Episode 32: AR Truths - If You Don’t Collect the Dollars, You Collect Excuses
Accounts receivable isn’t about bad patients or unlucky timing. It’s about systems, expectations, and leadership. In this episode, Jen and Savanah dig into the real reasons AR continues to climb in dental practices and why avoiding money conversations creates more problems than it solves.
They break down how weak handoffs, unclear financial policies, and “we’ll deal with it later” thinking quietly drain cash flow. You’ll hear practical insights on setting expectations early, aligning insurance and patient balances, and building confidence around collections without damaging patient trust…
The skinny
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