Latest / EGGS! The Podcast / Eggs 445: The Key to Success: Spotting Market Gaps with Jay Sapovits
Transcript
- 0:12Hey everybody, welcome back to Exit Podcast.
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- 1:22Hey everybody. Welcome back to Exit Podcast.
- 1:24Today's special guest is Jay Sapovitz.
- 1:26He is the founder and CEO at Inked Stores.
- 1:29Jay, welcome to the show. How are you, man?
- 1:30Ryan, nice to chat. Good to see you.
- 1:33Absolutely looking forward to it.
- 1:34Well, let's start I guess kind of at the beginning.
- 1:36Let's talk a little bit about your sort of entrepreneurial
- 1:39journey. You have in particular a a
- 1:40interesting tale or like a weaving tale that gets you to
- 1:44where you are today. So it might be interesting to
- 1:46kind of talk about your entrepreneurial journey.
- 1:48Yeah, I'm in every, every, I think every entrepreneurial
- 1:52journey is a little curvy, but mine seems like it was more of a
- 1:55roller coaster than anything else.
- 1:58Not only curvy, but topsy turvy and all of it.
- 2:01Yeah, look, you could go back as far as standing in a dry
- 2:08cleaners across the street from where I went to College in Las
- 2:11Vegas, where I went to UNLV to, you know, where I'm sitting
- 2:17today. I mean, I, I literally could
- 2:18draw a straight line to it. So I've been in a little bit of
- 2:22everything, started my career in the radio business, moved from
- 2:26there into the golf world where I created a special event to the
- 2:29PGA Tour with Jim Furyk and put my put my hat in the ring for
- 2:35professional Professional Golf and events and PR and marketing.
- 2:39And then was one of the originals of the group called
- 2:43Marquee Jet. So private jets and left the
- 2:47private jet world to go into the luxury villa world where I spent
- 2:50two years building a business on Saint Barts and then left that
- 2:54world to create a fitness company and eventually
- 2:59transition into what I'm doing now, which is a a promotional
- 3:02and merchandise and marketing company.
- 3:05So yeah, definitely, definitely not a straight line.
- 3:10I love that. I love to showcase these kind of
- 3:12meandering roads because I think a lot of people are out there
- 3:15looking for like some kind of path, you know, like a straight
- 3:18line to, hey, you know, I see that guy on Instagram with a
- 3:20cool car. Like, I want to be like that
- 3:22guy. And so I think a lot of people
- 3:23are looking for like an easy answer, a short answer.
- 3:26But I think your experience, in the experience of a lot of
- 3:28people who do this show is just that.
- 3:29That's not the case. You know, for me, there was
- 3:33always a, a question of where are there gaps in the
- 3:36marketplace? And you know, what is that next?
- 3:40What is that next opportunity? Really my first on my, you
- 3:46listen, nothing's on your own, right?
- 3:48You hear, on my own, I'm going to say on my own, but I didn't
- 3:51do it on my own. But my first entrepreneurial
- 3:55experience was creating Jim Ferrick's event, right, called
- 3:59the Exelon Invitational. And you know, look, I'd never
- 4:03get it done without a few people who believed in me and, and gave
- 4:06me that opportunity. But what I saw there and ran
- 4:11through was that in Philadelphia, PA, where I was a
- 4:15radio talk show host for two years on WIP, which is the top
- 4:20ranked sports talk radio station, Men talk guy talk
- 4:24station. This is way, way back, right?
- 4:27This is 25 years ago before the genre even exploded and
- 4:31television and cable and all that was that Philly was a first
- 4:37class, first rate sports town. They weren't going to support
- 4:41minor league products and there was no PGA Tour event.
- 4:45So I came up with the flock. I came up with the theory that
- 4:51if you could put the best golfers in the world out on, you
- 4:54know, in a event in Philadelphia, people would come
- 4:58and pay to see it. And so we created a skins game
- 5:01because I figured it's easier to get 4 players than it is to get
- 5:0540. And you know, we were right.
- 5:09Got very fortunate. The timing was just before the
- 5:12Brookline Ryder Cup in 99. Davis Love, who was set to be in
- 5:16the field, pulled out of the event three weeks before because
- 5:20he was struggling with some back issues and wanted to make sure
- 5:23that he was prepared for the Ryder Cup and not our event.
- 5:26We replaced him with a 19 year old Sergio Garcia, who was
- 5:31coming off of a PGA Championship where you remember the
- 5:35championship in Medina where he leaped when he ran behind the
- 5:39trip, the shot behind the tree. And you know, like just so we
- 5:42had gotten some good fortune there.
- 5:44But it's all from identifying an opportunity and believing that
- 5:49you're right and then driving it forward.
- 5:52And that's, that's what happened there.
- 5:54And without that, I'm not sitting where I am today.
- 5:58Yeah, I love that. And and I think it's interesting
- 6:00too, or a cool thing to point out that that was like sort of a
- 6:04pivotal moment in your career that helped you lead into other
- 6:06things. You talked about identifying
- 6:09gaps in different areas. And I wonder if you couldn't
- 6:11talk a little bit about that or like training the eye to be
- 6:14prepared for opportunities. Because I think there's a lot of
- 6:17things that, you know, so much stuff just floating around in
- 6:21the world that like even might smack some of us in the face as
- 6:23entrepreneurs. And a lot of times we're just
- 6:26not in the right spot to see it or we're, we're not tuned to, to
- 6:29be aware of that thing when that shows up.
- 6:31And so I wonder if you talk about just, I mean, since, you
- 6:33know, obviously your career has been a, a long string of, of
- 6:37spotting gaps here and there over and over.
- 6:40Any insights that you can lend on, you know, being aware or
- 6:43trying to pay attention to those kinds of things so that we we
- 6:46can identify gaps in either our own business or in the
- 6:48environment around us? I think it has to do with really
- 6:53identifying gaps in your life first and foremost, right?
- 6:56So I don't think that you can go out and look for things that
- 7:01don't interest you or are, you know, in some sort of a sub
- 7:06market to me. Fix a problem that you have look
- 7:11for a problem or something going on in your world.
- 7:14You know, for me, I, I was in talk radio, so I taught sports.
- 7:18I was, I was in that professional sports environment,
- 7:22right? I worked at the time at a golf
- 7:24course. So I, I had tacit knowledge of
- 7:28the things that I was identifying, right?
- 7:32And I think that that's where it starts.
- 7:34It's like, what's a problem that you have?
- 7:35And do other people have that same problem?
- 7:38And to me, that's how you identify the gaps in the
- 7:40marketplace. I don't for, I don't, I don't
- 7:44know if I could kind of sit back on the sidelines and look to
- 7:47things that I didn't either have direct experience with or first
- 7:52hand knowledge with or had a real problem to and solve that
- 7:56problem for me. It's always been about very
- 8:01personal and I, I think that I think that's the best way to go.
- 8:05And we'll talk about looking for opportunities.
- 8:08Yeah, no, I think that makes a lot of sense.
- 8:09And I think one of the other kind of angles or bits of that
- 8:13is I guess being open to these opportunities in the 1st place.
- 8:16So, I mean, it's one thing. And I think that this is where
- 8:18most people, you know, maybe people who aren't as
- 8:20entrepreneurial kind of stop, which is they spot the problem,
- 8:23they get annoyed by the thing every day.
- 8:25They, you know, encounter this problem at work or whatever it
- 8:28is that that is their thing. But then they never act on it.
