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How a Dutch Hospital System Cut Surgery Wait Times by 40 Percent

Episode 111 of The Productivity Podcast looks at how the Netherlands' OLVG hospital group used lean manufacturing principles borrowed from Toyota to slash surgery wait times by 40 percent without adding a single operating room. We walk through the specific changes: standardizing instrument kits, rescheduling elective procedures into afternoon blocks, and cross-training nurses to handle multiple specialties. The result was not just faster care but lower overtime costs and higher staff retention. Lucas and Luna discuss whether hospital productivity is a taboo subject and what other service…

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