:45
  got
• 9:45
  you
• 9:45
  into
• 9:46
  the,
• 9:46
  you
• 9:46
  know,
• 9:47
  the
• 9:48
  lounges
• 9:49
  for
• 9:49
  the
• 9:49
  hoi
• 9:50
  polloi,
• 9:50
  you
• 9:51
  know,
• 9:51
  places
• 9:51
  like
• 9:52
  where
• 9:52
  I
• 9:52
  go,
• 9:52
  where,
• 9:53
  you
• 9:53
  know,
• 9:53
  it's
• 9:54
  over
• 9:54
  as
• 9:54
  crowded
• 9:55
  or
• 9:55
  if
• 9:55
  not
• 9:56
  more
• 9:56
  so
• 9:56
  than
• 9:56
  the
• 9:56
  terminal,
• 9:57
  but
• 9:58
  it
• 9:58
  also
• 9:58
  got
• 9:59
  you
• 9:59
  into
• 9:59
  some
• 10:00
  real
• 10:01
  palaces.
• 10:02
  I
• 10:03
  was
• 10:03
  astonished
• 10:05
  by
• 10:05
  the
• 10:05
  level
• 10:05
  of
• 10:06
  luxury
• 10:07
  that
• 10:07
  exists
• 10:08
  at
• 10:08
  some
• 10:08
  of
• 10:09
  these
• 10:09
  lounges.
• 10:10
  Can
• 10:10
  you
• 10:10
  give
• 10:10
  some
• 10:11
  examples
• 10:11
  from
• 10:11
  the
• 10:11
  New
• 10:12
  York
• 10:12
  area?
• 10:12
  And
• 10:13
  then
• 10:13
  we'll
• 10:13
  talk
• 10:13
  about
• 10:13
  the
• 10:14
  fact
• 10:14
  that
• 10:15
  the
• 10:15
  US
• 10:16
  is
• 10:16
  well
• 10:16
  behind
• 10:17
  Asia
• 10:18
  and
• 10:18
  Europe
• 10:19
  in
• 10:19
  terms
• 10:19
  of
• 10:19
  the
• 10:20
  luxury
• 10:21
  over
• 10:21
  the
• 10:22
  top
• 10:22
  crap
• 10:23
  that
• 10:23
  are
• 10:23
  given
• 10:24
  to
• 10:24
  the
• 10:24
  1%
• 10:25
  abroad.
• 10:26
  I
• 10:27
  was
• 10:27
  really
• 10:27
  surprised
• 10:28
  too,
• 10:28
  because
• 10:28
  my
• 10:29
  experience
• 10:29
  had
• 10:29
  been,
• 10:30
  you
• 10:30
  know,
• 10:30
  I'm
• 10:30
  hoi
• 10:31
  pollo,
• 10:31
  so,
• 10:33
  so
• 10:33
  that
• 10:33
  was
• 10:33
  my
• 10:34
  experience.
• 10:34
  I
• 10:35
  think
• 10:35
  there's
• 10:35
  kind
• 10:35
  of
• 10:35
  three
• 10:35
  tiers
• 10:36
  and
• 10:37
  then
• 10:37
  maybe
• 10:37
  kind
• 10:37
  of
• 10:37
  like
• 10:37
  a
• 10:37
  fourth
• 10:38
  tier
• 10:38
  emerging
• 10:38
  on
• 10:38
  the
• 10:39
  very
• 10:39
  top.
• 10:39
  There's,
• 10:40
  there's
• 10:40
  kind
• 10:40
  of
• 10:40
  the
• 10:41
  hoi
• 10:42
  polloi
• 10:42
  lounges,
• 10:42
  as
• 10:43
  we're
• 10:43
  calling
• 10:43
  it.
• 10:44
  That's,
• 10:44
  that's
• 10:44
  kind
• 10:44
  of
• 10:44
  the
• 10:45
  first
• 10:45
  tier.
• 10:45
  There's.
• 10:45
  The
• 10:46
  second
• 10:46
  tier
• 10:46
  is
• 10:46
  like
• 10:47
  the
• 10:47
  United
• 10:48
  regular
• 10:48
  lounges
• 10:50
  or
• 10:50
  the
• 10:50
  Delta
• 10:50
  Sky
• 10:51
  Club,
• 10:51
  those
• 10:51
  kinds
• 10:51
  of
• 10:52
  things.
• 10:53
  And
• 10:54
  kind
• 10:54
  of
• 10:55
  maybe
• 10:55
  in
• 10:56
  between
• 10:56
  the
• 10:56
  second
• 10:56
  and
• 10:57
  third
• 10:57
  tier
• 10:57
  are
• 10:58
  those
• 10:58
  credit
• 10:58
  card
• 10:58
  lounges,
• 10:59
  the
• 10:59
  Chase
• 10:59
  Centurion,
• 11:00
  the
• 11:00
  American
• 11:00
  Express,
• 11:01
  Centurion,
• 11:01
  Chase
• 11:01
  Sapphire,
• 11:02
  things
• 11:02
  like
• 11:02
  that.
• 11:03
  And
• 11:03
  then
• 11:03
  the
• 11:04
  third
• 11:04
  tier
• 11:04
  is
• 11:05
  kind
• 11:05
  of
• 11:06
  what
• 11:06
  are
• 11:07
  this
• 11:07
  new
• 11:07
  emerging
• 11:08
  business
• 11:08
  class
• 11:08
  lounge.
• 11:10
  So
• 11:10
  those
• 11:11
  are
• 11:11
  things
• 11:11
  like
• 11:11
  United
• 11:12
  has
• 11:12
  the
• 11:12
  Polaris
• 11:13
  lounge,
• 11:14
  Delta
• 11:14
  has
• 11:15
  its
• 11:15
  Own
• 11:15
  Delta
• 11:16
  One
• 11:16
  lounges.
• 11:17
  So
• 11:18
  the
• 11:18
  Delta
• 11:18
  One
• 11:18
  lounge
• 11:18
  that
• 11:19
  I
• 11:19
  went
• 11:19
  to
• 11:19
  at
• 11:19
  jfk,
• 11:20
  first
• 11:20
  of
• 11:20
  all,
• 11:21
  is
• 11:21
  enormous.
• 11:22
  Second
• 11:22
  of
• 11:22
  all,
• 11:22
  you
• 11:23
  can,
• 11:23
  you
• 11:24
  can't
• 11:24
  pay
• 11:24
  to
• 11:24
  get
• 11:25
  in
• 11:25
  there.
• 11:25
  You
• 11:25
  have
• 11:25
  to
• 11:26
  buy
• 11:26
  a
• 11:26
  business
• 11:26
  class
• 11:27
  ticket.
• 11:28
  No
• 11:28
  status,
• 11:29
  no
• 11:30
  credit
• 11:30
  card
• 11:30
  partnerships.
• 11:31
  You
• 11:31
  have
• 11:31
  to
• 11:31
  just
• 11:31
  pay
• 11:32
  a
• 11:32
  lot
• 11:32
  of
• 11:32
  money
• 11:32
  for
• 11:32
  a
• 11:32
  long
• 11:33
  haul
• 11:33
  business
• 11:33
  class
• 11:34
  flight.
• 11:34
  So
• 11:34
  it's
• 11:34
  a
• 11:35
  little
• 11:35
  bit
• 11:35
  more
• 11:35
  exclusive.
• 11:36
  It
• 11:36
  has
• 11:36
  its
• 11:36
  own
• 11:36
  sit
• 11:37
  down
• 11:37
  restaurant
• 11:38
  that's
• 11:38
  completely
• 11:39
  free.
