Latest / #WisdomOfWomen Show / Empowering Women in Leadership: Insights from Lori Adams-Brown

Transcript

Empowering Women in Leadership: Insights from Lori Adams-Brown · #WisdomOfWomen Show

• 0:00
  Welcome
• 0:00
  to
• 0:00
  the
• 0:01
  Wisdom
• 0:01
  of
• 0:01
  Women
• 0:02
  Show.
• 0:02
  We
• 0:03
  are
• 0:03
  dedicated
• 0:03
  to
• 0:04
  amplifying
• 0:04
  the
• 0:04
  voice
• 0:05
  and
• 0:06
  wisdom
• 0:06
  of
• 0:06
  women
• 0:07
  in
• 0:08
  business.
• 0:08
  A
• 0:09
  new
• 0:09
  model
• 0:10
  of
• 0:10
  leadership
• 0:10
  is
• 0:11
  emerging
• 0:11
  and
• 0:11
  we
• 0:12
  are
• 0:12
  here
• 0:13
  to
• 0:13
  amplify
• 0:14
  the
• 0:14
  voices
• 0:15
  of
• 0:15
  women
• 0:16
  leading
• 0:17
  the
• 0:17
  way.
• 0:18
  I
• 0:18
  am
• 0:18
  your
• 0:19
  host,
• 0:19
  Coco
• 0:20
  Selman,
• 0:20
  five
• 0:20
  time
• 0:21
  founder,
• 0:21
  impact
• 0:22
  investor
• 0:22
  and
• 0:23
  creator
• 0:23
  of
• 0:24
  the
• 0:24
  Force
• 0:24
  for
• 0:24
  Good
• 0:25
  system.
• 0:26
  Thank
• 0:26
  you
• 0:26
  for
• 0:27
  joining
• 0:27
  us
• 0:27
  today
• 0:28
  as
• 0:28
  we
• 0:28
  illuminate
• 0:29
  the
• 0:29
  path
• 0:30
  to
• 0:30
  unlocking
• 0:30
  opportunities
• 0:32
  and
• 0:32
  prosperity
• 0:33
  for
• 0:33
  women
• 0:34
  led
• 0:34
  enterprises
• 0:35
  by
• 0:35
  amplifying
• 0:36
  the
• 0:36
  voice
• 0:36
  and
• 0:37
  wisdom
• 0:38
  of
• 0:38
  women
• 0:39
  today.
• 0:40
  I
• 0:41
  am
• 0:41
  so
• 0:41
  honored
• 0:42
  to
• 0:42
  be
• 0:42
  with
• 0:43
  a
• 0:43
  powerhouse
• 0:44
  advocate
• 0:45
  and
• 0:46
  executive
• 0:47
  leader
• 0:48
  in
• 0:48
  the
• 0:49
  technology
• 0:49
  and
• 0:50
  global
• 0:50
  space.
• 0:51
  Today
• 0:52
  you
• 0:53
  get
• 0:53
  to
• 0:53
  meet
• 0:53
  Laurie
• 0:54
  Adams
• 0:55
  Brown,
• 0:56
  a
• 0:56
  global
• 0:57
  talent
• 0:57
  development
• 0:58
  expert
• 0:59
  dedicated
• 1:00
  to
• 1:00
  fostering
• 1:01
  inclusive,
• 1:02
  high
• 1:03
  performing
• 1:03
  teams
• 1:04
  worldwide.
• 1:05
  As
• 1:06
  the
• 1:06
  director
• 1:06
  of
• 1:06
  Global
• 1:07
  Talent
• 1:08
  in
• 1:08
  Silicon
• 1:08
  Valley,
• 1:09
  Lori's
• 1:10
  passion
• 1:10
  lies
• 1:11
  in
• 1:11
  crafting
• 1:12
  leadership
• 1:13
  strategies
• 1:14
  that
• 1:14
  boost
• 1:14
  employee
• 1:15
  engagement
• 1:16
  and
• 1:16
  drive
• 1:16
  business
• 1:17
  success.
• 1:18
  From
• 1:18
  Silicon
• 1:19
  Valley
• 1:20
  to
• 1:20
  Singapore,
• 1:21
  she
• 1:21
  advises
• 1:22
  CEOs
• 1:23
  on
• 1:24
  talent
• 1:24
  development,
• 1:25
  retention
• 1:25
  and
• 1:26
  strategic
• 1:27
  planning
• 1:27
  with
• 1:27
  her
• 1:27
  innovative
• 1:28
  key
• 1:29
  leadership
• 1:29
  strategy,
• 1:30
  significantly
• 1:31
  enhancing
• 1:32
  engagement
• 1:33
  across
• 1:33
  APAC
• 1:34
  Europe
• 1:34
  and
• 1:34
  the
• 1:35
  Americas.
• 1:36
  Lori
• 1:37
  is
• 1:37
  fluent
• 1:38
  in
• 1:38
  six
• 1:38
  languages.
• 1:39
  Oh
• 1:39
  my
• 1:40
  goodness.
• 1:40
  And
• 1:41
  raised
• 1:41
  in
• 1:42
  Costa
• 1:42
  Rica
• 1:43
  and
• 1:43
  Venezuela.
• 1:44
  Lori
• 1:44
  excels
• 1:45
  in
• 1:45
  adapting
• 1:46
  initiatives
• 1:46
  to
• 1:47
  diverse
• 1:47
  cultural
• 1:48
  contexts.
• 1:49
  She
• 1:50
  also
• 1:50
  hosts
• 1:51
  a
• 1:51
  podcast
• 1:52
  called
• 1:52
  A
• 1:53
  World
• 1:53
  of
• 1:54
  Difference
• 1:54
  where
• 1:55
  she
• 1:55
  explores
• 1:56
  global
• 1:57
  workforce
• 1:57
  trends
• 1:58
  and
• 1:58
  serves
• 1:59
  on
• 1:59
  the
• 1:59
  Silicon
• 2:00
  Valley
• 2:00
  Executive
• 2:01
  Board
• 2:01
  of
• 2:01
  How
• 2:01
  Women
• 2:02
  Lead.
• 2:02
  So
• 2:02
  we
• 2:02
  get
• 2:03
  to
• 2:03
  do
• 2:03
  that
• 2:03
  together.
• 2:04
  And
• 2:04
  she
• 2:05
  champions
• 2:05
  women's
• 2:06
  representation
• 2:07
  on
• 2:07
  boards
• 2:07
  of
• 2:08
  all
• 2:08
  kinds.
• 2:08
  So
• 2:09
  welcome
• 2:10
  Laurie.
• 2:10
  So
• 2:10
  happy
• 2:11
  to
• 2:11
  have
• 2:11
  you.
• 2:12
  Thanks,
• 2:13
  Coco.
• 2:13
  It's
• 2:13
  an
• 2:13
  honor
• 2:14
  to
• 2:14
  be
• 2:14
  here
• 2:14
  with
• 2:14
  you
• 2:14
  today.
• 2:16
  Tell
• 2:16
  us,
• 2:16
  what
• 2:17
  is
• 2:17
  a
• 2:17
  book
• 2:18
  written
• 2:18
  by
• 2:18
  a
• 2:18
  woman
• 2:19
  that
• 2:19
  has
• 2:19
  significantly
• 2:20
  influenced
• 2:21
  your
• 2:21
  life?
• 2:23
  Well,
• 2:23
  I'm
• 2:24
  probably
• 2:24
  not
• 2:24
  alone
• 2:25
  in
• 2:25
  mentioning
• 2:26
  the
• 2:26
  legendary
• 2:27
  Brene
• 2:27
  Brown.
• 2:28
  I
• 2:28
  have
• 2:28
  her
• 2:28
  book
• 2:28
  here
• 2:29
  on
• 2:29
  my
• 2:29
  desk.
