Latest / Identity at the Center / #351 - Jerome Thorstenson on B2B Identity First Security
Transcript
- 0:00If you go to a mom and pop shop and say, hey, bring your own
- 0:03identity, they're just going to be looking at you.
- 0:05Like, yeah, sure. Here's my driver's license,
- 0:09Yeah. Exactly.
- 0:10Here's my passport. Yeah, have fun, right.
- 0:13And then it is the the matter of how do you actually control who
- 0:19has which access is in your system.
- 0:21So let's say you on board a partner, they are predominantly
- 0:27doing something, some infrastructure project for you.
- 0:31How do you ensure that that project doesn't give them access
- 0:35to, to confidential information? If you have a milk supplier who,
- 0:42who brings in fresh milk every day, right?
- 0:46How do you make sure that they have access to their sales
- 0:51numbers and and all that, but can't see the the competitive
- 0:55competitors information? So.
- 0:58So yeah. So Eve Mailer was on the stage
- 1:01yesterday. She talks about treating
- 1:04identity as a product, right? Because you have all these
- 1:07different stakeholders who want different things and essentially
- 1:10become a product manager. You know, you're a security
- 1:15practitioner in one sense, but you're also thinking about
- 1:19marketing and the the customer experience and prioritizing
- 1:24that. Did a lot of what she talked
- 1:26about yesterday bring true from your perspective of how do I
- 1:29balance all these stakeholders to get to what I'm going to be
- 1:34releasing next month? From an enhancement perspective,
- 1:38how do you keep up with the authentication or the delegated
- 1:42administration or hey, the users are having a problem with this,
- 1:47like how do you balance all that?
- 1:54This is identity at the center if it has anything to do with
- 2:00IAM. This is the go to podcast now
- 2:04your hosts Jim McDonald and Jeff Steadman.
- 2:14Welcome to the Identity Center Podcast.
- 2:16I'm Jeff, and that's Jim. Hey, Jim.
- 2:17Hey. Jeff, how are you?
- 2:18Oh, not so bad yourself. Doing great EIC 2025.
- 2:23Berlin, Germany. We made it to the stage.
- 2:25We made it to We're on the keynote stage.
- 2:27We are on the keynote stage with an audience of literally four
- 2:31people. I think.
- 2:32Yes, exactly. So, yeah, good time.
- 2:35So thank you very much to Marina, who is just over there
- 2:37behind the camera. Give us a thumbs up for helping
- 2:39us set this up. Obviously, Martin, for, you
- 2:41know, inviting us out here and it's been a great conference so
- 2:43far for first time being in Berlin, first time being at AIC,
- 2:47I'm sure. No surprise, this is one of the
- 2:50best organized conferences I've ever been to.
- 2:53Everything's like clockwork. And you know me, the snacks.
- 2:58Let me do a rating of the snacks right now.
- 3:00Fantastico the the cooler with the soda.
- 3:05Pop, that's the highlight for me because I don't drink coffee, I
- 3:07don't drink tea, but if there's cola or something like that
- 3:10where I can get my coffee, chips, orange soda, thumbs up
- 3:13for that. I will say I'm so far been
- 3:15disappointed by one thing and that is the lack of cookies.
- 3:19I everyone knows I judge the conference on the quality of
- 3:22their cookies and I have not seen a cookie yet.
- 3:24Maybe they'll make an appearance.
- 3:25This is only two. Different cookies here they're
- 3:27they're over by the coffee. That's a problem.
- 3:29OK all. Right, I stand corrected.
- 3:32Apologies to. Wonderful butter cookies this
- 3:35morning. Oh, you missed out.
- 3:36OK. All right, why don't we get into
- 3:39it? Because we have our gentleman
- 3:40guest sitting here next to us. He is Jerome Thorsensen.
- 3:42He is the I am architect with Selling group.
- 3:44We're going to find out what that means, but welcome to the
- 3:46show. Thanks.
