Latest / WCHS Network Podcasts / 09/29/2026 Ask the Expert with Capital Insurance Group

Transcript

09/29/2026 Ask the Expert with Capital Insurance Group · WCHS Network Podcasts

0:00
Speaker 1: The views and opinions expressed on this program do not
0:02
Speaker 1: necessarily reflect the views and opinions of 580 WCHS, its employees,
0:07
Speaker 1: or WVRC Media. You're listening to The Voice of Charleston,
0:22
Speaker 1: 580 WCHS. I'm Dale Cooper. Thanks so much for tuning in.
0:25
Speaker 2: On this Tuesday morning here in the month of September,
0:28
Speaker 2: September is winding down, and we welcome him to our
0:30
Speaker 2: studios this morning. He's back from Capital Insurance Group. Don
0:33
Speaker 2: Wilson is here, and he's here to take your calls
0:36
Speaker 2: and to share his knowledge about insurance this morning, and
0:39
Speaker 2: there's going to be a lot we're going to discuss.
0:40
Speaker 1: Don, good morning. How are you doing this morning?
0:41
Speaker 3: Hey, doing great, Dale. Thanks for having me today.
0:43
Speaker 2: Appreciate you coming back in. Always enjoy our discussions about insurance.
0:46
Speaker 2: I always feel like... I learned so much. An industry
0:49
Speaker 2: that I think a lot of people don't know that
0:51
Speaker 2: there's so much. Of course, there's tons you got to know. But, man,
0:54
Speaker 2: there's just so much. Even as a consumer, when you're
0:55
Speaker 2: dealing with someone like yourself and you learn things that
0:58
Speaker 2: you need to know as a consumer, a lot of
0:59
Speaker 2: those things aren't readily available all the time. So it's
1:02
Speaker 2: good to have that knowledge.
1:03
Speaker 3: It's one of those things. Insurance is one of those
1:05
Speaker 3: things I always say that people know a lot about.
1:07
Speaker 3: They know enough to be dangerous. And then they assume
1:10
Speaker 3: they know the rest. And so that's why I'm here
1:11
Speaker 3: every month trying to educate the general public.
1:15
Speaker 2: Don does a great job at that. You can check
1:17
Speaker 2: out more information online. CIGWV.com is Don's website. That's for
1:20
Speaker 2: Capital Insurance Group. Right here in Charleston, West Virginia, CIGWV.com.
1:24
Speaker 2: You can find more information over there. We'll get you
1:26
Speaker 2: the phone number and stuff a little bit later on.
1:27
Speaker 2: I don't want to over-inundate you with information right now.
1:30
Speaker 2: Got a ton of stuff that we're going to talk
1:31
Speaker 2: about this morning. We're going to start, obviously, we're going
1:34
Speaker 2: to talk about insurance. And even when you talk about
1:37
Speaker 2: structural insurance for dwellings, There's a couple of different routes
1:40
Speaker 2: that you can take. Obviously, you have your house that
1:43
Speaker 2: you own, that you live in, and that's what you're
1:44
Speaker 2: going to go out of. Now, what's the differences between
1:49
Speaker 2: if you have properties that you're going to rent, if
1:52
Speaker 2: you're looking for investment properties of some kind?
1:54
Speaker 3: Yeah, it's important. A lot of our listeners are probably
1:57
Speaker 3: in that stage where they're looking for a second, a
1:59
Speaker 3: secondary stream of income. You hear a lot of the
2:02
Speaker 3: financial experts talk about that and having secondary streams of income.
2:06
Speaker 3: And one of the most popular secondary streams of income
2:09
Speaker 3: is investment property, becoming a landlord, right, or becoming an
2:12
Speaker 3: Airbnb host or, you know, a VRBO host, you know,
2:16
Speaker 3: and I'm in that business. And so what I've seen
2:18
Speaker 3: are some common mistakes, you know, and not understanding, one,
2:22
Speaker 3: the insurance that you have to have, the guidelines that
2:25
Speaker 3: you had to put in place for your tenants or
2:27
Speaker 3: your occupants, and then the platforms that you use to,
2:30
Speaker 3: you know, promote the property. And those insurance requirements that
2:34
Speaker 3: come after that, you know, and then, you know, are
2:36
Speaker 3: you remodeling the home first? Is there going to be
2:39
Speaker 3: a primary tenant, you know, with a 12 month lease
2:42
Speaker 3: and the things that you should put in that lease
2:43
Speaker 3: when it when it comes to the insurances that your
2:46
Speaker 3: tenant should have?
2:47
Speaker 4: Right.
2:48
Speaker 3: I've seen some common mistakes. I've seen some things misrepresented,
2:52
Speaker 3: which is, you know, a way of. A cool way
2:56
Speaker 3: of saying, you know, not properly insured. And just want
3:00
Speaker 3: to make sure that the general public knows exactly how
3:03
Speaker 3: to take those steps in order to properly insure those
3:06
Speaker 3: things and not make the mistakes that some have made.
3:09
Speaker 2: And it can be somewhat easy to stumble into mistakes
3:12
Speaker 2: if you don't have somebody that's kind of stewarding you
3:15
Speaker 2: through each of the progressive steps. It's easy to leave
3:17
Speaker 2: something off. something that's not legally required but really is
3:21
Speaker 2: going to be in your best interest to keep it
3:22
Speaker 2: all in one thing. There's a lot of things there
3:25
Speaker 2: we have to kind of work our way through.
3:26
Speaker 3: Yeah, and, you know, is the property– you know, the
3:29
Speaker 3: coverages are very similar, right? You know, we talk about homeowners.
3:32
Speaker 3: We talk about coverage A all the time. Everybody's heard
3:35
Speaker 3: me say that 150 times, coverage A. So that coverage
3:38
Speaker 3: is the same, whether it's your primary home or your
3:41
Speaker 3: secondary home, right? Coverage B, other structures, the same, whether
3:44
Speaker 3: it's your primary home or your secondary home. Now, here's
3:47
Speaker 3: where we start getting differences, right? Your primary home is
3:50
Speaker 3: going to have personal property because your personal property occupies
3:54
Speaker 3: the home, right? That's what's inside the home. But on
3:57
Speaker 3: a rental property, it's someone else's personal property, not yours.
4:01
Speaker 3: So that's the first change, right? And then we get
4:04
Speaker 3: to coverage D, which on your primary home is loss
4:07
Speaker 3: of use. If you are displaced from the home and
4:10
Speaker 3: you lose usage of the home, we provide you with
4:13
Speaker 3: a place to stay while your home is rebuilt or repaired.
4:16
Speaker 3: But on a rental property, when you insure it right,
4:19
Speaker 3: it's called loss of rents or fair rental market value insurance.
4:24
Speaker 3: So you have to tell your insurance agent how much
4:28
Speaker 3: income the property is generating. And most insurance agents and
4:33
Speaker 3: most landlords never have that discussion.