• 2:29
  One
• 2:30
  of
• 2:30
  her
• 2:30
  many
• 2:30
  books,
• 2:31
  Dare
• 2:31
  to
• 2:31
  Lead,
• 2:32
  Brave
• 2:32
  Work,
• 2:33
  Tough
• 2:33
  Conversations,
• 2:33
  Whole
• 2:34
  Hearts
• 2:35
  really
• 2:35
  impacted
• 2:35
  me.
• 2:36
  I'm
• 2:36
  a
• 2:36
  reader.
• 2:36
  You
• 2:36
  can
• 2:37
  probably
• 2:37
  see
• 2:37
  my
• 2:37
  bookshelf
• 2:38
  over
• 2:38
  here.
• 2:38
  I've
• 2:38
  always
• 2:39
  been
• 2:39
  a
• 2:39
  huge
• 2:39
  reader.
• 2:40
  I
• 2:40
  read
• 2:41
  a
• 2:41
  lot
• 2:41
  of
• 2:41
  books
• 2:42
  by
• 2:42
  women.
• 2:42
  I
• 2:42
  made
• 2:43
  a
• 2:44
  conscious
• 2:44
  decision
• 2:44
  years
• 2:45
  ago
• 2:45
  when
• 2:45
  I
• 2:45
  was
• 2:45
  living
• 2:45
  in
• 2:46
  Singapore
• 2:46
  to
• 2:46
  read
• 2:47
  more
• 2:47
  books
• 2:47
  by
• 2:47
  women
• 2:48
  authors.
• 2:48
  I
• 2:49
  realized
• 2:49
  years
• 2:50
  later,
• 2:50
  after
• 2:50
  I
• 2:51
  did
• 2:51
  my
• 2:51
  master's
• 2:51
  degree,
• 2:52
  how
• 2:52
  many
• 2:52
  of
• 2:53
  my
• 2:53
  books
• 2:53
  were
• 2:53
  actually
• 2:54
  written
• 2:54
  by
• 2:54
  white
• 2:55
  males.
• 2:56
  And
• 2:56
  I
• 2:57
  began
• 2:57
  to
• 2:57
  realize,
• 2:57
  wow,
• 2:57
  that's
• 2:58
  really
• 2:58
  limiting
• 2:58
  my
• 2:59
  understanding
• 2:59
  of
• 3:00
  how
• 3:00
  to
• 3:01
  lead,
• 3:01
  how
• 3:01
  to
• 3:02
  do
• 3:02
  the
• 3:02
  work
• 3:02
  that
• 3:03
  I
• 3:03
  do
• 3:03
  in
• 3:03
  this
• 3:03
  world.
• 3:04
  Many
• 3:04
  of
• 3:04
  us
• 3:04
  came
• 3:05
  across
• 3:05
  Brene
• 3:06
  Brown
• 3:06
  when
• 3:06
  she
• 3:06
  did
• 3:06
  her
• 3:06
  famous
• 3:07
  TED
• 3:07
  Talk,
• 3:07
  which
• 3:08
  went
• 3:08
  very
• 3:08
  viral.
• 3:09
  But
• 3:09
  I
• 3:09
  think
• 3:09
  what
• 3:10
  I
• 3:10
  appreciate
• 3:10
  about
• 3:10
  this
• 3:11
  book
• 3:11
  in
• 3:11
  particular
• 3:12
  is
• 3:12
  it
• 3:12
  really
• 3:13
  transformed
• 3:13
  a
• 3:13
  lot
• 3:13
  about
• 3:14
  my
• 3:14
  approach
• 3:14
  to
• 3:14
  leadership.
• 3:15
  It
• 3:15
  really
• 3:15
  emphasizes
• 3:16
  vulnerability,
• 3:16
  which
• 3:17
  is
• 3:17
  not
• 3:17
  my
• 3:17
  favorite.
• 3:19
  Some
• 3:19
  people
• 3:19
  just
• 3:19
  naturally
• 3:20
  are
• 3:20
  very
• 3:20
  vulnerable
• 3:21
  and
• 3:22
  my
• 3:22
  personality
• 3:22
  Type
• 3:23
  is
• 3:23
  like,
• 3:23
  I
• 3:23
  want
• 3:23
  to
• 3:24
  not
• 3:24
  share
• 3:25
  too
• 3:25
  much
• 3:25
  about
• 3:25
  myself
• 3:25
  because
• 3:26
  people
• 3:26
  might
• 3:26
  use
• 3:26
  that
• 3:26
  against
• 3:27
  me.
• 3:27
  But
• 3:28
  in
• 3:28
  fact,
• 3:28
  her
• 3:28
  research
• 3:29
  shows
• 3:30
  a
• 3:30
  lot
• 3:30
  around
• 3:31
  vulnerability
• 3:31
  and
• 3:32
  teaches
• 3:32
  on
• 3:32
  it.
• 3:33
  Not
• 3:33
  only
• 3:33
  is
• 3:33
  it
• 3:33
  courageous
• 3:34
  to
• 3:34
  be
• 3:34
  vulnerable,
• 3:35
  which
• 3:35
  I
• 3:35
  think
• 3:35
  is
• 3:35
  part
• 3:35
  of
• 3:35
  leadership,
• 3:36
  but
• 3:36
  she
• 3:37
  shows
• 3:37
  the
• 3:37
  strength
• 3:38
  of
• 3:38
  vulnerability
• 3:39
  and
• 3:39
  the
• 3:39
  power
• 3:39
  of
• 3:40
  empathy
• 3:40
  and
• 3:40
  building
• 3:41
  strong,
• 3:41
  resilient
• 3:42
  teams,
• 3:42
  which
• 3:42
  is
• 3:43
  something
• 3:43
  I'm
• 3:44
  increasingly
• 3:44
  leaning
• 3:45
  into
• 3:45
  in
• 3:45
  these
• 3:45
  days
• 3:46
  when
• 3:46
  it
• 3:46
  comes
• 3:46
  to
• 3:47
  high
• 3:47
  rates
• 3:47
  of
• 3:47
  burnout.
• 3:48
  Not
• 3:49
  only
• 3:49
  here
• 3:49
  in
• 3:49
  tech
• 3:49
  and
• 3:49
  Silicon
• 3:50
  Valley,
• 3:50
  but
• 3:50
  I
• 3:50
  lived
• 3:50
  in
• 3:51
  Singapore
• 3:51
  10
• 3:51
  years.
• 3:52
  There
• 3:52
  was
• 3:52
  a
• 3:52
  lot
• 3:52
  of
• 3:53
  productivity
• 3:54
  emphasis
• 3:54
  at
• 3:55
  the
• 3:55
  expense
• 3:55
  of
• 3:55
  wellbeing.
• 3:56
  And
• 3:56
  then
• 3:56
  I
• 3:56
  spent
• 3:57
  years
• 3:57
  in
• 3:57
  Indonesia
• 3:58
  working
• 3:58
  in
• 3:58
  disaster
• 3:58
  relief,
• 3:59
  which
• 3:59
  has
• 3:59
  also
• 3:59
  a
• 4:00
  high
• 4:00
  burnout
• 4:00
  rate.
• 4:01
  But
• 4:01
  I
• 4:01
  just
• 4:01
  think
• 4:01
  her
• 4:02
  words,
• 4:02
  the
• 4:02
  way
• 4:02
  she
• 4:02
  expresses
• 4:03
  things
• 4:03
  in
• 4:03
  this
• 4:04
  book,
• 4:04
  is
• 4:04
  very
• 4:04
  clear.
• 4:05
  And
• 4:05
  I've
• 4:05
  used
• 4:06
  it
• 4:06
  a
• 4:06
  lot
• 4:06
  in
• 4:07
  the
• 4:07
  training
• 4:07
  I've
• 4:07
  done
• 4:07
  in
• 4:08
  my
• 4:08
  current
• 4:08
  workplace
• 4:09
  as
• 4:09
  well,
• 4:09
  globally.
