Episode 503 How Elite Healthcare Leaders Improve Retention, Culture & Patient Experience with Jennifer Snider & Leilani Scott
Better healthcare outcomes don’t start with the metric. They start with the leadership behaviors behind it.
In this episode of The Lead Up Podcast, Mike Harbour sits down with healthcare executives Jennifer Naran and Leilani Scott for a practical conversation about improving retention, patient experience, culture, and organizational performance through better leadership.
Jennifer and Leilani share what this looks like inside a large, complex healthcare organization—from developing frontline leaders and strengthening accountability to building trust and creating greater consistency across…
The skinny
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