- 3:48So thank you guys for having me. It's been a pleasure to meet you
- 3:52in in life a long time listener. So I was really psyched when you
- 3:57guys reached out and and asked me to come on the show.
- 3:59Well. We're so appreciative you taking
- 4:01the time. I know that this is a busy time.
- 4:03You're going to be giving a a presentation I think later this
- 4:06week we're going to talk about that.
- 4:07But if you're a listener, you know what our first question is
- 4:09going to be. Oh yes.
- 4:10How did you get into identity? Is it something that you chose
- 4:13or did it choose you? I think we kind of trauma bonded
- 4:18identity and, and I so back in the day, I started out as a
- 4:23techie, I was heavy into infrastructure, servers, some
- 4:27network firewalls, all that stuff.
- 4:30And if you asked me like 10 years ago that if I saw a future
- 4:37in I am, I might have been smiling and saying, Nah, that's
- 4:42just user management right? Then I I've got on boards doing
- 4:48cybersecurity, did a pen test on a fairly big international
- 4:54client and to my horror I was like 5 minutes in doing it
- 5:01enumeration on Active Directory where I started pulling out
- 5:05passwords and clear text in the description fields and found
- 5:09custom attributes with initial password set.
- 5:12So people always hear about this story, right?
- 5:14Oh, there's clear text passwords.
- 5:16Yeah, it is legit. It happens in real life.
- 5:19Oh yes, Oh yes, to this day it. Still happens.
- 5:23So for people not familiar with selling group, give us a little
- 5:25bit about what selling group is. And I just realized my
- 5:27microphone was like over here. So I'm going to try to make this
- 5:29a little bit better for me. Yeah.
- 5:31So selling group is kind of a fun size.
- 5:34So to to compare it for the US listeners, it is kind of like
- 5:40having a parent company that operates Target, operates
- 5:46Nordstrom, operates LD, Trader Joe's, stuff like that, right.
- 5:52So we have 5 major labels that we fully own.
- 5:58And then we do franchises for stuff like Starbucks, we do some
- 6:03flowers, food delivery servers, fresh fish to your doorstep,
- 6:08stuff like that. And we are located in
- 6:13Scandinavia, so we have the HQ in Denmark.
- 6:17We are represented here in Germany, Poland, and we just
- 6:22acquired Remy Baltic, so now we're in the Baltics as well,
- 6:27heavily. So it's a small company is what
- 6:30you're. Trying to say small company
- 6:3172,000 employees. Oh, that's it.
- 6:33All right. Yeah.
- 6:35So tell us about you're here to present.
- 6:39You'll be on this very stage Friday, right?
- 6:42Yeah. And you're going to be talking
- 6:43about securing and navigating B to B.
- 6:48So that's. Your focus within the identity
- 6:50suites, Well, tell us about that, that presentation, what is
- 6:55the main topic? Oh, I'm, I'm going to be
- 6:59standing here on the stage and, and sharing my, my pain points
- 7:02with the managing B2B. So basically it is all about how
- 7:07do you take your supply chain and making sure that they are
- 7:12just as compliant and as, as secure as you are, because it,
- 7:17it comes down to, to trust at the moment.
- 7:21Then we have the the NS-2 hitting us.
- 7:26It's just a past as a law in Denmark like 2 weeks ago or
- 7:29something like that. So it is the whole how do you
- 7:32fast track and this to implementation?
- 7:36How do you make sure that you have cybersecurity resilience
- 7:41within your supply chain and how do you on board and off board
- 7:45vendors because we have everything from small mom and
- 7:48pop shops to to big corporate climates.
- 7:52So I knew said the the title of your presentation starts with
- 7:56identity first, which I think really means their identity at
- 8:00the centre. I think they're somewhat
- 8:02interchangeable. Feel free to disagree with that,
- 8:07but why did you start the presentation title identity
- 8:10first? Well, because I'm a strong
- 8:12believer that the identity first approach is the key in this
- 8:18modern tech stack we we worked in today.
- 8:21I mean, we don't have any perimeters anymore.