• 11:39
  It's
• 11:40
  run
• 11:40
  by
• 11:40
  Danny
• 11:40
  Meyer,
• 11:41
  the
• 11:41
  restaurateur
• 11:42
  behind
• 11:42
  Shake
• 11:43
  Shack
• 11:43
  and
• 11:44
  Emerson
• 11:45
  Tavern
• 11:45
  and
• 11:45
  all
• 11:45
  that.
• 11:46
  And
• 11:46
  it's
• 11:46
  very
• 11:46
  good.
• 11:47
  And
• 11:47
  I
• 11:47
  sat
• 11:48
  down
• 11:48
  there
• 11:48
  and,
• 11:48
  and
• 11:49
  you
• 11:49
  just,
• 11:49
  just
• 11:49
  order
• 11:50
  anything
• 11:50
  off
• 11:50
  the
• 11:50
  menu.
• 11:51
  It's
• 11:51
  three
• 11:51
  free
• 11:52
  three
• 11:52
  course
• 11:53
  meal.
• 11:53
  And
• 11:54
  the
• 11:54
  waiter
• 11:55
  was
• 11:55
  just
• 11:55
  encouraging
• 11:55
  me,
• 11:56
  like,
• 11:56
  you
• 11:56
  know,
• 11:56
  I
• 11:56
  couldn't
• 11:56
  decide
• 11:57
  between
• 11:57
  a
• 11:57
  couple
• 11:58
  appetizers
• 11:58
  and
• 11:58
  a
• 11:58
  couple
• 11:58
  entrees
• 11:59
  or
• 11:59
  desserts.
• 11:59
  And
• 12:00
  he
• 12:00
  said,
• 12:00
  why
• 12:00
  don't
• 12:00
  you
• 12:00
  just
• 12:00
  get
• 12:00
  both?
• 12:01
  So
• 12:01
  I
• 12:01
  really
• 12:02
  had
• 12:02
  a
• 12:02
  six
• 12:02
  course
• 12:02
  meal.
• 12:03
  I
• 12:03
  love
• 12:03
  that.
• 12:04
  Yeah,
• 12:04
  there's,
• 12:04
  there's
• 12:05
  massages,
• 12:06
  there's
• 12:07
  free
• 12:07
  showers.
• 12:07
  They'll
• 12:07
  steam
• 12:08
  your
• 12:08
  clothes
• 12:08
  for
• 12:08
  you.
• 12:09
  You
• 12:09
  could
• 12:09
  pay
• 12:09
  a
• 12:09
  little
• 12:09
  bit
• 12:10
  extra.
• 12:10
  And
• 12:10
  they
• 12:11
  will
• 12:11
  drive
• 12:11
  you
• 12:12
  from
• 12:12
  the
• 12:13
  lounge
• 12:13
  in
• 12:14
  a
• 12:14
  Porsche
• 12:15
  to,
• 12:15
  to
• 12:16
  your
• 12:16
  airport
• 12:16
  to
• 12:17
  your
• 12:17
  airplane
• 12:18
  and
• 12:18
  you
• 12:18
  just
• 12:18
  board
• 12:18
  straight
• 12:19
  from
• 12:19
  the
• 12:19
  tarmac.
• 12:19
  And
• 12:20
  also
• 12:20
  it
• 12:20
  has
• 12:20
  its
• 12:20
  own
• 12:21
  security
• 12:21
  entrance.
• 12:22
  So
• 12:22
  really
• 12:22
  like
• 12:22
  you
• 12:22
  don't
• 12:23
  really
• 12:23
  have
• 12:23
  to
• 12:23
  interact
• 12:24
  with
• 12:24
  the
• 12:24
  airport
• 12:24
  at
• 12:24
  all,
• 12:25
  which
• 12:25
  is
• 12:25
  kind
• 12:25
  of
• 12:25
  part
• 12:26
  of
• 12:26
  the,
• 12:26
  the
• 12:27
  appeal.
• 12:29
  Yeah,
• 12:29
  see,
• 12:30
  yeah,
• 12:30
  that
• 12:31
  really,
• 12:31
  that
• 12:32
  was
• 12:32
  to
• 12:32
  me
• 12:33
  the
• 12:33
  ultimate
• 12:33
  luxury
• 12:35
  not
• 12:35
  having
• 12:35
  to
• 12:35
  go
• 12:36
  through
• 12:36
  tsa.
• 12:38
  And
• 12:38
  as
• 12:39
  an
• 12:39
  American
• 12:39
  citizen,
• 12:40
  I
• 12:41
  gotta
• 12:41
  wonder
• 12:42
  why
• 12:42
  is
• 12:42
  our
• 12:43
  government
• 12:43
  doing
• 12:43
  that?
• 12:44
  I
• 12:44
  think
• 12:44
  that
• 12:45
  kind
• 12:45
  of
• 12:47
  defeats
• 12:47
  the
• 12:48
  purpose
• 12:48
  of
• 12:48
  having
• 12:48
  security
• 12:49
  in
• 12:49
  a
• 12:50
  certain
• 12:50
  way.
• 12:50
  If
• 12:51
  certain
• 12:51
  people
• 12:51
  are
• 12:51
  getting
• 12:52
  different
• 12:52
  security.
• 12:53
  I
• 12:54
  don't
• 12:54
  know.
• 12:54
  I
• 12:54
  mean,
• 12:54
  I
• 12:55
  think
• 12:55
  from
• 12:55
  the
• 12:55
  government
• 12:56
  standpoint,
• 12:56
  they
• 12:57
  are
• 12:58
  getting
• 12:58
  paid
• 12:58
  more.
• 12:59
  They're
• 12:59
  getting
• 12:59
  paid
• 12:59
  more.
• 12:59
  So
• 13:01
  the
• 13:01
  airlines,
• 13:02
  so
• 13:02
  Delta
• 13:02
  will
• 13:03
  pay
• 13:03
  to,
• 13:04
  to
• 13:04
  provide,
• 13:04
  to
• 13:05
  basically
• 13:05
  pay
• 13:05
  to
• 13:05
  provide
• 13:05
  the
• 13:06
  salaries
• 13:06
  for
• 13:06
  the
• 13:06
  TSA
• 13:07
  employees.
• 13:08
  I'm
• 13:08
  not
• 13:08
  sure
• 13:08
  if
• 13:08
  they're
• 13:08
  also
• 13:09
  providing
• 13:09
  something
• 13:09
  on
• 13:09
  top
• 13:10
  of
• 13:10
  that.
• 13:10
  They
• 13:10
  might
• 13:10
  be.
• 13:10
  So
• 13:11
  the
• 13:11
  government
• 13:11
  might
• 13:11
  be
• 13:11
  getting
• 13:11
  a
• 13:12
  little
• 13:12
  bit
• 13:12
  back.
• 13:13
  So
• 13:13
  the
• 13:13
  security
• 13:14
  is
• 13:14
  the
• 13:14
  same
• 13:15
  and
• 13:15
  they
• 13:15
  don't
• 13:15
  really
• 13:15
  have
• 13:16
  to
• 13:16
  devote
• 13:16
  more
• 13:17
  monetary
• 13:18
  resources
• 13:18
  to
• 13:18
  it
• 13:18
  because
• 13:19
  the
• 13:19
  airline
• 13:20
  is
• 13:20
  paying
• 13:20
  for
• 13:20
  it.
• 13:21
  So
• 13:21
  that's
• 13:21
  why
• 13:22
  the
• 13:22
  government
• 13:23
  is
• 13:23
  okay
• 13:23
  with
• 13:23
  it.
