Latest / Break The Leadership Script / Break the Script
Transcript
- 0:00SPEAKER_00: Welcome to Break the Leadership Script, the leaders ready to challenge the back of the world.
- 0:05SPEAKER_00: Each week, we give you 17 minutes to challenge people at shape of the lead.
- 0:10SPEAKER_00: Because most leadership advice sounds good if we fall apart under real question.
- 0:15SPEAKER_00: So we break people's leadership scripts.
- 0:19SPEAKER_00: Every episode we take a common leadership belief, test it against reality, and ask, does it actually hold up when people in pressure are involved?
- 0:29SPEAKER_00: Then we reframe it practical, honest, effective.
- 0:33SPEAKER_00: No fluffy, just real insight you can use.
- 0:37SPEAKER_00: With your hosts, Alex Rivas and Mark Noon, let's break the leadership script.
- 0:44SPEAKER_00: Hey, welcome to Break the Leadership Script Podcast.
- 0:47SPEAKER_00: This is our first episode.
- 0:49SPEAKER_00: I'm so excited.
- 0:50SPEAKER_00: I'm your co-host, Mark Noon, along with my partner.
- 0:52SPEAKER_01: Alex Rivas.
- 0:53SPEAKER_00: Hey, good morning.
- 0:54SPEAKER_00: Good afternoon.
- 0:55SPEAKER_00: Whatever time of day it is that you're watching.
- 0:57SPEAKER_00: Hey, we are excited about this brand new podcast.
- 1:00SPEAKER_00: Breaking the leadership script is something that I have I have talked about for many years.
- 1:06SPEAKER_00: Doing things differently than other leaders might think to do.
- 1:11SPEAKER_00: When you think about break the leadership script, as you and I have talked about it, what first comes to mind when you think about what does that mean?
- 1:17SPEAKER_00: Trying to tell the audience, what is that all about?
- 1:19SPEAKER_01: Yeah, it's really just breaking the norms, right?
- 1:21SPEAKER_01: Trying to teach leaders what it means and why it's okay to do that.
- 1:26SPEAKER_00: Yeah, and it's okay in in some respects.
- 1:29SPEAKER_00: And we're going to give some context to some of those things.
- 1:32SPEAKER_00: We're not saying, you know, go out and just willy-nilly do whatever and and and break all the rules, although, you know, Jim Collins' book, First Break All the Rules, is a is a good one.
- 1:41SPEAKER_00: It's really about how do we change our mindset?
- 1:44SPEAKER_00: How do we do things as a leader that are different than maybe we've learned how to do, or to break some of those stereotypes, break some of those mindsets, those strongholds, if you will, that uh have been in leadership for many, many years.
- 1:57SPEAKER_00: And not that they weren't good at a time.
- 2:00SPEAKER_00: Maybe some of those things have shifted and we've got to shift with it.
- 2:03SPEAKER_01: Yeah, and understanding the benefits of them.
- 2:05SPEAKER_00: Yeah.
- 2:06SPEAKER_01: What it could do for you as a leader and the business that you're currently working in.
- 2:10SPEAKER_00: Yeah, yeah.
- 2:11SPEAKER_00: So these podcasts are short and to the point.
- 2:14SPEAKER_00: 17 minutes is what we've decided on.
- 2:16SPEAKER_00: Uh, we're gonna give you good content.
- 2:18SPEAKER_00: We're gonna make you think.
- 2:19SPEAKER_00: Our our goal is to challenge your thinking, right?
- 2:22SPEAKER_00: Challenge the thinking that shapes leaders.
- 2:25SPEAKER_00: What does that look like?
- 2:25SPEAKER_00: For for me, it's kind of like this.
- 2:27SPEAKER_00: I I think about um the sun.
- 2:29SPEAKER_00: I love being out in the sun.
- 2:31SPEAKER_00: You and I are just talking.
- 2:31SPEAKER_00: You're you're much more tan.
- 2:33SPEAKER_00: You've been working out in the sun a lot, right?
- 2:35SPEAKER_00: I gotta I gotta work a little bit more on my tan to catch up.
- 2:38SPEAKER_00: Uh, but I love being in the sun, and the sun is healthy.
- 2:42SPEAKER_00: But here's what we've been taught for years.
- 2:44SPEAKER_00: We've got to put sunscreen on, we want to wear sunglasses, we've got to have hats on to cover our.
