Latest / Glovisor Podcast / Ep. 50: She Built a Global Travel Business at 23—Now 400,000+ Customers Later - Roso Travel (Weronika Sipak)

Transcript

Ep. 50: She Built a Global Travel Business at 23—Now 400,000+ Customers Later - Roso Travel (Weronika Sipak) · Glovisor Podcast

• 0:00
  Speaker 1: Most travel companies sell tickets. This one built a global
• 0:04
  Speaker 1: machine for unforgettable experiences. Welcome to the Global Visor podcast,
• 0:11
  Speaker 1: where we explore business growth, communication and personal development through
• 0:14
  Speaker 1: real conversations with people that make an impact. Our guest
• 0:18
  Speaker 1: is the founder Roso Travel, a global travel company serving
• 0:22
  Speaker 1: over four hundred thousand customers across thirty countries and six continents.
• 0:28
  Speaker 1: She built the business from scratch at the age of
• 0:31
  Speaker 1: twenty three and speaks on entrepreneurship, scaling global companies, remote leadership,
• 0:37
  Speaker 1: and business growth strategy. Global Visor welcomes Veronica Chipat.
• 0:43
  Speaker 2: Thank you very much for this form invitation and I'm
• 0:47
  Speaker 2: happy to be here with you today.
• 0:49
  Speaker 1: All right, so Veronica, we're going to start off with
• 0:51
  Speaker 1: please share with us a little bit more about what
• 0:53
  Speaker 1: you do.
• 0:54
  Speaker 3: Yes, of course, so thank you very much for this introduction.
• 0:58
  Speaker 2: As a travel organized guided tours in over one hundred
• 1:03
  Speaker 2: cities all over the world. We started in Poland and
• 1:07
  Speaker 2: that was the first place when we started in Dince actually.
• 1:11
  Speaker 3: And then Poland Europe.
• 1:13
  Speaker 2: Now we have US so America and also we are
• 1:17
  Speaker 2: starting we are we are launching Asia actually just now Bali.
• 1:22
  Speaker 2: We organize guide as tours and we do it always
• 1:26
  Speaker 2: with the expert guide. So this is our mission always
• 1:30
  Speaker 2: to provide our customers the best experience. That's why we
• 1:33
  Speaker 2: are doing this with experts who have like huge experience
• 1:37
  Speaker 2: and a lot of knowledge, so we all can always.
• 1:41
  Speaker 3: Provide the best experience.
• 1:43
  Speaker 2: Our mission as a company is to organize the experience
• 1:47
  Speaker 2: which will give you the memories we will have for
• 1:50
  Speaker 2: the lifetime. So that's that's our mission. And yes, that's
• 1:55
  Speaker 2: that's what we do every single day. And we have
• 1:59
  Speaker 2: the remote team which is based in two countries in
• 2:03
  Speaker 2: Poland and India, and we hire it now fifty hive
• 2:07
  Speaker 2: people in the office.
• 2:10
  Speaker 1: Wow, that's quite a growth. But let me just ask
• 2:13
  Speaker 1: you a quick question. Here are these preset trips or
• 2:18
  Speaker 1: can I contact you directly and say I want to
• 2:21
  Speaker 1: go here and I want to do this? How does
• 2:24
  Speaker 1: that work?
• 2:25
  Speaker 2: So basically we have mostly preset strips and I will
• 2:28
  Speaker 2: tell you why does the business case actually so? First,
• 2:31
  Speaker 2: when we started, we were doing both like the preset
• 2:36
  Speaker 2: strips and also more customized strips. But when you want
• 2:39
  Speaker 2: to scape the company the cases that you know, those
• 2:44
  Speaker 2: customized tours usually take like a lot of time to prepare.
• 2:47
  Speaker 2: You have two thousand private stores across all cities when
• 2:51
  Speaker 2: we offer our tours. So basically each tour can have
• 2:56
  Speaker 2: a few options like two free for our options.