- 8:24We moved everything or slowly moving everything to, to the
- 8:27cloud. So that parameter is long gone.
- 8:31And that's why you you need to kind of look at.
- 8:33So how can I manage security and what are the, this, this stuff I
- 8:42can deal with, right? So for us it is definitely
- 8:45identities. We can manage and control access
- 8:51on identities and on devices and all that more easily today than
- 8:59than just applying the old logic of perimeter first rank.
- 9:02So there's a lot of, I guess, struggle sometimes where you
- 9:06have these external partners and I guess how do you make sure
- 9:11that they're on board with what it is that you're doing?
- 9:14So, you know, it's a challenge is you've set up this, you know,
- 9:18maybe it's a federation or maybe you're studying up SAML or open
- 9:20ID connect or whatever it may be, but you're still reliant on
- 9:25the vendor, the partner, the B to B side of things or B, you
- 9:27know, whatever it may be to actually hook up and then follow
- 9:31your own policies and standards. How do you essentially train
- 9:35your partners to do it that way with you?
- 9:38Oh, it's a headache. It's a headache.
- 9:41No so, so you usually if you look at retail, we are really
- 9:44good at doing something like private label or white labeling
- 9:47stuff. So instead of a fully on boarded
- 9:52partner, we could potentially say, let's say we have a line of
- 9:57products that we sell at a discounted price because it's
- 10:00our brand, but all the, all the product descriptions and
- 10:07everything we get from whoever made the product.
- 10:11So we would like to onboard them and say, OK, so if any product
- 10:14changes happens, then you have the ability to to go in and and
- 10:19edit this. I won't say real time, but but
- 10:22close to, to real time, right? And the thing here is for a big
- 10:29company or supplier, it is easier for them to hook up to
- 10:34doing single sign on or Samo or something like that, right?
- 10:40And that's perfectly fine. But if you go to a mom and pop
- 10:43shop and say, hey, bring your own identity, they're just going
- 10:47to be looking at you. Like, yeah, sure.
- 10:49Here's my driver's license exactly.
- 10:51Here's. My passport have fun right and
- 10:55then it is the the matter of how do you actually control who has
- 11:01which access is in your system. So let's say you on board a
- 11:06partner, they are predominantly doing some some infrastructure
- 11:11project for you. How do you ensure that that
- 11:15project doesn't give them access to to confidential information?
- 11:20If you have a milk supplier who who brings in fresh milk every
- 11:27day, right? How do you make sure that they
- 11:29have access to their sales numbers and and all that, but
- 11:35can't see the the competitive competitors information?
- 11:40So. So yeah.
- 11:41So Eve Mailer was on the stage yesterday.
- 11:44She talks about treating identity as a product, right?
- 11:48Because you have all these different stakeholders who want
- 11:51different things and essentially become a product manager.
- 11:55You know, you're a security practitioner in one sense, but
- 11:59you're also thinking about marketing and the the customer
- 12:03experience and prioritizing that.
- 12:07Did a lot of what she talked about yesterday bring true from
- 12:10your perspective of how do I balance all these stakeholders
- 12:13to get to what I'm going to be releasing next month?
- 12:18From an enhancement perspective, how do you keep up with the
- 12:22authentication or the delegated administration or hey, the users
- 12:27are having a problem with this, like how do you balance all
- 12:30that? It rings true in, in my world, I
- 12:34am a firm believer that you can actually put I am as a business
- 12:41enabler. So it's, it's, it's kind of a
- 12:48fun balance you are looking at we.
- 12:53So no, actually let me rephrase that.
- 12:55So what we're looking to do is providing our vendors with a
- 12:58self-service portal. So let's say you buy or get
- 13:03access for for 10 people in your organization to have access to
- 13:07to our system. For whatever reason, we would
- 13:12actually prefer to give self-service portal saying here
- 13:16is the general framework. This is how we run business and
- 13:21we are going to rely on you managing your employees access.
- 13:26We are just sitting in the background on doing the final
- 13:30tracks right. That's right.
