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Students, Staff, Professors, Parents: Smith College and Workday Reimagine the On-Campus "User" Experience
The Big Themes:Looking beyond the walls of IT: As the CIO and VP of IT, Samantha obviously fills a specialized role at Smith, but she says that her "team" is everyone at the college, and that achieving the IT department's goals requires input from many other departments.Continuous iteration as a North Star: Samantha shares a favorite quote of hers, which comes from the center for teaching and learning on campus but that she applies to IT: "There are many ways to teach well, and all teaching is improvable."Prioritizing user experience with Workday: Students today have high expectations for…
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