4:37
Speaker 2: We've talked about this on this show before. Years ago,
4:39
Speaker 2: I used to run a mortgage company. And so I
4:42
Speaker 2: dealt with insurance from that perspective.
4:43
Speaker 1: Not it.
4:44
Speaker 2: An expert enough to look at a deck sheet to
4:45
Speaker 2: make sure that my underwriters are going to be happy
4:47
Speaker 2: with what it was. That's basically the level of knowledge
4:49
Speaker 2: I had. But what you're talking about here seems like
4:52
Speaker 2: a foreign language to me. And all of these discussions
4:54
Speaker 2: that I had been in and been in the room
4:56
Speaker 2: with the homeowners and with insurance agents and stuff like that,
4:59
Speaker 2: I'd never– and I did. And my primary thing was
5:02
Speaker 2: investment properties. That's what I did the most of. I
5:04
Speaker 2: never heard this discussed.
5:06
Speaker 1: Before, man. That's a little alarming, honestly.
5:08
Speaker 3: And when you think about it, to our listeners out there,
5:11
Speaker 3: ask yourself, right? Grab your deck page and ask yourself,
5:15
Speaker 3: when was the last time you, one, updated the rental
5:19
Speaker 3: income on a property, the rental that you're charging, right?
5:22
Speaker 3: Because I'm sure it's changed over the last 15, 20 years, right?
5:26
Speaker 3: And when was the last time you told your insurance
5:28
Speaker 3: agent about that increase, right? Because your rental income replacement
5:33
Speaker 3: may be based on, you know, the rental income that
5:36
Speaker 3: you charged in 1997, right? which is probably not the
5:41
Speaker 3: same that you're charging, you know, 20 years later.
5:42
Speaker 1: That's a great point.
5:43
Speaker 2: Right.
5:44
Speaker 3: And so updating those things, and it's not the insurance
5:46
Speaker 3: agent's responsibility to reach out to you every year and go, Hey,
5:49
Speaker 3: did you upgrade the rent? Did you change the rent? Well,
5:51
Speaker 3: of course you did, but there's typically not an inflation
5:54
Speaker 3: protection guard on these, uh, dwelling fire policies. That's what
5:58
Speaker 3: they're called dwelling fire. You know, you hear people call
6:00
Speaker 3: them fire insurance, but it's dwelling fire or DP three
6:03
Speaker 3: or landlord policy, uh, You know, those things aren't included
6:07
Speaker 3: on the policy. So you may have charged $ 600 a month, $ 7, 200
6:12
Speaker 3: a year in 1997, and now you're charging $ 1, 200 a
6:17
Speaker 3: month and you're making 15 grand a year. And if
6:20
Speaker 3: something does happen, you know, and your tenant is displaced
6:24
Speaker 3: as a result of an insurance claim, you don't want
6:26
Speaker 3: to make up that extra $ 600 or start paying a
6:29
Speaker 3: mortgage on a home that you don't normally pay for.
6:32
Speaker 2: Yeah, just imagine that as somebody that's in this space,
6:35
Speaker 2: if you're an investment person. Now, there's these large corporations
6:38
Speaker 2: that do it, and, of course, it works on scale there.
6:40
Speaker 2: But if you're your average investor doing something like that,
6:42
Speaker 2: you have a couple people in homes. You lose one
6:44
Speaker 2: to a claim of some kind. If you lose your
6:46
Speaker 2: income from that, I mean, you can try to be
6:48
Speaker 2: as good as a business owner as you possibly can.
6:50
Speaker 2: Once you start losing income streams, I mean, that's real–
6:54
Speaker 2: you could be in real peril there.
6:55
Speaker 1: So you have to be careful.
6:56
Speaker 3: In this scenario, we're talking $ 600, $ 800, $ 900 a month
6:59
Speaker 3: that you now have to come up with. as a
7:00
Speaker 3: result of your tenant being displaced.
7:02
Speaker 4: Right.
7:02
Speaker 3: And the more important thing is have you accurately, you know,
7:06
Speaker 3: told your agent who the occupant of the home is
7:10
Speaker 3: because the most common rental property exchange, you'll notice from
7:14
Speaker 3: being in the mortgage business is this was my primary home.
7:18
Speaker 3: I've now upgraded to my dream home. I'm renting this
7:21
Speaker 3: out to my relative.
7:23
Speaker 2: Right.
7:23
Speaker 1: Right.
7:24
Speaker 3: I don't need to tell my insurance agent anything. I'll
7:26
Speaker 3: keep my homeowner's policy on this property. property that my nephew.
7:30
Speaker 4: Or my uncle.
7:30
Speaker 1: It's cheaper anyway or whatever, right?
7:31
Speaker 3: Right, right, right. And now there's a fire, kitchen fire
7:34
Speaker 3: or water, whatever, pipes burst, right? And the insurance company
7:39
Speaker 3: reserves the right to deny the claim based on the
7:42
Speaker 3: material misrepresentation that you no longer occupy the home, right?
7:47
Speaker 3: So how many people have their former primary home as
7:51
Speaker 3: a rental property now, right? When you're thinking about that,
7:54
Speaker 3: listeners– You know, did you used to occupy this home
7:58
Speaker 3: as your primary home? And now you have a relative
8:01
Speaker 3: or tenant or whoever living in that house. Have you
8:04
Speaker 3: updated your insurance policy to reflect that tendency?
8:07
Speaker 2: Yeah, but making a mistake there because you think you're
8:09
Speaker 2: getting one up on the insurance company. Oh, yes, yes, Mr. Linder,
8:13
Speaker 2: I have insurance, wink, whatever it might be. Sure, that
8:16
Speaker 2: might get your deal closed, whatever it might be. But
8:18
Speaker 2: when it comes down to it and you have an
8:22
Speaker 2: occupied– or you not living in the home and a
8:25
Speaker 2: fire that's caused by that or some other sort of
8:26
Speaker 2: damage– You're left holding the bag, man, because you're not–
8:30
Speaker 2: you then are void of your contract with your insurance company.
8:32
Speaker 3: Yeah, because you represented that the occupancy is one way
8:35
Speaker 3: when it's another way.
8:36
Speaker 1: Don't make that mistake.
8:37
Speaker 3: And that's just a common mistake. And it's an honest mistake.
8:40
Speaker 3: You didn't know that you had to divulge this information
8:45
Speaker 3: when you put your nephew or your uncle or your
8:48
Speaker 3: nephew or niece or whoever it is that's occupying the home.
8:50
Speaker 3: You're like, it's a relative. One, they don't need renter's insurance. Two,
8:53
Speaker 3: I'll just keep my policy. They'll pay a portion of
8:55
Speaker 3: my policy. Well, that's fine and dandy until there is
9:00
Speaker 3: a claim. And when there's a claim, the insurance company
9:02
Speaker 3: may deny it.