• 13:24
  But
• 13:24
  it
• 13:25
  is.
• 13:25
  I
• 13:26
  mean,
• 13:26
  I
• 13:26
  became
• 13:27
  interested
• 13:27
  in
• 13:28
  this
• 13:30
  idea
• 13:30
  to
• 13:30
  write
• 13:31
  about
• 13:31
  because
• 13:31
  I
• 13:31
  was
• 13:31
  interested
• 13:32
  in
• 13:32
  waiting.
• 13:33
  You
• 13:33
  know,
• 13:33
  we
• 13:33
  used
• 13:33
  to
• 13:34
  wait
• 13:34
  for
• 13:34
  things
• 13:34
  all
• 13:35
  the
• 13:35
  time
• 13:35
  and,
• 13:36
  and
• 13:36
  we
• 13:36
  don't
• 13:37
  really
• 13:37
  wait
• 13:37
  for
• 13:37
  things
• 13:37
  anymore.
• 13:37
  You
• 13:38
  know,
• 13:38
  we
• 13:38
  have
• 13:38
  same
• 13:38
  day
• 13:39
  shipping
• 13:39
  and,
• 13:40
  and
• 13:40
  skip
• 13:41
  the
• 13:41
  line
• 13:41
  passes
• 13:42
  and
• 13:43
  you
• 13:43
  know,
• 13:43
  when
• 13:43
  the
• 13:43
  subway
• 13:43
  train
• 13:44
  is
• 13:44
  going
• 13:44
  to
• 13:44
  come
• 13:44
  because
• 13:45
  you
• 13:45
  have
• 13:45
  the
• 13:45
  app
• 13:45
  now
• 13:45
  and,
• 13:46
  and
• 13:46
  there's
• 13:47
  really
• 13:48
  one
• 13:48
  of
• 13:48
  the
• 13:48
  few
• 13:48
  places
• 13:49
  where
• 13:49
  we
• 13:50
  still
• 13:50
  have
• 13:50
  to
• 13:50
  wait
• 13:51
  is
• 13:51
  at
• 13:51
  the
• 13:51
  airport.
• 13:52
  And
• 13:52
  it
• 13:53
  used
• 13:53
  to
• 13:53
  be
• 13:54
  that
• 13:54
  waiting
• 13:54
  was
• 13:55
  something
• 13:55
  that
• 13:55
  you
• 13:56
  didn't
• 13:56
  want
• 13:56
  to
• 13:56
  do
• 13:57
  and
• 13:57
  somehow
• 13:57
  the
• 13:58
  airlines
• 13:58
  have
• 13:58
  found
• 13:58
  a
• 13:59
  way
• 13:59
  to
• 13:59
  turn
• 13:59
  it
• 13:59
  into
• 13:59
  like
• 13:59
  a
• 14:00
  commodity.
• 14:00
  Like,
• 14:00
  it's
• 14:01
  nice
• 14:02
  and
• 14:02
  there
• 14:02
  are
• 14:02
  all
• 14:02
  these
• 14:02
  things
• 14:03
  that
• 14:03
  you
• 14:03
  wouldn't
• 14:03
  think
• 14:03
  that
• 14:03
  you
• 14:04
  actually
• 14:04
  wanted.
• 14:04
  Like,
• 14:05
  I
• 14:05
  don't
• 14:05
  really
• 14:05
  need
• 14:05
  a
• 14:05
  massage
• 14:06
  or
• 14:06
  I
• 14:06
  got
• 14:06
  a
• 14:06
  facial
• 14:07
  at
• 14:07
  the
• 14:07
  Chase
• 14:08
  Sapphire
• 14:08
  Lounge.
• 14:10
  I
• 14:10
  wouldn't
• 14:10
  have
• 14:10
  sought
• 14:10
  out
• 14:11
  the
• 14:11
  facial
• 14:11
  that
• 14:11
  day,
• 14:12
  you
• 14:12
  know,
• 14:12
  in
• 14:13
  my
• 14:13
  normal
• 14:13
  everyday
• 14:13
  life.
• 14:14
  But
• 14:14
  for
• 14:14
  some
• 14:15
  reason
• 14:15
  when
• 14:15
  you
• 14:15
  are
• 14:16
  waiting
• 14:16
  and
• 14:16
  are
• 14:17
  given
• 14:17
  this
• 14:17
  perk,
• 14:18
  it
• 14:18
  feels
• 14:19
  like
• 14:19
  it's.
• 14:20
  You're
• 14:20
  getting
• 14:20
  something
• 14:20
  on
• 14:20
  top
• 14:21
  of
• 14:21
  that
• 14:21
  or
• 14:21
  you're
• 14:21
  getting
• 14:21
  away
• 14:21
  with
• 14:22
  something
• 14:22
  or
• 14:22
  you're
• 14:22
  turning
• 14:23
  this
• 14:23
  experience
• 14:23
  into
• 14:24
  like
• 14:24
  a
• 14:24
  bonus.
• 14:25
  Somehow
• 14:25
  waiting
• 14:25
  itself
• 14:26
  becomes
• 14:26
  a
• 14:27
  luxury.
• 14:27
  It's
• 14:28
  not
• 14:28
  something
• 14:28
  that
• 14:28
  you
• 14:29
  just
• 14:29
  do
• 14:29
  at
• 14:29
  the
• 14:29
  DMV
• 14:30
  anymore.
• 14:31
  It's
• 14:31
  something
• 14:31
  that
• 14:32
  can
• 14:32
  become
• 14:32
  this
• 14:33
  great
• 14:34
  pleasure
• 14:34
  because
• 14:34
  you
• 14:34
  have
• 14:35
  this
• 14:35
  in
• 14:35
  between
• 14:37
  period
• 14:37
  of
• 14:37
  time
• 14:38
  that
• 14:38
  is
• 14:38
  not
• 14:38
  part
• 14:39
  of
• 14:39
  our
• 14:39
  daily
• 14:39
  lives
• 14:40
  anymore.
• 14:41
  It
• 14:41
  was
• 14:41
  very
• 14:41
  pleasant
• 14:42
  to
• 14:42
  spend
• 14:42
  an
• 14:42
  afternoon
• 14:42
  at
• 14:43
  the
• 14:43
  Delta
• 14:43
  One
• 14:43
  lounge.
• 14:44
  I
• 14:44
  did
• 14:44
  some
• 14:44
  work
• 14:44
  there
• 14:45
  and
• 14:45
  there
• 14:46
  were
• 14:46
  little
• 14:46
  work,
• 14:47
  you
• 14:47
  know,
• 14:47
  phone
• 14:48
  booths.
• 14:48
  These
• 14:48
  are
• 14:48
  kind
• 14:48
  of
• 14:48
  luxury
• 14:49
  phone
• 14:49
  booths
• 14:49
  where
• 14:49
  you
• 14:49
  could
• 14:49
  do
• 14:50
  video
• 14:50
  calls
• 14:50
  and
• 14:50
  they
• 14:51
  have
• 14:51
  nice
• 14:51
  lighting
• 14:51
  and
• 14:52
  it's
• 14:52
  soundproof.
• 14:53
  And
• 14:53
  occasionally
• 14:53
  someone
• 14:54
  would
• 14:54
  knock
• 14:54
  on
• 14:54
  the
• 14:54
  door
• 14:54
  and
• 14:55
  you
• 14:55
  know,
• 14:56
  they'd
• 14:56
  have
• 14:56
  a
• 14:56
  canape
• 14:56
  and
• 14:57
  they
• 14:57
  said,
• 14:57
  you
• 14:57
  want
• 14:57
  a
• 14:57
  shrimp
• 14:57
  dumpling
• 14:58
  while
• 14:58
  you
• 14:58
  work?