• 2:59
  Speaker 3: Depends what you choose.
• 3:00
  Speaker 2: You can do you know a few things see see
• 3:04
  Speaker 2: I few thinks more or have like dinner also among
• 3:08
  Speaker 2: the tour.
• 3:09
  Speaker 3: So basically it's like this.
• 3:10
  Speaker 2: That we rather want to give you our expertise and
• 3:15
  Speaker 2: share with you what we know. That this we have
• 3:18
  Speaker 2: those and those options, but if you want, we can
• 3:21
  Speaker 2: also make the customization. But in general we are prepared
• 3:25
  Speaker 2: this way that the customizations are really not needed because
• 3:29
  Speaker 2: we already have very good tours prepared.
• 3:32
  Speaker 1: Before got it. And now for these group tours, are
• 3:35
  Speaker 1: there a minimum number of people or a maximum.
• 3:39
  Speaker 3: So we have two types of tours.
• 3:40
  Speaker 2: First type is private tours and those private tours we
• 3:44
  Speaker 2: organize in every in every city.
• 3:46
  Speaker 3: And also we have group tours and those tools a
• 3:50
  Speaker 3: round like.
• 3:51
  Speaker 2: This that for example, every single day we have a
• 3:53
  Speaker 2: few tours in London for Westminster Abbey and you can
• 3:57
  Speaker 2: join this tour you have a few different groups on
• 4:00
  Speaker 2: the tour. Those tools are cheaper, but also you know,
• 4:03
  Speaker 2: you share the tour, you share the guide with others.
• 4:06
  Speaker 2: But those tours we do in ten cities and in
• 4:11
  Speaker 2: the rest of the cities we have private tours. Also
• 4:15
  Speaker 2: depends on the on the language. For example, in Vienna
• 4:18
  Speaker 2: we offer it tour. We offer tours in twenty nine languages,
• 4:22
  Speaker 2: but shared like group tours we have in five languages,
• 4:26
  Speaker 2: because you have some some you know, very specific languages
• 4:29
  Speaker 2: and there are not so there is no so much
• 4:31
  Speaker 2: demand for this. So from the business case, from the
• 4:35
  Speaker 2: it's like this that we don't do it for the
• 4:39
  Speaker 2: for every single day, but the customer.
• 4:41
  Speaker 3: Can buy it for the from the private tour.
• 4:45
  Speaker 2: From my personal experience, private tours are you know, incredible
• 4:49
  Speaker 2: from this point of view that you can ask everything
• 4:53
  Speaker 2: and you can adjust the tour to yourself. If you
• 4:55
  Speaker 2: are tired then you simply want to sit and have
• 4:58
  Speaker 2: a coffee, you can do it. If you to have
• 5:00
  Speaker 2: a lunch, you can do it. If you can if
• 5:02
  Speaker 2: you would like to ask more questions about for example,
• 5:05
  Speaker 2: culture than history, you can always do it. For the
• 5:08
  Speaker 2: group tours, you know, the guide has to adjust the
• 5:12
  Speaker 2: program to big group and that group can can be
• 5:16
  Speaker 2: you know, combined with the people from a lot of
• 5:19
  Speaker 2: different countries. So of course the customization is much harder,
• 5:24
  Speaker 2: so but it's also nice experience. I always recommend to
• 5:29
  Speaker 2: go for those two types and choose what you like
• 5:33
  Speaker 2: more personally.
• 5:35
  Speaker 1: So, now, what inspired you to pursue this career path?
• 5:38
  Speaker 2: During my faculty which was totally not connected to this
• 5:43
  Speaker 2: area because I was studying on it faculty, but when
• 5:47
  Speaker 2: I was a student, I joined the student organization which
• 5:52
  Speaker 2: was which is called ISAAC, and ISAAC showed me this entrepreneurship,
• 5:56
  Speaker 2: like how we can create amazing things in the world.