• 4:10
  I
• 4:11
  love
• 4:11
  that.
• 4:11
  You
• 4:12
  know,
• 4:12
  I
• 4:12
  am
• 4:12
  a
• 4:13
  big
• 4:13
  fan
• 4:13
  of
• 4:13
  Brene
• 4:13
  as
• 4:14
  well.
• 4:14
  And
• 4:15
  actually
• 4:15
  I
• 4:15
  was
• 4:15
  just
• 4:15
  looking
• 4:16
  around
• 4:16
  to
• 4:16
  see
• 4:16
  if
• 4:16
  I
• 4:17
  have
• 4:17
  a
• 4:17
  copy
• 4:17
  of
• 4:17
  her
• 4:17
  book
• 4:18
  right
• 4:18
  here,
• 4:18
  because
• 4:18
  I
• 4:19
  usually
• 4:19
  do,
• 4:20
  but,
• 4:20
  you
• 4:20
  know,
• 4:20
  she's
• 4:21
  got
• 4:21
  several.
• 4:21
  And
• 4:22
  Dare
• 4:22
  to
• 4:22
  Lead
• 4:22
  is
• 4:22
  certainly
• 4:23
  one
• 4:23
  of
• 4:23
  my
• 4:23
  favorites.
• 4:23
  And
• 4:24
  I
• 4:24
  think
• 4:24
  you're
• 4:24
  so
• 4:25
  right
• 4:25
  to
• 4:25
  bring
• 4:25
  out
• 4:25
  the
• 4:26
  importance
• 4:26
  of
• 4:27
  vulnerability
• 4:27
  and
• 4:28
  why
• 4:28
  we
• 4:28
  have
• 4:29
  to
• 4:29
  understand
• 4:30
  people's
• 4:30
  circumstances
• 4:31
  around
• 4:32
  burnout.
• 4:33
  Because
• 4:34
  in
• 4:34
  healthcare,
• 4:35
  for
• 4:35
  example,
• 4:35
  I'm
• 4:35
  in
• 4:36
  the
• 4:36
  healthcare
• 4:36
  field
• 4:37
  and
• 4:37
  the
• 4:37
  burnout
• 4:38
  is
• 4:38
  so
• 4:38
  tremendous.
• 4:39
  Not
• 4:39
  enough
• 4:40
  nurses,
• 4:40
  not
• 4:40
  enough
• 4:40
  doctors,
• 4:41
  and
• 4:42
  constantly
• 4:42
  new
• 4:43
  regulations
• 4:43
  and
• 4:44
  cuts
• 4:44
  of
• 4:44
  rates
• 4:45
  and
• 4:45
  at
• 4:45
  the
• 4:45
  same
• 4:46
  time,
• 4:46
  new
• 4:46
  challenges
• 4:47
  with
• 4:47
  technology
• 4:47
  coming
• 4:48
  in
• 4:48
  and
• 4:48
  there's
• 4:48
  fear
• 4:49
  with
• 4:49
  that.
• 4:49
  So
• 4:49
  the
• 4:49
  burnout
• 4:50
  is
• 4:50
  just
• 4:51
  tremendous
• 4:51
  and
• 4:52
  it's
• 4:52
  everywhere.
• 4:53
  And
• 4:53
  we
• 4:54
  need
• 4:54
  to
• 4:54
  lead
• 4:55
  differently
• 4:55
  in
• 4:55
  an
• 4:56
  environment
• 4:56
  where
• 4:57
  there's
• 4:57
  so
• 4:57
  much
• 4:57
  burnout
• 4:58
  and
• 4:58
  where
• 4:58
  people
• 4:58
  have
• 4:59
  a
• 4:59
  choice
• 4:59
  about
• 5:00
  what
• 5:00
  they
• 5:00
  do
• 5:00
  with
• 5:00
  themselves.
• 5:02
  Right.
• 5:02
  Because
• 5:03
  we
• 5:03
  don't
• 5:03
  all
• 5:03
  just
• 5:04
  have
• 5:04
  to
• 5:04
  go
• 5:04
  work
• 5:05
  and
• 5:05
  put
• 5:05
  up
• 5:06
  with
• 5:06
  toxic
• 5:07
  environments.
• 5:08
  No,
• 5:09
  absolutely
• 5:10
  not.
• 5:10
  And
• 5:10
  I
• 5:10
  think
• 5:10
  that
• 5:11
  women
• 5:11
  often
• 5:11
  feel
• 5:12
  stuck.
• 5:12
  I
• 5:13
  have
• 5:13
  been
• 5:13
  in
• 5:13
  a
• 5:13
  situation
• 5:13
  before
• 5:14
  where
• 5:14
  I
• 5:14
  felt
• 5:14
  stuck,
• 5:15
  both
• 5:15
  because
• 5:16
  that
• 5:16
  income
• 5:16
  was
• 5:16
  providing
• 5:17
  for
• 5:17
  my
• 5:17
  family
• 5:18
  and
• 5:19
  I
• 5:19
  was
• 5:19
  in
• 5:19
  a
• 5:19
  toxic
• 5:19
  work
• 5:20
  environment
• 5:20
  years
• 5:20
  and
• 5:21
  years
• 5:21
  ago.
• 5:21
  I
• 5:22
  remember
• 5:22
  that
• 5:22
  feeling
• 5:22
  of
• 5:23
  feeling
• 5:23
  stuck.
• 5:23
  And
• 5:23
  I
• 5:23
  think
• 5:23
  one
• 5:23
  of
• 5:24
  the
• 5:24
  biggest
• 5:24
  things
• 5:24
  we
• 5:24
  can
• 5:25
  tell
• 5:25
  each
• 5:25
  other
• 5:25
  is
• 5:25
  that
• 5:25
  you're
• 5:26
  not
• 5:26
  stuck,
• 5:27
  but
• 5:27
  also
• 5:27
  support
• 5:28
  each
• 5:28
  other
• 5:29
  because
• 5:29
  it's
• 5:29
  not
• 5:29
  an
• 5:29
  easy
• 5:30
  decision
• 5:30
  to
• 5:30
  leave.
• 5:31
  And
• 5:31
  I
• 5:31
  would
• 5:31
  never
• 5:31
  want
• 5:31
  to
• 5:31
  blame
• 5:32
  someone
• 5:32
  for
• 5:32
  not
• 5:33
  leaving,
• 5:33
  which
• 5:34
  we
• 5:34
  often
• 5:34
  do
• 5:34
  in
• 5:34
  domestic
• 5:35
  violence
• 5:35
  situations
• 5:35
  as
• 5:36
  well,
• 5:36
  because
• 5:37
  finances
• 5:37
  are
• 5:38
  a
• 5:38
  huge
• 5:38
  factor.
• 5:39
  And
• 5:39
  your
• 5:39
  livelihood
• 5:40
  tied
• 5:40
  to
• 5:40
  those
• 5:40
  finances,
• 5:41
  whether
• 5:41
  it's
• 5:41
  through
• 5:41
  a
• 5:41
  spouse
• 5:42
  or
• 5:42
  through
• 5:43
  a
• 5:43
  boss
• 5:43
  and
• 5:43
  an
• 5:43
  employer,
• 5:44
  is
• 5:44
  a
• 5:45
  huge.
• 5:45
  That
• 5:46
  feeling
• 5:46
  of
• 5:46
  feeling
• 5:46
  stuck
• 5:46
  really
• 5:47
  traps
• 5:47
  a
• 5:47
  lot
• 5:47
  of
• 5:47
  people.