9:04
Speaker 2: You see stuff like that all the time. And it's
9:05
Speaker 2: different when it's your power bill. You know, you see
9:07
Speaker 2: that sometimes where mom moves out of the house and
9:11
Speaker 2: rents it to her kids or even the kids buy
9:13
Speaker 2: it or whatever.
9:13
Speaker 1: They never change over the power bills. You just leave.
9:16
Speaker 1: That's fine. OK, whatever.
9:19
Speaker 3: But on these insurance policies, if there is a claim.
9:22
Speaker 3: So a couple of things I want you guys to
9:24
Speaker 3: do as listeners out there today is one. If you
9:27
Speaker 3: have investment property, right, so either it's an Airbnb or it's,
9:31
Speaker 3: you know, your traditional landlord, and you've got a few
9:34
Speaker 3: of them, right, make sure that you look at your, one,
9:38
Speaker 3: is it written on a dwelling fire basis? And then, two,
9:41
Speaker 3: have you updated the rental income to reflect that? So
9:45
Speaker 3: if there ever is an insurance claim, right, or you
9:48
Speaker 3: ever do have an issue, the last time you want
9:51
Speaker 3: to find out that something's written wrong or done wrong
9:54
Speaker 3: or done incorrectly is when there is an insurance claim happening.
9:57
Speaker 2: Let's talk about– we talked about the loss of rent.
10:00
Speaker 2: and replacement costs and things along those lines. How do
10:02
Speaker 2: things change depending on the type of investment that you're doing?
10:05
Speaker 2: For example, if you're buying it to flip, redo it,
10:09
Speaker 2: and then sell it immediately, you could be redoing it
10:12
Speaker 2: and then you want to rent it out. Maybe you're
10:13
Speaker 2: creating a multi-unit out of it. There's different things that
10:16
Speaker 2: you could be doing there. Do they require different levels
10:18
Speaker 2: of insurance?
10:19
Speaker 3: Yes, and it's a totally different policy form is the
10:22
Speaker 3: big thing, right? And what I've seen is I see
10:24
Speaker 3: people that are flipping a house and they have a dwelling.
10:28
Speaker 3: And here's what happens most of the time. Let me
10:31
Speaker 3: reverse a little bit. So you have a rental property, right?
10:36
Speaker 3: And you've had a tenant in it for 10 years.
10:37
Speaker 3: That tenant moves away or they move in with a
10:40
Speaker 3: relative or they get married, right? And you're like, man,
10:42
Speaker 3: I don't want to go through this tenant process again.
10:44
Speaker 3: So I'm going to remodel this house. and I'm going
10:47
Speaker 3: to put it on the market to sell. Well, as
10:50
Speaker 3: soon as you do that and you make that decision,
10:53
Speaker 3: you need to call your insurance agent or call us
10:55
Speaker 3: and say, hey, what do I do now, right? Because
10:58
Speaker 3: that encompasses a different occupancy, right? The house is now vacant, right?
11:04
Speaker 3: And it's being remodeled. What type of insurance does that need? Well,
11:07
Speaker 3: it's called builder's risk insurance, right? You are remodeling an
11:12
Speaker 3: existing structure or building a structure from ground up, but
11:15
Speaker 3: in this case, remodeling an existing structure, modifying that structure
11:19
Speaker 3: in some way, new kitchen, new bath, new flooring, whatever
11:22
Speaker 3: you're doing, right? And there's not a tenant in the home, right?
11:26
Speaker 3: So that requires two separate policies. And most people don't
11:29
Speaker 3: realize this. 99% of the time, the builder's risk insurance
11:33
Speaker 3: does not include what's called premises liability. So what I've
11:36
Speaker 3: seen is two things. One, you keep the landlord policy
11:40
Speaker 3: on it and something happens because it's vacant for 90
11:43
Speaker 3: days while you remodel it. And vandals go in and
11:46
Speaker 3: ransack the place. And now you're filing a claim because,
11:50
Speaker 3: you know, it was vacant. But you didn't represent that
11:53
Speaker 3: it was vacant. Claim denied. The other way that I've
11:56
Speaker 3: seen it done is you have the builder's risk insurance policy,
12:00
Speaker 3: but your agent didn't realize that the policy for builder's
12:04
Speaker 3: risk didn't include liability. So now someone's in the home
12:07
Speaker 3: and they're in there, you know, even though they're not
12:09
Speaker 3: supposed to be there, they get hurt on the property.
12:12
Speaker 3: And now they're filing a lawsuit against you as a
12:14
Speaker 3: result of that. Are you covered?
12:16
Speaker 4: Right.
12:16
Speaker 3: So the premises liability is a separate policy that typically
12:20
Speaker 3: needs to be included in addition to the builder's risk,
12:24
Speaker 3: which covers your builder's risk coverage for the structure itself
12:27
Speaker 3: and all the upgrades and remodels that you're doing while
12:30
Speaker 3: you're while you're rehabbing the house.
12:32
Speaker 2: What subtle nuances there are there that there's just no
12:35
Speaker 2: way that someone has just existing in life out there
12:39
Speaker 2: without being an expert at insurance. There's no way that
12:41
Speaker 2: you're going to.
12:41
Speaker 1: Know all this.
12:42
Speaker 3: There's just no way. So contractors' tools, right? Is that
12:45
Speaker 3: covered on your builder's risk policy, right? Did you realize
12:49
Speaker 3: that the pipes and stuff like that on a vacant
12:51
Speaker 3: home tend to deteriorate and mess up a lot more
12:55
Speaker 3: than they do on an occupied home because they're not
12:57
Speaker 3: being used as much? Did you put sewer and drain
13:00
Speaker 3: or water backup or additional water coverage and things of
13:02
Speaker 3: that nature on the policy, right? I've seen all the disasters.
13:06
Speaker 3: People come to us and Like, oh, my goodness, my
13:09
Speaker 3: agent didn't do X, Y and Z. And now I've
13:12
Speaker 3: got this issue and none of it was covered.
13:14
Speaker 2: Right.
13:15
Speaker 3: The last time, like I said before, you don't want
13:17
Speaker 3: to find out you don't have the coverage after something happens.
13:21
Speaker 3: What you want to do is preplan and make sure
13:23
Speaker 3: that you represent those things to your agent or give
13:26
Speaker 3: us a call for a free consultation. No obligation required.
13:29
Speaker 3: and figure out exactly what you're doing. And we need
13:32
Speaker 3: to know, one, what the value of the home is,
13:35
Speaker 3: and then what the value of the rehab is, and
13:37
Speaker 3: then what types of rehab you're doing. Because if you're
13:40
Speaker 3: doing structural things, that may encompass a totally different policy.
13:44
Speaker 2: And you have to make sure that you're taken care
13:46
Speaker 2: of in these regards, because it would be really easy to,
13:50
Speaker 2: like I said a minute ago, leave something uncovered unintentionally,
13:53
Speaker 2: you know, You know, everybody's a little cost-sensitive, and so
13:56
Speaker 2: you're maybe thinking, how am I going to need this
13:58
Speaker 2: or how am I going to need that? The problem is,
14:00
Speaker 2: especially when you're dealing with investment properties, you don't even
14:03
Speaker 2: want to take that risk upon yourself when it's just
14:05
Speaker 2: you you're dealing with.