- 8:31They complain about it, they tell their friends, they do
- 8:33whatever, but they don't actually act on it.
- 8:35So I mean, I think first of all, you know, being observant and
- 8:38recognizing these issues in your own life, being open to the fact
- 8:41that, you know, there's a problem here that I could fix.
- 8:44And then I guess maybe third, taking action on that might be
- 8:47sort of the way to go. And that might be where you can
- 8:49talk a little bit about your expertise, which is, I mean, you
- 8:52weren't a guy that did PGA events like for example, and yet
- 8:56you were willing to just. I'd never been to a Professional
- 8:59Golf tournament when I created one.
- 9:01Yeah. But like the risk that it took
- 9:03or the perceived risk, I think for your average person would be
- 9:07that it's, you know, nuts. You're going to jump.
- 9:11In and create an event and having never done this before.
- 9:13What's the risk failing Well. And see, and what's funny is I
- 9:17see it the way you do, right? Which is, which is, yeah, what
- 9:19what really is the risk? Like let's try for it.
- 9:22And and what I love is, I mean, it's kind of trial by fire in
- 9:25the sense that like you didn't just go for like the regional
- 9:28tournament. You didn't try and run something
- 9:29at your neighborhood Country Club.
- 9:31You know, instead you went for kind of a PGA level event.
- 9:34And they and I'll have you extrapolate on this idea, but
- 9:36yeah, I mean, in in your mind, and I agree with you.
- 9:39What you know, how bad could it be?
- 9:40I mean, failure is really all that's going to happen.
- 9:45So I had a commitment from a sponsor, right?
- 9:49I had run a golf tournament for Pico Energy and I had asked them
- 9:54if I'm able to find a commitment from one of the top PGA Tour
- 9:59players in the world, would you be interested in sponsoring this
- 10:03event? And they gave me that commitment
- 10:06and said, yeah, we'd be very interested in it.
- 10:08So then my only job became getting the PGA Tour player to
- 10:11say that they would be interested in hosting an event.
- 10:15So then I went to all the logical choices.
- 10:17Jim happened to be from Pennsylvania.
- 10:19He was born 20 minutes from where the golf course was.
- 10:22He was just starting his career. He was a top 1520 player at the
- 10:26time and a young guy who didn't, who, who wanted to give back to
- 10:32charity as well. And let's be, you know, let's
- 10:37not revise history, took the call, you know, his agent took
- 10:41the call and listened and I went and sold the story.
- 10:45And so I, I don't know what I risked like I risked the bad
- 10:50meeting. I've had plenty of bad meetings
- 10:52in my career. So I look at entrepreneurship as
- 10:56like again, it to me, I have always felt like doing nothing
- 11:01is actually a bigger risk than taking action and failing
- 11:06because I just couldn't live with myself if I didn't take
- 11:08action. I, I think that it's comes down
- 11:12to who you are as a, as a person and, and what you're talking
- 11:15about, Ryan, is a different problem than identifying
- 11:19opportunities. You're, you're talking about
- 11:22walking through, walking through the door.
- 11:25And I guess the only way you get comfortable with walking through
- 11:28the door is to walk through a lot of them.
- 11:30And I had done that in my, in my career and I'd been exposed very
- 11:35early out in Las Vegas to super influential people.
- 11:42And I, I was exposed to them by working at a dry cleaners that
- 11:46happened to, to be the dry cleaners to the stars, Liberace
- 11:51and JJ, you know, Dynamite Walker.
- 11:56And these were people, you know, Robert Goulet.
- 11:58I mean, these were people who came into the dry cleaners and I
- 12:02realized, I mean, these are people who put their pants on
- 12:04one leg at a time. I didn't grow up with celebrity,
- 12:07but I did grow up with a pop that was able to talk to anybody
- 12:10and everybody and, and did so definitely, you know, have that
- 12:15characteristic like my like my dad.
- 12:19And then just realize that celebrities and, and stars are
- 12:22just like us and normal people mostly and had No Fear to to
- 12:27speak with anyone about anything.
- 12:31And to me that that's kind of how it all started.
- 12:35So you can't fix inactivity and and you know the only way to fix
- 12:41it is by taking action and you know nothing is going to happen
- 12:46from your couch. Yeah, no, I love that.
- 12:49And I, I think that's a really healthy perspective too, because
- 12:51I mean, to your point, I mean, it's not failure if you didn't
- 12:55move, like if you didn't do anything, I mean, you didn't
- 12:57even give yourself an opportunity to fail.
- 12:59And so I think it's really important that people get
- 13:01moving. And one of the things that you
- 13:03said in there that I really liked in terms of how you framed
- 13:06the conversation around the the golf tournament was you said if
- 13:11I dot, dot, dot, So if I land PGA player, will you dot, dot
- 13:17dot? And what I think is really cool
- 13:19about that framework in particular is that I think for a
- 13:22lot of people, this might be a way to hedge doing something
- 13:24maybe a little nervous about, you know, you were, I mean, I
- 13:27guess and and I, I don't want to, you know, stay where you
- 13:30were and sort of the realm of of your personal success at that
- 13:33time. But it seems like you were kind
- 13:35of punching up that this was something that was a little
- 13:37above what you would be doing or it might be above your level.
- 13:40And so, but you know, you weren't afraid to do it.
- 13:43You weren't afraid to take the step, but you were able to hedge
- 13:46with something like this, which is, hey, if I can actually pull
- 13:48this off, will you back me? And I think that that might be a
- 13:51really smart strategy for people.
- 13:53Ryan, especially when you're punching up like that, you
- 13:59really have nothing to lose. You know?
- 14:03I mean, like, I got rejected by two dozen PGA Tour agents.
- 14:12So what? Like you'd expect I would get
- 14:16rejected by them. I only needed one to say yes to
- 14:19me. So again, like I'm punching up,
- 14:23but yeah, sure. So what I that's punching up,
- 14:27it's or, you know, fighting above your weight class as I've
- 14:31heard it, there's no, there's no downside.
- 14:34There's zero downside. The downside is you have as much
- 14:38as you had before, which is nothing.
- 14:41And So what? So that to me was the easy.
- 14:45That to me was very, was very easy.
- 14:47I yeah, I don't, I guess I just don't even look at it as risk.
- 14:51I mean, it's easy to look back now and see how it could be
- 14:55perceived that way. But I just was when you're in
- 14:58it, you're just in it. And I've always had this
- 15:01penchant to just put myself in the middle of these environments
- 15:05that allowed me to breed success.
- 15:08I mean, my story is unique. I mean, I, I don't talk to a lot
- 15:13of people who have it, you know, 19 years old.
- 15:16I'm the radio producer engineer for the UNLV basketball team,
- 15:19which was the 89909091 teams with Larry Johnson and Stacey
- 15:24Augman. And I'm travelling with the team
- 15:26and staying in the same hotel and working with Ross Porter,
- 15:30who was the LA Dodgers announcer alongside of Vin Scully and at
- 15:36practices with the UNLV basketball team.
- 15:38And there's Nick Vitale and Sonny Vaccaro and all the Billy
- 15:43Packer and all the big time announcers of the time and other
- 15:47celebrities were coming in to see the team because they were
- 15:49such celebrities. So I just got exposed to it very
- 15:52early by going out to Las Vegas. And I kind of just never got
- 15:56intimidated by it as I continued along my career.
