Latest / The Quietly Disruptive Business
#67: How to find the small things that matter in your business
Knowing the small things matter is one thing. Knowing where to actually find them, and use them, in your business is another. That's what today's episode is all about.
I walk you through 5 specific places to look and use the small things to help create a business that creates a feeling and experience, not just looks great.
In this episode, you'll hear:
The five touchpoints where the small things live in your business, with examples for each one
A test you can run on your entire business this week that will show you exactly where the small things are missing
The one question that unlocks the…
The skinny
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