- 2:48SPEAKER_00: I'm like, forget that.
- 2:51SPEAKER_00: That has all been a lie.
- 2:53SPEAKER_00: I have broken the script in the last three or four years and not worn sunscreen, and not worn uh a hat in the sun, and not worn sunglasses because the sun is healthy.
- 3:01SPEAKER_00: And that's what I mean by breaking the script.
- 3:04SPEAKER_00: And we've come to find out that the things that are that are causing skin cancer are the things we're putting on to block from the sun, not the sun.
- 3:11SPEAKER_00: It's that kind of thinking in leadership.
- 3:13SPEAKER_00: What is it that we're doing or not doing that we should be that's totally against what maybe we've been taught?
- 3:20SPEAKER_01: Yeah, and understanding also how to do that properly.
- 3:22SPEAKER_01: Right.
- 3:23SPEAKER_01: We're not here to tell everyone you need to completely dismantle the entire establishment, right?
- 3:28SPEAKER_01: It's not the idea.
- 3:30SPEAKER_01: It's not about being rebellious or rebelling, yeah, but rebuilding and restructuring and understanding that the foundation that you had sometimes needs to be shifted and changed a bit.
- 3:41SPEAKER_00: Yeah.
- 3:42SPEAKER_00: I like that.
- 3:42SPEAKER_00: You you use the word rebellion, and and uh we're not trying to be rebellious, although I I think a little bit of rebellious is is good sometimes to sort of disrupt things, but what you said was to rebuild and was one other word that you use right there too.
- 3:58SPEAKER_00: Restructure, there we go.
- 3:59SPEAKER_00: So how what do you mean by that?
- 4:01SPEAKER_00: To not rebel, but to rebuild or restructure.
- 4:04SPEAKER_01: Yeah, you know, you I I think about, for example, um, I was just talking to someone earlier about Mexico Beach that got devastated by Hurricane Michael.
- 4:12SPEAKER_01: Yeah, right?
- 4:13SPEAKER_01: The only houses that stood up were the newer ones that were built with a new uh newer type of foundations that were able to withstand the hurricanes that came.
- 4:21SPEAKER_01: Yeah.
- 4:22SPEAKER_01: So it's not about destroying everything, but it's about restructuring and figuring out where are the weak areas in my leadership style and that I'm not that I'm not seeing, yeah, and I don't want the storm to come to shatter it.
- 4:35SPEAKER_01: Yeah.
- 4:36SPEAKER_01: Okay, let's fortify those areas, let's fortify the things that I need to fix in my in my leadership so that when I do have those storms, we're still one of those houses that are standing.
- 4:46SPEAKER_00: Yeah, that's a great example.
- 4:47SPEAKER_00: You know, Alex and I live here in the panhandle of Florida along the beaches, and you know, we have seen some devastating hurricanes over the years, and uh, and and that's a great example of the ones that stood the test of time or stood through the most difficult times were the ones that were built stronger.
- 5:04SPEAKER_00: I think of uh let's go back to the Bible, the parables of of building your house on the sand and building your house on the stone.
- 5:11SPEAKER_00: And here's the crazy thing about that parable is the the house was built on the sand, is what the parable talks about.
- 5:17SPEAKER_00: And when the when the winds and waves came, it it it fell because it was built on sand.
- 5:22SPEAKER_00: But the house that was built on the rock, on the stone, was also built on the sand on top of the rock.
- 5:29SPEAKER_00: So what they did is they built the foundation deep so they touched the rock.
- 5:33SPEAKER_00: So when the winds came, the the sands blew, but the house stood firm.
- 5:38SPEAKER_00: Exactly.
- 5:38SPEAKER_00: Right?
- 5:38SPEAKER_00: And so I I I think that's a that's a fantastic example.
- 5:41SPEAKER_01: Yeah, and it is true.
- 5:42SPEAKER_01: A lot of us, especially myself, I can go back to when I was younger in my leadership days and the things that I've learned that probably worked for that time, you know, and they helped me in my development and development of my team at that time, but now things have changed.
- 5:58SPEAKER_01: Lots of things have changed.
- 5:59SPEAKER_01: Society has changed, right?
- 6:01SPEAKER_01: Business climate has changed.
- 6:02SPEAKER_01: Yeah.
