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How to Gain Respect from Your Team – 10 Tried & Tested Approaches · Enhance.training

• 0:00
  SPEAKER_00: How to gain respect from your team is on the mind of every manager taking on a new team.
• 0:05
  SPEAKER_00: It doesn't matter if you are new to management or an old hand.
• 0:09
  SPEAKER_00: How you approach managing others, the actions and the decisions that you take and the behaviour you display will determine how quickly you get respected at work.
• 0:18
  SPEAKER_00: I'm sharing 10 tried and tested approaches for how to earn your team's respect quickly.
• 0:24
  SPEAKER_00: None of these approaches are underhand or psychological tricks.
• 0:28
  SPEAKER_00: You can tell your team exactly what you're doing and you will not lose any respect by telling them.
• 0:33
  SPEAKER_00: These approaches work quickly and will still be working five years later with the same team.
• 0:39
  SPEAKER_00: The 10 approaches are, firstly, help your team members do better.
• 0:44
  SPEAKER_00: Secondly, respect and admire each team member.
• 0:47
  SPEAKER_00: Third, be friendly but not friends.
• 0:50
  SPEAKER_00: Fourth, match words with aligned actions and decisions.
• 0:53
  SPEAKER_00: Fifth, listen to team ideas and solutions and act on them.
• 0:57
  SPEAKER_00: 6th, be prepared to change your mind.
• 1:00
  SPEAKER_00: 7th, extend trust and responsibility.
• 1:03
  SPEAKER_00: 8th, be humble, 9th, be consistent.
• 1:06
  SPEAKER_00: And 10th, celebrate your team members' success.
• 1:10
  SPEAKER_00: As we go through, I'll be giving you practical tips to implement each approach.
• 1:15
  SPEAKER_00: My name is Jess Coles.
• 1:17
  SPEAKER_00: I've had a 20-year management career working in amazing companies like Innocent Drinks, EY, Williams Lee, and many others.
• 1:24
  SPEAKER_00: If you're new to this podcast, Enhanced.training shares people management expertise, resources and courses so you can become a better manager quicker and help your team deliver a lot more.
• 1:36
  SPEAKER_00: Do visit us at enhance.training and use the free resources and the free webinars to quicker develop your authentic management approach, build your skills and deliver more from a motivated and happy team.
• 1:49
  SPEAKER_00: If you find this podcast useful, please share it with friends and colleagues.
• 1:54
  SPEAKER_00: Probably the most important starting point in how to gain respect from your team is your mindset or approach to the team.
• 2:01
  SPEAKER_00: Your job as a manager is to help your team members do better.
• 2:07
  SPEAKER_00: Work hard to make your team members' ability to do their job well easier and more enjoyable.
• 2:13
  SPEAKER_00: The more you demonstrate your willingness and effectiveness at helping team members do better, the more respect you will get.
• 2:20
  SPEAKER_00: I mean after all, who doesn't like and appreciate a manager making our lives at work easier?
• 2:26
  SPEAKER_00: You should be absolutely focused on helping your team members because when they do better work, more work, smarter work, the team overall performs better.
• 2:36
  SPEAKER_00: And when the team performs better, you the manager will be doing your job well and will get rewarded with promotions and more people to manage.
• 2:45
  SPEAKER_00: The most effective way to consistently increase team performance that I've found is to, for example, firstly help each person overcome the hurdles they face.
• 2:55
  SPEAKER_00: Secondly, remove problems that impact the team.
• 2:58
  SPEAKER_00: Third, help develop the team skills.
• 3:01
  SPEAKER_00: Fourth, work hard to create a positive team environment, and fifth, setting really clear and consistent directions.
• 3:08
  SPEAKER_00: I.e., do your absolute best as a manager to get the best from each team member by setting direction, creating the right team environment and supporting wherever you're needed.
• 3:17
  SPEAKER_00: There is no better way to earn respect as a leader.