• 6:00
  Speaker 2: ISAAC it's like the biggest students organization, International Students Organization,
• 6:05
  Speaker 2: and you know, I met their people, which created one
• 6:08
  Speaker 2: of the best biggest companies in Poland. They were working
• 6:12
  Speaker 2: on the top level, you know, management positions in like
• 6:18
  Speaker 2: the biggest corporations in the world. So basically showed me
• 6:22
  Speaker 2: what is possible, that everything is possible and if we
• 6:27
  Speaker 2: set up ourselves like huge goals, then we can we
• 6:31
  Speaker 2: can do it.
• 6:32
  Speaker 3: So that was like the first inspiration.
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  Speaker 2: Okay, I don't really need to like simply work like
• 6:39
  Speaker 2: on the let's say standard path. I can trust something
• 6:42
  Speaker 2: which is bigger, which will like you know, make me
• 6:45
  Speaker 2: grow and I can do like amazing thing in this world.
• 6:50
  Speaker 2: So basically that was the first, you know, idea that
• 6:53
  Speaker 2: I would really would like to have my own company,
• 6:57
  Speaker 2: and I set up myself the deadline that on the
• 7:00
  Speaker 2: fourth grade of my studies, I want to create the company.
• 7:05
  Speaker 2: So I said to myself the deadline, and I encourage
• 7:09
  Speaker 2: my boyfriend back in time to join me so we
• 7:12
  Speaker 2: can start something together. And that's somehow that we started
• 7:18
  Speaker 2: to think what we can do. And so this is
• 7:20
  Speaker 2: very unusual path because normally it's like, you know, someone
• 7:24
  Speaker 2: is just uh, you know, has some passion for for
• 7:29
  Speaker 2: for some specific area or is like them expert in
• 7:32
  Speaker 2: some area and then start the business in this case,
• 7:36
  Speaker 2: in my case, it was totally different. Let's say, it's
• 7:40
  Speaker 2: kind of funny when I'm talking like right now about it,
• 7:43
  Speaker 2: you know, nine years later, four hundred thousand customers later,
• 7:48
  Speaker 2: it's kind of interesting.
• 7:49
  Speaker 3: But you know, back in time, I was not.
• 7:51
  Speaker 2: Like, let's say, saying about this like you know so officially,
• 7:56
  Speaker 2: let's say, because it was like not something which say
• 8:00
  Speaker 2: I could be proud of that I'm not an expert
• 8:02
  Speaker 2: and I am doing the company like this. I had
• 8:05
  Speaker 2: to really work on myself and of course learn a
• 8:08
  Speaker 2: lot because that was what was needed.
• 8:10
  Speaker 3: So first I had to learn a lot how to
• 8:13
  Speaker 3: do it.
• 8:14
  Speaker 2: And yeah, but I was I was always like, you know,
• 8:20
  Speaker 2: that's a huge fun of traveling.
• 8:22
  Speaker 3: So that is like very close to my heart.
• 8:25
  Speaker 2: And right now that I know that, it's very close
• 8:29
  Speaker 2: to my heart also, I you know, I like to study.
• 8:31
  Speaker 2: I like to learn, so like the guided tours are
• 8:34
  Speaker 2: you know, about exploring the city, getting to know the city.
• 8:37
  Speaker 2: So this is like very close to my heart. But
• 8:40
  Speaker 2: back in time, it was like from very different angle.
• 8:43
  Speaker 2: Let's say, so I'm saying this, that's you know, maybe
• 8:46
  Speaker 2: maybe someone hasn't any idea for the business yet, but
• 8:50
  Speaker 2: it doesn't mean that, you know, if you don't have
• 8:53
  Speaker 2: anybody business idea yet, that you would not start the business.
• 8:57
  Speaker 3: Simply you need to set up yourself.