• 5:48
  I
• 5:48
  felt
• 5:48
  trapped
• 5:48
  by
• 5:48
  that
• 5:48
  for
• 5:49
  a
• 5:49
  long
• 5:49
  time
• 5:49
  until
• 5:49
  I
• 5:50
  was
• 5:50
  able
• 5:51
  to
• 5:51
  escape
• 5:51
  and
• 5:52
  find
• 5:52
  work
• 5:52
  that's
• 5:53
  been
• 5:53
  way
• 5:53
  more
• 5:53
  fulfilling.
• 5:54
  I've
• 5:54
  been
• 5:54
  able
• 5:54
  to
• 5:54
  help
• 5:54
  others
• 5:55
  not
• 5:56
  have
• 5:56
  to
• 5:56
  work
• 5:56
  in
• 5:56
  a
• 5:57
  situation
• 5:57
  like
• 5:57
  that.
• 5:58
  I
• 5:58
  do
• 5:58
  my
• 5:58
  very
• 5:58
  best
• 5:59
  to
• 5:59
  create
• 5:59
  psychological
• 6:00
  safety
• 6:00
  and
• 6:01
  encourage
• 6:01
  our
• 6:01
  managers
• 6:02
  and
• 6:02
  executives
• 6:02
  to
• 6:02
  do
• 6:03
  that
• 6:03
  as
• 6:03
  well.
• 6:04
  It's
• 6:04
  so
• 6:04
  important
• 6:05
  to
• 6:05
  create
• 6:05
  that
• 6:06
  psychological
• 6:06
  safety.
• 6:07
  Not
• 6:07
  only
• 6:08
  is
• 6:08
  it
• 6:08
  human,
• 6:09
  but
• 6:09
  if
• 6:09
  you
• 6:09
  don't,
• 6:10
  you're
• 6:10
  not
• 6:10
  going
• 6:10
  to
• 6:10
  be
• 6:11
  able
• 6:11
  to
• 6:12
  do
• 6:12
  much
• 6:13
  of
• 6:13
  anything.
• 6:13
  Studies
• 6:14
  have
• 6:14
  shown
• 6:14
  that
• 6:15
  neurologically
• 6:16
  we
• 6:16
  don't
• 6:16
  perform
• 6:17
  as
• 6:17
  well
• 6:17
  when
• 6:17
  we
• 6:18
  don't
• 6:18
  feel
• 6:18
  safe.
• 6:19
  We
• 6:20
  absolutely
• 6:20
  don't.
• 6:20
  Yeah.
• 6:20
  I
• 6:20
  actually
• 6:21
  wrote
• 6:21
  an
• 6:21
  article
• 6:21
  on
• 6:21
  LinkedIn
• 6:22
  about
• 6:22
  that
• 6:22
  this
• 6:22
  week.
• 6:22
  I
• 6:23
  called
• 6:23
  it
• 6:23
  the
• 6:23
  3B's
• 6:23
  of
• 6:24
  burnout
• 6:24
  and
• 6:24
  released
• 6:24
  a
• 6:25
  little
• 6:25
  podcast
• 6:25
  episode
• 6:25
  about
• 6:25
  it.
• 6:26
  I
• 6:26
  just
• 6:26
  saw
• 6:26
  a
• 6:27
  lot
• 6:27
  of.
• 6:27
  We're
• 6:27
  recording
• 6:28
  this
• 6:28
  before
• 6:28
  Inauguration
• 6:29
  Day
• 6:29
  and
• 6:30
  MLK
• 6:30
  Day,
• 6:30
  and
• 6:30
  I
• 6:31
  feel
• 6:31
  like
• 6:31
  in
• 6:31
  my
• 6:31
  circles
• 6:32
  a
• 6:32
  lot
• 6:32
  of
• 6:32
  people
• 6:32
  are
• 6:32
  involved
• 6:33
  in
• 6:33
  the.
• 6:33
  The
• 6:34
  both
• 6:34
  of
• 6:34
  these
• 6:34
  fears
• 6:35
  and
• 6:35
  people
• 6:35
  are
• 6:36
  tired.
• 6:36
  A
• 6:36
  lot
• 6:37
  of
• 6:37
  the
• 6:37
  people
• 6:37
  doing
• 6:37
  the
• 6:37
  work
• 6:37
  of
• 6:38
  advocacy
• 6:38
  politically,
• 6:40
  socially,
• 6:40
  even
• 6:41
  in
• 6:41
  our
• 6:41
  corporations,
• 6:42
  which
• 6:42
  there
• 6:43
  is
• 6:43
  such
• 6:43
  a
• 6:43
  Venn
• 6:43
  diagram
• 6:44
  of
• 6:44
  intersection
• 6:44
  of
• 6:44
  all
• 6:45
  of
• 6:45
  those,
• 6:45
  I
• 6:46
  feel
• 6:46
  like
• 6:46
  women
• 6:46
  of
• 6:47
  color
• 6:47
  in
• 6:47
  particular,
• 6:48
  just
• 6:48
  they
• 6:48
  need
• 6:49
  a
• 6:49
  rest.
• 6:49
  Burnout.
• 6:50
  And
• 6:50
  the
• 6:50
  research
• 6:51
  shows
• 6:51
  this
• 6:51
  too.
• 6:52
  It's
• 6:52
  both
• 6:53
  an
• 6:53
  individual
• 6:54
  responsibility,
• 6:56
  but
• 6:56
  increasingly,
• 6:57
  I
• 6:58
  think
• 6:58
  we're
• 6:58
  becoming
• 6:58
  aware
• 6:58
  of
• 6:59
  the
• 6:59
  collectivist
• 7:00
  nature
• 7:00
  of
• 7:00
  it,
• 7:00
  that
• 7:01
  if
• 7:01
  you
• 7:01
  don't
• 7:01
  have
• 7:01
  a
• 7:01
  support
• 7:02
  system
• 7:03
  that
• 7:04
  really
• 7:04
  supports
• 7:04
  your
• 7:05
  wellbeing,
• 7:05
  no
• 7:06
  amount
• 7:06
  of
• 7:06
  bubble
• 7:06
  bath
• 7:06
  is
• 7:07
  going
• 7:07
  to
• 7:07
  really
• 7:07
  help.
• 7:08
  You
• 7:08
  need
• 7:08
  a
• 7:09
  support
• 7:09
  system
• 7:10
  that
• 7:10
  enables
• 7:11
  you
• 7:11
  to
• 7:11
  both
• 7:12
  make
• 7:12
  the
• 7:12
  right
• 7:12
  choices
• 7:12
  for
• 7:13
  yourself
• 7:13
  and
• 7:14
  even
• 7:14
  have
• 7:14
  the
• 7:14
  opportunity
• 7:15
  to
• 7:16
  thrive.
• 7:17
  And
• 7:17
  so
• 7:18
  going
• 7:18
  forward,
• 7:18
  I
• 7:18
  think
• 7:18
  a
• 7:19
  lot
• 7:19
  of
• 7:19
  people
• 7:20
  in
• 7:20
  the
• 7:20
  US
• 7:20
  Context
• 7:21
  where
• 7:21
  we're
• 7:21
  recording
• 7:21
  this
• 7:22
  are
• 7:22
  saying,
• 7:22
  you
• 7:23
  know,
• 7:23
  it
• 7:23
  might.
• 7:23
  It's
• 7:23
  going
• 7:24
  to
• 7:24
  probably
• 7:24
  be
• 7:24
  a
• 7:25
  struggle
• 7:25
  of
• 7:26
  sorts
• 7:26
  going
• 7:26
  forward
• 7:27
  this
• 7:27
  year.