• 3:22
  SPEAKER_00: The second approach in how to win your team's respect is to respect and admire each team member.
• 3:28
  SPEAKER_00: We all tend to like and respect those that like and respect us.
• 3:33
  SPEAKER_00: This response is part of group social rules hardwired into us over generations.
• 3:39
  SPEAKER_00: I think managers need to get on with as many people as possible, and certainly team members.
• 3:44
  SPEAKER_00: Find something that each of your team members does well, professionally or personally.
• 3:49
  SPEAKER_00: It must be something you admire, something they are good at.
• 3:53
  SPEAKER_00: Each person has something, even those that you don't like and are not great at their jobs.
• 3:58
  SPEAKER_00: Look hard until you can find at least one thing, preferably more.
• 4:03
  SPEAKER_00: Then with total sincerity, you can show your respect and admiration towards each team member for what it is that you like about them or what they do well.
• 4:12
  SPEAKER_00: This is a great step in how to win your team's respect.
• 4:16
  SPEAKER_00: Tell them you respect their skills or their approach or their behaviour or their choices in this particular area.
• 4:24
  SPEAKER_00: Show your respect in an authentic way for you.
• 4:27
  SPEAKER_00: How to gain the respect of the team should start with you building your respect for them.
• 4:33
  SPEAKER_00: The third approach in gaining respect from your team is to be friendly but not friends.
• 4:40
  SPEAKER_00: To be respected by your team, I think you need to be confident in your own self-worth as a manager.
• 4:45
  SPEAKER_00: If you need to rely on your team to give you a confidence boost, then you are going to be taken advantage of by team members or struggle to make the right decisions for the good of the team.
• 4:56
  SPEAKER_00: So be friendly to each team member.
• 4:59
  SPEAKER_00: Take a genuine interest in their lives, their passions and their interests.
• 5:03
  SPEAKER_00: Be personable, demonstrate your empathy.
• 5:07
  SPEAKER_00: Maintain a positive professional and personal relationship to a point.
• 5:12
  SPEAKER_00: Keep some separation from team members so that you can make the right tough decisions when needed.
• 5:18
  SPEAKER_00: Go to social events with a team but don't become friends with team members.
• 5:22
  SPEAKER_00: Your professionalism as a manager and your judgment will be questioned if you do.
• 5:27
  SPEAKER_00: And plus you become in danger of treating some team members differently from others.
• 5:32
  SPEAKER_00: I don't think you can afford to do this if you want to do a good job as a manager of others.
• 5:37
  SPEAKER_00: To gain respect at work as a manager, be friendly but don't be friends.
• 5:43
  SPEAKER_00: The fourth approach in how to gain respect from your team is match words with aligned actions and decisions.
• 5:50
  SPEAKER_00: One of the biggest killers of trust and respect from your team is if you ask them to follow rules that you're not prepared to follow yourself.
• 5:59
  SPEAKER_00: Do as I say is not enough.
• 6:01
  SPEAKER_00: You must do as you expect your team members to do.
• 6:04
  SPEAKER_00: Lead by example and behave at work in the way that you expect your team members to behave as well.
• 6:10
  SPEAKER_00: You must also match your actions and decisions with what you say and what you ask for.
• 6:16
  SPEAKER_00: If you're asking the team member to work hard, then you should be working just as hard or harder to help them deliver as a team.
• 6:24
  SPEAKER_00: Another example, if you ask team members for ideas, then you should listen and implement the good ideas provided.
• 6:32
  SPEAKER_00: Match your decisions and actions with what you're asking from your team to make your team respect you.
• 6:39
  SPEAKER_00: The fifth approach in how to gain respect from your team is to listen to team ideas and solutions and then act on them.
• 6:47
  SPEAKER_00: There is no bigger vote of confidence in ideas or solutions provided by the team than to implement those ideas or solutions.
• 6:54
  SPEAKER_00: The team members are at the coalface as such.