• 14:59
  Yeah,
• 14:59
  it's,
• 15:00
  it's,
• 15:01
  it
• 15:02
  turns
• 15:02
  something
• 15:02
  like
• 15:03
  the
• 15:03
  drudgery
• 15:03
  of
• 15:03
  waiting
• 15:04
  into
• 15:04
  something
• 15:04
  that
• 15:05
  you're
• 15:05
  made
• 15:06
  to
• 15:06
  feel
• 15:07
  like
• 15:07
  you
• 15:07
  are
• 15:08
  a
• 15:08
  person
• 15:08
  of
• 15:08
  importance
• 15:09
  or
• 15:10
  someone
• 15:11
  who,
• 15:11
  who
• 15:12
  is,
• 15:12
  who
• 15:13
  matters.
• 15:14
  You
• 15:14
  can
• 15:15
  use
• 15:15
  it
• 15:15
  as
• 15:16
  a
• 15:16
  hotel.
• 15:17
  There
• 15:18
  are
• 15:18
  sleep
• 15:19
  pods
• 15:19
  in
• 15:19
  some
• 15:20
  of
• 15:20
  these
• 15:20
  places.
• 15:20
  My
• 15:21
  daughter
• 15:21
  is
• 15:22
  doing
• 15:22
  a
• 15:24
  malarial
• 15:24
  study
• 15:25
  in
• 15:25
  Ghana
• 15:26
  and
• 15:26
  she
• 15:26
  had
• 15:26
  to
• 15:27
  fly
• 15:27
  through
• 15:28
  Dubai
• 15:28
  and
• 15:28
  she
• 15:28
  had
• 15:29
  a
• 15:29
  nine
• 15:29
  hour
• 15:29
  layover
• 15:30
  there
• 15:30
  from
• 15:31
  11
• 15:31
  at
• 15:31
  night
• 15:32
  until
• 15:32
  the
• 15:32
  morning.
• 15:32
  And
• 15:33
  so
• 15:33
  she
• 15:33
  decided
• 15:33
  to
• 15:34
  try
• 15:34
  and
• 15:34
  get
• 15:34
  a
• 15:34
  sleep
• 15:35
  Pod.
• 15:35
  It
• 15:35
  was
• 15:35
  $1,
• 15:37
  which
• 15:37
  is
• 15:37
  more
• 15:38
  expensive
• 15:38
  than
• 15:39
  many
• 15:39
  hotels.
• 15:40
  In
• 15:40
  these
• 15:41
  lounges
• 15:41
  you
• 15:42
  can
• 15:42
  actually
• 15:42
  do
• 15:43
  that.
• 15:43
  Right?
• 15:43
  You
• 15:43
  can
• 15:43
  shower,
• 15:44
  you
• 15:44
  can
• 15:44
  sleep.
• 15:45
  You
• 15:45
  can
• 15:45
  do
• 15:45
  a
• 15:45
  lot
• 15:46
  of
• 15:46
  hotel
• 15:46
  type
• 15:47
  things
• 15:47
  as
• 15:48
  well.
• 15:48
  Right.
• 15:49
  Most
• 15:49
  of
• 15:50
  the
• 15:50
  luxury
• 15:50
  lounges
• 15:51
  have
• 15:51
  showers
• 15:52
  and
• 15:53
  some
• 15:53
  of
• 15:54
  them
• 15:54
  in
• 15:54
  the
• 15:54
  US
• 15:55
  have
• 15:56
  like
• 15:56
  sleep
• 15:56
  pod
• 15:57
  areas.
• 15:57
  So
• 15:58
  the
• 15:58
  Polaris
• 15:59
  Lounge
• 15:59
  at
• 15:59
  Newark
• 16:00
  that
• 16:00
  I
• 16:00
  went
• 16:00
  to
• 16:01
  has
• 16:01
  this
• 16:02
  very
• 16:03
  kind
• 16:03
  of
• 16:03
  spa
• 16:03
  like
• 16:04
  area.
• 16:04
  I
• 16:05
  think
• 16:05
  it's
• 16:05
  maybe
• 16:05
  attached
• 16:05
  to
• 16:06
  their
• 16:06
  spa
• 16:06
  or
• 16:06
  their
• 16:06
  shower
• 16:07
  area,
• 16:07
  which
• 16:07
  they
• 16:08
  also
• 16:08
  have
• 16:08
  in
• 16:08
  the
• 16:08
  lounge.
• 16:09
  And
• 16:09
  it's
• 16:10
  kind
• 16:10
  of
• 16:10
  the
• 16:10
  very
• 16:10
  dark,
• 16:11
  dark
• 16:11
  blues
• 16:11
  and
• 16:12
  the
• 16:12
  Ceiling
• 16:12
  is
• 16:13
  made
• 16:13
  to
• 16:13
  look
• 16:13
  like
• 16:13
  the
• 16:14
  night
• 16:14
  sky.
• 16:14
  So
• 16:14
  they
• 16:14
  have
• 16:14
  like
• 16:15
  little
• 16:15
  light
• 16:15
  up
• 16:16
  stars
• 16:16
  in
• 16:16
  the
• 16:16
  sky.
• 16:17
  Wow.
• 16:17
  And
• 16:17
  they
• 16:17
  have
• 16:17
  kind
• 16:18
  of
• 16:18
  these,
• 16:18
  these
• 16:19
  lounge
• 16:19
  seats
• 16:20
  that
• 16:20
  lay,
• 16:20
  that,
• 16:20
  you
• 16:21
  know,
• 16:21
  kind
• 16:21
  of
• 16:21
  lay
• 16:21
  flat
• 16:21
  and
• 16:21
  you
• 16:22
  can.
• 16:22
  And
• 16:22
  they
• 16:22
  have
• 16:22
  sleep
• 16:23
  masks
• 16:23
  for
• 16:23
  you
• 16:24
  and
• 16:24
  it's
• 16:24
  just
• 16:24
  a
• 16:24
  relaxing
• 16:25
  place
• 16:25
  to
• 16:25
  nap.
• 16:26
  Internationally,
• 16:27
  there
• 16:28
  are
• 16:29
  hotel
• 16:29
  spaces
• 16:30
  within
• 16:30
  some
• 16:30
  of
• 16:30
  the
• 16:31
  really,
• 16:31
  really
• 16:31
  high
• 16:31
  end
• 16:32
  lounges
• 16:33
  where
• 16:33
  you
• 16:33
  just
• 16:33
  get
• 16:33
  a
• 16:34
  full
• 16:34
  hotel
• 16:34
  suite
• 16:35
  with
• 16:35
  a
• 16:35
  shower
• 16:36
  and
• 16:36
  with
• 16:36
  a
• 16:36
  nice
• 16:37
  bed.
• 16:38
  One
• 16:39
  of
• 16:39
  them
• 16:40
  at,
• 16:40
  at
• 16:40
  De
• 16:41
  Gaulle
• 16:41
  in,
• 16:41
  in
• 16:42
  Paris,
• 16:42
  the
• 16:43
  one
• 16:43
  of
• 16:43
  Air
• 16:44
  France's
• 16:46
  really
• 16:46
  high,
• 16:47
  high,
• 16:47
  high
• 16:47
  end
• 16:48
  first
• 16:48
  class
• 16:48
  lounges.