• 7:28
  We
• 7:28
  don't
• 7:28
  know
• 7:28
  exactly
• 7:29
  what
• 7:29
  it's
• 7:29
  going
• 7:29
  to
• 7:29
  look
• 7:29
  like,
• 7:30
  but
• 7:30
  we
• 7:30
  do
• 7:31
  know
• 7:31
  a
• 7:31
  lot
• 7:31
  of
• 7:31
  the
• 7:31
  people
• 7:32
  who
• 7:32
  have
• 7:32
  been
• 7:32
  working
• 7:33
  for
• 7:33
  change,
• 7:34
  for
• 7:34
  wellbeing
• 7:34
  for
• 7:34
  all
• 7:35
  of
• 7:35
  us
• 7:35
  are
• 7:36
  feeling
• 7:36
  a
• 7:36
  bit
• 7:36
  deflated.
• 7:37
  And
• 7:37
  there
• 7:38
  could
• 7:38
  be
• 7:38
  legislations
• 7:39
  or
• 7:39
  laws
• 7:39
  or
• 7:39
  even
• 7:40
  people
• 7:40
  in
• 7:40
  positions
• 7:40
  of
• 7:41
  power.
• 7:41
  You
• 7:42
  know,
• 7:42
  the
• 7:42
  word
• 7:42
  oligarchy
• 7:43
  was
• 7:43
  mentioned
• 7:44
  in
• 7:44
  Biden's
• 7:45
  farewell
• 7:45
  address.
• 7:46
  And
• 7:46
  so
• 7:46
  I
• 7:47
  think
• 7:47
  that
• 7:47
  facing
• 7:48
  that
• 7:48
  type
• 7:48
  of
• 7:48
  situation
• 7:49
  here
• 7:49
  in
• 7:49
  the
• 7:49
  US
• 7:50
  Context,
• 7:51
  our
• 7:51
  risk
• 7:51
  of
• 7:51
  burnout
• 7:52
  is
• 7:52
  even
• 7:52
  higher.
• 7:53
  We're
• 7:53
  recording
• 7:54
  this
• 7:54
  on
• 7:54
  a
• 7:54
  day
• 7:54
  where
• 7:54
  we
• 7:55
  just
• 7:55
  had
• 7:55
  this
• 7:55
  morning.
• 7:56
  I
• 7:56
  know
• 7:56
  this
• 7:56
  won't
• 7:56
  release
• 7:57
  until
• 7:57
  later,
• 7:57
  but
• 7:58
  this
• 7:58
  morning
• 7:58
  we
• 7:58
  had
• 7:59
  great
• 7:59
  news
• 7:59
  from
• 8:00
  Joe
• 8:00
  Biden
• 8:00
  where
• 8:01
  many
• 8:01
  of
• 8:01
  us,
• 8:01
  I
• 8:01
  said,
• 8:01
  oh
• 8:01
  no,
• 8:01
  not
• 8:02
  nonprofit
• 8:02
  board
• 8:03
  called
• 8:03
  justice
• 8:03
  revival
• 8:04
  based
• 8:04
  in
• 8:04
  D.C.
• 8:04
  and
• 8:04
  we've
• 8:04
  been
• 8:05
  working
• 8:05
  for
• 8:05
  years
• 8:06
  stepping
• 8:06
  into
• 8:07
  a
• 8:07
  over
• 8:07
  100
• 8:07
  year
• 8:08
  history
• 8:08
  in
• 8:08
  the
• 8:08
  US
• 8:09
  of
• 8:09
  the
• 8:09
  equal
• 8:09
  Rights
• 8:10
  Amendment.
• 8:10
  Women
• 8:11
  have
• 8:11
  fought
• 8:11
  for
• 8:11
  many
• 8:12
  years
• 8:12
  for
• 8:13
  this.
• 8:13
  Our
• 8:13
  ancestors,
• 8:14
  we
• 8:14
  are
• 8:14
  hoping,
• 8:14
  are
• 8:15
  cheering
• 8:15
  us
• 8:15
  on
• 8:15
  even
• 8:16
  in
• 8:16
  this
• 8:16
  moment.
• 8:17
  Finally,
• 8:17
  Joe
• 8:17
  Biden,
• 8:18
  on
• 8:18
  his
• 8:18
  last
• 8:18
  working
• 8:18
  day
• 8:18
  in
• 8:19
  office
• 8:19
  has
• 8:20
  declared
• 8:20
  that
• 8:20
  he
• 8:21
  recognizes
• 8:21
  the
• 8:22
  Equal
• 8:22
  Rights
• 8:22
  Amendment
• 8:23
  as
• 8:23
  the
• 8:23
  law.
• 8:24
  This
• 8:24
  is
• 8:24
  the
• 8:24
  first
• 8:24
  US
• 8:25
  president
• 8:25
  to
• 8:25
  do
• 8:25
  so.
• 8:25
  Even
• 8:26
  though
• 8:26
  the
• 8:26
  28th
• 8:26
  amendment
• 8:27
  has
• 8:27
  done
• 8:27
  all
• 8:27
  and
• 8:27
  more
• 8:28
  than
• 8:28
  it
• 8:28
  needs
• 8:28
  to
• 8:28
  do
• 8:29
  to
• 8:29
  be
• 8:30
  published
• 8:30
  now,
• 8:31
  all
• 8:31
  that
• 8:31
  needs
• 8:31
  to
• 8:31
  happen
• 8:31
  is
• 8:32
  for
• 8:32
  the
• 8:32
  national
• 8:32
  archivist
• 8:33
  to
• 8:33
  publish
• 8:33
  it.
• 8:33
  It
• 8:34
  doesn't
• 8:34
  look
• 8:34
  like
• 8:34
  by
• 8:34
  the
• 8:34
  end
• 8:35
  of
• 8:35
  the
• 8:35
  day
• 8:35
  that
• 8:35
  she's
• 8:35
  going
• 8:35
  to
• 8:36
  do
• 8:36
  that,
• 8:37
  but
• 8:37
  the
• 8:38
  President
• 8:38
  could
• 8:38
  order
• 8:39
  her
• 8:39
  to
• 8:39
  do
• 8:39
  so
• 8:40
  and
• 8:40
  then
• 8:40
  it
• 8:40
  would
• 8:40
  be
• 8:41
  fully
• 8:41
  published.
• 8:42
  And
• 8:42
  so
• 8:43
  I
• 8:43
  was
• 8:43
  on
• 8:43
  a
• 8:44
  call
• 8:44
  earlier
• 8:44
  where
• 8:45
  women
• 8:45
  are
• 8:45
  sitting
• 8:45
  on
• 8:45
  the
• 8:45
  National
• 8:46
  Archivist
• 8:47
  steps
• 8:47
  today.
• 8:48
  People
• 8:48
  have
• 8:48
  been
• 8:48
  arrested
• 8:49
  in
• 8:49
  recent
• 8:49
  days
• 8:50
  over
• 8:50
  this.
• 8:50
  It
• 8:51
  is
• 8:51
  2025
• 8:53
  and
• 8:54
  equal
• 8:54
  rights
• 8:54
  in
• 8:54
  the
• 8:55
  United
• 8:55
  States
• 8:55
  is
• 8:55
  still
• 8:55
  not
• 8:56
  enshrined
• 8:57
  in
• 8:57
  our
• 8:57
  Constitution.
• 8:58
  Officially.
• 8:59
  This
• 8:59
  is
• 8:59
  both
• 8:59
  shameful
• 9:00
  a
• 9:00
  citizen
• 9:00
  I've
• 9:01
  lived
• 9:01
  around
• 9:01
  the
• 9:01
  world
• 9:01
  where
• 9:01
  this
• 9:02
  has
• 9:02
  been.
• 9:03
  You
• 9:03
  know,
• 9:03
  even
• 9:04
  in
• 9:04
  Afghanistan,
• 9:04
  women
• 9:05
  were
• 9:05
  given
• 9:05
  equal
• 9:05
  rights
• 9:06
  years
• 9:06
  ago,
• 9:06
  though
• 9:06
  they've
• 9:07
  been
• 9:07
  rolling
• 9:07
  them
• 9:07
  back
• 9:07
  with
• 9:08
  the
• 9:08
  Taliban,
• 9:08
  of
• 9:08
  course.
