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The frustrating, darkly funny story of Ottawa's LRT mess

The City of Ottawa paid millions of dollars for train cars that wouldn't run in the winter. The doors stuck if people tried to open them to get out. One derailment shut down the system for weeks on end. The story of what should have been the crown jewel of Ottawa's transit system is a tragic comedy.

But as an inquiry right now is demonstrating, it's also a lesson to other Canadian cities. Because there's nothing as valuable to a city as public transit done right, and nothing more demoralizing than public transit done wrong. So what sent Ottawa's train project so far (sorry) off the rails?…

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