Latest / The Business of Alignment - Powered by The E1B2 Collective / Changing the Lives of your Employees w/ Horizontal & Vertical Career Planning
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- 0:00Provide employees with vertical and horizontal career
- 0:04opportunities. Common sense, right?
- 0:08Well, there's a few things. I believe that and I'm done this
- 0:15tangibly tactically with the organization.
- 0:18I was dead of people of we put together a graduation plan,
- 0:22graduation plan program and the gist of that is very much
- 0:26connected to what I just said in the very beginning which is
- 0:29provide employees, vertical and horizontal career opportunities.
- 0:32Let me unpack what I mean when you have an internal Mobility
- 0:36plan That you can track that, you can measure that you can
- 0:42communicate and that you can co-create and build alongside
- 0:46your employees. You have something really
- 0:49impactful your hands, right? There's so much data that points
- 0:54to having an internal recruitment process and having
- 0:58that in place and how it can really and notably frankly,
- 1:02increase the overall likelihood that your employees will stay at
- 1:06your company. Drive and bring more nuanced
- 1:09value innovation. Increase your employer branding
- 1:13efforts by bringing their friends or colleagues or family
- 1:16members of the company as well. And a lot of good that can
- 1:20happen with having really nuanced and tailored internal
- 1:24Mobility plans and programs inside of your organization
- 1:27today where they can go vertical.
- 1:29That can go horizontal. Now, let me talk to you about
- 1:33this graduation plan that I'm bill, because I think the
- 1:36companies that have vertical horizontal career opportunities
- 1:39and internal mapping plans, I think it needs to be contextual
- 1:42to the type of people that you have in your company.
- 1:47And what I mean by that is we are they are and their careers
- 1:51from an Academia perspective, their education levels, their
- 1:54financial desires their current Financial levels Who they where
- 2:00they, you know, who they represent, who they want to be,
- 2:02where they want to be things of that nature.
- 2:05So, with the, with the graduation plan, put together,
- 2:08hours ahead of people, for a company called new thing, new
- 2:11fit was a non profit of about 350 people and their focus was
- 2:15very simple. They were going to administer
- 2:17play in the in the state of Maryland.
- 2:19Because instead of Maryland, they were actually erased all
- 2:22recess. And so what we would do is we
- 2:25would come in and administer play and partnered with all the
- 2:28middle. Elementary schools in the state
- 2:31to administer play after school. So the kid for an after-school
- 2:36program would get that our that 90-minute quote-unquote play
- 2:40period. Recess period instead of having
- 2:43it throughout the day and we will be the partner to the
- 2:46school to provide. Now a lot of the employees that
- 2:49we had right out of the 300 plus employees, I would say 70% were
- 2:55made up of our coaches. Are our young men are young
- 2:59women that were inside of the schools actually administering
- 3:02play. Now for that exact job in the
- 3:06margins that live within the business which were very very
- 3:09razor-thin. We really couldn't pay much more
- 3:12than 1750. I think we had conversations on
- 3:15maybe moving it up to 19 bucks an hour, but there really wasn't
- 3:18that much flexibility. And we knew for a fact there was
- 3:21not going to be much more room to grow financially, but that we
- 3:25were going to completely cut out of our markets.
- 3:27Now, I am very aware that we are nonprofit.
- 3:32So every single dollar needs to be spent.
- 3:33So when I mentioned margins, I mean the leftover money.
- 3:37We wanted to put it to other areas of the business so yes, we
- 3:40were still followed in compliance and law and spending
- 3:42every single dollar at the end of the year, but we wanted to
- 3:44dump that money into different places because we knew the
- 3:47impact of dumping that money in two different places rather than
- 3:50putting it into our employees, right?
- 3:52So in theory we possibly could have took it from maintain an
- 3:56hour to 26:19 an hour to 23, but that meant, we wouldn't be able
- 4:01to reinvest in. Reinvest in the actual, the
- 4:06actual things that the coaches would use like the balls and the
- 4:09Frisbees and the, and the materials that they would use
- 4:13and, and the weights or whatever, the case is going to
- 4:16be, or we wouldn't be able to dump money back into building
- 4:20out the other side of the business, which was on the
- 4:21marketing side, the communication side, the HR side,
- 4:25the Strategic side. We couldn't dump money into
- 4:28reinvesting, in certain things with the community.
- 4:31So, Having that being said, we built a program internally.
- 4:35We were like, okay, horizontal career pathing can happen.
- 4:40So, we consistently built out a program where we would actually
- 4:43navigate and move coaches to work on.
- 4:46The HR side, coaches to work on the marketing side, coaches to
- 4:49work on the business side. We would allow them to be to
- 4:53allow them to to to Shadow, someone executive meeting
- 4:57shadows and marketing meeting Shadow.
- 5:00Some of our, some of them. Meetings with some of the, the
- 5:03biggest supporters of new fit from an investment perspective
- 5:06and a donation respecting. So we had a, we had a good
- 5:11structure from a horizontal, horizontal perspective.
- 5:14But what we realize is that once our coach has reached a certain
- 5:17age as an adult, that 18.0 that $19 an hour.
- 5:22No longer was feasible, for their lifestyle.
- 5:24They were starting to have kids, they started to want to not want
- 5:27no longer have three roommates and have their own place.
- 5:30So, What we decided to do, who decided to put any vertical plan
- 5:35in place. But again, we knew that there
- 5:38was nowhere else to go in a two-year window.