• 6:57
  SPEAKER_00: They're wrestling directly with the problems faced by the team.
• 7:01
  SPEAKER_00: Team members should have more expertise in their area or at least more first-hand knowledge of a given situation than you.
• 7:08
  SPEAKER_00: This puts them in a great position to produce great solutions or input ideas into creating great solutions.
• 7:15
  SPEAKER_00: I've never felt it important that the manager comes up with the ideas.
• 7:20
  SPEAKER_00: What I thought was very important for the manager was to recognise the best ideas and solutions and make sure they were implemented.
• 7:28
  SPEAKER_00: For these reasons, ask your team for their input and implement their ideas when you see their value.
• 7:34
  SPEAKER_00: What better way for you to show your respect of what team members can offer the team?
• 7:39
  SPEAKER_00: And in doing so, you'll get a lot of respect back from team members and the team as a whole.
• 7:44
  SPEAKER_00: The sixth approach in how to earn your team's respect is to be prepared to change your mind.
• 7:50
  SPEAKER_00: There is no way a single person can be right all the time.
• 7:54
  SPEAKER_00: A manager of a team is certainly not going to be right all the time.
• 7:57
  SPEAKER_00: A really practical and effective way of going right more often than being wrong is to listen carefully to ideas, solutions and challenges your team members provide you.
• 8:08
  SPEAKER_00: Compare them to your options and keep aiming to choose the best one regardless of who it comes from.
• 8:14
  SPEAKER_00: I can't tell you the number of times that I've approached a situation with a preferred option to resolve it, only to change my mind after listening to a team member or being given a better solution.
• 8:25
  SPEAKER_00: Every time you see the team members smile a bit brighter, have a slightly bigger spring in their step, you know, generally appreciate that you prove through your actions that they have something of value to offer.
• 8:38
  SPEAKER_00: Showing that you're prepared to change your mind is a great way of gaining respect from your team.
• 8:42
  SPEAKER_00: Taking this step will also give you better solutions to problems, give you more time and less personal stress.
• 8:49
  SPEAKER_00: All these lead to a nicer time as a manager and a better team performance.
• 8:55
  SPEAKER_00: Can you afford not to listen to your team members?
• 8:58
  SPEAKER_00: The seventh approach in how to get your team's respect is to extend trust and responsibility to each team member.
• 9:05
  SPEAKER_00: Do flex the level of trust and responsibility you give to each team member depending on their skills and behaviour.
• 9:12
  SPEAKER_00: For inexperienced team members or new joiners, this level would probably start fairly low.
• 9:17
  SPEAKER_00: If you don't trust your team members and give them responsibility, how will they trust you and allow you to have responsibility over them?
• 9:25
  SPEAKER_00: For experienced team members and high performers, provide them more responsibility so they can continue developing their skills and decision making.
• 9:33
  SPEAKER_00: Use reporting, visibility and regular contact to exert a level of control while providing responsibility, instead of micromanagement or only asking team members to do tasks.
• 9:45
  SPEAKER_00: If your team members are not trustworthy and don't show responsibility towards their roles and other team members, why do you have them in your team?
• 9:53
  SPEAKER_00: If they are in your team, trust your team members and give them responsibility and you will get respect at work in return.
• 10:01
  SPEAKER_00: The eighth approach in how to get your team members respect is be humble.
• 10:06
  SPEAKER_00: No one likes a manager that goes on power trips, that has an inflated sense of their own importance, that looks down at others or any other negative behaviour that leaves team members unhappy.
• 10:18
  SPEAKER_00: A team member or leader is a privileged position.
• 10:21
  SPEAKER_00: You're responsible for the culture, work and output of the team.
• 10:25
  SPEAKER_00: You have a different role from the team members.
• 10:28
  SPEAKER_00: Both manager and worker roles are important.
• 10:32
  SPEAKER_00: Great ways to be humble are to admit your mistakes, to show your emotions, and to recognise your frailties.