- 6:03SPEAKER_01: And if we're still using those same methods, the same scripts, you know, we're gonna get shaken up sometimes.
- 6:08SPEAKER_00: Yeah, yeah, and disruption is okay.
- 6:10SPEAKER_00: Yes, it's it's good, it's actually healthy.
- 6:13SPEAKER_00: It's it's like you and I, we both work out at the gym, right?
- 6:15SPEAKER_00: And and sometimes you you get in the routine of things, and we're gonna actually, that's one of our questions, is is what happens in our thinking as leaders is we get so routine, right?
- 6:25SPEAKER_00: Everything becomes comfortable.
- 6:26SPEAKER_00: And and if I'm at the gym and I'm comfortable, I'm really not progressing.
- 6:30SPEAKER_00: I'm just kind of wasting time.
- 6:32SPEAKER_00: And I see people at the gym, you've seen people at the gym like this.
- 6:34SPEAKER_00: They they come in, they do these these exercises, and they do in the same ones every day, and they do lightweights, and they they don't they don't increase anything, they don't increase their reps, they don't increase their weight, and they're stagnant.
- 6:44SPEAKER_00: They stay the same.
- 6:45SPEAKER_00: Now, are they healthy?
- 6:46SPEAKER_00: They're healthy.
- 6:47SPEAKER_00: They're they're they're maybe even strong, but they're not getting stronger or healthier, right?
- 6:53SPEAKER_00: I think as leaders, we've got to disrupt, we've got to break the script, so to speak, to be able to get stronger and better.
- 7:00SPEAKER_01: Yeah, you will plateau at the gym, and that is a known thing.
- 7:03SPEAKER_01: If you're constantly doing the same thing, you're constantly doing the same workouts, yeah, you will plateau.
- 7:07SPEAKER_01: Like you said, you may be healthy, but you will not grow.
- 7:10SPEAKER_01: Yeah.
- 7:10SPEAKER_01: And as leaders, our goal should be how are we growing?
- 7:14SPEAKER_01: Yeah.
- 7:15SPEAKER_01: You know, one of our conversations that we had even in the past was always there's no destination when it comes to leadership.
- 7:21SPEAKER_01: Yeah, you do not arrive there.
- 7:23SPEAKER_01: It is a constant pivot, it is a constant growth that you should be looking for for yourself.
- 7:29SPEAKER_01: And if you are a leader that thinks you have it all figured out, that's the script we're here to break.
- 7:34SPEAKER_00: It is exactly one of those scripts.
- 7:36SPEAKER_00: And we're gonna talk about that one in future episodes as well.
- 7:39SPEAKER_00: But you know, I think we we doing the same thing over and over again is what everybody knows is the definition of insanity.
- 7:44SPEAKER_00: And we do that as leaders because it's comfortable.
- 7:47SPEAKER_00: We do it because it's what we've always done, we do it because that's what we were taught to do, even.
- 7:52SPEAKER_00: And again, not necessarily wrong, just maybe not right for the time we're in.
- 7:58SPEAKER_00: We've got a lot more remote workers today than we did six years ago, right?
- 8:03SPEAKER_00: Changes in our society, changes in the world.
- 8:05SPEAKER_00: Okay, how do we lead those people?
- 8:08SPEAKER_00: That's a whole new script that came about in 2020.
- 8:11SPEAKER_00: How do we lead people who are on video screen versus in our office every day?
- 8:15SPEAKER_00: Right?
- 8:16SPEAKER_00: I mean, you you you you worked in the in the theater for many years and in managing theaters, and you know, that's a job where people kind of have to be there.
- 8:23SPEAKER_01: Yeah, definitely.
- 8:24SPEAKER_01: Many people try doing it remotely.
- 8:26SPEAKER_01: Right.
- 8:26SPEAKER_00: They try to remotely how do you remotely take care of customers in a theater?
- 8:29SPEAKER_00: You can't do that.
- 8:30SPEAKER_00: But for a lot of businesses and and the ones that we we coach, they're they've got hybrids.
- 8:35SPEAKER_00: Some are coming in the office, some are at home, some are, you know, in campers uh, you know, and uh across the country, you know, enjoying life and working at the same time.
- 8:44SPEAKER_00: Still have to lead those people.
- 8:45SPEAKER_01: Yep.
