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2,189 - The Multifamily Operations Daily Huddle: The Hidden Tax
Your team isn’t slow. They’re being forced to switch gears every five minutes.Constant switching between priorities fragments attention.It slows progress.It creates the illusion of motion without the reality of outcomes.Multitasking is a myth in operations.What we call multitasking is task switching.And task switching has a cognitive cost that compounds all day.Every time you pull a leasing pro out of follow-up to “handle this real quick,” you pay a tax.Every time you yank a maintenance lead off a turn to chase a new emergency, you pay again.The cost isn’t just time.It’s judgment.It’s…
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