- 15:59And I've always like, I'll be even sitting with my kids now
- 16:02and they're older, 2523 and 19. And like, I'll drop names to
- 16:07them of people that I've had dinner with their clients, of
- 16:10former clients of mine in the jet or villa rental world.
- 16:13And yeah, I mean, just felt like normal life for me.
- 16:18But I've always kind of been around the action.
- 16:21Yeah. Well, and it's really
- 16:22interesting. So in your case, I mean,
- 16:23obviously you had exposure to celebrity and things like that
- 16:25through Las Vegas. But if you're not in the realm
- 16:28where celebrity is who you're targeting, you know, maybe
- 16:30you're equally as as intimidated by, you know, high-powered CEO
- 16:33or business leader or whoever it is that you're trying to reach.
- 16:36So, but what I love is this story of sort of, I don't know,
- 16:41like sharpening yourself over time, you know, this fail
- 16:43forward fail often kind of approach that I think a lot of
- 16:46people have read about, but maybe not acted on.
- 16:49But I think the real key there is you can you could have done
- 16:53like, you know, I was talking earlier, I mean, you could have
- 16:55had a golf event at your local Country Club and raise some
- 16:58money for charity. You could have just done
- 17:01something with the local club pro or whatever.
- 17:02Like it didn't have to be APGA thing.
- 17:05And, you know, but, and, and I think for some people like that
- 17:08version might be what they do, which is, you know, really the
- 17:11upside's not that high. Like it's fine, you can do this
- 17:14thing, but like you can punch higher and the risk is no
- 17:18different. Like the amount of work you had
- 17:19to put in or the amount of energy you had to do was the
- 17:22same whether you had PGA guy or not, but you decided to go the
- 17:26more professional or the more PGA route, you know, versus
- 17:29doing something local. And I think if the, if we're
- 17:32trying to find a moral or something actionable there, this
- 17:34idea of making sure that the risks you take actually do allow
- 17:39you to fail forward, you know, like you, you know, and, and I'm
- 17:43glad you added a little bit of detail that, you know, this
- 17:45wasn't your first phone call. You called a bunch of PGA guys
- 17:48and there were several rejections prior to that.
- 17:50And I think that, you know, for some people, you know, they,
- 17:53they might have just heard that version of the story where it's,
- 17:55Oh yeah, he just called this PGA pro.
- 17:57And then there's a saying. And, and I think life doesn't
- 17:59really work that way, you know, So I think it's good to point
- 18:01out those little steps along the way where and because of
- 18:05multiple failures, it ultimately ended up in a better event.
- 18:08You got a guy who was actually interested, who really wanted to
- 18:11participate. You were able to build something
- 18:13on the back of that where you know, I don't know if you, if
- 18:15your first guy had had picked up the phone, maybe it wouldn't
- 18:17have gone so well. Ryan The meeting was the first
- 18:21meeting I had with Furyk's representation was in the
- 18:25Metromedia building, which was basically at the Meadowlands in
- 18:28New York. And, you know, outside of New
- 18:30York City, it's one of the office buildings right there.
- 18:35And my wife is from, we lived in Philadelphia at the time.
- 18:38My wife is from outside of Boston.
- 18:43So we, I scheduled the meeting and she, she decided that we
- 18:48were going to take a trip that weekend to the Cape to visit,
- 18:51you know, spend time with her family.
- 18:53And we loaded our, at the time, 2 cats.
- 18:58Can I tell you, we loaded our two cats into a car and she sat,
- 19:06and I mean, just mind you, this is 1998.
- 19:09She sat in the car, no cell phones.
- 19:14She sat in the car while I went up and took the meeting for two
- 19:20hours and 20 minutes in person and came back down, got in the
- 19:27car, drove up Cape Cod for the weekend.
- 19:32And you know, I, I tell that story because it's crazy to
- 19:36think that my wife at the time sat in the car while I had a 2
- 19:42hour plus meeting. You know, I, I told her before I
- 19:44went up, I said, hey, I said one of three things are either going
- 19:47to happen. I'm either going to come down in
- 19:4815 minutes, I'm going to come down in two hours, or I'm never
- 19:51going to come down again. And he ended up coming down in
- 19:56two plus hours. But that's all part of that.
- 19:59That's all part of that story is like, we really hit it off.
- 20:03We ideated on the spot. And those are people that are
- 20:06still in my life today. Yeah.
- 20:08Well, and I might characterize that just kind of tug on the
- 20:11threat of of opportunity. You're spotting gaps again,
- 20:14which is that, you know, I mean you called other agents, but the
- 20:17agent who actually picked up the phone or the one that made for
- 20:19the best meeting was the one that finally answered the phone,
- 20:22right or finally did take the meeting.
- 20:24And I think that if you had shut yourself off or said, well, I
- 20:28called the PGA guy that didn't work out and walked away, you
- 20:31might not have even found the opportunity, right?
- 20:33But there was, you know, it finally revealed itself because
- 20:36you were willing to keep trying. And I think that.
- 20:39For a lot of people, that's a a good thing to keep in mind.
- 20:42Yeah, but go one step further, Ryan.
- 20:43Like I didn't let the fact that it was an inconvenient time or
- 20:49inconvenient location for me or I was going to inconvenience my,
- 20:54my, my wife dictate my circumstances of taking that
- 21:00meeting either. I mean, think about it.
- 21:04You tell your, you know, you make your significant other sit
- 21:08in the car for two hours and you're not like you're in the
- 21:11meeting. Like, Hey, I'll be down when I'm
- 21:13down. Like that's the way it's going
- 21:14to be. Like, you know, that's both the
- 21:16support of that's both the support of spouse, but it's also
- 21:20understanding like the opportunity may not be there on
- 21:23Tuesday of next week. So if you have the opportunity
- 21:26to take it on Friday of this week, you do it on Friday of
- 21:28this week and not Tuesday of next week.
- 21:31And you inconvenience the people who are OK to be inconvenienced
- 21:34and not the ones that are giving you the opportunity.
- 21:36So you have to, you have to show up full force when the
- 21:40opportunity is given to you. And there's no guarantee that
- 21:45it's not, you know, going to come around the corner just
- 21:47because it's better for your schedule.
- 21:50Yeah. No, I love that.
- 21:52Well, because I think that is a big part of the other, the other
- 21:54half of the identifying opportunities coin, which is
- 21:58acting on it when it comes and, and being willing to take those
- 22:01steps. Because like, you know, for a
- 22:03lot of people, maybe they'd have got the phone calls or maybe
- 22:05they wouldn't have even gotten to the third or fourth or fifth
- 22:07call and and then just walked away from it and the opportunity
- 22:10would have been missed. Yet it was just one folk call
- 22:12away, like just one more call man and you'd have it, you know,
- 22:15So I think it's really important to be willing to show up and be
- 22:18willing to give up yourself. And I think that that notion of
- 22:21sort of, you know, in, in this case, you know, giving of your
- 22:25personal time, your recreational time, your family's time, you
- 22:28know, all those things, you were willing to sacrifice those
- 22:30things to make this meeting happen.
- 22:31And I mean, I don't know if it's good vibes or positive energy or
- 22:36what it was, but I mean, it has to contribute to the the
- 22:39opportunity here. Yeah.