- 8:46SPEAKER_01: And it's understanding that.
- 8:47SPEAKER_01: And one of the questions that I wanted to ask you is is there a wrong way to break this grid?
- 8:53SPEAKER_00: Uh I think we go back to that word rebellion, right?
- 8:55SPEAKER_00: Is is it just to be a rebel?
- 8:58SPEAKER_00: Um there was times in my past when I was young that I sort of prided myself on being a rebel.
- 9:04SPEAKER_01: Definitely.
- 9:05SPEAKER_00: And and wrongly so, you know, I obviously I was young and and I look back now and go, yeah, that was probably wasn't a good thing, and of course, teach my kids not to be that way.
- 9:14SPEAKER_00: But it it it was being rebellious for the sake of rebellion, to just do something opposite just because everybody else is doing it.
- 9:22SPEAKER_00: Nothing wrong with that if it's the right thing to do.
- 9:25SPEAKER_00: If we're swimming upstream and everybody else is going downstream, or vice versa.
- 9:28SPEAKER_00: But I think I think that's it, is is how do we not be rebellious in our mindset and our attitude toward the people we're leading to us?
- 9:37SPEAKER_01: Definitely.
- 9:37SPEAKER_01: And I think it's also not knowing why you're doing it, like you said.
- 9:43SPEAKER_01: I think that kind of plays into it.
- 9:45SPEAKER_01: You know, just because you want to be rebellious doesn't mean you therefore should be rebellious.
- 9:50SPEAKER_01: Right?
- 9:50SPEAKER_01: What is the purpose?
- 9:51SPEAKER_01: If it's something that is going to better yourself or the business, there were many times where I remember I had to take certain uh this make certain decisions that went against the norm of my business or what other general managers were doing, you know.
- 10:07SPEAKER_01: One, for example, was there there was not a lot of hiring outside, it was a lot of hiring within.
- 10:13SPEAKER_01: And I remember I was very big on no, if we find the right candidate outside, yeah, we should be able to bring them in.
- 10:19SPEAKER_01: And oh, it takes too much time, too much training.
- 10:22SPEAKER_01: And m out of the three I can remember right now that I hired outside, all of them were getting promoted into general manager positions, and those are things not just being rebellious because of there.
- 10:33SPEAKER_01: What is the why behind it?
- 10:34SPEAKER_00: Yeah, yeah, that's a great example.
- 10:36SPEAKER_00: You know, I was thinking of of public supermarkets, very big here in Florida, uh, founded here in Florida, absolutely wonderful company, I think.
- 10:44SPEAKER_00: Um I I shop there all the time.
- 10:46SPEAKER_00: Your son works there, I know that.
- 10:48SPEAKER_00: Um, you know, here but I think about them, and I think their only means of hiring is within.
- 10:53SPEAKER_00: And I I like that to a certain extent because people are growing up in the business and they have something to look forward to because they're they're you know multi-state, so they have places people can go.
- 11:04SPEAKER_00: But at the same time, I wonder are they missing out a little bit on some exterior talent that they could bring in for you know improving the business?
- 11:13SPEAKER_00: So very similar to that.
- 11:14SPEAKER_00: Is is it rebellious to go against that?
- 11:16SPEAKER_00: And maybe so.
- 11:17SPEAKER_00: I don't know.
- 11:18SPEAKER_01: And that's where what is the reason why it really matters to why you want to rebel against the script or break the script, is because if the why is very selfish and it's just because I want to do this and that's it, you know, we have many future episodes about, you know, we need to know it all, um then that's not a good reason.
- 11:38SPEAKER_01: You're not gonna get anyone bought into that.
- 11:40SPEAKER_01: You're gonna get actually you'll you will push people away and they will not trust you um if you're trying to do it that way.
- 11:46SPEAKER_00: That's exactly trust, is a good word right there.
- 11:48SPEAKER_00: You know, we can break the leadership script because we have our people have trust in us, we have trust in our people.
- 11:55SPEAKER_00: Right?
- 11:55SPEAKER_00: I I don't I think that's another thing about about the right way and the wrong way to do it is if we're just doing it and our people are not aware or they don't trust the process that we're going through to break that leadership script.
- 12:06SPEAKER_00: I think that's an important element.
- 12:07SPEAKER_00: Um think about the best leaders that you've ever had, you've read about, you know about historically, even who stands out in your mind as somebody who broke the leadership script.