- 13:32Now, Jerome, this is the one thing that I was interested in.
- 13:34I had a chance to talk to Eve was all right, as as the
- 13:38identity practitioner, the owner of identity.
- 13:41Is it my responsibility to, you know, kind of work with all
- 13:47these folks and take all their inputs, get them to work with
- 13:50each other and understand? Because one of the keywords she
- 13:53had in her presentation yesterday was to get the
- 13:57stakeholders to empathize with the needs of the other
- 13:59stakeholders. In other words, marketing to
- 14:01understand the needs of security and vice versa, which I thought
- 14:05was tremendously insightful. But I wonder, is it our job to
- 14:09kind of orchestrate and to facilitate all of that?
- 14:13It seems to fall on us a lot. It falls on us a lot, yes.
- 14:17And I, I'm also a firm believer that it is part of our
- 14:21responsibility because I believe that we are kind of in a unique
- 14:27situation where we understand where they're coming from and we
- 14:32know where they're heading and, and stuff like that.
- 14:35So we are kind of the, the in between a lot of vendors and us
- 14:44and our suppliers, right. So we're kind of navigating this
- 14:48as that's collaboration. Yeah, well.
- 14:52Let me pull something else out there.
- 14:53What happens if no if? If you don't do it, who does?
- 14:56If the I am person doesn't do it except who's doing it?
- 15:00That's why I think we usually wind up because I think I am or
- 15:05identity, digital identity attracts a lot of people who
- 15:09are. Not a good looking people.
- 15:11Yeah, identity, people of the greatest.
- 15:13Let's, let's just start there. No, I think a lot of people who
- 15:16are are leaders. I think being a leader in
- 15:20today's day and age isn't just barking out orders.
- 15:22It's getting people to the table, getting them to empathize
- 15:27with one another. And I think it's just natural
- 15:29for many of us to step into that role.
- 15:32So basically leading without Oh, what's it called without?
- 15:38Leading without title. Right.
- 15:39Exactly. Yeah, absolutely.
- 15:41Yeah. So no, I think there is the
- 15:44whole human aspect of it. And I think if you look at the
- 15:48classical set up where you have security, they are more
- 15:51compliance based. They are more, these are the
- 15:54rules, stay within the boundaries we set and go have
- 15:58fun. And we are kind of more
- 16:01concerned with, yeah, that's fine.
- 16:03But we we also need to to put a human angle on it and be like,
- 16:07OK, but this will affect you in this and this this way.
- 16:11And if it is very bad, it's simply us who's going to be
- 16:16having that conversation with security and say, OK, guys, we
- 16:20know this is best practice, but come on.
- 16:22If we need to to get our day-to-day jobs to work, can we
- 16:27relax this policy a little bit and then enforce it?
- 16:30Yeah. Try to negotiate.
- 16:32Yeah, exactly. So I wanted to point something
- 16:35else out that you wrote an article last year and it's so if
- 16:41folks connect to you on LinkedIn, they can see you
- 16:44posted it and get to the article.
- 16:46But it was about A back in the context of B to B.
- 16:50And I think you called it a game changer.
- 16:54And I wanted to ask you why do you think a back is game changer
- 16:59which is attribute based access control?
- 17:02Yeah, so we we've all been messing around with role based
- 17:05access control for for years now, right.
- 17:08It came out in the 90s. The struggle is.
- 17:10Real in the years. Yeah, exactly.
- 17:13So no, what I'm my approach was I was managing a huge stack of
- 17:19security groups. So if you do the classical RBAC,
- 17:23you have one security group that links to an application and and
- 17:28role within the application. Now imagine you have two and a
- 17:33half thousand stores already. You, you just bought, you just
- 17:39had two and a half thousand security roles by default.
- 17:43Now Add all the applications. Let's just pick a #1600.
- 17:49We'll see how that that spins out of control real fast, right?
- 17:53To to put some real world numbers on I'm I'm managing just
- 17:57close to 61,000 users at the moment.