- 22:41What we're talking about is what, you know, at a micro
- 22:45level, I understand at a macro level, it's really it, it, it,
- 22:50it's, it's, it's really difficult to be an entrepreneur
- 22:53these days in some sense that, you know, back when I was doing
- 22:57there. So there's so much information
- 23:00now that we didn't have back when I was just starting out in
- 23:04my career, like in my career, like it was Dale Carnegie's book
- 23:08was a thing. Now Dale Carnegie's book can be
- 23:10summed up in AI. And you could essentially read
- 23:13the Cliff's Notes to it in 15 minutes and know everything you
- 23:17need to know about, you know, how to win friends and influence
- 23:20people, right? So there's so much information
- 23:24that's out there, Ryan. It's so hard to sift through.
- 23:28And it can be so incredibly intimidating, right?
- 23:30Because, you know, you go on X and this guy's doing $180,000
- 23:38MRR at 19 years old and screw you, you're never going to be
- 23:43him. And it's easier to fold than it
- 23:46is to try to do your own thing because you might only do 1000.
- 23:49Let me tell you something. If you're an entrepreneur and
- 23:52you can get one person to pay you for something, chances are
- 23:55you can get 2, you can get three, you can get four.
- 23:58And sometimes it's not all about hard work.
- 24:00Sometimes you don't have the right idea and you do need to
- 24:02change and you do need to pivot. And you can be embarrassed if
- 24:05you fail. And like all like the the social
- 24:09media aspect of entrepreneurship, of dating, of.
- 24:20Well, yeah, name your facet, Yeah.
- 24:23Name. It has put so much in like,
- 24:26pressure, right back when I was doing it.
- 24:30I mean, yeah, I could have failed, but it like wasn't going
- 24:33to be public. Now everything feels like it's
- 24:35going to be public and you just got to not care.
- 24:40You just have to be confident in yourself not to say that you run
- 24:44with supreme confidence at all times.
- 24:47Who does? No one does, right?
- 24:49People doubt themselves. Imposter syndrome is real.
- 24:52I have it to this day of multi $1,000,000 business.
- 24:54Like you just have to know that you've given it your all and
- 24:59you've given it an honest effort and damn, who cares what other
- 25:03people, you know what other people say?
- 25:05Be damn like it doesn't matter. Like what's out there in the
- 25:08world about you is none of your business.
- 25:11The only thing that is of your business is did I give my best
- 25:15today or didn't I? And when I say did I give my
- 25:18best today, it doesn't mean you were your best today.
- 25:20It means you gave your best today.
- 25:22And it's very, very clearly different.
- 25:26So what I mean by it is simple is every day you show up is not
- 25:31going to be the best day of your life.
- 25:33You are going to feel different. You're, you're going to speak
- 25:36differently. Things are going to come out of
- 25:38your mouth one way one day and one way the other day just based
- 25:42on either how you slept or circumstances of the day.
- 25:48But did you try your hardest? Right.
- 25:50We all know if we're giving maximum effort, not even maximum
- 25:54effort, a lot of effort. You can't lie to yourself about
- 25:59that. If you just stay true to
- 26:01yourself and give the best effort that you have every day,
- 26:03well then you'll know soon enough as to whether or not the
- 26:06idea is the right idea and you are able to see it to fruition.
- 26:12You can't get caught up in what other people do and comparison
- 26:16and you know their life versus your life.
- 26:19You just got to really like put the blinkers on.
- 26:22And in 2025, putting the blinkers on, it's probably the
- 26:25hardest thing that entrepreneurs have to do.
- 26:27I never had to do that. I never.
- 26:30No, I think it's a great point. And it it's something we've
- 26:32talked about quite a bit on the show, which is, you know, the,
- 26:35you know, the whole comparison being the thief of thief of joy
- 26:39kind of deal, right where you're sitting and you're watching all
- 26:41these people on social media and you know, yeah, you know, looks
- 26:44like a 20 something standing in front of his yacht and his
- 26:47Lamborghini that neither belonged to him.
- 26:48And he's standing out front of the shopping center or whatever,
- 26:51you know, And it's like the one thing that that we often caution
- 26:54with with social media in particular, is that it sometimes
- 26:57feels like, especially if you're just playing for social media,
- 27:00like you're trying to put, you know, posture and look away or,
- 27:03you know, try to, you know, create this image of yourself or
- 27:06whatever that you're actually burning a lot of time.
- 27:08And it feels like you're doing something, but you're actually
- 27:11doing almost nothing. Like you may as well just stay
- 27:13at home and watch TV because you're just posturing.
- 27:16You're doing this stuff. You're, you know, but whatever
- 27:18you're actually putting out there isn't moving the needle at
- 27:20all. And so there's a lot of things
- 27:22like this in life right now. I think just with technology and
- 27:26you know, the, the different, you know, social media
- 27:29platforms, AI tools, things like this where you could spend all
- 27:32day doing something, but that's something actually doesn't
- 27:34really amount to much. Yeah, I think that's a fair
- 27:38assessment. And yes, as it relates back to
- 27:41the, as it relates back to the standing in front of a yacht
- 27:45that's not theirs, maybe it is. Who cares?
- 27:50Again, it doesn't matter. Like you're here to change your
- 27:53world and what they're doing doesn't matter.
- 27:58The, the, the challenge is who do you follow and who don't you
- 28:03follow? And I don't mean following the
- 28:06sense of social media. I mean words, advice, input.
- 28:10And again, we just didn't have that when I was younger.
- 28:15And a lot, a lot of ways. Life was a lot more simple.
- 28:23Yeah, no, I I totally agree. So.
- 28:27Yeah, yeah. No, it's a, it's a weird time
- 28:29for sure. So sort of the transition, let's
- 28:33talk a little bit about sort of the pivot.
- 28:35So as you mentioned, your path is very neandery and you kind of
- 28:40jump from thing to thing, you know, you didn't go on after
- 28:43doing this PGA event to make a long career as a PGA consultant
- 28:46or or whatever and you decided to move on to other things.
- 28:50So can you talk about that? I mean, obviously that lends
- 28:52into the, you know, looking for gaps and identifying
- 28:55opportunities kind of thread, but can we talk a little bit
- 28:58about your transition from doing, I guess let's call it
- 29:00live events into doing more like marketing type work?
- 29:06Yeah. Well, I mean, I went from, I
- 29:08went from the Exelon Invitational, right, to become
- 29:11one of the originals at a company called Marquee Jet.
- 29:15We were partners with Net Jets. We resold their and repurposed
- 29:18their time in private jets in the $25 lease blocks, which was
- 29:24the first ever of its type of business.
- 29:28And I don't know if that was, look, I was hooked up there
- 29:33with, you know, now my current partner, Ken Dichter.
- 29:38And I was, I don't know if that was, I didn't, I didn't know
- 29:44that that was the entrepreneurial opportunity when
- 29:46I took it that it became, I mean, we went from a zero to a
- 29:52billion dollars in 4 1/2 years. And I can't tell you that I
- 29:57absolutely saw that coming. What I know is we were living in
- 30:01Philadelphia at the time or outside of the city.
- 30:04My wife was from New England. She wanted to get back up to New
- 30:07England. I had just sold my interest in
- 30:10the golf event and we were looking, I was looking for a new
- 30:15opportunity. And this was a new opportunity
- 30:18with an entrepreneurial group that had an idea that I thought
- 30:22was really cool and they were willing to get me up to up to
- 30:27live in New England. And that's how that started.
- 30:32So it wasn't like, hey, Jay, you're on the founding team and
- 30:36you know, we're going to do this great thing.
- 30:37And here's what the business plan.
