Latest / Becker’s Payer Issues Podcast / Paul Christopher Hiltz, President and CEO, NCH Healthcare System

Transcript

Paul Christopher Hiltz, President and CEO, NCH Healthcare System · Becker’s Payer Issues Podcast

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  Evernorth brings the power of wonder and relentless
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  innovation to create world class pharmacy, care, and
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  benefit solutions.
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  Barriers to care can lead to gaps in
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  care, which can drive up the total cost
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  of care. Our capabilities work seamlessly together to
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  create innovative pharmacy care and benefit solutions for
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  Our connected health services make the treatment, prediction,
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  and prevention of health care's most complex conditions
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  easier and more accessible as we drive organizations
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  and people forward.
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  This is Haley Reutker with the Becker's Payer
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  Podcast, and we are recording live at the
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  Becker's third annual spring payer issues roundtable.
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  I am thrilled today to be joined by
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  Paul Hilts, president and CEO of NCH Naples.
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  Paul, thank you so much for being with
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  me today. Good morning. Thank you for having
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  me. Alright. Before we kick things off, can
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  you go ahead and introduce yourself and tell
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  us a little bit about your background and
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  organization?
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  Sure. I'm the CEO of NCH in Naples,
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  and I've been there for five years. NCH
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  is a health system based in Naples, Florida.
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  It's an independent nonprofit. We're about a billion
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  dollars in net revenue, and we're one of
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  the top 50 health systems in America. Well,
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  that's amazing. Now to start our conversation off
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  today, I'd like to talk about the imperative
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  to reduce costs, improve quality, and advance health
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  equity.
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  So how do you approach aligning these priorities
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  in your organization's strategic vision?
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  Well, we we approach cost and quality by
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  working on our culture, and our culture is
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  one of a metrics driven culture where we
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  really benchmark NCH against some of the leading
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  health systems in America, and our team is
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  really focused on providing great value for the
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  patients and for the payers.
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  That's awesome. Now looking ahead, what do you
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  see as the biggest opportunity for payers to
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  lead the charge in transforming care delivery and
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  driving better outcomes for all stakeholders?
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  I'm convinced that the future will be one
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  where patients and payers are really going to
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  be driven by quality. And for us, that
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  means attracting the best and the brightest physicians
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  and other clinicians
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  that come to Naples to become a part
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  of a system where
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  patients and providers
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  alike feel happy to be in the system
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  and where doctors feel that they can do
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  their best work to take care of patients.
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  Well, I'd like to hear a little bit
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  more about your organization. So is there anything
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  else that you'd like to cover that we
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  haven't already discussed? Well, there's two important things
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  we're working on right now. One is we're
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  opening up an orthopedic hospital this week in
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  conjunction with the Hospital for Special Surgery, the
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  number one orthopedic hospital in America. And we've
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  recently broken ground on the Rooney Heart Institute
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  in Naples, which we believe will be one
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  of the top cardiac,
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  vascular, and stroke centers in The United States.
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  Well, that's amazing to hear. Thank you so
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  much for joining me today on the Becker's
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  Payer Podcast.
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  Again, we're recording live at the Becker's third
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  annual spring payer issues roundtable. Paul, thank you
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  so much for joining me. Thank you so
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  much.