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The National Consumer Commission is warning spaza shop owners against adding hidden charges when customers pay by card. The Commission says consumers should not be made to pay more than the advertised price simply because they choose to swipe, tap or use another electronic payment method.
The National Consumer Commission is warning spaza shop owners against adding hidden charges when customers pay by card. The Commission says consumers should not be made to pay more than the advertised price simply because they choose to swipe, tap or use another electronic payment method. Under Section 23 of the Consumer Protection Act (CPA), suppliers are strictly bound to honour the displayed price of a product.
Guest: Phetho Ntaba - Spokesperson of the National Consumer Council
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