Episode 307: Why We Removed Chat (and What It Means for Your Studio)
What We Cover In This Episode:
Why the chat feature was removed from the FitDegree app, and how it strayed from the original goal we had for it [3:12]
The timeline and impact of the chat feature's removal, including details on what will and won't be affected by the change [11:26]
How studios can find alternatives for client communication now that the in-app chat is being removed [13:20]
The best platforms for internal communication, and why they are better than in-app chat for staff [14:41]
How to communicate this change to your members to keep the transition professional and positive [16:25]…
The skinny
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