14:06
Speaker 1: That's already exposure.
14:07
Speaker 2: When you're starting to trust what other people are going
14:10
Speaker 2: to do in certain circumstances, that you think it's just
14:13
Speaker 2: common sense or whatever– You can't rely on that. Relying
14:17
Speaker 2: on somebody else's common sense or doing something as your
14:20
Speaker 2: protection for not needing insurance, that's really an ingredient that's
14:23
Speaker 2: not going to work.
14:24
Speaker 3: Out a lot. Yeah, and a couple of things, too.
14:26
Speaker 3: Who's doing the work? Are you doing the work yourself?
14:30
Speaker 3: Or are you hiring a contractor? And there are quotes
14:32
Speaker 3: around contractor. A couple of things I would tell you
14:35
Speaker 3: with contractors is get a few things. I've learned a
14:40
Speaker 3: lesson here recently myself hiring contractors. Uh, and, and moving forward,
14:46
Speaker 3: you know, you have to get two things, right? At
14:49
Speaker 3: least these two things, get their contractors license to make
14:54
Speaker 3: sure there are licensed contractor within the state of West Virginia. Okay.
14:59
Speaker 3: The second thing you need to do is get their
15:01
Speaker 3: general liability or business owners policy, uh, deck page and
15:07
Speaker 3: certificate of insurance, uh, And here's the caveat about the
15:10
Speaker 3: certificate of insurance. And this goes for anybody doing any remodeling.
15:13
Speaker 3: I don't care if you're a homeowner, a house flipper,
15:15
Speaker 3: a property investor, this certificate of insurance at the top
15:19
Speaker 3: right should be dated the same week that you receive it.
15:25
Speaker 3: Take that in. Okay, guys, it should be dated the
15:27
Speaker 3: same week that you receive it. So if you're doing
15:30
Speaker 3: work the week of the 28th of September, if it's dated,
15:34
Speaker 3: you know, June 1st, 2026, that means they had insurance
15:38
Speaker 3: in June of 2026. It doesn't mean they have insurance
15:41
Speaker 3: September 29th, right? So make sure that that certificate of
15:44
Speaker 3: insurance at the very top right is dated the same
15:48
Speaker 3: week that the work will start. Then the third thing
15:52
Speaker 3: is a signed contract, right? With that contractor that lays
15:56
Speaker 3: out exactly what they're to do, the timeline there to
15:59
Speaker 3: do it and things of that nature. So are they licensed?
16:02
Speaker 3: Are they insured? And do you have a contract? Those
16:04
Speaker 3: are the three things. I just learned the lesson myself. Uh,
16:08
Speaker 3: we did two of the three. I did two of
16:09
Speaker 3: the three, but not one, not one of those three
16:12
Speaker 3: and found out the hard way.
16:14
Speaker 2: Right.
16:14
Speaker 3: Unfortunately for me, I had the reserve to make up
16:16
Speaker 3: for that and hire a new contractor, clean up the
16:18
Speaker 3: mess and do that whole thing. But not everybody has
16:21
Speaker 3: that reserve.
16:22
Speaker 2: Right.
16:22
Speaker 3: And you shouldn't have to have that reserve. If you
16:24
Speaker 3: take those three steps.
16:25
Speaker 1: That's great advice.
16:26
Speaker 2: Uh, Off the cuff there from Don Wilson of Capital
16:28
Speaker 2: Insurance Group.
16:29
Speaker 1: More information online at CIGWV.com.
16:31
Speaker 2: CIGWV.com is where you can find all the great information
16:34
Speaker 2: about Capital Insurance Group located right here in Charleston, West Virginia,
16:37
Speaker 2: 607 Pennsylvania Avenue here in Charleston.
16:40
Speaker 1: Their phone number is 993-SAVE, 304-993-SAVE. That's 304-993-7283, 304-993-7283. Let's
16:49
Speaker 1: do this. Let's take a break.
16:50
Speaker 2: I have a couple scenarios I'm going to throw at
16:51
Speaker 2: Don when we come back on these different insurance scenarios.
16:55
Speaker 2: You can weigh in on the conversation as well. You
16:56
Speaker 2: can give us a call this morning, 304-345-5858, 345-5858. You
17:00
Speaker 2: can also text over any questions you have to 304-935-5008.
17:04
Speaker 1: I'm Dale Cooper.
17:06
Speaker 2: You're listening to Ask the Expert with Don Wilson from
17:08
Speaker 2: Capital Insurance Group on 580 WCHS, the voice of Charles.
17:13
Speaker 1: Fall is a vibe.
17:16
Speaker 5: So what's yours? Do you go wild or get a
17:22
Speaker 5: little nostalgic? Do you like to cozy up indoors or
17:27
Speaker 5: kick it outdoors? Whatever you fall for, get shoes that
17:31
Speaker 5: get you. We've got the trends. You bring the vibes. DSW,
17:39
Speaker 5: let us surprise you.
17:41
Speaker 1: You've worked hard.
17:43
Speaker 3: You've saved.
17:43
Speaker 4: Now it's time to make your money work for you
17:46
Speaker 4: without second-guessing every decision. I'm John Burdett with 4th Avenue Financial,
17:50
Speaker 4: and I help people retire with confidence and clarity. We'll
17:53
Speaker 4: create a personalized plan that fits your lifestyle, your goals,
17:56
Speaker 4: and your legacy. Retirement should feel like freedom, not fear.
18:00
Speaker 4: Visit 4thAvenueFinancial. com. Let's get started today. 4th Avenue Financial, retirement
18:06
Speaker 4: done right.
18:06
Speaker 3: Securities offered through Jenny McCall Financial Incorporated, member FINRA, CIPIC.
18:09
Speaker 1: Advisory services offered through Jenny McCall Advisors Incorporated. This is J.B.
18:14
Speaker 6: Akers, your delegate in the 55th District in Kanawha County.
18:17
Speaker 6: We know how polarizing politics has become. More than ever,
18:20
Speaker 6: we need common sense leaders in government who focus on
18:22
Speaker 6: what really matters to you and your family. I've built
18:25
Speaker 6: a record on being that kind of person, whether it's
18:27
Speaker 6: initiatives to protect children or or legislation to help local
18:30
Speaker 6: small businesses thrive, I work on what you care about.
18:32
Speaker 6: It's what I care about too.
18:34
Speaker 1: I'm J.B.
18:35
Speaker 6: Akers, and I will be honored to again have your
18:37
Speaker 6: vote in November and work together to make our local
18:39
Speaker 6: government a positive example of something to be proud of.
18:41
Speaker 6: Paid for by J.B. Akers for West Virginia.
18:54
Speaker 2: It is 19 minutes until the top of the hour.