- 30:39I mean, I came after the business plan and it was really
- 30:41like, hey, we need sales killers out there to go out there and
- 30:44chase this big opportunity. And that's that's where I
- 30:48slotted in was I ended up working out of the Boston office
- 30:52with the chairman of the company.
- 30:54It was just he and I to start. And yeah, I mean, I was in, I
- 31:00was direct sales that that's what it was.
- 31:02And there's no better spot to be in as an entrepreneur than in a
- 31:10sales role for an entrepreneurial high growth
- 31:15startup. And that's what that became.
- 31:19Yeah, no, I love it too. And it's interesting, you know,
- 31:21just like looking at the arc of your story, it's like early
- 31:26exposure to celebrity and fast-paced, you know, movement
- 31:30action, radio, moving around the country, traveling, you know,
- 31:34broadcast all these things, the high energy things that came out
- 31:36of Vegas, you know, moving into these golf tournaments and
- 31:39promotion of those kinds of activities where you're working
- 31:41with PGA talent and things like that.
- 31:43Then you move into the airline business here where you're
- 31:47you're selling basically private jets to, I guess high net worth
- 31:50individuals and people like that, celebrities, those kinds
- 31:52of people and then into, you know, later villas and things
- 31:55like that for sort of that same audience.
- 31:57It's interesting that your career you've almost been sort
- 32:00of tailored or sort of hammered out to, to work with those kinds
- 32:03of people, because I think that there is like a, a class of
- 32:06folks that whether it's true or not, I mean, obviously they do
- 32:09put on their pants the same way as everybody else.
- 32:11But I think there's this error about those kinds of people
- 32:14that, you know, some people might not thrive in that sales
- 32:16environment the same way you had by the time you got to, you
- 32:20know, jet sales and villa sales, like you already knew how to
- 32:22talk to those people. You'd already spoken to agents.
- 32:24You've already, you know, you understood the, the game a
- 32:26little bit. And so I think that, you know,
- 32:29back to our earlier conversation about, you know, trying to, I
- 32:33guess be willing to fail and be willing to do that stuff.
- 32:35I mean, maybe you got kind of exposed quickly by virtue of
- 32:38Vegas and everything else. But it seems that you've, you've
- 32:42obviously honed this over time. I mean, if you're able to help,
- 32:45you know, participate in growing a company to a billion dollars
- 32:47in four years, that's, that's pretty serious growth.
- 32:52So early in my life, I, I grew up outside of Philadelphia.
- 32:59Bill Bergie, I went to school with his, He was a, a very
- 33:03famous Eagles player. I went to school with his son
- 33:06Jason. So we were friendly and I was
- 33:10always over the Bergie's house and Bill was a celebrity and a
- 33:13star and I just saw him as Mr. Bergie.
- 33:18So I think that definitely was ingrained in me that I, you
- 33:22know, a lot of people don't know a professional athlete.
- 33:25I I knew one at the level of like, do you want a sandwich,
- 33:31Jay? You know, like, so I think that
- 33:34probably subconsciously helped me.
- 33:36I also had a father. My dad, Mike was a likable,
- 33:42affable guy who I went everywhere with and who talked
- 33:48to everybody. I mean, it was nothing for my
- 33:50dad to stand around and talk to. You know, he would talk to the
- 33:55guy empty in the trash. He would talk to the guy in the,
- 33:58in the, in the suit, the executive in the suit.
- 34:01So, you know, I just, I've always had that ability to kind
- 34:06of not judge people and talk to everybody and be friends with
- 34:11everyone. And yeah, I mean, I got that
- 34:16from, I got that from my pop. And it's served me well in my
- 34:20it's served me well in my career because it as it turns out, a
- 34:24lot of decision makers are watching when you don't think
- 34:27they're watching. And, you know, when you treat
- 34:29people with dignity and class and respect, no matter where you
- 34:33think they are on this on the the class spectrum, you know,
- 34:39it's just a I'm very fortunate to have my been in, you know,
- 34:44that character has been instilled in me through my
- 34:47upbringing. And you know, I saw it live.
- 34:51Well, it's such a, an important characteristic and I think it's,
- 34:55you know, I think there's a couple like little morals we can
- 34:56lean on here, which is 1, you know, the, the notion of giving
- 35:00more than you receive or the notion, you know, and, and we're
- 35:02taping this, you know, a couple weeks before Christmas.
- 35:04So maybe that's a good theme. But this notion of, you know,
- 35:06giving more than you receive. Or we had recently on the
- 35:09podcast, this guy, Bob Berg, that's known for the go giver
- 35:12movement and, and the go giver movement is kind of that idea,
- 35:15right? You know you'll you give of
- 35:16yourself and then you'll receive, you know.
- 35:18Something back. And I think one of the things
- 35:21that you do or that has become apparent just in this
- 35:25conversation so far is that you're really great at
- 35:27connecting people. And whether that's in a sales
- 35:30environment or that's in, you know, an entrepreneurial sense
- 35:34or when it's you're making the phone call to the golf pro and
- 35:36trying to put an event like this together, you're connecting with
- 35:40people. But I think what is showing
- 35:41through, or at least what I'm seeing in the theme of this
- 35:43conversation is that there's a selflessness in what you're
- 35:46doing. A lot of times people will sort
- 35:50of corner a salesperson as being, you know, driven by a
- 35:53financial incentive or whatever. But just in hearing you speak
- 35:56and the types of things that you're doing, it sounds more to
- 35:59me like you're connecting for connecting sake.
- 36:02And then it happens to work out that, you know, that there's a
- 36:05business objective or something underlying.
- 36:06Now, that doesn't mean that you didn't reach out to golf pros
- 36:09with the objective of trying to start an event, but, you know,
- 36:12but at the same time, you were putting these different pieces
- 36:14and parts together, you know, for a good cause.
- 36:17And you know, and then even as you move into jet sales or
- 36:20whatever, I mean, ultimately you're trying to solve a problem
- 36:22for somebody. And, and by virtue of being a
- 36:24good connector and a good communicator, you were able to
- 36:26bridge the gap between your prospective customers and, and
- 36:30the airline company or the villa company or, or whomever or all
- 36:33the way now and to what you're doing today.
- 36:35I think that as I've gotten older, that's definitely become
- 36:39more true than when I was younger.
- 36:40I think when I was younger, I was a little more transactional
- 36:44minded and one of the regrets I do have in my career is that I
- 36:48wish I could go back and be less transactional relative to the
- 36:52relationships that I had with people because I would have held
- 36:55on to those relationships a lot longer than I, I ended up
- 36:58holding on to them. Live and learn as I've gotten
- 37:02older and you real, you know, I, I lived a fast lifestyle.
- 37:06So I always thought, well, I'm not going to be, I'm not here
- 37:10for a long time. I'm here for a good time and,
- 37:13you know, it definitely catches up to you.
- 37:14And now at my age, which sounds crazy to, to, to say, but you
- 37:18know, I'm 54, it's not young, right?
- 37:21I'm definitely on the, I'm, you know, definitely on the, the
- 37:24second second-half of my career. I look back and I realize life
- 37:30is long and you don't have to squeeze every ounce of value out
- 37:36of every transaction. It's great to be able to leave
- 37:39stuff on the table for other people, and it's great to be
- 37:43involved in transactions where you're not involved.