- 12:21SPEAKER_01: When uh originally got this question, it took me a while.
- 12:24SPEAKER_01: I had to think through lots of leaders.
- 12:27SPEAKER_01: I have very great leaders that I worked for and I still admire and um inspired me in many ways, but the name that I came to was Daniel in the Bible.
- 12:38SPEAKER_01: Oh with Nebuchadnezzar being completely separate, coming into Babylon, him and the other Israelites that were there, and him and those and the other three Shadrach, Meshach and Abednego, breaking the script from what the way the Babylonians were training, and because they were able to do that, they ended up outshining all the rest of the guys that were there and be become some of the top leaders in Babylon because of that.
- 13:03SPEAKER_01: Um I think that that example, you know, not only were they doing it, they were doing it in an in an area that was they were nemesis to, you know, there were dangers doing that.
- 13:14SPEAKER_01: There was a lot of risk factors on deciding to go against the script, and they still knew that what they were doing was right and they stood by that.
- 13:22SPEAKER_00: Yeah.
- 13:22SPEAKER_00: You know, I I I I too was gonna use a biblical example, but I actually thought of a person I knew many, many years ago.
- 13:28SPEAKER_00: Man, I was this is probably I was probably in my early 20s, I think, when I met this man.
- 13:33SPEAKER_00: He was running for political office in the local town that we lived in, Michigan.
- 13:37SPEAKER_00: My wife and I grew up in the upper peninsula of Michigan, and this man was gonna run for a uh like a county commissioner or city seat, I can't even remember what the position was.
- 13:45SPEAKER_00: And he asked me to be his campaign manager, which was really crazy.
- 13:48SPEAKER_00: He was in his 30s, I was a young 20 something, and he wanted me to be his campaign manager.
- 13:53SPEAKER_00: And the thing where I look at him and think he broke the leadership script was now think about this.
- 13:57SPEAKER_00: I lived in this very small town that was um predominantly Italian, like there was a whole section of the town that was Italian.
- 14:05SPEAKER_00: And Italians at that time particularly only voted Democrat and were Catholic, right?
- 14:11SPEAKER_00: And so though that was like the three things.
- 14:13SPEAKER_00: You're Italian, you're Catholic, and you're Democrat.
- 14:15SPEAKER_00: That was like, if you were anything other than that, you were breaking the script, right?
- 14:20SPEAKER_00: And he went against that.
- 14:21SPEAKER_00: He ran as a Republican.
- 14:23SPEAKER_00: He he he was not Catholic, he was Italian.
- 14:26SPEAKER_00: I will give him that.
- 14:27SPEAKER_00: He was Italian, but he sort of broke the script for sort of the familial line or the culture that he was a part of.
- 14:33SPEAKER_00: And did he win?
- 14:34SPEAKER_00: He did not win.
- 14:35SPEAKER_00: And probably because I wasn't a regular campaign manager, I don't know the reasons why.
- 14:38SPEAKER_00: But the fact is, he's somebody that I look back now and go, wow, that took some boldness to be able to.
- 14:45SPEAKER_00: I mean, literally, he would go in local bars and supper clubs that we had in that area, and all of these Italian men would be in there and all Democrats, Catholic, and they would just just um make fun of him and they would yell at him and they would just give him such a hard time, but he kept to what he believed and broke sort of that cultural script, yeah, if you will.
- 15:06SPEAKER_00: That knew led, he led.
- 15:07SPEAKER_00: It was a great example for me.
- 15:08SPEAKER_01: Yeah.
- 15:08SPEAKER_01: No, and that's awesome.
- 15:09SPEAKER_01: And even that example shows how many scripts we have in our lives that we don't even recognize.
- 15:15SPEAKER_01: Yes.
- 15:16SPEAKER_01: You know, that we're like, you're oh, I do this because it's uh me as an individual.
- 15:19SPEAKER_01: It's like, no, you're just following that cultural script.
- 15:22SPEAKER_00: Right, right.
- 15:23SPEAKER_00: You've shared with me your family and and how they grew up and how you broke the script by moving to Florida from New Jersey and and buying a house and all these things that your family just didn't do, right?
- 15:33SPEAKER_00: You think about your you you know, there there's your Hispanic culture, there's things that you've done that aren't the natural normal thing to do, right?