- 18:02And that's just that. Is that everybody?
- 18:04Is that B to B? Is no, that's, that's, that's
- 18:07core employees. OK, Yeah, I have 67,000 security
- 18:13groups. Which sounds about right.
- 18:15You have more security groups and you have users.
- 18:17That's totally normal part. Exactly.
- 18:20But if you don't flip, flip it and go to ABAC, then you're
- 18:24looking at attributes. So now you can do stuff more
- 18:28dynamically. So you don't have this rigid
- 18:32security group structure. You don't end up with security
- 18:36groups nested in security groups because that's how we did it in
- 18:39the old days, right? I can't believe anybody would
- 18:41ever do that. That doesn't happen.
- 18:44You're at full of battle scars here.
- 18:47So how do you track? So attribute based access
- 18:49control is obviously very dependent on attributes, data,
- 18:55data quality, data timeliness, all that stuff.
- 18:58How do you manage getting that data into a spot where you are
- 19:02comfortable to say, OK, yeah, attribute, we've got it and we
- 19:06can automate or make policy decisions off it, whatever that
- 19:09may be. But talk about the data part of
- 19:11the attribute side and how you manage that.
- 19:14Honestly, it's it is a struggle. So we all know the the pain of
- 19:20having clear and concise data, right?
- 19:23So first of all, it's the wonderful discussion with the HR
- 19:29on what attributes we use for, for what, right.
- 19:32Then it is in our situation where we have a third of our
- 19:38workforce that is 18 or younger. We also have some, some privacy
- 19:44issues. So we don't want to pull in too
- 19:45much information, just enough. And based on that subset of data
- 19:50we have, we, we do our very best to, to say, OK, how much of this
- 19:57can we actually control on pure ABAC?
- 19:59How much of this needs to be reliant on RBAC?
- 20:04It's that happy mix of these two that we, we live in.
- 20:07So we, we can't sit here and say, Oh yeah, we're purely a
- 20:11back. Because honestly, I don't think
- 20:13it's ever going to happen. But if you have, let's say, 9
- 20:19predefined roles in your organization, well, that is a
- 20:22perfect fit for, for our back. And then you can always tighten
- 20:28security and and find a sweet spot with a back.
- 20:31Yeah. You know, I've kind of an out of
- 20:34band question for that, but I was thinking, so really it's the
- 20:39you have the delegate administration, so the customers
- 20:42say, well, I just hired this new person.
- 20:45That's got to also be you've got to have high volume in terms of
- 20:49turnover. I would imagine that's a big
- 20:52part of what you deal with. But so let me get to my question
- 20:57first. So I was wondering because most
- 21:00of your footprint is in Europe, so many different languages, do
- 21:06you do all the front end with English only?
- 21:10Because I would think as you get out to retail in maybe some of
- 21:14the more rural areas, people don't speak English maybe.
- 21:20So I'm in that lucky position where we we're in a company
- 21:25where we said our company language is English.
- 21:29So that makes my life a little easier.
- 21:31OK. But fortunately we are heavily
- 21:35represented here in in Germany and and and Poland and they're
- 21:38fairly good at at English. So, so it's not a huge issue,
- 21:43but we do run into it and then we rely on on people in the
- 21:47store just to get back on the other party you.
- 21:50Mentioned the high turnover. Yeah.
- 21:53So we do have a high turnover just before summer break.
- 21:57We on board something like 2 1/2 thousand employees and our mid
- 22:03of August they're heading out the door again.
- 22:08So, so yeah, we, we actually have vendors compare us to
- 22:13something like universities in the, in our approach to, to on
- 22:17board and off board people. That's got to be a busy time.
- 22:22No one can take vacation then, right?
- 22:25Well, the in Europe that would be tough to say.
- 22:27No one take vacation in August, right?
- 22:29Oh yeah, yeah, that's not going to happen.
- 22:30That's not the vacation's happening.
- 22:32That's for sure. Right.
- 22:33Yeah. No.
