Latest / The AI in Business Podcast
GenAI, Trust and Talent in Modern Loss-Prevention - with Joe Troy of Amazon
AI-powered video intelligence is transforming the retail environment from one of surveillance to one of support. In this episode, Joe Troy, Senior Manager of Site Risk at Amazon, shares how generative AI is helping organizations not only reduce shrink and detect fraud, but also foster transparency, trust, and operational efficiency across frontline teams. Joe explains how AI can detect patterns that traditional systems miss—like organized fraud rings and duplicate refund behaviors—while still relying on human judgment to determine context and action. He highlights the importance of building a…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.