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Small Talk Isn't Wasting Time. It's Where Deals Actually Get Made | Sylvia Rhode-Liebenau
"The reason why we spend time in small talk is not because we want to waste time — it's because that's where trust is being created." — Sylvia Rhode-Liebenau
What happens when a delegation of very upset Russian officials shows up in your office? If you're Sylvia Rhode-Liebenau, you don't get defensive — you get human. With over 25 years of experience coaching senior executives and leading cross-cultural teams across Russia, Ukraine, the Balkans, Northern Africa, and beyond, Sylvia brings a rare blend of embodied leadership wisdom and hard-won diplomatic experience to this week's episode.
Karl…
The skinny
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