Latest / Do This First Podcast
Managing Client Expectations
Got something to say to this podcast? Send a voicemail, and you might hear yourself on the next episode!
Most client problems aren't about the work — they're about the gap between what you said and what they heard. Elizabeth shares the systems and communication habits that close that gap before it becomes a complaint, a revision spiral, or a refund request.
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.