Latest / Business of Tech: Daily MSP News & IT Services Analysis
MSP Automation: Agentic Automation Is Replacing RPA — Chris Radich, UiPath
Chris Radich from UiPath discusses the transition from traditional Robotic Process Automation (RPA) to agentic automation, emphasizing its potential to streamline end-to-end business processes. This shift allows organizations to focus on delivering outcomes rather than merely automating tasks. Radich highlights that agentic automation can handle complex processes, such as tax return processing for the IRS, which fundamentally changes how technology is perceived in terms of pricing and service delivery. Managed Service Providers (MSPs) are increasingly looking to UiPath to provide the…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.