- 37:46So to your point, right, Connecting people for the sake
- 37:48of connecting. Like I want to see the people
- 37:50who are around me do well and I don't need to touch every piece
- 37:56of it. So yeah, I think that's a lesson
- 37:59learned in time. It's harder when you look when
- 38:02you're younger, you have a lot of lot more pressure.
- 38:04I mean, you have a family, kids, house, houses, car payments,
- 38:09you've got future big payments for college ahead of you.
- 38:14It's hard to duck out of it, not be involved in every way and not
- 38:18think of me, me, me, me, me. But when you get older and
- 38:22realize you've accumulated some and you don't have to, you don't
- 38:26have to have those same concerns.
- 38:28I mean, so time has alleviated some of the pressures that you
- 38:33have when when you're younger. I have those conversations now
- 38:37with my own kids and I tell them, like, if you're going to
- 38:41do something, you'll never have less bills than you have now.
- 38:44And it might seem like you have a lot of expenses now, but you
- 38:48know what, five, $6000 a month, Like, Oh my gosh, you know, when
- 38:52I was in my heyday, like what I would have given to only have 5
- 38:54or $6000 expenses. So I'm not, you know, and, and
- 38:58depending on where you live, those numbers could be cut in
- 39:00half. So I'm all for like, try to get
- 39:04that perspective in your career, like where am I at in my career?
- 39:07And how much does taking action cost me today?
- 39:11Because it might cost you 234X in the future and you might be
- 39:17landlocked, you know, married kids not able to, to take those
- 39:21same risks. I took the biggest risk of my
- 39:23life when I had three kids and just I made a six month old and
- 39:27I look back at it with regret. Like I, I wish that I hadn't
- 39:31made that jump when I made it, it it cost me.
- 39:34It cost me years out of my out of my life because it was my
- 39:38only loss. And you know, I had a career
- 39:40that went up like this, down like that.
- 39:42And then it's doing a steady, steady build up right.
- 39:45And that like that right in the middle point was was super
- 39:49painful and I'll timed and probably avoidable.
- 39:54Yeah, no, it's funny because the perspective that you just shared
- 39:56this idea, you know, when you were younger, you were much more
- 39:59transactional and then growing out of that a little bit.
- 40:02It's one of the things that we've really encountered on this
- 40:04podcast. I mean, you know, in 450 plus
- 40:06ish interviews with CE OS and startup founders, you know,
- 40:10everybody comes to the table as sort of this overnight success,
- 40:13right? They've all arrived at where
- 40:14they've arrived at and everybody's like, oh, look at
- 40:16all, you know, look at what they've got and all the money
- 40:17they've made and all these things, you know, back to our
- 40:19social media conversation. And then, but the reality is
- 40:22that there's like this 10 or, or, you know, in some cases, 20
- 40:25year overnight success in reality, which is everybody has
- 40:29these stories with wins and losses and good choices and bad
- 40:32choices. And it does seem to me that, you
- 40:35know, us old folks are pitching the, you know, you, you can be
- 40:42more friendly. You could be more, you know,
- 40:44connecting for the sake of connecting and stuff like that.
- 40:46So we tell the the younger people, I, I know I do the same
- 40:49with my kids. And but I know that when I was
- 40:52younger, I wasn't in a position to do those things.
- 40:54And I think that that might just be kind of nature.
- 40:56That's just kind of part of the deal.
- 40:57And, you know, but I think if you can arrive at it, you know,
- 41:01even if it does come later in life, I think that it's still
- 41:04sort of something in your nature that was there all along
- 41:07probably. And the relationships that do
- 41:09survive it are indicators that that was the case.
- 41:12So I wondered if. I have a lot of relationships
- 41:15that don't listen, Ryan. I mean, the other thing I'd like
- 41:18to share, how many Lebrons are there?
- 41:23Yeah, not a lot. People get stuck comparing
- 41:27themselves all the time. And I, I know you know, the the
- 41:30expression you share, which is comparison is the thief a joint?
- 41:33Like there's just not that many Lebrons.
- 41:35Like there's not like Steve Jobs like I used to.
- 41:38Like, we'll look at Jeff Bezos. Well, yeah.
- 41:40OK, stop. You're not Steve Jobs.
- 41:43I'm not Jeff Bezos. Like those guys are, are freaks,
- 41:47right? LeBron is a freak.
- 41:50Bezos is a freak. Cuban, same thing, right?
- 41:55You could argue got lucky, but So what?
- 41:58Good timing. Great.
- 41:59Good for him. So you're not that guy, and I
- 42:03don't mean that in a pejorative way.
- 42:04I'm not that guy, right? I'm just a guy who grinds every
- 42:08day and has amassed a good business because of it.
- 42:13And that's 1%. All businesses that are launched
- 42:17in the United States will ever reach 7 figures, 1%.
- 42:21I mean, drive down Main Street and, and you know, if you're
- 42:24like me, which I'm guessing you are, you do the math on
- 42:27businesses that you see open up on in your town, right?
- 42:30I mean, I went shopping last weekend and I was talking to the
- 42:36the shop owner and you know, she shared with me that she's had
- 42:40days where there's zero sales And I to like in my head, I'm
- 42:45like all of a sudden now, OK, she's open 240 days out of the
- 42:48year. And I'm like doing the math like
- 42:51here are average sales and thinking about what her top line
- 42:53is. And I don't mean I don't know
- 42:55how she gets to $1,000,000. And that's not to say that it's
- 42:58not a good business. It's just to say that like we
- 43:02are. So we so fantasize about the
- 43:05billions and billions and billions that we fail to realize
- 43:08that like if you built $1,1,000,000 one billion dollar
- 43:12business, right? If you're able to get $70,000, I
- 43:18think so it was a 70 eighty $80,000.
- 43:22I should know that if you're able to get 82 five a month in
- 43:26revenue, $82,500 a month in revenue, right?
- 43:30Couple 1000 bucks a day, 2020620750 a day in revenue.
- 43:35OK, you've built a 1% business. Yeah, no, that's it's such an
- 43:42interesting thing. I mean, because I don't think a
- 43:44lot of people think of it that way.
- 43:45And to your point, or like sort of, I guess on the other side of
- 43:48that point, so much about success is viewed through the
- 43:52eyes of other people, right? We're busy looking at LeBron,
- 43:54we're looking at the movie stars.
- 43:55We're going whatever. So our bar of success is like,
- 43:57OK, well, I want to be Brad Pitt.
- 43:59Well, I'm not going to be Brad Pitt.
- 44:00It's not going to work out for me.
- 44:01Unfortunately, it's too late. I think no skin care plan is
- 44:05going to turn me around and make me into Brad Pitt.
- 44:07But, but I think if we stop and we and we look at things and,
- 44:12and you might be a good example to speak to this just because of
- 44:14the, the type of work that you've done over the course of
- 44:17your career, your ability to pivot, your ability to find
- 44:20these opportunities. Lifestyle is such a big thing.
