Scaling Exceptional Hospitality: People, Technology and Purpose with Hjörtur Valgeirsson (Íslandshótel)
How do you scale a hotel business without losing the culture, agility and human connection that made it successful in the first place?
In this episode of Pillow Talk Sessions, Jessica Gillingham speaks with Hjörtur Valgeirsson, Chief Operating Officer of Íslandshótel, Iceland's largest hotel chain, about the challenges and opportunities of growing a hospitality business in one of the world's most distinctive operating environments.
With 19 hotels across Iceland, from large conference-ready properties in Reykjavík to smaller, seasonal hotels in remote locations, Íslandshótel has evolved from a…
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