- 22:33But I mean, I think a rule of thumb is we we do something like
- 22:39turnover between 200 and 500 employees a month.
- 22:43So it's a big river balding door, yeah.
- 22:47How do you manage those terminations?
- 22:48Do you keep them around for a certain amount of time?
- 22:52I guess you know, there's probably errors that are made
- 22:54sometimes, like, oh, didn't mean to terminate this person or
- 22:56there's a change in mind and they come back.
- 22:58Do you totally deconstruct the ID?
- 23:00Do you put it into some sort of dormant status for a little bit?
- 23:04How does the management of the ID behind the scenes work?
- 23:07Well, that's the the great thing about the GDPR.
- 23:10So we just lean up against the framework saying, OK, generally
- 23:14we keep you around for 30 days. So let's say you're terminated
- 23:19on your current contract because you're starting in a new store
- 23:22or something. So we off bought you on the last
- 23:25day of the month and, and the night before you start again,
- 23:29we, we basically strip you down and, and build you up again with
- 23:32your new role. And I don't see.
- 23:35And then we have a rule saying we, we don't keep user data
- 23:39around for, for more than the, the absolute amount of time we
- 23:43needed. So 30 days, give or take.
- 23:47OK. Sounds like one of those
- 23:48situations where the compliance is also in line with doing
- 23:52things more securely. I think sometimes folks think
- 23:55it's one or the other. Yeah.
- 23:57No, it's you. You got to find the sweet spot
- 24:00between the compliance and and usability, right?
- 24:04Because I mean, there's no sense in off boarding, let's say 500
- 24:11on the last day of the month just to to rebuild them the day
- 24:16after. Yeah, totally.
- 24:18Yeah, I mean e-mail addresses and stuff like that, you would
- 24:21definitely hit that magic dorm and state on the e-mail address
- 24:25saying, oh, it's already been assigned.
- 24:27You can't have your own e-mail address, e-mail address back and
- 24:29stuff like that. How do you handle duplicates?
- 24:31A number? A middle initial?
- 24:33Different spelling of the name? Oh, I'm picking a, I'm picking a
- 24:36wound here it sounds like, right?
- 24:37Yeah, tough. Questions here.
- 24:39Yeah. So, so no, luckily what we, we
- 24:43do is we say depending on which position you're hired in, then
- 24:49you are given an e-mail address or not.
- 24:52So if you're just stuck in shelves, you might not need an
- 24:55e-mail address. So that helps us a long way.
- 24:59But yes, we're stuck in the same situation as everybody else with
- 25:04your name, some random number or something, right?
- 25:08OK. Yeah.
- 25:08I want to talk a little bit about IGA because you're one of
- 25:11the few people that I snooped on that has done IGA twice.
- 25:16So you had an IGA product and we're like, this isn't about
- 25:19product, this is more about the shift.
- 25:20So at some point there was a decision made to say, OK, this
- 25:23IGA isn't meeting our needs and we need to move to this other
- 25:27IGA, whatever that might be. I think a lot of people are
- 25:29probably in this state where they're like, OK, well, when you
- 25:32essentially pull the plug and say, OK, it's not it's time to
- 25:35RIP that Band-Aid off or do whatever.
- 25:36Talk to me a little bit about the that transition.
- 25:39How did you make the decision? What was the decision like?
- 25:42You know, as an organization said, OK, it's time to move from
- 25:45one platform to another. And for people who are out there
- 25:48listening, you know, what are some tips that they should be
- 25:50thinking about if they're considering, you know, that
- 25:53journey? Yeah, well, you guys are
- 25:55consultants. So you, you've seen all the, the
- 26:00fun stuff that people use to, to an IGA system, right?
- 26:03So what ours was what I would consider legacy.
- 26:07It was around 10 plus years old, right?
- 26:10They had basically mangled the system to do anything from Weld
- 26:15underwater to brew your coffee to do your I am.
- 26:18So it's very custom then? Oh yeah.
- 26:19Which means it's going to be hard to find something that's
- 26:22apples to apples or a straight comparison.