- 44:23And so, you know, just using the shopkeep that you were just
- 44:26talking about, you know, the store that that you're looking
- 44:28at and going, man, how did they ever make this $1,000,000
- 44:30business? Well, maybe they don't need to,
- 44:32right? Maybe it builds the lifestyle
- 44:34they want, whether that's the, you know, the house they want,
- 44:37the ability to travel when they want the, you know, maybe it's
- 44:39somebody who wants to work remote so they can travel around
- 44:41the world and, you know, live on hardly anything, but they get to
- 44:45live that life because they're in business, even if business is
- 44:48$5000 a month, you know, And so it's like, I think that we get
- 44:52caught up in these kind of these metrics around, you know, what
- 44:54should success look like? Oh, well, you need millions of
- 44:57dollars. You got to have a big house, you
- 44:58got to do all these things. And I think if we understand or
- 45:01if we can kind of back off that pressure on ourselves and on
- 45:04others, you know, I don't know, do you need $1,000,000 to live
- 45:06the life that you want? Like, you know, could you live
- 45:09on less and see your family and travel and see the things that
- 45:12are important to you or make them, you know, cook in your
- 45:15kitchen that you has all the cool stuff that you have because
- 45:17you love to cook. Or, you know, like, can you
- 45:19build the life you want even without a business that's
- 45:22enormous and still call yourself successful?
- 45:25You know, I think there's, I think there's a lot of room and,
- 45:27and it seems like maybe in your life too, and you can talk to
- 45:29this. I don't want to put on too much
- 45:31projection here, but it seems like you may be kind of crafting
- 45:34your own lifestyle a little bit here.
- 45:35You know, you were really interested in sports and you
- 45:38were chasing things out in Vegas and you're, you know, running
- 45:40this fast lifestyle, like you were saying.
- 45:42And you know, you're, you're traveling with the teams and
- 45:45then you're interacting with sports and you're building PGA
- 45:47events. You're just doing all these
- 45:48things that are like, it's not the obvious path of what you're
- 45:52looking for is like a safe job or you make money, you know, you
- 45:55go work at the factory, the dad work dad or whatever.
- 45:57Like, I mean, there's a, a safer way to make a living than to
- 46:00jump around all these seemingly disparate things in your life.
- 46:03Although I think we've kind of tapped into the through line
- 46:05there. But but I think that, you know,
- 46:08life or, or everybody's entrepreneurial journey, I guess
- 46:12to sum up, can be whatever you want it to be as long as it
- 46:16satisfies you personally, whatever it is.
- 46:18And I think we need to try and lay off one another in terms of
- 46:20this whole, you know, everybody has to make so much money or has
- 46:23to have so many things or whatever to sort of qualify as
- 46:26being successful. Yeah.
- 46:27I mean, I did things that were fun and interesting to me.
- 46:30That's that's what my career has been characterized by.
- 46:33I mean, you know, radio, Professional Golf, private jets,
- 46:39luxury villas, fitness, and now merch.
- 46:44I mean, what's not the love? I, I love merch.
- 46:47I love swag and gifts and apparel and decoration and cool
- 46:53stuff to wear and being able to put anything I want on anything
- 46:57I choose. I mean, it's, yeah.
- 47:01I mean, I've had a, I've had a, I've had a great career relative
- 47:05to being in really fun industries and businesses.
- 47:09I mean, somebody else might have the same level of excitement
- 47:13around a SAS product. I don't So bad news if I'm
- 47:19trying to get into a SAS product because I, it's just not going
- 47:23to have the same level of appeal to me, right.
- 47:25So you have to do something that you find interesting or solves a
- 47:30problem that you had or appeals to you in a way that keeps you
- 47:36motivated to, to continue to do it.
- 47:38And yeah, I'm very fortunate that I have.
- 47:42Well, maybe that's a good opportunity for us to sort of
- 47:44pivot into ink stores. And what, what caused you to
- 47:47make that pivot, you know, in the 1st place, move out of your
- 47:50last line of work and into this line?
- 47:52And you know, what role did it fill, I guess, in your life in
- 47:55terms of, you know, again, this being one of those industries
- 47:57that you're excited about And you know, what's, you know, what
- 48:01was that I guess shift from one thing to another like?
- 48:07Yeah. I mean, the shift really for me
- 48:08was about not having enough sales in the, in the previous
- 48:14iteration of Inked, which was in the fitness space and not having
- 48:19the sales velocity that would allow us to scale and grow the
- 48:23way we want it to grow. So really Inked was almost a
- 48:30necessity to go from selling products that don't get bought
- 48:34in volume to products that do get bought in volume, like
- 48:38T-shirts and hats and sweatshirts and other wearable
- 48:44type goods. So, yeah, I mean, sometimes you
- 48:50sometimes you act out of yeah, I mean, not sometimes.
- 48:53Most of the time you're acting out of self preservation to
- 48:57start and then opportunity to, to, to, to, to, to, to end.
- 49:02And Ink was a pivot from a fitness company to survive.
- 49:09And you know, it was a lesson learned from a previous
- 49:11business, right, which was the only thing you can't do in a
- 49:14business is run out of money. And that's that's where you have
- 49:18no that you know, that's the game over the end.
- 49:23And we were able to create revenues before that was that
- 49:28was that that happened. It's such an interesting
- 49:31transition from, you know, sort of fitness industry into branded
- 49:36products. And like, you know, I mean,
- 49:38we've met with other companies that have done similar things or
- 49:40even just over the course of my career, you know, I've, I've
- 49:42talked to different vendors. But one of the things I like
- 49:44about your, your approach in particular, and, and you can
- 49:47talk about a little bit is I think that it's kind of elevated
- 49:51branded products or these sort of things that you think of in
- 49:53terms of like slapping logo on something to a different level.
- 49:57Like you're working with big brands, you're working with
- 49:59technologies that are cool, you're using all these kinds of
- 50:01different things and it's really elevating.
- 50:04You know, there's a long time, I mean, like I remember a few
- 50:07years ago trying to buy some like trade show merchandise and
- 50:09stuff like that for a client. And, you know, the stuff that we
- 50:12can find are kind of the usual, you know, it's like a silly pen
- 50:15or it's like kind of a, you know, I, I don't know, a pad of
- 50:18paper or something. That's kind of cool, I guess.
- 50:20And it's like, it's not very exciting stuff.
- 50:23And I think, especially during COVID, I think we started to see
- 50:27this. But you were having all these
- 50:28companies doing these like kind of virtual welcome kits or these
- 50:31swag bags or, you know, even, I guess now, you know, new hire
- 50:34kits are coming with laptops and, and iPads and, you know,
- 50:38all kinds of cool stuff. And, but it seems like there's
- 50:41been a real shift in type in the type of material or the types of
- 50:45things that can be created as promotional good.
- 50:47And, and you know, I don't know if that's something that you're
- 50:50seeing in the industry too, but it just as an outsider, it seems
- 50:53like things have really shifted to where those, the, the
- 50:56products you're creating are much more competitive with
- 50:58something you'd grab off a retail shelf these days.
- 51:01Yeah. And I think that that's probably
- 51:04a function of the way that items can be decorated now because of
- 51:09the technological advancements have, you know, been have, have
- 51:14advanced significantly. I mean, with digital and direct
- 51:17and laser and all forms of all, all forms of technology that
- 51:24have allowed us to be able to get a logo on so many different
- 51:27things in so many different ways.
- 51:31Look, I love the business because it allows me creativity.
- 51:35Our best clients are the ones that want ideation and not just
- 51:40to buy the normal, you know, trinkets and trash as people
- 51:45like to refer to trade show materials as that's not our
- 51:49world. Our world is folks that believe
- 51:53their their giveaways or things with their logo on it can be
- 51:57impactful and create the outcome that they're looking to try to
- 52:04create. Ryan.
- 52:06So yeah, it appeals to me on a personal level because that I've
- 52:12always been super creative and enjoy problem solving.
- 52:17And we try to do that on behalf of on behalf of our clients.
