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Latest / The Experience Perspective: An Ipsos Podcast

Season 9, Episode 9: From Measuring Engagement to Driving Impact: Rethinking Employee Listening

Join Bhavna Sawnani in conversation with James Tarbit, Ipsos’ Global Head of Employee Experience, as they explore how organisations can elevate their employee listening strategies and move beyond simply measuring engagement.

James reflects on how listening has evolved from the traditional annual engagement survey into a broader ecosystem of pulse surveys, lifecycle listening, always-on feedback, passive listening, people analytics and conversational AI. Together, they discuss why the annual census still has a role to play, but why organisations need to be more intentional about matching their…

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