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NAR’s Turnaround: Listening to Members | Real Estate News

Nykia Wright, CEO of the National Association of Realtors, reveals how NAR is turning around after the Sitzer-Burnett settlement—rebuilding its legal team with top antitrust attorneys, restructuring internally with bold hires from Google and HBO, and launching quarterly focus groups to truly listen to its 1.4 million members. She admits reaching members is hard, but now they’re proving their actions by showing evidence when members say they’ve been ignored. With layoffs for the first time in history and a renewed sense of urgency, NAR is also demanding better journalism: reporters must…

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