18:56
Speaker 2: Now you're listening to the voice of Charleston 580 WCHS.
18:58
Speaker 1: I'm Dale Cooper.
18:59
Speaker 2: Don Wilson is in the studio with me this morning.
19:01
Speaker 2: He's the owner of Capital Insurance Group. Capital Insurance Group
19:03
Speaker 2: right here in Charleston, West Virginia. Their new headquarters is
19:07
Speaker 2: at 607 Pennsylvania Avenue. You can find the new world
19:11
Speaker 2: headquarters right over there. and the phone number for Capital
19:13
Speaker 2: Insurance Group here in Charleston, 304-993-SAVE, 304-993-7283. You can get
19:18
Speaker 2: a hold of us this morning, though, if you want
19:19
Speaker 2: to talk to Don in the next 20 minutes or
19:21
Speaker 2: so before we leave the airways, 304-345-5858, 304-345-5858. We're talking
19:28
Speaker 2: a lot about different perspectives for insurance this morning, especially
19:30
Speaker 2: from an investment perspective. If you're looking to have a
19:34
Speaker 2: house that you're looking to flip or that you're going
19:37
Speaker 2: to turn into a rental property, And we're talking about
19:39
Speaker 2: some of the different coverages and things you might want
19:41
Speaker 2: to look into. I want to throw a couple of
19:43
Speaker 2: circumstances at you, Don, that I've seen before that I
19:46
Speaker 2: wonder how they do or don't fit within this and what.
19:51
Speaker 2: what you might need to customize with it. So one
19:53
Speaker 2: of the things I was thinking about when looking at
19:55
Speaker 2: investment properties is somebody that has a multi-unit, but they're
19:58
Speaker 2: going to live in one. So like you have a
19:59
Speaker 2: quad unit or something like that, you're going to rent
20:01
Speaker 2: out three, but you're going to live in one of them.
20:02
Speaker 1: How does that switch up the insurance?
20:04
Speaker 3: Yeah, so it can be written a couple of different ways, right?
20:07
Speaker 3: It depends on the carrier. It depends on the underwriter, right?
20:09
Speaker 3: And it also depends on the state, right? So some
20:12
Speaker 3: carriers will write that as your primary, right? If it's
20:15
Speaker 3: up to– so the units matter too. So up to
20:19
Speaker 3: four units can be written as a primary with three
20:23
Speaker 3: being rented out, right? Now, over four units, you're going
20:26
Speaker 3: to have to write it as a– as a landlord
20:29
Speaker 3: policy right on the commercial form. But yeah, we've, we've
20:32
Speaker 3: run into that. We run into a few down here
20:34
Speaker 3: on the East end. A good friend of mine actually
20:37
Speaker 3: has a four unit on the East end. He and
20:39
Speaker 3: his wife occupy one unit and they rent out three
20:42
Speaker 3: units and they decided, and we decided with the carrier
20:45
Speaker 3: that they went with to write it as a rental property.
20:48
Speaker 3: And then they have renter's insurance because they have an LLC, right?
20:51
Speaker 3: So that also matters. So the number of units matters.
20:55
Speaker 3: The amount of units that you're going to occupy matters.
20:59
Speaker 3: And then is it in your LLC or in your
21:01
Speaker 3: personal name matters as well? Because if it's in the LLC,
21:05
Speaker 3: you're going to write it as a rental property every time.
21:07
Speaker 3: And then you and your spouse or yourself or whoever
21:10
Speaker 3: it is that may also own the LLC would then
21:13
Speaker 3: buy your own renter's insurance policy as an occupant. Because
21:17
Speaker 3: your LLC owns the property, you occupy it as a tenant.
21:20
Speaker 1: Very good. It's all kinds of great information.
21:24
Speaker 2: I knew that this stuff was going to be relatively complicated.
21:26
Speaker 2: But the thing is, these are not unusual situations. So
21:28
Speaker 2: if you're someone out there looking into something like this,
21:30
Speaker 2: you've got to make notes and maybe give Don a
21:32
Speaker 2: call because you want to make sure that you're protected correctly.
21:35
Speaker 2: Another avenue I was kind of thinking of, and I
21:37
Speaker 2: don't know, these might be different.
21:38
Speaker 1: I don't know. People that do Airbnbs, of course. So
21:40
Speaker 1: they didn't have one before.
21:41
Speaker 2: They're thinking about maybe kids moved out or something like that.
21:44
Speaker 2: And so they're going to turn some of their extra
21:45
Speaker 2: space into an Airbnb, or if you have like a
21:47
Speaker 2: mother-in-law apartment but no longer have like a mother-in-law that
21:50
Speaker 2: lives there, and now you're going to turn that into
21:52
Speaker 2: some rental income.
21:53
Speaker 3: Yeah, so the underwriting process for that is very similar
21:58
Speaker 3: to what we talked about earlier. You had a tenant,
22:01
Speaker 3: and now it's going to be– it was a 12-month lease.
22:04
Speaker 3: You had the same person in there 52 weeks out
22:07
Speaker 3: of the year, and they were the occupant, and you
22:09
Speaker 3: had a 12-month lease with them. That's one type of insurance, right?
22:13
Speaker 3: Now you're going to have 52 different occupants. You know,
22:18
Speaker 3: they each rent it for one week. You rent it
22:20
Speaker 3: all year long, 365, but it's 52 different people for
22:25
Speaker 3: one week a piece. That's totally different insurance. That's a
22:28
Speaker 3: totally different risk, right? Short-term rental insurance is not the
22:33
Speaker 3: same as landlord insurance, right? And I'm in the short-term
22:36
Speaker 3: rental business. I have a few of them here and
22:39
Speaker 3: some in Columbus, Ohio as well. And it's a totally
22:42
Speaker 3: different policy with totally different underwriting guidelines, totally different coverages.
22:46
Speaker 3: And then think about this. What did we talk about
22:48
Speaker 3: coverage D earlier? Your rental income is going to be
22:51
Speaker 3: a lot greater or the capacity or the ability to
22:55
Speaker 3: earn income is going to be a lot greater and
22:57
Speaker 3: more variable than if you had a tenant paying $ 800
23:01
Speaker 3: a month every single month. You know exactly what you're
23:03
Speaker 3: going to get. You know exactly who's occupying the place.
23:06
Speaker 3: Whereas in an Airbnb situation, you could have 52 to
23:09
Speaker 3: 75 people, which means the liability is different. The coverage
23:14
Speaker 3: is different. The claims forms are different. The exclusions are different.
23:18
Speaker 3: The exclusions are different. I'll say that again. The exclusions
23:21
Speaker 3: are different. So you need to make sure that you represent, right?
23:25
Speaker 3: Not misrepresent. Make sure that you represent the fact that
23:28
Speaker 3: the occupancy has changed from a short term from a
23:32
Speaker 3: permanent rental, you know, long term rental. to a short-term rental,
23:35
Speaker 3: or you could be met with an exclusion and a
23:38
Speaker 3: denied claim.