• 9:09
  But
• 9:09
  it
• 9:09
  is
• 9:09
  shameful
• 9:10
  that
• 9:10
  in
• 9:10
  the
• 9:10
  United
• 9:10
  States
• 9:11
  we
• 9:11
  still
• 9:11
  don't
• 9:11
  have
• 9:11
  that.
• 9:11
  And
• 9:11
  I
• 9:12
  just
• 9:12
  feel
• 9:12
  that
• 9:12
  the
• 9:12
  risk
• 9:13
  of
• 9:13
  burnout
• 9:13
  for
• 9:13
  women
• 9:14
  who
• 9:14
  are
• 9:14
  holding
• 9:15
  all
• 9:15
  the
• 9:15
  things
• 9:16
  both
• 9:16
  at
• 9:16
  work
• 9:17
  in
• 9:17
  our
• 9:18
  high
• 9:18
  powered
• 9:18
  jobs
• 9:19
  and
• 9:19
  the
• 9:19
  emotional
• 9:19
  labor
• 9:20
  of
• 9:20
  work
• 9:20
  and
• 9:20
  community,
• 9:21
  home
• 9:21
  and
• 9:21
  family,
• 9:22
  friendships,
• 9:23
  unpaid
• 9:23
  labor
• 9:23
  women
• 9:24
  do
• 9:24
  in
• 9:24
  our
• 9:24
  faith
• 9:25
  based
• 9:25
  spaces
• 9:25
  and
• 9:25
  our
• 9:26
  PTAs
• 9:26
  and
• 9:26
  communities
• 9:27
  and
• 9:28
  then
• 9:28
  this
• 9:29
  most
• 9:29
  basic
• 9:29
  of
• 9:30
  things
• 9:30
  not
• 9:30
  being
• 9:30
  able
• 9:31
  to
• 9:31
  be
• 9:31
  recognized,
• 9:32
  human
• 9:32
  equal
• 9:32
  rights
• 9:33
  for
• 9:33
  women,
• 9:34
  the
• 9:34
  fact
• 9:34
  that
• 9:34
  it's
• 9:35
  an
• 9:35
  afterthought
• 9:35
  on
• 9:36
  the
• 9:36
  last
• 9:36
  day
• 9:36
  of
• 9:37
  a
• 9:37
  presidency's
• 9:38
  office
• 9:38
  and
• 9:39
  that
• 9:39
  this
• 9:39
  is
• 9:39
  where
• 9:39
  we
• 9:40
  are,
• 9:40
  I
• 9:40
  just
• 9:41
  think
• 9:41
  more
• 9:41
  than
• 9:42
  ever
• 9:42
  it's
• 9:42
  important
• 9:43
  for
• 9:43
  us
• 9:43
  to
• 9:44
  care
• 9:44
  for
• 9:44
  one
• 9:44
  another.
• 9:45
  So
• 9:45
  I
• 9:46
  even
• 9:46
  told
• 9:46
  my
• 9:46
  team
• 9:46
  of
• 9:47
  direct
• 9:47
  reports
• 9:47
  that
• 9:47
  I
• 9:47
  lead
• 9:48
  this
• 9:48
  week,
• 9:48
  started
• 9:48
  a
• 9:49
  conversation
• 9:49
  on
• 9:49
  how
• 9:49
  can
• 9:49
  we
• 9:49
  better
• 9:50
  care
• 9:50
  for
• 9:50
  each
• 9:50
  other.
• 9:51
  How
• 9:51
  can
• 9:51
  I
• 9:51
  care
• 9:51
  for
• 9:51
  you
• 9:52
  as
• 9:52
  your
• 9:52
  manager?
• 9:53
  How
• 9:53
  can
• 9:53
  we
• 9:54
  set
• 9:54
  the
• 9:54
  tone
• 9:54
  more
• 9:55
  for
• 9:55
  our
• 9:56
  global
• 9:56
  workforce
• 9:57
  going
• 9:57
  forward
• 9:58
  this
• 9:58
  year?
• 9:59
  I
• 9:59
  just
• 9:59
  think,
• 9:59
  yes,
• 10:00
  it's
• 10:00
  an
• 10:00
  individual
• 10:00
  responsibility.
• 10:01
  And
• 10:01
  I
• 10:02
  wrote
• 10:02
  about
• 10:02
  the
• 10:02
  three
• 10:02
  Bs
• 10:03
  of
• 10:03
  burnout
• 10:03
  prevention
• 10:04
  that
• 10:04
  I
• 10:04
  practice.
• 10:05
  One
• 10:05
  would
• 10:05
  just
• 10:05
  be
• 10:07
  making
• 10:07
  sure
• 10:07
  that
• 10:08
  I
• 10:08
  set
• 10:08
  boundaries
• 10:09
  for
• 10:09
  myself.
• 10:09
  That's
• 10:09
  a
• 10:10
  word
• 10:10
  a
• 10:10
  lot
• 10:10
  of
• 10:10
  people
• 10:10
  don't
• 10:10
  like,
• 10:11
  but
• 10:11
  it
• 10:11
  just
• 10:11
  means
• 10:12
  I'm
• 10:12
  clear
• 10:12
  about
• 10:12
  my
• 10:12
  on
• 10:13
  and
• 10:13
  off
• 10:13
  times
• 10:14
  so
• 10:14
  that
• 10:14
  once
• 10:14
  I'm
• 10:15
  clear.
• 10:15
  And
• 10:15
  once
• 10:15
  again,
• 10:15
  Brene
• 10:16
  Brown,
• 10:16
  one
• 10:16
  of
• 10:16
  her
• 10:16
  quotes
• 10:17
  that
• 10:17
  I
• 10:17
  love
• 10:17
  is
• 10:17
  clarity
• 10:18
  is
• 10:18
  kindness.
• 10:18
  When
• 10:18
  I'm
• 10:19
  clear
• 10:19
  with
• 10:19
  my
• 10:19
  people.
• 10:20
  You
• 10:20
  know,
• 10:21
  there's
• 10:21
  exceptions
• 10:22
  when
• 10:22
  there's
• 10:22
  a
• 10:22
  special
• 10:23
  project
• 10:23
  going
• 10:23
  on
• 10:23
  or
• 10:23
  we're
• 10:24
  coming
• 10:24
  to
• 10:24
  crunch
• 10:24
  time,
• 10:25
  I'll
• 10:25
  definitely
• 10:25
  work
• 10:26
  outside
• 10:26
  of
• 10:26
  those
• 10:26
  hours.
• 10:27
  But
• 10:27
  generally
• 10:27
  my
• 10:28
  pattern
• 10:28
  is
• 10:28
  here's
• 10:29
  when
• 10:29
  I'm
• 10:29
  on,
• 10:29
  here's
• 10:29
  when
• 10:30
  I'm
• 10:30
  off.
• 10:30
  The
• 10:31
  research
• 10:31
  shows
• 10:31
  all
• 10:31
  of
• 10:31
  us
• 10:31
  do
• 10:32
  better
• 10:32
  when
• 10:33
  we
• 10:33
  are
• 10:33
  not
• 10:33
  doing
• 10:33
  50
• 10:34
  hour
• 10:34
  weeks.
• 10:34
  There's
• 10:35
  a
• 10:35
  Stanford
• 10:35
  study
• 10:35
  I
• 10:35
  quoted
• 10:36
  in
• 10:36
  the
• 10:36
  LinkedIn
• 10:36
  article
• 10:37
  I
• 10:37
  wrote
• 10:37
  that
• 10:38
  says
• 10:38
  50
• 10:38
  hours
• 10:39
  plus
• 10:39
  you
• 10:39
  actually
• 10:40
  are
• 10:40
  less
• 10:40
  productive.
