Ep 78: Six Hours of Reception Work Done in Thirty Minutes: The AI Fix for GP Admin Overload with Melvin Chen
This episode pulls back the curtain on what’s fast becoming one of the biggest shifts in General Practice: the rise of AI automation in the clinic back office.
Dr. Sachin Patel sits down with Melvin Chen, founder of Care GP and creator of Samantha — an AI-powered document allocation assistant that’s helping clinics reclaim hours lost to admin chaos.
From the lessons of failed startups to the discipline of solving real-world clinic problems, Melvin shares how his team built one of the first safe, practical AI tools for GPs. You’ll hear how he shadowed receptionists, mapped their workflows, and…
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