Branches vs. Business Units: Structuring Your Organization for Multi-Site Scale (Episode 82)
When a security integration or locksmith business begins to scale geographically, leadership faces a massive, existential structural hurdle: Do you structure your new locations under autonomous branch managers, or do you organize by centralized product divisions (locksmithing, electronic security, and hollow metal doors)?
In Episode 82, Tony Hawkinson (Assured Security) takes the host seat to grill Chad Lingafelt (Loc-Doc Security) and Lars Johnston (Calgary Lock & Safe) on the precise operational friction points of managing distributed teams. The trio breaks down the mechanics of a formal…
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