• 10:40
  But
• 10:41
  40
• 10:41
  hours
• 10:41
  or
• 10:41
  less,
• 10:42
  you're
• 10:42
  more
• 10:42
  productive.
• 10:43
  So
• 10:44
  I
• 10:44
  just
• 10:44
  think
• 10:44
  productivity
• 10:45
  is
• 10:45
  something
• 10:45
  we
• 10:45
  all
• 10:45
  want.
• 10:46
  I
• 10:46
  do
• 10:46
  what
• 10:46
  I
• 10:46
  can
• 10:46
  do
• 10:46
  for
• 10:47
  myself
• 10:47
  and
• 10:47
  expect
• 10:48
  my
• 10:48
  team
• 10:48
  to
• 10:48
  do
• 10:48
  that
• 10:48
  to
• 10:49
  you.
• 10:49
  And
• 10:49
  then
• 10:49
  another
• 10:50
  thing
• 10:50
  is
• 10:50
  I.
• 10:51
  Another
• 10:51
  book
• 10:51
  I've
• 10:52
  been
• 10:52
  reading
• 10:52
  is
• 10:52
  about
• 10:52
  Hygge.
• 10:53
  It's
• 10:53
  this
• 10:53
  Danish
• 10:54
  concept
• 10:54
  of
• 10:55
  coziness.
• 10:55
  I
• 10:55
  have
• 10:56
  a
• 10:56
  little
• 10:56
  candle
• 10:56
  lit.
• 10:57
  This
• 10:57
  is
• 10:57
  a
• 10:57
  soy
• 10:58
  candle
• 10:58
  we
• 10:58
  got
• 10:59
  at
• 10:59
  the
• 10:59
  winter
• 10:59
  fundraiser
• 11:00
  that
• 11:00
  Julia
• 11:00
  Castro
• 11:01
  Abrams
• 11:01
  gave
• 11:01
  us
• 11:01
  all
• 11:02
  in
• 11:02
  San
• 11:02
  Francisco
• 11:02
  with
• 11:02
  the
• 11:03
  How
• 11:03
  Women
• 11:03
  Lead
• 11:03
  winner.
• 11:04
  It
• 11:04
  was
• 11:04
  all
• 11:04
  about
• 11:05
  light.
• 11:05
  And
• 11:06
  I
• 11:06
  have
• 11:06
  spent
• 11:06
  most
• 11:07
  of
• 11:07
  my
• 11:07
  life
• 11:07
  in
• 11:07
  the
• 11:07
  tropics,
• 11:08
  right?
• 11:08
  I
• 11:08
  moved
• 11:08
  to
• 11:09
  Silicon
• 11:09
  Valley
• 11:09
  a
• 11:09
  few
• 11:09
  years
• 11:09
  ago.
• 11:10
  To
• 11:10
  me,
• 11:10
  this
• 11:10
  is
• 11:10
  cold.
• 11:10
  I
• 11:10
  know
• 11:10
  you're
• 11:11
  probably
• 11:11
  not
• 11:11
  going
• 11:11
  to
• 11:11
  think
• 11:11
  that
• 11:11
  because
• 11:11
  you
• 11:12
  know
• 11:12
  where
• 11:12
  you
• 11:12
  live,
• 11:13
  the
• 11:13
  darkness
• 11:14
  that
• 11:14
  I'm
• 11:14
  not
• 11:14
  used
• 11:14
  to.
• 11:15
  In
• 11:15
  the
• 11:15
  tropics,
• 11:15
  you
• 11:15
  have
• 11:15
  12
• 11:16
  hours
• 11:16
  sunshine
• 11:16
  every
• 11:16
  day.
• 11:17
  But
• 11:17
  in
• 11:17
  the
• 11:17
  tropics
• 11:18
  especially,
• 11:19
  we
• 11:19
  just
• 11:19
  take
• 11:20
  light
• 11:20
  for
• 11:20
  granted
• 11:20
  and
• 11:21
  warmth.
• 11:21
  I've
• 11:22
  had
• 11:22
  to
• 11:22
  learn
• 11:22
  some
• 11:22
  skills
• 11:23
  on
• 11:23
  how
• 11:23
  to
• 11:23
  be
• 11:24
  in
• 11:24
  the
• 11:24
  darkness,
• 11:24
  how
• 11:24
  to
• 11:25
  be
• 11:25
  in
• 11:25
  the
• 11:25
  cold,
• 11:26
  both
• 11:26
  literally
• 11:26
  and
• 11:27
  figuratively
• 11:27
  as
• 11:28
  we
• 11:28
  move
• 11:28
  forward.
• 11:28
  This
• 11:28
  year
• 11:28
  I'm
• 11:29
  leaning
• 11:29
  into
• 11:29
  this
• 11:29
  Danish
• 11:30
  concept
• 11:30
  of
• 11:30
  Hygge
• 11:31
  and
• 11:32
  reading
• 11:32
  about
• 11:32
  that
• 11:33
  because
• 11:33
  they're
• 11:33
  rated
• 11:34
  the
• 11:34
  happiest
• 11:34
  country
• 11:35
  in
• 11:35
  the
• 11:35
  world
• 11:35
  almost
• 11:35
  every
• 11:36
  year,
• 11:36
  even
• 11:36
  though
• 11:36
  they
• 11:37
  have
• 11:37
  very
• 11:38
  little
• 11:38
  light
• 11:38
  this
• 11:39
  time
• 11:39
  of
• 11:39
  year.
• 11:39
  They
• 11:40
  do
• 11:40
  light
• 11:40
  a
• 11:40
  lot
• 11:40
  of
• 11:41
  candles.
• 11:41
  They
• 11:41
  do
• 11:42
  drink
• 11:42
  a
• 11:42
  lot
• 11:42
  of
• 11:42
  warm
• 11:43
  dreams,
• 11:43
  especially
• 11:43
  coffee.
• 11:44
  So
• 11:44
  you'll
• 11:44
  see
• 11:44
  me
• 11:44
  with
• 11:45
  my
• 11:45
  coffee
• 11:45
  mugs
• 11:45
  and
• 11:46
  I
• 11:46
  have
• 11:46
  a
• 11:46
  little
• 11:46
  cozy
• 11:47
  blanket
• 11:47
  here
• 11:47
  as
• 11:47
  I'm
• 11:48
  recording
• 11:48
  with
• 11:48
  you.
• 11:49
  It's
• 11:49
  this
• 11:49
  concept
• 11:50
  of
• 11:51
  paying
• 11:51
  attention
• 11:51
  to
• 11:52
  your
• 11:52
  body.
• 11:52
  So
• 11:52
  one
• 11:52
  of
• 11:52
  the
• 11:52
  B's
• 11:53
  is
• 11:53
  body
• 11:53
  awareness.
• 11:54
  How
• 11:54
  does
• 11:54
  my
• 11:55
  body
• 11:55
  feel?
• 11:55
  Do
• 11:55
  I
• 11:55
  feel
• 11:56
  tense?
• 11:56
  Are
• 11:56
  my
• 11:56
  shoulders
• 11:57
  tense?
• 11:57
  Am
• 11:57
  I
• 11:58
  holding
• 11:58
  my
• 11:58
  breath?
• 12:00
  What
• 12:00
  do
• 12:00
  I
• 12:00
  feel
• 12:00
  in
• 12:01
  my
• 12:01
  gut
• 12:01
  right
• 12:01
  now?
• 12:01
  And
• 12:02
  these
• 12:02
  are
• 12:02
  things
• 12:02
  that
• 12:02
  I
• 12:03
  haven't
• 12:03
  spent
• 12:03
  a
• 12:03
  lot
• 12:03
  of
• 12:03
  time
• 12:04
  paying
• 12:04
  attention
• 12:04
  to.
