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How do you balance empathy and business results? | Liesel Mertes, Founder & Workplace Empathy Consultant, Handle With Care Consulting
Empathy at work is not a break from accountability.
Leaders often treat empathy and business results as competing priorities, as if caring for people means lowering standards. In reality, the support employees receive during hard moments can influence whether they stay, contribute, and trust they place in their managers. So, how can organizations build more empathetic workplaces without losing sight of performance?
In this episode of Straight to Voicemail, Rachel Elsts Downey hears from Liesel Mertes, Founder and Workplace Empathy Consultant at Handle with Care Consulting, about why empathy…
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