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  Speaker 2: That's like, okay, day I'm starting, and I will choose
• 9:03
  Speaker 2: some ideas and from those ideas, I woul choose one
• 9:05
  Speaker 2: and then I will check if this idea works works out.
• 9:08
  Speaker 1: Actually, well, I like that you chose something that was
• 9:11
  Speaker 1: close to your heart, and I think that's important, right
• 9:13
  Speaker 1: because it gives you a real basis to really move
• 9:17
  Speaker 1: forward and to grow from there. What are the challenges
• 9:20
  Speaker 1: that I can see of starting a business such as
• 9:24
  Speaker 1: this is scaling to other countries, in dealing with the
• 9:29
  Speaker 1: different individuals to coordinate all of these moving parts that
• 9:33
  Speaker 1: a business like this requires. Has that been a challenge for.
• 9:37
  Speaker 3: You, Yes, that's the challenge for sure.
• 9:40
  Speaker 2: But first what we did we started to know from
• 9:43
  Speaker 2: one city in Polant to another city in Poland. So
• 9:45
  Speaker 2: that was the first let's say growth like more local,
• 9:50
  Speaker 2: but still to the other cities. So we knew how
• 9:52
  Speaker 2: to do it online, let's say this on this level,
• 9:57
  Speaker 2: how we can technically do it. There were other barriers
• 10:01
  Speaker 2: which we didn't expect actually, and those were connected with
• 10:05
  Speaker 2: the nationality.
• 10:06
  Speaker 3: So we are from Poland, we are based in Poland.
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  Speaker 1: And.
• 10:11
  Speaker 2: You know there were people which didn't have like so
• 10:13
  Speaker 2: good opinion about Poland. So there were cases like guides
• 10:18
  Speaker 2: at the very beginning were scared, for example, to work
• 10:20
  Speaker 2: with us.
• 10:21
  Speaker 3: But we could do it another.
• 10:23
  Speaker 2: Way, like this way that for example, we were like
• 10:26
  Speaker 2: doing this way that we were sending the money to
• 10:28
  Speaker 2: the guide before the tour, before the tour starts, so
• 10:31
  Speaker 2: he had the money on the account.
• 10:33
  Speaker 3: We knew, we knew that we will not cheat on him.
• 10:36
  Speaker 2: And this way we were building trusts and right now
• 10:40
  Speaker 2: we have very good opinion. They know that we always
• 10:43
  Speaker 2: pay on time or even sometimes before before times that
• 10:47
  Speaker 2: was a process. It's you know, right now we are,
• 10:49
  Speaker 2: for example in Vienna on the market five years. So
• 10:52
  Speaker 2: after that five years, we are you know, one of
• 10:55
  Speaker 2: the best, if not the best, you know company to
• 10:59
  Speaker 2: cooperate for guides, and they really appreciate work with us.
• 11:02
  Speaker 3: But at the very beginning they were scared.
• 11:05
  Speaker 2: It's like, this is the true They were scared because
• 11:08
  Speaker 2: you know, Points for sure is not known globally from
• 11:12
  Speaker 2: the travel industry or in general.
• 11:15
  Speaker 3: Now it's changed, like after that few years.
• 11:18
  Speaker 2: When I was you know, last this year in Florida,
• 11:22
  Speaker 2: I you know, I was speaking to a lot of
• 11:24
  Speaker 2: people from US and had a lot of amazing things.
• 11:27
  Speaker 2: But you know, back in time, it was like a
• 11:30
  Speaker 2: little bit different. So people were a little bit scared.
• 11:35
  Speaker 2: But you know, we get our point and now it's
• 11:38
  Speaker 2: I would say, now it's easy. But we had the
• 11:40
  Speaker 2: time and when we had to simply find our way
• 11:45
  Speaker 2: to build the trust.
• 11:47
  Speaker 1: I'm sure that's one of the biggest issues that I
• 11:51
  Speaker 1: wasn't even thinking about when I asked you this question.