23:39
Speaker 2: And just think about that for a minute. You think
23:40
Speaker 2: you've done everything right. You had somebody living with you,
23:42
Speaker 2: a family member, something that.
23:43
Speaker 1: You did it right. You got it insured right.
23:46
Speaker 2: They move away, do something else, and they're like, oh,
23:48
Speaker 2: now I can use it as rental income. I already
23:49
Speaker 2: got it insured. I got it taken care of. Everybody
23:51
Speaker 2: said it was okay, so I'll just start rolling in
23:53
Speaker 2: my renters now. You could be completely messing yourself up
23:57
Speaker 2: with insurance.
23:58
Speaker 3: Listen, as a landlord, do you know if your tenant
24:01
Speaker 3: has listed that property on Airbnb?
24:06
Speaker 1: Like subleasing it?
24:08
Speaker 3: Sub-Airbnb. Sub-Airbnb, whatever it's called. Sub-short-term rental. Oh, my goodness.
24:11
Speaker 3: Do you know if that person has done that?
24:14
Speaker 4: Right.
24:15
Speaker 3: When's the last time you've been to your rental property?
24:19
Speaker 2: Right.
24:19
Speaker 3: Your investment property. And is it listed on Airbnb without
24:22
Speaker 3: your knowledge?
24:23
Speaker 1: It could be crazy.
24:26
Speaker 3: It happens. I've seen it.
24:27
Speaker 4: Right.
24:28
Speaker 3: And so what you want to make sure is that
24:30
Speaker 3: you have those guidelines.
24:31
Speaker 1: Right.
24:32
Speaker 3: The key things. I'm sure we're going to touch on that.
24:34
Speaker 3: But the key things. But once your first question prompted
24:37
Speaker 3: a new thing that I wasn't going to talk about,
24:39
Speaker 3: it's how do you do you incorporate?
24:43
Speaker 4: Right.
24:43
Speaker 1: Oh, interesting.
24:44
Speaker 3: I say, yes, I have an LLC that that my
24:47
Speaker 3: properties are in. Right. I have an LLC that my
24:51
Speaker 3: properties are. In fact, my insurance office is owned by
24:55
Speaker 3: my real estate LLC and Capital Insurance Group is my tenant.
25:01
Speaker 1: Okay.
25:01
Speaker 3: They pay me rent every month.
25:02
Speaker 1: Okay.
25:03
Speaker 3: And so do you incorporate? I say, yes, incorporate. Even
25:07
Speaker 3: if you have one property, right? It prompts the ability to,
25:12
Speaker 3: when you put it in the LLC, one, it's not
25:15
Speaker 3: your personal assets aren't going to be breached anymore. These
25:17
Speaker 3: are business assets now, right? Two, if there's a claim
25:21
Speaker 3: on this rental property by your tenant, right? Your tenant
25:26
Speaker 3: breaks something, it does something or, you know, it's, it's a,
25:29
Speaker 3: you have to file a claim on this property. It's
25:31
Speaker 3: not a claim that could affect your personal insurance record.
25:35
Speaker 3: It's now an LLC insurance claim in that LLC's name.
25:39
Speaker 3: It doesn't follow you around personally, right? And two, the
25:42
Speaker 3: liability levels are a lot higher on a business policy
25:45
Speaker 3: than they are on an individual policy in most cases.
25:48
Speaker 2: Man, great information as always with Don Wilson Capital Insurance
25:51
Speaker 2: Group online, CIGWV.com.
25:53
Speaker 1: CIGWV.com.
25:54
Speaker 2: I wanted to get back to talking about some of
25:55
Speaker 2: the things that the owner of the property, depending on
25:59
Speaker 2: Back to sort of our original conversation here because there's
26:02
Speaker 2: a lot of things I want to make sure that
26:03
Speaker 2: we touch on from the owner of a property standpoint
26:05
Speaker 2: when you're dealing with different tenants because there are– you're
26:09
Speaker 2: keeping the property and maybe you're going to be doing
26:11
Speaker 2: some renovation. You're also putting in like appliances and things
26:13
Speaker 2: like that. So that also changes the mix up a
26:16
Speaker 2: little bit between if you're supplying a furnished apartment as
26:18
Speaker 2: opposed to unfurnished apartments. that changes the mix of your
26:22
Speaker 2: insurance that you need as well.
26:23
Speaker 1: It does, yes.
26:23
Speaker 3: The Airbnb, we talked about that, the coverage C on
26:26
Speaker 3: an Airbnb, and that's personal, business personal property or personal property, right?
26:30
Speaker 3: If you have a tenant, right, you have a traditional
26:32
Speaker 3: 12-month lease and you've got all that stuff, they're going
26:35
Speaker 3: to cover the coverage C on their renter's policy. They're
26:40
Speaker 3: going to pick up that coverage. But on an Airbnb
26:43
Speaker 3: short-term rental, you're going to pick it up. That's your furniture.
26:46
Speaker 3: That's your stuff on the inside. Now, Airbnb does have
26:50
Speaker 3: Apparently some sort of policy for that as well, but
26:53
Speaker 3: I don't think you want to get in a shoving
26:56
Speaker 3: match with Airbnb or VRBO. Those guys are pretty big
26:59
Speaker 3: and bad, and they're probably going to give you the
27:01
Speaker 3: runaround in most cases, right? So you want to make
27:03
Speaker 3: sure that you have an insurance policy that covers your
27:06
Speaker 3: personal belongings within the house. Now, the things in the
27:09
Speaker 3: kitchen and bathrooms are typically tied to the actual value
27:13
Speaker 3: of the home because most people are going to take
27:15
Speaker 3: those with them when they leave, even in a tenant. situation,
27:18
Speaker 3: or even if you're the homeowner, you don't take your,
27:20
Speaker 3: you know, you don't pack up your refrigerator when you
27:22
Speaker 3: sell the house. So, but, but those things, are you
27:25
Speaker 3: covered properly?
27:26
Speaker 4: Right.
27:27
Speaker 3: Typically I'm telling people, you know, 25, 35, $ 45, 000 for
27:29
Speaker 3: coverage C on a, on a, uh, Airbnb short-term rental
27:36
Speaker 3: and typically $ 5, 000 on a rental, you know, traditional long-term
27:40
Speaker 3: rental property. So you're thinking about, think about that. The
27:43
Speaker 3: coverage C is a lot different. The coverage D, the
27:46
Speaker 3: loss of rents, are a lot different. And then the
27:48
Speaker 3: occupancy is a lot different, which leads to you need
27:51
Speaker 3: more liability if you're in a short-term rental situation.
