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Season 3, Episode 1|032: The Measurement Ratchet - Why Nothing You Measure Ever Leaves
Name one measure your organization has retired in the last three years. Not paused. Retired. If the room goes quiet, you have met the measurement ratchet.
In the Season 3 opener, Kevin Novak makes the case that organizations can add a measure but almost never subtract one, and that the reason is not analytics. It is accountability. Adding a metric distributes responsibility across everyone who nodded. Removing one concentrates it on the person who made the call. So measures survive the initiatives that created them, wire themselves into compensation formulas and board slides, and keep shaping…
The skinny
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