• 11:53
  Speaker 1: I'm thinking just logistically right, just courdating people and all
• 11:56
  Speaker 1: of that. But trust is a huge thing and I
• 12:00
  Speaker 1: can see that.
• 12:02
  Speaker 4: But you're on the other side of that now because
• 12:03
  Speaker 4: you've proven yourself in many different countries. Now I'm sure
• 12:07
  Speaker 4: that it's the other way around, where people want to
• 12:09
  Speaker 4: work with you even before you approach that.
• 12:12
  Speaker 1: Yes, that's right, that's probably the case.
• 12:14
  Speaker 4: Now, if one of our listeners wanted to work with you,
• 12:17
  Speaker 4: what would that journey look like?
• 12:19
  Speaker 2: We have this kind of fruit that customer can book
• 12:21
  Speaker 2: the truth today for tomorrow. So like we have a
• 12:26
  Speaker 2: few thousand guides, let's say, with whom we cooperate with.
• 12:31
  Speaker 3: So it's mostly works like this that we have.
• 12:36
  Speaker 2: We are in contact, we are let's say, discussing the
• 12:41
  Speaker 2: general terms, and we start for one tour, so the
• 12:47
  Speaker 2: guides can have a look how are our tours like?
• 12:50
  Speaker 3: How do we work from organizations now side?
• 12:53
  Speaker 2: And then depends on the city because in some cities
• 12:56
  Speaker 2: we have more tours and some cities less, like in.
• 12:59
  Speaker 3: Vienna or or London we have like a lot of tours.
• 13:04
  Speaker 2: Then for example, the guide can have you know, even
• 13:09
  Speaker 2: the future, few tours per week when we can cooperate.
• 13:14
  Speaker 3: What is always important for us.
• 13:16
  Speaker 2: It's the rate from the customers. So what we always
• 13:21
  Speaker 2: track is the rate which customer gave gave to the guide.
• 13:26
  Speaker 2: But it's like officially we always say this because it's
• 13:28
  Speaker 2: very important for us as the company to provide the
• 13:30
  Speaker 2: best guy that tours and the best experience to the customer.
• 13:33
  Speaker 2: So we always track it. We always share it with
• 13:36
  Speaker 2: the guide so they can have the feedback as well
• 13:38
  Speaker 2: from the customer. And this is you know, one of
• 13:42
  Speaker 2: the most important factors for us, which we track every
• 13:46
  Speaker 2: single day so.
• 13:48
  Speaker 3: Our so to make sure that our customers are satisfied.
• 13:51
  Speaker 1: Now, one of the things that just came to mind is,
• 13:54
  Speaker 1: let's just say taking it for example, the London tour,
• 13:59
  Speaker 1: do you travel to that.
• 14:00
  Speaker 4: Location to learn about the subjects, the what would be
• 14:06
  Speaker 4: interesting to whomever is going to take your tour or
• 14:10
  Speaker 4: do you just generinely just know this from afar You
• 14:14
  Speaker 4: just know what's valuable and what needs to be highlighted
• 14:16
  Speaker 4: and you require that of your tour guides.
• 14:19
  Speaker 2: Usually like first steps in every single destination we do online.
• 14:24
  Speaker 3: So that's the first the first twin think.
• 14:27
  Speaker 2: But we have our you know, patterns because we already
• 14:33
  Speaker 2: organized like many tours, so we know what our customers like,
• 14:39
  Speaker 2: what they don't like, and usually we do like, let's say,
• 14:42
  Speaker 2: similar tools in other cities basically.
• 14:46
  Speaker 3: So we know how to make the contact.