- 5:41We mapped it out, we only could see, maybe a 3% increase of
- 5:45needy of needs on the HR side 1.5 to 2 percent increase in,
- 5:49maybe what we needed in the business side, not enough
- 5:52opportunities, to try to really support everyone internally.
- 5:56So what we did, is we partnered with companies that were very
- 6:00similar to To the skill sets, the academic, and Academia,
- 6:05backgrounds of our employees. So what I'll give you a very
- 6:08tangible example. We had a coach that had a really
- 6:12big desire to get deeper into the child psychology field.
- 6:17With he loved the most is not only administering play, but
- 6:20having those five to seven moments five to six five to
- 6:23seven-minute moments, during the breaks of those play moments
- 6:28where they would actually be able to sit down with the young
- 6:30children and give them life. Lessons and perspectives and
- 6:32thoughts. And so we partnered with a
- 6:34mentoring group that was at scale.
- 6:37A mentoring group that Mentor kids all around the world.
- 6:41We both had a program. What we're that individual.
- 6:43Our staff are one of our coaches would actually four times a
- 6:47month, go and Shadow. Some of the other mentors from
- 6:50from that partnering company, understand some of the career
- 6:54mapping tracks that can be done this year.
- 6:57And what we said to that individual internally, our
- 6:59coaches that give us 18 months, And we'll give you a career.
- 7:05Give us 40 hours a week. And we'll give you back four
- 7:09days. A month will give you real
- 7:12substantial relationships. Will give you the Liberty to
- 7:16start baking in some of the things that you're learning from
- 7:19from your internship and to what you're doing now.
- 7:22So that when it's time for you to walk away, you actually have
- 7:24those skills tangibly. Not those skills.
- 7:26Theoretically give us 18 months and we'll build a partnership at
- 7:31a very deep level. We're literally transfer you out
- 7:34graduate. You went to that company.
- 7:36I will make sure You have a spot, a stint.
- 7:41I will make sure you have employment at that company.
- 7:45When this is all said and done with the desired, the desired
- 7:48financials that you're looking for the desire output that
- 7:51you're looking for, you'll know the leadership there, you'll
- 7:54know what to do because you've been already doing these four
- 7:57days, four days a month work over the last 18 months.
- 8:01And so we built out of that graduation plan to truly provide
- 8:05a vertical, an opportunity for our Louise.
- 8:08Now, why do I bring this up? There are so many companies
- 8:12today that don't even have a horizontal plan versus a
- 8:17vertical plane and they know for a fact based off of how their
- 8:20company is structured. There may not be too many
- 8:22opportunities. So instead of getting curious,
- 8:25instead of being creative instead of putting in their own
- 8:29version of the graduation plan instead of finding ways, to
- 8:32maybe create more more financials for the company where
- 8:35they can provide better opportunities.
- 8:37Opportunities. Instead of getting getting
- 8:40creative, is what I'm saying? They decided to put their hands
- 8:43up and say, well, it is what it is.
- 8:45We don't have any opportunities instead of building on
- 8:48mentorship and sponsorship programs.
- 8:50They said it is what it is. There are no longer in there,
- 8:53there's no longer any opportunities.
- 8:56Obviously Chick-fil-A is the greatest example of this.
- 9:00So my tip is very simple. If you don't want to put a
- 9:04graduation plan in place which I do recommend it for those
- 9:06companies that are having a hard time finding new opportunity
- 9:10windows for their people. The very least you can do is put
- 9:14a plan in place for every single employee.
- 9:17That says, look if we can't navigate you through this
- 9:20business, horizontally and vertically into the T.
- 9:23Here's what that looks like. And here's a mentor.
- 9:26Here's a sponsorship program. Here's a plan to be able to do
- 9:29that. That we are at least going to be
- 9:32your sports agent. If you will follow with me.
- 9:34We're going to be your Jerry Maguire once a month.
- 9:37Once a quarter, we're going to help you figure out what your
- 9:40next PATH is going to look like outside of our business.
- 9:43Now everyone's probably wondering why would you do that?
- 9:46Well, I make it very simple. Do you have any idea, The
- 9:50increased, the heightened level of productivity level of
- 9:54Engagement level of passion, level of dedication.
- 9:57You are going to have from those individuals that Help when you
- 10:01help an employee, when you help a human being increased, our
- 10:06livelihood of their family, increase their connection to
- 10:10work because they're doing something they genuinely care
- 10:13about. Do you understand that amount of
- 10:15love the amount of dedication? The amount of passion, the
- 10:18connection that that person will have to your logo to your brand,
- 10:22to your initiatives? When we put this in place a new
- 10:25fit, we saw an increase of just natural organic.
- 10:29MC reaching out of potential candidates, wanting to come to
- 10:33the company, an increase of employer branding, an increase
- 10:37of satisfaction. We were voted one of the best
- 10:41companies in the state based off of just that program alone.
- 10:46That type of work makes real impact that type of work falls
- 10:51into the d&i world, that type of work can can drive more
- 10:56productivity for your company and can drive more dollars for
- 11:00your company. For those business people that
- 11:01could give a shit about the people part.
- 11:03So, as always, this is a really unique perspective are very
- 11:09unique thought, but something that I know for a fact can
- 11:11change your organization's life. and if you really care, It'll
- 11:20change your people's life, too. Thanks so much.
- 11:22Thanks so much.