- 52:22Yeah, I like that. Well, and I think that that's AI
- 52:24mean for me anyway, that's a nice stance to take on these
- 52:26kinds of products because I think, you know, and you've
- 52:28probably encountered these guys even in your own career, you
- 52:31know, going to these companies and they've got kind of a slate
- 52:34of things that this is what they do.
- 52:35And they just kind of, you know, they can embroidery a logo on a
- 52:37shirt or they can, you know, screen print something.
- 52:40But there's not a big, you know, push for ideation or a big push
- 52:44to do something creative. It's really just kind of well,
- 52:46and here's, you know, a few things that we do.
- 52:48And I found at least in the past in interacting with these types
- 52:51of companies that they've, it's been a little bit low energy
- 52:53that way, just in that they're not excited about my brand.
- 52:57They're not, you know, they don't care about any of that
- 52:58stuff. It's just, hey, we're just
- 52:59producing stuff with your logo on it.
- 53:01Like it's kind of, I guess to use an earlier term that we've
- 53:04been talking about, just be is more transactional.
- 53:06Yeah. Like I just want to make this
- 53:07thing. I'm not actually invested in
- 53:09your brand. Yeah.
- 53:10Well, and look, in fairness, I mean, and I don't know the order
- 53:13sizes that you've had relative to these companies, but I mean,
- 53:18you do need to have some level of scale to get the company's
- 53:22creative services versus not, right?
- 53:27You can't, can't order $300 worth.
- 53:29I'm not saying that's you. I'm saying you can't expect a
- 53:33very small company to get a high.
- 53:36So this this industry is pretty wired, right?
- 53:39We, if you have a, if you have a budget, you, you have a lot more
- 53:45options than if you don't have budget, right?
- 53:48So I think we're sometimes, but there, you know, having said
- 53:53that, there's, there's always ways to do things creatively.
- 53:59But you know, a lot of times it does come down though you do
- 54:01have to have some, you do have to have some scale and have some
- 54:04budget behind you in order to be able to do things that are a
- 54:07little more special or unique than other companies.
- 54:13Yeah. No, I think that makes sense and
- 54:14I think most people listening would understand that.
- 54:16You know, obviously you can't go in with a, you know, $100 order
- 54:18and expect that, you know, the Rolls Royce treatment.
- 54:21But, but at the same time, you know, even with some of the
- 54:23bigger orders and things that we've looked at over the years,
- 54:26I found that even a lot of times like the quality that we would
- 54:30get back isn't good. Now, I will say, admittedly, you
- 54:32know, technology has moved quite a bit.
- 54:34I haven't yet used a company like this personally for a
- 54:36client, maybe four or five years.
- 54:38So certainly technology has moved to your point, printing
- 54:41techniques have evolved, you know, the the technologies
- 54:44around these different things really.
- 54:46And, and I have some experience with like on demand printing
- 54:49and, and things like that for, you know, personal brands and
- 54:52things like that, that are, I guess kind of akin to this
- 54:54stuff. And, and the level which you can
- 54:58do things today is just like mind blowing.
- 55:00You know, I, I ran a clothing company was that when I was
- 55:02pretty young and we had to do everything the old fashioned way
- 55:05where you bought screens and you had to, you know, keep your own
- 55:08inventory and all this stuff. And now we can basically run the
- 55:11same business on demand, get the same kind of output and, you
- 55:14know, and it's every bit as good.
- 55:15So I mean, technology has moved in in some pretty exciting ways.
- 55:20Hey, we're getting kind of to the end of the hour here.
- 55:22I wonder if you just wanted to take a quick minute and maybe
- 55:25let people know where they can interact with you personally, if
- 55:28they'd like to talk to you or learn more from you or learn
- 55:30more about your journey. Also where they can get involved
- 55:33with INK and learn more about the work you guys do over there.
- 55:36Yeah, sure. I mean Ink stores.com, INKDSTORE
- 55:39s.com Noe is where, you know, my company resides.
- 55:44And then as far as I'm concerned, it's JAYJ at
- 55:47inkstores.com and I post everyday on LinkedIn.
- 55:50My own thoughts have since the beginning of the year, don't use
- 55:57AI and anything that's written on on LinkedIn has come directly
- 56:02from my mind to my fingertips to the keyboards to LinkedIn.
- 56:07And that's seven days, seven days a week, Ryan all year and
- 56:11having that's pretty impressive. And having.
- 56:14All year. That's crazy.
- 56:16Yeah. I started a a newsletter at the
- 56:18first of the year and I do one a week and even that thing is like
- 56:21a struggle to try and get done. I can't imagine being so active
- 56:23on LinkedIn. That's awesome.
- 56:25I also, I don't know if it's a good commentary or bad
- 56:27commentary on our society that it's actually an upsell to tell
- 56:30people that you made the content yourself.
- 56:32So. So I love that you did that
- 56:34because I just, and man, there's so much noise out there and I
- 56:37think it's only going to get worse and and so.
- 56:40That's why I do it. But that's why I do it.
- 56:42I mean, like I just, I've, yeah, look, I've used AII mean it's
- 56:46not like I'm not in touch with AI.
- 56:48But you know, I think that the way that I write, I have a
- 56:53unique perspective on the world, or at least I think I do.
- 56:57And I I have a presence on LinkedIn because I want people
- 57:01to be and I do these podcasts because I want people to be able
- 57:04to get to know me. And I think that it's a
- 57:06differentiator between myself and other companies out there is
- 57:12me and how much I care and and believe in what we do and try,
- 57:18which isn't to say we're perfect, but it's to say we care
- 57:21and try. And so I don't think you can say
- 57:24you care and try and lead with authenticity and then not be.
- 57:29Yeah, No, I think that's right. And it's funny because one of
- 57:32the things that we've talked about and we don't have to go
- 57:33into it now, but one of the things we've talked about with
- 57:35regularity is that those who will survive sort of the AI
- 57:38revolution, at least as it happens in business and and I
- 57:41work in marketing design and stuff for for people like us is
- 57:46the people with perspective, I think will be the people who end
- 57:50up coming out on top. And that'll be, you know, like
- 57:53even today, I mean, you know, you might be able to get AI to
- 57:55generate a Picasso, but if you if you're somebody who actually
- 57:58cares about Picasso, you want a Picasso, you don't want the fake
- 58:01Picasso that AI makes. And I think that pertains to
- 58:04humans too. I think, you know, if you're a
- 58:06human being and you have a unique perspective, I mean, AI
- 58:09might be able to take your perspective and layer that on
- 58:11top of something else. But but it's not going to derive
- 58:15what's coming right out of your head.
- 58:16And, and so I think it's really important that we keep sharing
- 58:19that those things and those perspectives, because I think
- 58:21that the human part of what makes us human will be the thing
- 58:23that outlives the. AI, being a genuine human being,
- 58:29is undefeated in the history of time.
- 58:32I love that. That's a great way of saying
- 58:34it's undefeated. I love that.
- 58:35Well, cool. Well, thanks so much, Jay.
- 58:37I really appreciate you taking the time to visit with me this
- 58:39afternoon. I learned a lot about you.
- 58:40I mean, what an exciting career. So thanks so much for taking the
- 58:43time. I appreciate you man.
- 58:44Right. Thank you.
- 58:46Absolutely. And thanks so much to everybody
- 58:47who tunes in the podcast this week and every week.
- 58:50And we'll see you guys.