- 15:42SPEAKER_00: There's things that, you know, I grew up in in the upper peninsula of Michigan.
- 15:44SPEAKER_00: There were certain I was supposed to be a hunter who who who you know deer hunted every November for two weeks, and I'm like the only guy in the area who didn't hunt.
- 15:52SPEAKER_00: And you know, it's just one of those kind of things that I stepped out of the norm, the accepted way of being.
- 15:57SPEAKER_01: Yeah.
- 15:58SPEAKER_00: Um, so how do we wrap this up?
- 16:00SPEAKER_00: We got a couple minutes left.
- 16:01SPEAKER_00: What is the takeaway for the audience?
- 16:05SPEAKER_01: Where are the scripts in your life that you're not noticing, that you're following, and that you don't even realize you're always following?
- 16:11SPEAKER_01: Whether it's in your business, your home, whatever it is.
- 16:14SPEAKER_01: Being a leadership podcast, obviously we're gonna be more tied into that, but the ideas also flow into those other areas of your life.
- 16:21SPEAKER_01: Yeah.
- 16:21SPEAKER_01: So where are the areas in yourself as a leader that you're following a script that's actually hurting you?
- 16:28SPEAKER_01: We don't want you to break it in a more dismantling way and that's gonna hurt, but what are things that you can do to better that?
- 16:36SPEAKER_00: Yeah, yeah, I think that's good.
- 16:37SPEAKER_00: You know, I started the opening with health and nutrition kind of a uh breaking the script.
- 16:42SPEAKER_00: And so there's lots of different things.
- 16:44SPEAKER_00: We're specifically talking about leadership.
- 16:45SPEAKER_00: For me, I think it's starting with what are some of the cliche terms that you use?
- 16:51SPEAKER_00: Um, I I think about terms like um, I I used to hear people say this, well, I want to leverage this for the business.
- 16:56SPEAKER_00: And I thought, well, leverage, what does that even refer to?
- 16:59SPEAKER_00: But it's some word that we use to sort of fill in the blanks.
- 17:02SPEAKER_00: We're gonna talk about in a future podcast about the word, the B word I call it, the word busy, right?
- 17:07SPEAKER_00: We throw that in there like, hey, how are you doing?
- 17:09SPEAKER_00: Oh, I'm busy.
- 17:10SPEAKER_00: What does that mean?
- 17:10SPEAKER_00: I didn't I asked you how you're doing, I didn't ask what you're doing.
- 17:13SPEAKER_00: Right?
- 17:14SPEAKER_00: So that's a some of those cliche terms that we use.
- 17:17SPEAKER_00: Um, uh I, you know, I I I probably could come up with a bunch more.
- 17:21SPEAKER_00: We just don't have time to go through them all.
- 17:22SPEAKER_00: But thinking about how do I hear myself what I say and go, what's one cliche phrase that I can get rid of to help me break the leadership script?
- 17:32SPEAKER_00: I think would be the way to go.
- 17:34SPEAKER_00: All right, we have done it.
- 17:35SPEAKER_00: 17 minutes right on the nose.
- 17:37SPEAKER_00: It's been such a pleasure to have you with us.
- 17:39SPEAKER_00: Stay tuned.
- 17:40SPEAKER_00: Week after week, we're gonna be dropping new episodes about all kinds of ways to break the leadership script.
- 17:45SPEAKER_00: Take care, have a great day.
- 17:47SPEAKER_01: Have a good one.
- 17:49SPEAKER_00: That's your 17 minutes and your challenge.
- 17:52SPEAKER_00: Don't just agree, apply it.
- 17:54SPEAKER_00: Leadership doesn't change with ideas, it changes with action.
- 17:59SPEAKER_00: Take one insight and use it this week.
- 18:02SPEAKER_00: If you or your organization are operating on an outdated script, ask, is it working or is it just familiar?
- 18:10SPEAKER_00: Well, that's our work.
- 18:11SPEAKER_00: For speaking, workshop, or executive coaching, contact us at breaktheleadership script at gmail.com.
- 18:19SPEAKER_00: That's break the leadership script at gmail.com.
- 18:24SPEAKER_00: If this made you think share it with another leader, we'll be back next week with another script to break.
- 18:30SPEAKER_00: Until then, keep breaking the leadership script.