• 16:49
  You
• 16:49
  could
• 16:49
  get
• 16:50
  a
• 16:50
  full
• 16:51
  hotel
• 16:51
  room
• 16:51
  with
• 16:52
  an
• 16:52
  outdoor
• 16:52
  balcony
• 16:53
  and
• 16:53
  also
• 16:54
  a
• 16:54
  butler,
• 16:55
  like
• 16:55
  a
• 16:55
  personal
• 16:55
  butler.
• 16:56
  And
• 16:57
  it's
• 16:57
  all
• 16:57
  within
• 16:57
  the
• 16:57
  lounge.
• 16:58
  And
• 16:58
  also
• 16:59
  in
• 16:59
  Paris,
• 17:00
  there's
• 17:00
  champagne
• 17:01
  service
• 17:01
  at
• 17:02
  sunset
• 17:03
  and
• 17:03
  little
• 17:03
  cones
• 17:04
  of
• 17:04
  caviar.
• 17:05
  And
• 17:05
  do
• 17:05
  you
• 17:06
  remember
• 17:06
  who
• 17:06
  the
• 17:06
  chef
• 17:07
  is
• 17:07
  on
• 17:07
  the
• 17:07
  restaurant
• 17:08
  there?
• 17:08
  It
• 17:08
  was
• 17:08
  kind
• 17:08
  of
• 17:09
  mind
• 17:09
  blowing.
• 17:10
  I
• 17:11
  want
• 17:11
  to
• 17:11
  say
• 17:11
  it
• 17:11
  was
• 17:11
  Alain
• 17:12
  Ducasse.
• 17:14
  It
• 17:14
  was
• 17:14
  one
• 17:14
  of
• 17:14
  the
• 17:14
  really
• 17:15
  high
• 17:15
  end.
• 17:17
  I'm
• 17:18
  like
• 17:18
  80%
• 17:19
  sure
• 17:19
  it
• 17:19
  was
• 17:19
  him.
• 17:19
  It
• 17:20
  was
• 17:20
  one
• 17:20
  of
• 17:20
  the
• 17:20
  really,
• 17:20
  really
• 17:21
  high
• 17:21
  end
• 17:22
  French
• 17:22
  chefs.
• 17:23
  And
• 17:23
  the
• 17:23
  menus
• 17:24
  are
• 17:24
  mind
• 17:25
  blowing.
• 17:26
  You
• 17:26
  know,
• 17:26
  the
• 17:26
  champagne
• 17:27
  is,
• 17:27
  is,
• 17:27
  is
• 17:28
  not
• 17:28
  just,
• 17:28
  you
• 17:28
  know,
• 17:29
  $40
• 17:29
  champagne
• 17:30
  they
• 17:30
  picked
• 17:30
  up
• 17:30
  at
• 17:30
  the,
• 17:31
  at
• 17:31
  the
• 17:31
  liquor
• 17:32
  store.
• 17:32
  This
• 17:32
  is
• 17:32
  like,
• 17:33
  you
• 17:33
  know,
• 17:33
  very,
• 17:33
  very
• 17:34
  nice
• 17:34
  champagne.
• 17:35
  The
• 17:36
  food
• 17:36
  is,
• 17:37
  is
• 17:37
  like
• 17:37
  high
• 17:38
  end
• 17:38
  Paris
• 17:39
  food.
• 17:40
  And
• 17:42
  one
• 17:43
  of
• 17:43
  the
• 17:43
  amusing
• 17:44
  things
• 17:44
  for
• 17:44
  me
• 17:44
  is,
• 17:44
  is
• 17:45
  everyone
• 17:45
  has
• 17:46
  tried
• 17:46
  to
• 17:46
  make
• 17:46
  every
• 17:47
  type
• 17:47
  of
• 17:47
  experience
• 17:48
  at
• 17:48
  the
• 17:48
  lounge
• 17:48
  elevated
• 17:49
  or
• 17:49
  make
• 17:49
  you
• 17:49
  feel
• 17:50
  like
• 17:50
  you're
• 17:50
  special.
• 17:51
  So
• 17:51
  looking
• 17:51
  at
• 17:51
  the
• 17:51
  different
• 17:51
  water
• 17:52
  offerings,
• 17:53
  like
• 17:53
  people
• 17:53
  are
• 17:54
  putting
• 17:54
  different
• 17:54
  fruit
• 17:54
  in
• 17:54
  the
• 17:54
  waters
• 17:55
  or
• 17:56
  trying
• 17:56
  to
• 17:56
  do
• 17:56
  things
• 17:56
  with
• 17:56
  water.
• 17:57
  In
• 17:57
  Paris,
• 17:58
  I
• 17:58
  think
• 17:58
  there
• 17:58
  were
• 17:58
  at
• 17:59
  least
• 17:59
  12
• 17:59
  different
• 18:00
  kinds
• 18:00
  of
• 18:01
  bottled
• 18:01
  water.
• 18:01
  So
• 18:02
  if
• 18:02
  Perrier
• 18:03
  was
• 18:03
  not
• 18:03
  good
• 18:03
  enough
• 18:03
  for
• 18:03
  you,
• 18:03
  you
• 18:04
  could
• 18:04
  get
• 18:04
  kind
• 18:04
  of
• 18:05
  the
• 18:05
  like
• 18:06
  boutique
• 18:08
  bottled
• 18:08
  water
• 18:09
  from
• 18:09
  Cyprus
• 18:09
  with
• 18:10
  certain
• 18:10
  minerals
• 18:10
  in
• 18:10
  it.
• 18:11
  It's
• 18:11
  just
• 18:11
  kind
• 18:11
  of
• 18:12
  whatever
• 18:12
  needs
• 18:13
  you
• 18:13
  might
• 18:13
  want,
• 18:13
  they
• 18:14
  want
• 18:14
  to
• 18:14
  cater
• 18:14
  to.
• 18:15
  That's
• 18:15
  so
• 18:15
  funny.
• 18:15
  I
• 18:16
  once
• 18:16
  went
• 18:16
  to
• 18:16
  a
• 18:16
  very
• 18:17
  high
• 18:17
  end
• 18:18
  sushi
• 18:18
  restaurant
• 18:19
  and
• 18:19
  I
• 18:19
  asked
• 18:19
  where
• 18:20
  the
• 18:20
  bathroom
• 18:20
  was.
• 18:21
  The
• 18:21
  woman
• 18:21
  walked
• 18:22
  me
• 18:22
  to
• 18:22
  the
• 18:22
  bathroom,
• 18:23
  came
• 18:23
  in,
• 18:24
  turned
• 18:24
  on
• 18:24
  the
• 18:24
  light,
• 18:25
  turned
• 18:26
  on
• 18:26
  the
• 18:26
  Japanese
• 18:26
  toilet.
• 18:27
  So
• 18:27
  it
• 18:27
  was
• 18:27
  nice
• 18:28
  and
• 18:28
  warm
• 18:29
  and
• 18:29
  then
• 18:29
  said,
• 18:29
  enjoy.
• 18:32
  I
• 18:32
  thought,
• 18:33
  okay,
• 18:34
  Paris.
• 18:36
  This
• 18:36
  Air
• 18:36
  France
• 18:36
  lounge
• 18:37
  had
• 18:37
  its,
• 18:38
  like,
• 18:38
  they
• 18:38
  were
• 18:38
  individual
• 18:40
  bathrooms
• 18:41
  that
• 18:41
  were,
• 18:41
  they
• 18:42
  were
• 18:43
  cylindrical
• 18:44
  with
• 18:44
  padded
• 18:44
  leather
• 18:45
  walls
• 18:45
  and
• 18:46
  chandeliers
• 18:47
  in
• 18:47
  the.
