Tim Hortons Employee Not Charged | Calgary News

Calgary News Today | 2 Min News | The Daily News Now! · Aug 11, 2026 · 1m

A Tim Hortons employee won’t face charges after an altercation with an elderly customer that led to her death — but the story’s still sparking outrage. The incident, captured on video and shared online by Grayson’s daughter, showed the customer becoming aggressive, then physically attacking the shift lead — pulling her hair and scratching her face before collapsing. Though the confrontation triggered a fatal cardiac event, prosecutors determined the injuries didn’t cause death and that Grayson initiated the escalation. Despite public pressure, the law doesn’t support criminal charges — but…