• 10:38
  SPEAKER_00: Work on ensuring your mindset and way of thinking shows the respect you have for your team members.
• 10:44
  SPEAKER_00: Part of motivating others is knowing and reminding them of their value.
• 10:49
  SPEAKER_00: Be humble to a point and your team will respect you a lot more.
• 10:53
  SPEAKER_00: The ninth approach in how to earn your team's respect is be consistent.
• 10:59
  SPEAKER_00: If you, as a manager, can be consistent with your behaviours, your decisions and your actions, you will give the team a loss of confidence.
• 11:08
  SPEAKER_00: The more consistent you are, the clearer the boundaries you set for the team.
• 11:12
  SPEAKER_00: Apply the same rules to each team member and yourself.
• 11:16
  SPEAKER_00: If you don't live your own rules, then your team members won't either.
• 11:21
  SPEAKER_00: If you struggle to keep your behaviours, decisions and actions consistent, then focus first on keeping each as consistent as possible towards each team member.
• 11:30
  SPEAKER_00: You can't afford to have favourites as a manager if you want to keep everyone's respect and keep the team happy and motivated.
• 11:37
  SPEAKER_00: Every time you need to take a decision or undertake an action, ask yourself, firstly, is this consistent with my previous actions or decisions?
• 11:46
  SPEAKER_00: Secondly, if not, am I setting a precedent that I'm happy with?
• 11:51
  SPEAKER_00: Third, how will this affect the team, the team's culture, and the team's performance?
• 11:56
  SPEAKER_00: The more consistent you are, the less problems you create for yourself as a manager.
• 12:01
  SPEAKER_00: And it does take work, effort, and discipline to be consistent.
• 12:05
  SPEAKER_00: I personally think this is a lot less work than dealing with the problems caused by not being consistent.
• 12:12
  SPEAKER_00: The tenth approach in how to gain respect from your team is celebrate your team members' success.
• 12:19
  SPEAKER_00: Always give credit where credit is due.
• 12:22
  SPEAKER_00: If Dave contributed a great bit of work or implemented a solution really well, then praise Dave in front of him and the team.
• 12:30
  SPEAKER_00: This encourages Dave and the rest of the team to work to earn praise.
• 12:34
  SPEAKER_00: Complement great results, actions, choices and behaviours.
• 12:38
  SPEAKER_00: Team members need to be praised three times more than criticized to remain happy.
• 12:44
  SPEAKER_00: And in top performing teams, praise is given 5.2 times more than criticism.
• 12:49
  SPEAKER_00: Both are high bars for managers.
• 12:51
  SPEAKER_00: Team members respect managers that celebrate their successes and give credit where it is due to team members.
• 12:58
  SPEAKER_00: So in summary, use each of the 10 approaches we've gone through in gaining respect from your team.
• 13:04
  SPEAKER_00: The more effort you put in and the more consistent you use each approach, the quicker you will make your team respect you.
• 13:11
  SPEAKER_00: The 10 approaches for how to regain respect from your team are firstly help your team members do better.
• 13:18
  SPEAKER_00: Secondly, respect and admire each team member.
• 13:21
  SPEAKER_00: Third, be friendly but not friends.
• 13:24
  SPEAKER_00: Fourth, match words with aligned actions and decisions.
• 13:27
  SPEAKER_00: Fifth, listen to team ideas and solutions and act on them.
• 13:32
  SPEAKER_00: 6th, be prepared to change your mind.
• 13:34
  SPEAKER_00: Seventh, extend trust and responsibility.
• 13:37
  SPEAKER_00: Eighth, be humble, ninth, be consistent, and tenth, celebrate your team members' success.
• 13:43
  SPEAKER_00: And if you have any questions, please drop me an email at support at enhance.training and I'll get back to you.
• 13:50
  SPEAKER_00: Thanks for listening, and I look forward to speaking to you again soon.