• 18:47
  It
• 18:48
  was
• 18:48
  like
• 18:48
  little
• 18:48
  jewel
• 18:48
  boxes
• 18:49
  in
• 18:50
  this
• 18:50
  lounge.
• 18:51
  So
• 18:51
  this
• 18:51
  begs
• 18:52
  the
• 18:52
  question,
• 18:52
  why
• 18:52
  even
• 18:53
  travel?
• 18:53
  Why
• 18:53
  not
• 18:54
  just
• 18:54
  go
• 18:54
  to
• 18:54
  the
• 18:55
  airport
• 18:55
  lounge?
• 18:56
  I
• 18:56
  hope
• 18:56
  you'll,
• 18:57
  you'll
• 18:57
  finish
• 18:57
  up
• 18:57
  by
• 18:58
  telling
• 18:58
  us
• 18:58
  the
• 18:58
  story
• 18:59
  of
• 18:59
  the
• 18:59
  Malaysian
• 19:00
  businessman
• 19:01
  who
• 19:01
  tried
• 19:02
  to
• 19:02
  do
• 19:02
  just
• 19:02
  that.
• 19:03
  That
• 19:03
  was
• 19:03
  Hilarious.
• 19:05
  Well,
• 19:05
  I
• 19:05
  modeled
• 19:06
  my
• 19:06
  experience
• 19:07
  on
• 19:07
  this
• 19:07
  Malaysian
• 19:08
  businessman
• 19:08
  because
• 19:08
  I
• 19:08
  didn't
• 19:09
  travel
• 19:09
  anywhere.
• 19:09
  I
• 19:10
  just
• 19:10
  went
• 19:10
  to.
• 19:10
  I
• 19:10
  went
• 19:10
  to
• 19:10
  Newark,
• 19:11
  I
• 19:11
  went
• 19:11
  to
• 19:11
  LaGuardia,
• 19:12
  I
• 19:12
  went
• 19:12
  to
• 19:12
  JFK.
• 19:13
  Occasionally
• 19:14
  I
• 19:14
  would.
• 19:14
  I
• 19:14
  would
• 19:14
  need
• 19:14
  to
• 19:15
  buy
• 19:15
  a
• 19:15
  flight
• 19:15
  to
• 19:15
  get
• 19:16
  access
• 19:16
  to
• 19:16
  certain
• 19:16
  lounges
• 19:17
  and
• 19:17
  then
• 19:17
  I
• 19:17
  could
• 19:17
  just
• 19:17
  cancel
• 19:18
  it
• 19:19
  once
• 19:19
  I
• 19:19
  got
• 19:19
  in.
• 19:21
  But
• 19:21
  this
• 19:21
  businessman,
• 19:22
  his
• 19:23
  name
• 19:23
  was
• 19:23
  Ryjali
• 19:24
  Buntut,
• 19:25
  and
• 19:25
  I
• 19:25
  think
• 19:26
  he
• 19:26
  had
• 19:26
  just
• 19:26
  lost
• 19:26
  his
• 19:26
  job
• 19:27
  or
• 19:27
  something
• 19:27
  along
• 19:27
  those
• 19:28
  lines.
• 19:28
  And
• 19:29
  he
• 19:29
  had
• 19:30
  a
• 19:30
  flight
• 19:31
  out
• 19:31
  of.
• 19:31
  Out
• 19:32
  of
• 19:32
  Singapore's
• 19:33
  airport,
• 19:33
  I
• 19:33
  want
• 19:34
  to
• 19:34
  say.
• 19:35
  And
• 19:35
  he
• 19:37
  missed
• 19:38
  his
• 19:38
  flight.
• 19:39
  I'm
• 19:39
  not
• 19:39
  sure.
• 19:39
  Either
• 19:40
  by
• 19:40
  choice
• 19:41
  or
• 19:42
  he
• 19:42
  just
• 19:42
  ended
• 19:42
  up
• 19:42
  missing
• 19:43
  the
• 19:43
  flight
• 19:43
  for
• 19:44
  some
• 19:44
  other
• 19:44
  reason.
• 19:45
  I
• 19:45
  think
• 19:45
  you
• 19:45
  said
• 19:45
  in
• 19:45
  the
• 19:45
  article
• 19:46
  he
• 19:46
  fell
• 19:46
  asleep
• 19:47
  and
• 19:47
  missed
• 19:47
  the
• 19:47
  flight.
• 19:47
  That's
• 19:48
  what
• 19:48
  it
• 19:48
  was.
• 19:48
  He
• 19:48
  fell
• 19:48
  asleep.
• 19:49
  Because
• 19:50
  aren't
• 19:50
  they
• 19:50
  supposed
• 19:50
  to
• 19:50
  come
• 19:51
  and
• 19:51
  tell
• 19:51
  you?
• 19:51
  I
• 19:51
  mean,
• 19:52
  isn't
• 19:52
  that
• 19:52
  part
• 19:52
  of
• 19:52
  the
• 19:52
  point
• 19:53
  of
• 19:53
  the
• 19:53
  lot?
• 19:53
  Some
• 19:54
  lounges,
• 19:54
  this
• 19:54
  was
• 19:54
  a
• 19:55
  priority
• 19:55
  pass
• 19:55
  lounge.
• 19:56
  It
• 19:56
  was
• 19:56
  a
• 19:56
  nice
• 19:56
  one.
• 19:57
  It
• 19:57
  was
• 19:57
  international.
• 19:57
  In
• 19:58
  Singapore,
• 19:58
  this
• 19:58
  is
• 19:58
  a
• 19:58
  really
• 19:58
  nice
• 19:59
  airport.
• 19:59
  But
• 20:00
  at
• 20:00
  this
• 20:00
  type
• 20:00
  of
• 20:00
  lounge,
• 20:01
  usually
• 20:01
  not.
• 20:01
  Usually
• 20:02
  you
• 20:02
  need
• 20:02
  to
• 20:02
  be
• 20:02
  the
• 20:02
  really
• 20:02
  high
• 20:03
  end
• 20:03
  where
• 20:03
  they're
• 20:03
  welcoming
• 20:03
  you
• 20:04
  by
• 20:04
  name
• 20:04
  and
• 20:04
  they
• 20:05
  have
• 20:05
  lots
• 20:05
  of
• 20:05
  attendance.
• 20:06
  So
• 20:06
  he
• 20:06
  fell
• 20:07
  asleep
• 20:07
  and
• 20:07
  he
• 20:07
  missed
• 20:07
  his
• 20:08
  flight.
• 20:09
  And
• 20:09
  he.
• 20:11
  Instead
• 20:11
  of
• 20:11
  booking
• 20:12
  a
• 20:12
  new
• 20:12
  flight
• 20:13
  or
• 20:13
  just
• 20:13
  leaving
• 20:14
  the
• 20:14
  airport
• 20:14
  and
• 20:14
  going
• 20:14
  to
• 20:15
  a
• 20:15
  hotel
• 20:15
  or
• 20:15
  carrying
• 20:16
  on
• 20:16
  with
• 20:16
  his
• 20:16
  life,
• 20:17
  he
• 20:18
  ended
• 20:19
  up
• 20:19
  staying
• 20:19
  in
• 20:20
  the
• 20:20
  airport
• 20:21
  for,
• 20:22
  I
• 20:22
  think
• 20:22
  almost
• 20:22
  a
• 20:23
  month.
• 20:23
  And
• 20:24
  he
• 20:24
  just.
• 20:24
  Singapore
• 20:25
  is
• 20:25
  a
• 20:25
  huge
• 20:25
  airport.
• 20:26
  It's
• 20:27
  a
• 20:27
  very
• 20:27
  nice
• 20:27
  luxury
• 20:27
  airport.
