Consumers and Standards series | Episode 4 | Consumer safety

The Standards Show · Aug 4, 2021 · 1h 5m

Part of the BSI Education Podcast - Consumers and Standards series in association with CPIN - the consumer and public interest network. bsigroup.com/consumers. Consumers have a right to safety when using products and services. The Grenfell Tower fire, the Whirlpool tumble dryer recall and exploding Samsung Galaxy Note batteries have shown that, when things go wrong, the consequences can be devastating. In this 4th episode of the series Matthew welcomes Geraldine Cosh (Geraldine Cosh Consulting), Michelle McKenna (North Lanarkshire Council Trading Standards), Neena Bhati (Which?), and Sarah…