112: How a Serial Entrepreneur Inspires Millenials and Gen Z's

Customer Service Revolution | Customer Experience & Employee Experience for Business Leaders · Mar 29, 2023 · 44m

Millennials and Gen Z often get a bad rap, but they may be the best generation to hire. As they've watched their parents and grandparents steeped in hustle culture to stay ahead, it's given them insight into what they don't want for their own careers. Their mantra seems to be, "Work smarter, not harder."

While they may not believe in hustling to get where they want to be, millennials and Gen Z value purpose and relationships. They want meaning behind the work they're doing. And they don't want their personal relationships to be collateral damage from hustling too much. They've experienced a…