• 20:28
  And
• 20:28
  he
• 20:28
  just
• 20:28
  hopped
• 20:29
  from
• 20:29
  one
• 20:30
  airport
• 20:31
  lounge
• 20:31
  to
• 20:31
  the
• 20:31
  next.
• 20:32
  He
• 20:32
  would
• 20:32
  get
• 20:33
  his
• 20:33
  free
• 20:33
  food,
• 20:33
  he
• 20:34
  would
• 20:34
  be
• 20:34
  able
• 20:34
  to
• 20:34
  shower
• 20:35
  or,
• 20:35
  you
• 20:35
  know,
• 20:36
  he
• 20:36
  didn't
• 20:36
  go
• 20:36
  to
• 20:37
  sleep.
• 20:37
  And
• 20:38
  he
• 20:39
  forged
• 20:40
  boarding
• 20:40
  passes
• 20:41
  because
• 20:41
  usually
• 20:41
  you
• 20:41
  need
• 20:41
  a
• 20:41
  boarding
• 20:42
  pass
• 20:42
  to
• 20:42
  get
• 20:42
  in.
• 20:42
  And
• 20:43
  so
• 20:43
  he
• 20:44
  went
• 20:44
  from
• 20:44
  one
• 20:44
  to
• 20:44
  the
• 20:45
  other
• 20:45
  until
• 20:45
  finally
• 20:46
  he
• 20:46
  was
• 20:46
  discovered
• 20:47
  he
• 20:47
  had
• 20:47
  been
• 20:47
  to
• 20:47
  one
• 20:48
  lounge
• 20:48
  too
• 20:49
  many
• 20:49
  times.
• 20:49
  But
• 20:49
  the
• 20:50
  thing
• 20:50
  is
• 20:50
  with
• 20:50
  airport
• 20:51
  lounges,
• 20:52
  the
• 20:52
  airports
• 20:52
  now
• 20:53
  have
• 20:53
  so
• 20:53
  many
• 20:53
  lounges
• 20:54
  that
• 20:55
  you
• 20:55
  can
• 20:55
  stay
• 20:55
  for
• 20:56
  almost
• 20:56
  a
• 20:56
  month
• 20:56
  and
• 20:56
  avoid
• 20:57
  detection,
• 20:57
  especially
• 20:57
  at
• 20:58
  a
• 20:58
  big
• 20:58
  airport.
• 20:58
  And
• 20:59
  finally,
• 20:59
  he
• 20:59
  had
• 20:59
  been
• 20:59
  to
• 21:00
  one
• 21:00
  too
• 21:00
  many
• 21:01
  times
• 21:01
  in
• 21:02
  too
• 21:02
  close
• 21:02
  succession.
• 21:03
  And
• 21:05
  one
• 21:05
  of
• 21:05
  the
• 21:05
  attendants
• 21:06
  there
• 21:07
  contacted
• 21:07
  the
• 21:08
  authorities
• 21:08
  and
• 21:09
  she
• 21:09
  was
• 21:09
  given
• 21:10
  a
• 21:10
  commendation.
• 21:10
  And
• 21:11
  he
• 21:11
  was
• 21:12
  sent
• 21:12
  to
• 21:12
  jail.
• 21:13
  Yeah,
• 21:13
  yeah.
• 21:14
  Which
• 21:14
  you
• 21:14
  say
• 21:14
  is
• 21:14
  kind
• 21:15
  of
• 21:15
  like
• 21:15
  another
• 21:15
  lounge
• 21:16
  type
• 21:16
  space
• 21:17
  for
• 21:17
  waiting,
• 21:17
  but
• 21:18
  with
• 21:18
  a
• 21:18
  very
• 21:18
  different
• 21:19
  mindset
• 21:19
  to
• 21:19
  it
• 21:20
  all.
• 21:20
  Yeah,
• 21:20
  definitionally
• 21:22
  it's
• 21:22
  kind
• 21:22
  of
• 21:23
  the
• 21:23
  same.
• 21:23
  It's
• 21:23
  a
• 21:23
  place
• 21:24
  where
• 21:24
  you
• 21:24
  are
• 21:24
  waiting
• 21:26
  for
• 21:26
  some
• 21:26
  transit
• 21:27
  somewhere,
• 21:27
  hopefully
• 21:28
  to
• 21:28
  freedom
• 21:28
  if
• 21:29
  you're
• 21:29
  in
• 21:29
  jail
• 21:30
  and.
• 21:30
  And
• 21:31
  you
• 21:31
  are
• 21:31
  given
• 21:31
  food
• 21:32
  and
• 21:32
  water
• 21:32
  and
• 21:33
  the
• 21:33
  basic
• 21:33
  necessities.
• 21:34
  But
• 21:34
  emotionally,
• 21:35
  of
• 21:35
  course,
• 21:36
  probably
• 21:36
  Much
• 21:36
  better
• 21:37
  than
• 21:37
  the
• 21:37
  airport
• 21:37
  lounge.
• 21:38
  Yeah,
• 21:38
  yeah,
• 21:38
  yeah.
• 21:39
  Well,
• 21:40
  it
• 21:40
  is
• 21:41
  a
• 21:41
  fascinating
• 21:42
  article,
• 21:43
  as
• 21:43
  are
• 21:43
  most
• 21:43
  in
• 21:44
  the
• 21:44
  New
• 21:44
  Yorker,
• 21:44
  my
• 21:45
  favorite
• 21:45
  magazine.
• 21:46
  So
• 21:46
  congratulations
• 21:47
  on
• 21:48
  that
• 21:48
  piece
• 21:48
  and
• 21:48
  on
• 21:49
  your
• 21:49
  many
• 21:49
  others.
• 21:50
  And
• 21:50
  thank
• 21:50
  you
• 21:51
  so
• 21:51
  much
• 21:51
  for
• 21:51
  appearing
• 21:51
  on
• 21:52
  the
• 21:52
  Fromer
• 21:52
  Travel
• 21:53
  Show.
• 21:53
  Thank
• 21:54
  you
• 21:54
  very
• 21:54
  much.
• 21:54
  It
• 21:54
  was
• 21:54
  a
• 21:54
  delight.
• 21:55
  And
• 21:55
  that's
• 21:56
  it
• 21:56
  for
• 21:56
  this
• 21:56
  week's
• 21:56
  show.
• 21:57
  I
• 21:57
  thank
• 21:57
  you
• 21:57
  so
• 21:57
  much
• 21:58
  for
• 21:58
  listening.
• 21:58
  If
• 21:59
  you
• 21:59
  like
• 21:59
  what
• 21:59
  you
• 21:59
  hear,
• 22:00
  please
• 22:00
  give
• 22:00
  us
• 22:00
  a
• 22:00
  nice
• 22:01
  review.
• 22:02
  And
• 22:02
  to
• 22:02
  those
• 22:02
  who
• 22:03
  are
• 22:03
  traveling,
• 22:04
  may
• 22:04
  I
• 22:04
  wish
• 22:04
  you
• 22:05
  a
• 22:05
  hearty
• 22:05
  bon
• 22:06
  voyage.
