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Greg Jones: How Vendor Policy Shifts and AI Automation Are Changing MSP Growth Strategy

The episode highlights a structural shift in the MSP sector characterized by consolidation at the top and fragmentation at the low end, driven by a rise in niche MSPs entering the market and ongoing acquisitions by larger providers. This shift is outlined in discussion of industry data sourced from the Kaseya State of the MSP report, as well as Greg Jones’ observations regarding both market entry trends and the increased prevalence of hyperscale consolidation activity.

According to the Kaseya report, there has been a reduction in the proportion of clients spending $25,000 a year or more with…

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