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Efficiency Is a Weapon: How the Word Healthcare Loves Most Is Quietly Destroying It — with Larry Benz
Efficiency. It signals discipline. It signals control. Nobody argues against it — which is exactly why it's dangerous.
In this episode, Larry Benz joins us to dig into one of the most seductive and misapplied concepts in healthcare operations: efficiency. Larry traces it back to its origin — Frederick Taylor's 1880s steel mill time-and-motion studies — and shows exactly how a framework built for uniform, mechanical, repeatable work got borrowed by healthcare and applied to the one thing it was never designed for: the clinical encounter.
What happens when a 74-year-old woman with a new hip…
The skinny
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