• 14:50
  Speaker 2: But what we do that when we have the tools
• 14:53
  Speaker 2: which are our best sellers. And then from time to time,
• 14:57
  Speaker 2: I'm going, for example, to Vienna or London as a
• 15:00
  Speaker 2: silent customer, so I'm joining the tour and checking how
• 15:06
  Speaker 2: it's how it works, and you know from organizational sites,
• 15:11
  Speaker 2: I'm checking my tea if they're replying fast to the
• 15:16
  Speaker 2: to the message that I'm late. For example, I'm late,
• 15:19
  Speaker 2: I cannot find the guide, what should I do? And
• 15:22
  Speaker 2: I'm checking what is the reaction as they have as
• 15:26
  Speaker 2: they reply. What's very important what we do. We do
• 15:28
  Speaker 2: the tours always with expert guides. To become the licensed guide,
• 15:33
  Speaker 2: you need to have huge knowledge. You have to pass
• 15:36
  Speaker 2: like historical exams, et cetera. So you have to really
• 15:40
  Speaker 2: be preferred prepared for this job. It's like a few
• 15:43
  Speaker 2: few few years sometimes to pass those exams. So that's
• 15:47
  Speaker 2: why we are always working with very qualified people. Of course,
• 15:52
  Speaker 2: not all of them have the same skis if it
• 15:54
  Speaker 2: comes to the presentation. So from this point of view,
• 15:59
  Speaker 2: We have some guide guide guidelines for the for them
• 16:02
  Speaker 2: so they can, for example, they have this kind of
• 16:06
  Speaker 2: check least what should they how they should start the tour,
• 16:10
  Speaker 2: what should what should they do do during the tour
• 16:14
  Speaker 2: and after.
• 16:15
  Speaker 3: So that's what we do to, you know, make sure.
• 16:18
  Speaker 2: That we can somehow have those points which are important
• 16:23
  Speaker 2: from us and for our customers that we already know
• 16:26
  Speaker 2: from through those years.
• 16:28
  Speaker 1: Now you mentioned testing. Is this a third party organization
• 16:32
  Speaker 1: that conducts these tests.
• 16:34
  Speaker 2: No, usually we do it by our own you know,
• 16:36
  Speaker 2: simply you can put another you know, remember that we
• 16:40
  Speaker 2: are working online remotely, so we like we don't know
• 16:45
  Speaker 2: each other so much if it comes to face to face.
• 16:48
  Speaker 2: Of course, some people we already know, but we work
• 16:51
  Speaker 2: with many guides. So sometimes when you will go to
• 16:53
  Speaker 2: some tour, they will not know who I am, and
• 16:56
  Speaker 2: then we get to know afterwards, you know. So yeah,
• 16:59
  Speaker 2: but we onto the first participles.
• 17:01
  Speaker 4: You really get to see from the customer's perspective what
• 17:04
  Speaker 4: their experience.
• 17:06
  Speaker 1: So that makes a lot of sense. I've seen a
• 17:09
  Speaker 1: lot of independent travel agents. Do you have a process
• 17:15
  Speaker 1: or a way to collaborate with these independence for them
• 17:19
  Speaker 1: to send customers in your direction.
• 17:21
  Speaker 2: Yes, So basically what we what we do personally, we
• 17:25
  Speaker 2: only organize like a few our experiences and activities. So
• 17:31
  Speaker 2: how do we cooperate with agencies? They usually work with
• 17:35
  Speaker 2: us on this way that they buy let's say our
• 17:38
  Speaker 2: tools and they at our tours today hold like let's
• 17:42
  Speaker 2: say trip schedule.
• 17:44
  Speaker 1: Now, would you be able to share with us a
• 17:46
  Speaker 1: client success story.
• 17:48
  Speaker 2: Let's say experience from the last two days. So basically,
• 17:52
  Speaker 2: in our company, you can buy the tours today for tomorrow.
• 17:58
  Speaker 2: Because we know that usually it's like this that some
• 18:03
  Speaker 2: people are in the spot and somehow they don't have
• 18:08
  Speaker 2: the idea what they want to do on the next day,
• 18:10
  Speaker 2: and we want to really provide them this possibility. So
• 18:14
  Speaker 2: we got the booking for ninety people in Warsaw in
• 18:18
  Speaker 2: rational language.