27:55
Speaker 2: There's just all kinds of I's you have to dot
27:57
Speaker 2: and T's you have to cross to make sure that
27:58
Speaker 2: you get these things correct as you're doing this. From
28:01
Speaker 2: the different standpoints, just what you were talking about, one
28:04
Speaker 2: thing that I don't want to go down too much minutiae,
28:07
Speaker 2: but one thing that's got to be relatively common is
28:09
Speaker 2: dealing with if you're having tenants with pets one way
28:11
Speaker 2: or the other. And I'm sure that that is going
28:14
Speaker 2: to change the type of coverage you have as well.
28:15
Speaker 2: If you allow pets, if you don't allow pets.
28:17
Speaker 3: Yes.
28:18
Speaker 1: How does that work?
28:19
Speaker 3: It just increases your liability.
28:21
Speaker 4: Right.
28:21
Speaker 3: Because if you allow if you don't allow pets, there's
28:24
Speaker 3: still going to be pets.
28:25
Speaker 1: Right.
28:25
Speaker 2: Right.
28:27
Speaker 3: So when you do allow pets, there's going to be
28:29
Speaker 3: the pets that you don't want, you know, at the property.
28:32
Speaker 3: It could be a vicious pet.
28:33
Speaker 1: Right.
28:34
Speaker 3: And now you're in a you're in a situation to
28:36
Speaker 3: where you're you you require renter's insurance, but you don't
28:41
Speaker 3: follow up. with the rental insurance requirement. And what I
28:45
Speaker 3: mean by that is 2019, you got this rental property
28:49
Speaker 3: and your tenant, you know, provided proof of insurance and
28:52
Speaker 3: 2020 they did too. But now there's 2026 and you
28:56
Speaker 3: haven't seen their proof of renter's insurance in six years.
28:59
Speaker 3: And you haven't been to the property in three and
29:01
Speaker 3: a half years. And now they've got two dogs, right?
29:04
Speaker 3: And their renter's insurance lapsed in 2024. And now that
29:08
Speaker 3: dog bites a visitor, right? It could be anyone. close
29:12
Speaker 3: to the home. Maybe the next door neighbor gets bit
29:14
Speaker 3: by the dog that you didn't realize was at the
29:16
Speaker 3: home and you go, Hey, this is a renter's insurance
29:19
Speaker 3: claim and they don't have it. So now you're named
29:22
Speaker 3: in this insurance lawsuit as the primary insurance because they
29:27
Speaker 3: don't have any sort of underlying renter's insurance. So I
29:30
Speaker 3: tell people the standard, you know, used to be $ 300, 000
29:34
Speaker 3: for liability. I like to see tenants required to have
29:37
Speaker 3: 300 to $ 500, 000. of liability. The portion you want to
29:42
Speaker 3: require is liability. As you know, bad as it is
29:46
Speaker 3: to say, you're not worried about their contents. You're not
29:48
Speaker 3: worried about their loss of use. You're worried about them
29:51
Speaker 3: having the proper and adequate liability limits so that if
29:54
Speaker 3: something does happen on your property that you own and
29:56
Speaker 3: it's your tenants issue, uh, that their insurance is primary
30:00
Speaker 3: and you would be secondary and protected.
30:03
Speaker 2: One of the things that in talking about all these
30:06
Speaker 2: things and making sure that people have a rich information
30:08
Speaker 2: experience when they're listening to the show and consuming this information, unfortunately, people,
30:15
Speaker 2: when they're getting their insurance, tend to play hide-and-seek a
30:19
Speaker 2: little bit, I think. They're like, well, if I don't
30:22
Speaker 2: tell them this, if I don't tell them that, if
30:24
Speaker 2: I don't reveal this, then I can probably save a
30:26
Speaker 2: little bit of money And really in the long run,
30:28
Speaker 2: what's it going to hurt anyway? The thing is it
30:30
Speaker 2: really can hurt a lot. And the amount that you're
30:32
Speaker 2: saving on something like that is so minuscule. People are
30:36
Speaker 2: twisting themselves into pretzels for something that financially could be
30:38
Speaker 2: ruinous for just what ends up being a few bucks
30:41
Speaker 2: a month.
30:42
Speaker 1: Or a year.
30:42
Speaker 3: We've seen renter's insurance policies for as little as $ 8
30:46
Speaker 3: a month. And they still have $ 500, 000 of liability and $ 20, 000
30:49
Speaker 3: of contents and loss of use and all that stuff. And,
30:55
Speaker 3: you know, we also see a ton of leases that
30:57
Speaker 3: don't require it. And then the bigger thing that we
31:00
Speaker 3: do that we see is the lease is required, but
31:02
Speaker 3: you didn't check it or verify it. And now there's
31:06
Speaker 3: been an issue at the property. Now you're named in
31:08
Speaker 3: a lawsuit and your insurance policy is paying out a,
31:12
Speaker 3: you know, 50, 60, $ 70, 000 claim as a result of
31:15
Speaker 3: you not doing your due diligence.
31:17
Speaker 1: Man, I could just imagine.
31:18
Speaker 2: I've seen similar circumstances in the past that I've just
31:21
Speaker 2: seen people when And such distress on something that they
31:24
Speaker 2: thought that they had lined up right. And the problem
31:27
Speaker 2: is with a lot of investment properties and stuff, you're
31:28
Speaker 2: really dealing with a very narrow margin. You know, if
31:31
Speaker 2: something goes bad somewhere, it could really be catastrophic.
31:34
Speaker 3: I'll tell you what we see a lot of is
31:38
Speaker 3: we see rental property or landlords that have, you know, $ 100, 000
31:43
Speaker 3: or $ 200, 000 of liability insurance. Okay. And they also have
31:47
Speaker 3: an umbrella and they've got 15 properties. And four of
31:51
Speaker 3: the properties have a hundred thousand or $ 200, 000 of liability. Okay.
31:56
Speaker 3: And they don't know what that means. And our listeners
31:58
Speaker 3: don't know what that means either. What that means is
32:01
Speaker 3: those properties are not included on your umbrella. And if
32:05
Speaker 3: you don't know why, right, you should probably give us
32:08
Speaker 3: a call. Here's the why, because you have to have
32:11
Speaker 3: at least $ 300, 000 of liability before you can have an umbrella, right?
32:16
Speaker 3: So you've got 12 rental properties, right? But four of
32:20
Speaker 3: them aren't quite as nice as the other eight, right?
32:24
Speaker 3: And so you went with the lesser insurance carrier, and
32:26
Speaker 3: that lesser insurance carrier provided you with $ 100, 000 of liability coverage.
32:31
Speaker 3: And now there's an issue, and you go, well, good
32:33
Speaker 3: thing I have my umbrella. Well, guess what? That property
32:36
Speaker 3: is not included on your umbrella as a result of
32:38
Speaker 3: you not having enough liability coverage. The last time you want,
32:42
Speaker 3: you don't want to find that out after the fact.
32:44
Speaker 1: Could you imagine?