- 26:24And I do have a consultancy background and I love the whole
- 26:29concept of keeping it lean and keeping it close to whatever
- 26:33commercially off the shelf product you have, right.
- 26:36And I, I am a big advocate for keeping stuff agnostic.
- 26:43So if you want to go ahead and change the, the engine of your,
- 26:47your IM in in three years time, then you should be able to swap
- 26:54that engine fairly easily. And that was kind of one of the
- 26:59drivers for for this because we were looking at a legacy
- 27:02product. We are looking at an
- 27:05organization that was moving into, I would say cloud first
- 27:10strategy. So we suddenly were in a
- 27:13situation where we needed to either create custom connectors
- 27:18or switch a product and say, OK, should we actually get ahead of
- 27:23this and say if the organization is adopting a cloud first
- 27:27strategy, let's jump on that wave and see what we can
- 27:30actually do and what we can actually achieve and manage
- 27:34users in a smarter way. So if I should give a tip, then
- 27:42it's all about knowing what you have and it's about looking at
- 27:50where you want to go. And then MVPS, minimal viable
- 27:55products all the way. I mean if you do it right you
- 27:59can do a transition in like 6 weeks.
- 28:02That's pretty quick. Oh yeah.
- 28:04But but if you know what you have and where you want to go,
- 28:09it is a fairly simple exercise and saying OK, so how do I get
- 28:13there? How ruthless do you need to be
- 28:15when you're making that transition to plan to say we are
- 28:18not going to carry this over to the new system?
- 28:20Oh, good question. I was Mr. Unpopular.
- 28:25Let's just put a little bit like that.
- 28:27So. So yeah, I got very good at
- 28:30saying no. So what?
- 28:33Gave you the confidence to say no, though, because I think
- 28:36there's this natural desire to say yes.
- 28:38Let's figure out how we can do that, yes.
- 28:40How do you say no in a way that hopefully keeps keeps people
- 28:45relatively happy? What's the diplomatic response
- 28:47there to say? No.
- 28:47So, so the diplomatic response is you listen to their their
- 28:51issues, you figure out with them whether or not it is something
- 28:56that the organization needs and then you road map it.
- 29:01So I'm not sitting here telling everybody to to give a hug.
- 29:08No, because that's not going to fly.
- 29:10I would be out of the job same day.
- 29:13You give them a soft no, saying it's not going to happen right
- 29:16now. But in phase 234 it might be of
- 29:21interest re exploring this, this idea, right.
- 29:25So phase rollouts King. I think a big emphasis here DIC
- 29:30has been on the identity fabric, right?
- 29:33And I, I feel like it's more of an emphasis maybe in Europe than
- 29:37the US where maybe the emphasis is more product focused.
- 29:43Do you feel like that's true? And then what's your take on the
- 29:47identity fabric? Is that an important concept for
- 29:50you? Oh yes, it's definitely an
- 29:52important concept for me. I'm a firm believer of that if
- 29:58we are smart about it and we go the identity identity first
- 30:01route and we we focus on how we manage identities and what kind
- 30:09of shared signals we can get, we will be in a much better place
- 30:13than than where we are today. Honestly, I, I don't necessarily
- 30:22care about which product does what.
- 30:25A vendor as a vendor, there's going to be new ones tomorrow.
- 30:29They are getting smarter. And at the rate that we are
- 30:32applying agnostic AI to, to everything these days, who knows
- 30:38what's just around the corner, right?
- 30:40Yeah. Every product is like now with
- 30:44100% more AI and before it was 100% more zero trust and before
- 30:47that was more, you know, whatever the the security did
- 30:51you return was. So, yeah, so whatever opened us
- 30:54opened up the company wallet, right?
- 30:56And today it's AI. So yeah.
- 30:59It's kind of. Yeah, to your .0 trust then.
- 31:01Before that I was thinking REST API, REST API and.