• 22:18
  Sour
• 22:19
  candy
• 22:20
  on
• 22:21
  the
• 22:21
  table
• 22:23
  Lazy
• 22:24
  afternoons
• 22:25
  in
• 22:26
  your
• 22:26
  sweatpants
• 22:27
  watching
• 22:27
  cable
• 22:30
  well
• 22:30
  it
• 22:30
  feels
• 22:31
  so
• 22:31
  far
• 22:32
  away
• 22:35
  all
• 22:35
  the
• 22:35
  channels
• 22:36
  seem
• 22:37
  the
• 22:37
  same
• 22:39
  Trying
• 22:40
  to
• 22:40
  remember
• 22:42
  all
• 22:42
  the
• 22:42
  songs
• 22:43
  we
• 22:43
  like
• 22:43
  to
• 22:44
  play
• 22:44
  Cuz
• 22:45
  those
• 22:45
  lazy
• 22:46
  afternoons
• 22:47
  don't
• 22:47
  come
• 22:47
  so
• 22:48
  frequently
• 22:49
  these
• 22:49
  days
• 22:53
  in
• 22:53
  so
• 22:53
  long
• 22:55
  and
• 22:55
  I
• 22:55
  cannot
• 22:56
  help
• 22:56
  but
• 22:57
  wonder
• 22:58
  Are
• 22:58
  you
• 22:58
  ever
• 22:59
  coming
• 22:59
  home?
• 23:00
  I
• 23:01
  like
• 23:01
  you
• 23:01
  with
• 23:02
  this
• 23:02
  sour
• 23:02
  candy
• 23:03
  in
• 23:03
  the
• 23:04
  boat
• 23:04
  house
• 23:04
  on
• 23:05
  the
• 23:05
  lake
• 23:06
  oh
• 23:06
  but
• 23:06
  I
• 23:07
  hate,
• 23:07
  I
• 23:07
  hate,
• 23:08
  I
• 23:08
  hate,
• 23:08
  I
• 23:08
  hate,
• 23:09
  I
• 23:09
  hate,
• 23:10
  I
• 23:10
  hate
• 23:11
  the
• 23:11
  way
• 23:11
  it
• 23:11
  takes.
• 23:23
  I
• 23:24
  can't
• 23:24
  get
• 23:24
  you
• 23:24
  off
• 23:25
  of
• 23:25
  my
• 23:25
  mind
• 23:28
  Looking
• 23:29
  out
• 23:29
  the
• 23:29
  window
• 23:30
  where
• 23:30
  we
• 23:31
  spend
• 23:31
  so
• 23:31
  much
• 23:31
  of
• 23:32
  our
• 23:32
  time
• 23:34
  Cause
• 23:35
  I
• 23:35
  miss
• 23:35
  the
• 23:35
  way
• 23:36
  it
• 23:36
  felt
• 23:38
  But
• 23:39
  I
• 23:39
  guess
• 23:39
  you
• 23:39
  can't
• 23:40
  control
• 23:40
  those
• 23:41
  damn
• 23:41
  cards
• 23:42
  with
• 23:43
  that
• 23:43
  L
• 23:44
  dap
• 23:44
  Babe
• 23:45
  I
• 23:45
  know
• 23:45
  the
• 23:45
  balls
• 23:46
  of
• 23:46
  us
• 23:46
  are
• 23:47
  happy
• 23:48
  when
• 23:48
  we're
• 23:48
  free
• 23:49
  but
• 23:50
  would
• 23:50
  it
• 23:50
  be
• 23:50
  so
• 23:51
  hard
• 23:51
  to
• 23:52
  find
• 23:52
  your
• 23:52
  freedom
• 23:53
  here
• 23:53
  with
• 23:54
  me?
• 23:56
  Oh,
• 23:57
  it's
• 23:57
  been
• 23:58
  so
• 23:58
  long
• 24:00
  and
• 24:00
  I
• 24:00
  cannot
• 24:01
  help
• 24:01
  but
• 24:02
  wonder
• 24:02
  Are
• 24:03
  you
• 24:03
  ever
• 24:04
  coming
• 24:04
  home?
• 24:05
  I
• 24:05
  like
• 24:06
  you
• 24:06
  with
• 24:06
  your
• 24:06
  sour
• 24:07
  candy
• 24:08
  in
• 24:08
  the
• 24:08
  boat
• 24:09
  house
• 24:09
  on
• 24:09
  the
• 24:10
  lake
• 24:11
  But
• 24:11
  I
• 24:11
  hate,
• 24:12
  I
• 24:12
  hate,
• 24:12
  I
• 24:12
  hate,
• 24:12
  I
• 24:13
  hate,
• 24:13
  I
• 24:13
  hate,
• 24:13
  I
• 24:14
  hate,
• 24:15
  I
• 24:15
  hate
• 24:15
  the
• 24:16
  way
• 24:16
  it
• 24:16
  tastes.
• 24:27
  And
• 24:28
  I.
• 24:30
  I.
• 24:33
  Hate
• 24:33
  the
• 24:33
  way
• 24:34
  it
• 24:34
  tastes
• 24:35
  But
• 24:35
  I
• 24:36
  love
• 24:36
  it
• 24:36
  all
• 24:37
  the
• 24:37
  same
• 24:38
  and
• 24:38
  I,
• 24:40
  I
• 24:44
  hate
• 24:44
  the
• 24:44
  way
• 24:44
  it
• 24:45
  tastes
• 24:46
  But
• 24:46
  I
• 24:46
  love
• 24:47
  it
• 24:47
  all
• 24:47
  the.
• 25:03
  Time.
• 26:14
  Oh
• 26:15
  I
• 26:15
  know
• 26:16
  it's
• 26:17
  been,
• 26:17
  it's
• 26:18
  been,
• 26:18
  it's
• 26:18
  been,
• 26:19
  it's
• 26:19
  been
• 26:19
  so
• 26:19
  long
• 26:20
  and
• 26:20
  I
• 26:20
  cannot
• 26:21
  help
• 26:21
  but
• 26:22
  wonder
• 26:23
  Are
• 26:23
  you
• 26:23
  ever
• 26:24
  coming
• 26:24
  home?
• 26:25
  I
• 26:26
  like
• 26:26
  you
• 26:26
  with
• 26:26
  your
• 26:27
  sour
• 26:27
  candy
• 26:28
  in
• 26:28
  the
• 26:28
  boathouse
• 26:29
  on
• 26:30
  the
• 26:30
  lake
• 26:31
  But
• 26:31
  I
• 26:31
  hate,
• 26:32
  I
• 26:32
  hate,
• 26:32
  I
• 26:33
  hate,
• 26:33
  I
• 26:33
  hate,
• 26:34
  I
• 26:34
  hate,
• 26:35
  I
• 26:35
  hate
• 26:36
  the
• 26:36
  way
• 26:36
  it
• 26:36
  tastes
• 26:37
  oh
• 26:38
  it's
• 26:38
  been,
• 26:38
  it's
• 26:39
  been
• 26:39
  so
• 26:39
  long
• 26:41
  and
• 26:42
  I
• 26:42
  cannot
• 26:43
  help
• 26:43
  but
• 26:43
  wonder
• 26:44
  Are
• 26:44
  you
• 26:45
  ever
• 26:45
  coming
• 26:46
  home?
• 26:47
  When
• 26:47
  I
• 26:47
  see
• 26:47
  you
• 26:48
  with
• 26:48
  your
• 26:48
  sour
• 26:49
  candy
• 26:49
  don't
• 26:50
  want
• 26:50
  it
• 26:50
  any
• 26:51
  other
• 26:51
  way
• 26:52
  oh
• 26:53
  I
• 26:53
  just
• 26:53
  hate,
• 26:54
  I
• 26:54
  hate,
• 26:54
  I
• 26:54
  hate,
• 26:55
  I
• 26:55
  hate,
• 26:55
  I
• 26:55
  hate,
• 26:57
  I
• 26:57
  hate
• 26:57
  the
• 26:57
  way
• 26:58
  it
• 26:58
  tastes.