32:45
Speaker 3: So bring this, bring your documents down to 607 Pennsylvania
32:48
Speaker 3: Avenue and let us do a review of all your
32:51
Speaker 3: rental properties and all your, even your primary home. But
32:54
Speaker 3: primarily we're talking rental properties today. If you're a property
32:57
Speaker 3: investor or landlord, bring those down. We've had probably in
33:00
Speaker 3: our history doing this show, we probably had 20 landlords
33:05
Speaker 3: come down with their deck pages and talk you know,
33:08
Speaker 3: landlord insurance with us and we've been able to help
33:10
Speaker 3: them out.
33:10
Speaker 1: You got to make sure that you do it right.
33:11
Speaker 2: Don Wilson can help and make sure that you've got
33:13
Speaker 2: everything situated the right way and that works with the
33:15
Speaker 2: rest of your, really the rest of your lifestyle has
33:18
Speaker 2: to work with everything else that you're doing. Make sure
33:19
Speaker 2: that you have all the proper protections up and really
33:22
Speaker 2: the idea in contracting someone like Don too is so
33:26
Speaker 2: you don't have to think about this stuff as much.
33:27
Speaker 2: You know, you give Don your situation, he constructs the
33:30
Speaker 2: plan for you, what kind of coverage that you need
33:33
Speaker 2: and then you don't have to worry about every little nuance. Hey,
33:35
Speaker 2: do I need to Check AI for this. Do I
33:37
Speaker 2: need coverage for this or do I need to try
33:38
Speaker 2: to Google this or ask a friend?
33:40
Speaker 1: Just go to an expert. That's the best way to
33:42
Speaker 1: get the help.
33:42
Speaker 3: That's what we're here for.
33:43
Speaker 1: That's right. And it's free. That's right. You can get
33:45
Speaker 1: the consultation for free. You can do that.
33:47
Speaker 2: And one of the last things, we have just a
33:48
Speaker 2: couple of minutes here, but one of the things that
33:50
Speaker 2: you mentioned on some of the information you sent me,
33:52
Speaker 2: I want to make sure that we get out there.
33:53
Speaker 2: In all these different circumstances that you put together, you
33:56
Speaker 2: need to make sure you're asking. You're truthful, and then
33:59
Speaker 2: you ask to make sure that you're covered. Because you
34:01
Speaker 2: may not even think that if you've made construction efforts
34:04
Speaker 2: on a property and you have things sitting there but
34:06
Speaker 2: not yet installed, depending on how your coverage is, depends
34:09
Speaker 2: on if those things get damaged or stolen, if it's
34:11
Speaker 2: covered or not.
34:12
Speaker 1: I mean, you have to have the right coverage for that.
34:14
Speaker 3: Treat your tenants like they're your clients because they are, right?
34:18
Speaker 6: Yeah.
34:19
Speaker 3: How many times do you meet with your financial advisor,
34:22
Speaker 3: your lawyer, your insurance agent, your CPA, right? How many
34:25
Speaker 3: times do you go five, six, seven, eight, ten years
34:27
Speaker 3: without talking to them to see what's changed? Maybe there's
34:30
Speaker 3: a new baby. Maybe there's a new boyfriend or husband
34:34
Speaker 3: or spouse in some sense. And now that changes everything
34:38
Speaker 3: to do with the dwelling that you haven't seen in five, six, seven,
34:40
Speaker 3: ten years. So do a review and do an audit.
34:44
Speaker 3: Meet with us. It's free, and we'll help you get
34:46
Speaker 3: everything together.
34:47
Speaker 2: It's great information, as always, with Don Wilson from Capital
34:49
Speaker 2: Insurance Group. Let me make sure that you get all
34:51
Speaker 2: the information out here. Don comes by once a month
34:53
Speaker 2: here on 580 WCHS and to share this information. The
34:57
Speaker 2: show is always up on podcast after we're done with.
34:59
Speaker 2: So about an hour or so after this show is done,
35:00
Speaker 2: you can go to WCHSnetwork.com. And at the bottom of
35:03
Speaker 2: the page, there is all of our most recent podcasts.
35:05
Speaker 2: You can find Don's podcast over there. And the good
35:07
Speaker 2: news is once you get into one of them, you
35:09
Speaker 2: can see all of them below it. So if you
35:10
Speaker 2: want to go back and listen to any previous show,
35:12
Speaker 2: you can do that as well. So that's at wchsnetwork.com.
35:15
Speaker 2: As far as Don's information goes, you can find his
35:17
Speaker 2: website at cigwv.com, cigwv.com, all kinds of great information over
35:21
Speaker 2: there that you can find about, including getting a quote.
35:24
Speaker 2: You just hit the button, you can fill in all
35:25
Speaker 2: your information, you get a quote right away. That's free
35:27
Speaker 2: at no cost to you. Physical location of Don's office
35:30
Speaker 2: is here in downtown Charleston. New location, that's 607 Pennsylvania
35:33
Speaker 2: Avenue here in downtown Charleston. That's 607 Pennsylvania Avenue right
35:38
Speaker 2: here in Charleston. The phone number that you want to call,
35:40
Speaker 2: To get a hold of Don Wilson and Capital Insurance
35:42
Speaker 2: Group is 304-993-7283. You can easily remember that as 304-993-SAVE.
35:43
Speaker 2: 304-993-SAVE is the number for Capital Insurance Group. right here
35:53
Speaker 2: in Charleston. How long have you been in business again, Don?
35:55
Speaker 3: CIG will celebrate 10 years, February 1st, 2017, and I
36:00
Speaker 3: have been in the business since 2007, so almost 20 years.
36:04
Speaker 1: Man, that's fantastic.
36:05
Speaker 2: You've been one of our proud Charlestonians that's kept it
36:09
Speaker 2: in local, kept it here.
36:10
Speaker 1: Kept your business here. We appreciate that.
36:12
Speaker 3: Just got back from Hawaii representing Charleston.
36:15
Speaker 1: That is the best stuff.
36:16
Speaker 2: Once again, that's Don Wilson from Capital Insurance Group online, CIGWV.com, CIGWV.com.
36:22
Speaker 2: His phone number is 304-993-SAVE, 304-993-SAVE. That is 304-993-7285. That's
36:29
Speaker 2: going to do it for us today on Ask the Expert,
36:32
Speaker 2: 580 WCHS, the voice of Charleston. And Don, we appreciate
36:35
Speaker 2: you coming in today. Thanks so much for sharing your
36:37
Speaker 2: expertise and all this information about insurance.
36:39
Speaker 3: Thanks for having me. I'll see you in a few weeks.
36:40
Speaker 2: We'll see you in a few weeks. It's not quite,
36:42
Speaker 2: it's not going to be a full month before Don's
36:43
Speaker 2: in here. He'll be back here in a couple weeks.
36:45
Speaker 2: We'll have that promo out running on the air. for
36:48
Speaker 2: the next Capital Insurance Group version of Ask the Expert.
36:52
Speaker 2: That's going to do it for me today. I am
36:54
Speaker 2: Dale Cooper. You've been listening to 580 WCHS. Coming up
36:56
Speaker 2: next is going to be Dave Allen on 580 Live.