• 18:19
  Speaker 3: Like in the evening for the next day.
• 18:21
  Speaker 2: It's really not easy to do the store because we
• 18:25
  Speaker 2: have also this rule that there must be one guide
• 18:28
  Speaker 2: for forty people, because for ninety people they would not
• 18:31
  Speaker 2: hear one guide for sure, So we had to find
• 18:35
  Speaker 2: free guides in rational language for the for the next day,
• 18:39
  Speaker 2: and my team managed to do it.
• 18:42
  Speaker 3: I'm very glad for this.
• 18:43
  Speaker 1: If listeners remember only one thing from today's conversation. What
• 18:48
  Speaker 1: do you hope that message is?
• 18:50
  Speaker 3: What is very important for me personally, especially like last time.
• 18:54
  Speaker 3: It's like time flows very fast, and either from business
• 18:58
  Speaker 3: or personal case, it's important that we spend our time
• 19:03
  Speaker 3: wisely the way that we don't regret every single day.
• 19:06
  Speaker 3: So if you want to start the business, start the business,
• 19:08
  Speaker 3: if you want to start the family, do it, but
• 19:12
  Speaker 3: simply do it this way that you always take care
• 19:15
  Speaker 3: of your values. If you take for example, for me,
• 19:19
  Speaker 3: always the value is like health, family, the end business,
• 19:22
  Speaker 3: those three things, and so I always want to give
• 19:27
  Speaker 3: my time to those free areas. And I think this
• 19:30
  Speaker 3: is very important for us as the business owners to
• 19:34
  Speaker 3: don't forget about our other values, not only about the
• 19:37
  Speaker 3: business case. Because life is going very.
• 19:40
  Speaker 2: Fast, so it's good to do everything what we want
• 19:44
  Speaker 2: to do.
• 19:44
  Speaker 1: That is great advice and you're totally right. It flies
• 19:50
  Speaker 1: by and health, love and wealth, those are the major
• 19:53
  Speaker 1: things of life. Where can our audience connect with you,
• 19:58
  Speaker 1: learn more about your work and continue conversation.
• 20:01
  Speaker 2: Yeah, so with me personally, you can connect through LinkedIn
• 20:05
  Speaker 2: or or for example Instagram, and you can find me
• 20:10
  Speaker 2: on my personal lane, which is Veronica shippak or Baronica
• 20:16
  Speaker 2: in this with W and K because it is Polish
• 20:19
  Speaker 2: spelling and if it comes to my company, Rossot Travel.
• 20:23
  Speaker 2: You can also find us on TikTok, Instagram, Facebook or LinkedIn.
• 20:29
  Speaker 2: We share some some more about some destinations when we
• 20:33
  Speaker 2: do the tours, some tips, et cetera. So if you
• 20:37
  Speaker 2: would like to connect to be nice to find you there.
• 20:41
  Speaker 1: Veronica. Thank you so much for joining us and we
• 20:44
  Speaker 1: appreciate all of your time and the value that you've shared.
• 20:47
  Speaker 3: Thank you so much. It was so pleasure to be
• 20:51
  Speaker 3: to be here with you.
• 20:52
  Speaker 2: Joe. You give amazing value to the to the to
• 20:55
  Speaker 2: the world and I keep my fingers crossed for for
• 20:59
  Speaker 2: this and I am sure.
• 21:01
  Speaker 3: That it will grow more and more in the next
• 21:05
  Speaker 3: month and years.
• 21:06
  Speaker 1: Thank you. Thank you everyone for listening. If this episode
• 21:10
  Speaker 1: inspire you, share it with someone who needs it, and
• 21:12
  Speaker 1: don't forget to follow the Globebiyser podcast for more conversations
• 21:15
  Speaker 1: that make an impact. Till the next time,