- 31:05It was blockchain was like The thing is a revolutionized
- 31:08There's so many buzzwords. I want to ramp up the
- 31:11conversation. On a later note here, I did more
- 31:13LinkedIn spying and I noticed that you're from the Caribbean.
- 31:18The Caribbean. How does a native say it?
- 31:21Well, I say it as being from the Caribbean.
- 31:24The Caribbean, OK, what's the best thing about being from the
- 31:28Caribbean? What's the worst thing about
- 31:29being from that area? And for people who aren't
- 31:31familiar, kind of maybe explain geographically where the
- 31:34Caribbean is? So geographically, I will say
- 31:38all the islands and north of the Venezuela and up towards
- 31:43Florida, that's kind of what I, I grew together as being the
- 31:46Caribbean, right? And I would say one of the, the
- 31:52best things about it, about it is this sense of belonging, the,
- 31:59the close relationships. It's more about the the person
- 32:04than than the job, stuff like that.
- 32:07The worst part is I run on Caribbean time.
- 32:09So what we don't fix today, we fix tomorrow if we get around
- 32:13it. So yeah.
- 32:15I would think it was. I was, I was expecting you to
- 32:18say flying home for Christmas, Cost of fortune.
- 32:21Everybody wants to be there then.
- 32:24Oh yeah, yeah, but but no, it's, it's not too bad.
- 32:27So going back to the Caribbean, yes, it does cost a little,
- 32:32especially here from, from your right.
- 32:34But if you're smart about it, then it's not too bad.
- 32:38How? How often do you go back?
- 32:40I try to go back every other year, yeah.
- 32:43But, you know, COVID and all that kind of screw over those
- 32:48plans. Yeah, so I I was actually
- 32:51wondering, do you have any hidden gems?
- 32:53I'm planning a vacation to Dominican Republic.
- 32:57Bunta Canta. Bunta Cana.
- 33:01I shouldn't know how. To say that.
- 33:05So is that a good choice to start with?
- 33:08And any hidden gems. You see now here's the trap,
- 33:13right? It's, you say hidden gems, it
- 33:15gets out and that's no longer a hidden.
- 33:17Gems. Right.
- 33:18Oh yeah, with our with our millions and millions.
- 33:21Of billions. Of billions.
- 33:23Yeah, no, I'm, I'm kind of relaxed whenever I go back to to
- 33:27the Caribbean. So it is for, for me, Trinidad
- 33:30and Tobago is like the home base and I'm born there.
- 33:37So, so my, my heart will will always go to, towards that part
- 33:41of the Caribbean, right? But other than that, go,
- 33:44definitely go island hopping. There's so, so much to explore
- 33:48and, and I mean, a lot of people have been to to Jamaica and the
- 33:54Bahamas and stuff like that, but there's also other, other
- 33:58islands that has stuff that's worth seeing and, and
- 34:03experiencing. Yeah, sounds wonderful.
- 34:06All right, well, that's pretty good.
- 34:07Probably spot to leave it for this this one.
- 34:10Jerome, great to meet you in person.
- 34:12Thanks for taking time here, being with us.
- 34:15I'll have your LinkedIn profile in our show notes so people can
- 34:18reach out and connect. Maybe trade war stories, maybe
- 34:22maybe you guys, you know, it can get maybe in a more of a hidden
- 34:24gem conversation. A1 to 1.
- 34:25So, you know, blasted on the Internet.
- 34:27But thank you so much for being part of this.
- 34:29And yeah, we're going to leave for this week.
- 34:31Find us on the web at idacpodcast.com, like and
- 34:34subscribe and do all those fun things right.
- 34:36That's what gets us up to places like this.
- 34:38And yeah, appreciate it. So thanks everyone for watching
- 34:41and or listening and we'll talk with you all in the next one.
- 34:46You've been listening to Identity at the Center.
- 34:50We hope you've enjoyed the show. Make sure to like, rate and
- 34:54review, and we'll be back soon. But in the meantime, hit the
- 34:57website at identity@thecenter.com.
- 35:01See you next time on Identity at the Center.