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Enabling everyone to have the ability to understand the hidden stories in their data - Interview with Dr Derek Wang of Stratifyd
Today’s interview is with Dr. Derek Wang, the founder and CEO of the AI-driven experience analytics platform Stratifyd. Derek joins me today to talk about empowering everyone to understand the hidden stories in their data, a vision of the future that features humans and AI working together to build better experience programs, proving or delivering a ROI for CX initiatives and some practical advice for leaders and practitioners in this space.
This interview follows on from my recent interview – Getting closer to customers means connecting with them irrespective of the logistics – Interview…
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