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Former SpaceX technical trainer on why some leaders fail to launch, others blast off

It's not rocket science, but people management can be a difficult skill to grasp—especially for those technical employees trained to solve machines rather than personnel.

A former pilot instructor and SpaceX training head, Matt Gjertsen has plenty of experience building teams with stellar technical skills. While techs have many attributes that make them ideal managers, they may not realize that management often means stepping away from problems.

Gjertsen is promoting his upcoming book based off just that experience: In this episode, Fleet Maintenance's John Hitch asks Gjertsen how to step…

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