• 12:05
  Especially
• 12:05
  when
• 12:05
  I
• 12:05
  did
• 12:06
  disaster
• 12:06
  relief,
• 12:06
  it
• 12:07
  was
• 12:07
  just
• 12:07
  go,
• 12:07
  go,
• 12:07
  go.
• 12:09
  But
• 12:09
  the
• 12:09
  more
• 12:09
  I
• 12:10
  become
• 12:10
  aware
• 12:10
  of
• 12:10
  my
• 12:10
  body
• 12:11
  and
• 12:11
  the
• 12:11
  research
• 12:11
  shows
• 12:11
  this
• 12:12
  helps
• 12:12
  all
• 12:12
  of
• 12:12
  us
• 12:12
  the
• 12:13
  more
• 12:13
  we
• 12:13
  can
• 12:13
  be
• 12:13
  cultivating
• 12:14
  resilience
• 12:15
  to
• 12:15
  prevent
• 12:15
  that
• 12:15
  burnout.
• 12:16
  Then,
• 12:17
  along
• 12:18
  with
• 12:18
  the
• 12:18
  whole
• 12:19
  concept
• 12:19
  of
• 12:19
  hygge,
• 12:20
  the
• 12:20
  last
• 12:20
  B
• 12:20
  is
• 12:21
  to
• 12:21
  be
• 12:21
  cozy
• 12:22
  or
• 12:23
  just
• 12:23
  to
• 12:23
  be.
• 12:24
  I
• 12:24
  had
• 12:24
  a
• 12:24
  therapist
• 12:25
  years
• 12:25
  ago
• 12:25
  when
• 12:25
  I
• 12:25
  was
• 12:25
  in
• 12:26
  the
• 12:26
  aftermath
• 12:26
  of
• 12:26
  that
• 12:27
  toxic
• 12:27
  work
• 12:27
  environment.
• 12:28
  She
• 12:28
  said,
• 12:29
  lori,
• 12:29
  I
• 12:29
  want
• 12:29
  you
• 12:29
  to
• 12:29
  sit
• 12:30
  in
• 12:30
  your
• 12:30
  office
• 12:30
  chair
• 12:31
  for
• 12:31
  30
• 12:31
  seconds
• 12:31
  a
• 12:31
  day
• 12:32
  and
• 12:32
  just
• 12:32
  be
• 12:33
  was
• 12:34
  the
• 12:34
  hardest
• 12:34
  thing
• 12:35
  anybody
• 12:35
  ever
• 12:36
  assigned
• 12:36
  me
• 12:36
  to
• 12:37
  do.
• 12:37
  It
• 12:37
  was
• 12:38
  really
• 12:38
  hard
• 12:39
  because
• 12:39
  I
• 12:39
  think
• 12:40
  I'm
• 12:40
  not
• 12:40
  a
• 12:40
  big.
• 12:41
  Like,
• 12:42
  I
• 12:42
  don't
• 12:42
  struggle
• 12:42
  with
• 12:42
  settling
• 12:43
  down
• 12:43
  and
• 12:43
  sitting
• 12:44
  still,
• 12:44
  but
• 12:44
  my
• 12:44
  struggle
• 12:45
  is
• 12:45
  not
• 12:45
  to
• 12:45
  think
• 12:46
  too
• 12:46
  much.
• 12:47
  I'm
• 12:47
  just
• 12:47
  a
• 12:47
  thinker.
• 12:48
  So
• 12:48
  when
• 12:49
  I'm
• 12:49
  at
• 12:49
  work,
• 12:49
  I'm
• 12:49
  thinking,
• 12:49
  oh,
• 12:50
  how
• 12:50
  can
• 12:50
  I
• 12:50
  get
• 12:50
  this
• 12:50
  to
• 12:51
  move
• 12:51
  forward?
• 12:51
  And
• 12:51
  what
• 12:51
  should
• 12:51
  I
• 12:52
  do
• 12:52
  here?
• 12:52
  And
• 12:52
  here's
• 12:52
  this
• 12:53
  idea.
• 12:53
  So
• 12:53
  to
• 12:53
  sit
• 12:54
  there
• 12:54
  and
• 12:54
  just
• 12:54
  be
• 12:55
  and
• 12:55
  not
• 12:55
  have
• 12:55
  an
• 12:55
  agenda
• 12:56
  in
• 12:56
  my
• 12:56
  brain
• 12:56
  for
• 12:56
  30
• 12:57
  seconds
• 12:57
  was
• 12:58
  really
• 12:58
  hard.
• 12:58
  I'm
• 12:58
  still
• 12:59
  working
• 12:59
  on
• 12:59
  it.
• 12:59
  But
• 13:00
  Those
• 13:00
  are
• 13:00
  my
• 13:00
  three
• 13:00
  Bs
• 13:01
  of
• 13:01
  burnout
• 13:01
  prevention
• 13:02
  that
• 13:02
  I
• 13:02
  wrote
• 13:02
  about
• 13:02
  on
• 13:02
  LinkedIn.
• 13:03
  If
• 13:03
  they
• 13:03
  can
• 13:03
  serve
• 13:04
  anyone,
• 13:05
  hopefully
• 13:05
  they
• 13:05
  do.
• 13:06
  It's
• 13:07
  totally
• 13:07
  serving
• 13:08
  me.
• 13:08
  I
• 13:08
  love
• 13:08
  it.
• 13:09
  Well,
• 13:09
  I'm
• 13:09
  just
• 13:10
  so
• 13:10
  grateful
• 13:10
  to
• 13:10
  have
• 13:10
  you
• 13:11
  here
• 13:11
  because
• 13:11
  you're
• 13:11
  modeling
• 13:12
  with
• 13:12
  what
• 13:13
  you
• 13:13
  do
• 13:13
  with
• 13:13
  your
• 13:14
  team.
• 13:14
  Like
• 13:15
  the
• 13:15
  vulnerability
• 13:16
  of
• 13:16
  knowing
• 13:17
  that
• 13:17
  you
• 13:17
  get
• 13:17
  burned
• 13:18
  out
• 13:18
  and
• 13:18
  that
• 13:18
  you're
• 13:19
  not
• 13:19
  always
• 13:19
  connected
• 13:19
  to
• 13:20
  your
• 13:20
  body,
• 13:20
  which
• 13:21
  I'm
• 13:21
  not
• 13:21
  either.
• 13:22
  And
• 13:22
  at
• 13:22
  the
• 13:22
  same
• 13:22
  time,
• 13:23
  this
• 13:23
  is
• 13:23
  what
• 13:23
  we
• 13:23
  need
• 13:24
  to
• 13:24
  do
• 13:24
  to
• 13:24
  cultivate
• 13:25
  our
• 13:26
  own
• 13:26
  well
• 13:26
  being
• 13:26
  and
• 13:26
  our
• 13:27
  own
• 13:27
  resilience.
• 13:28
  And
• 13:29
  as
• 13:29
  leaders,
• 13:30
  you're
• 13:30
  just
• 13:30
  talking
• 13:31
  about,
• 13:32
  I
• 13:32
  love
• 13:32
  what
• 13:33
  you
• 13:33
  said.
• 13:33
  This
• 13:34
  question,
• 13:35
  how
• 13:35
  can
• 13:35
  we
• 13:36
  care
• 13:36
  for
• 13:36
  each
• 13:37
  other?
• 13:37
  How
• 13:37
  can
• 13:38
  we
• 13:38
  care
• 13:38
  for
• 13:38
  each
• 13:39
  other?
• 13:39
  I
• 13:39
  like
• 13:40
  to
• 13:40
  think
• 13:40
  of
• 13:41
  repetitive
• 13:42
  within
• 13:42
  a
• 13:43
  culture,
• 13:43
  within
• 13:44
  a
• 13:44
  company,
• 13:45
  like,
• 13:45
  what
• 13:46
  are
• 13:46
  those
• 13:46
  repetitive
• 13:47
  mantras
• 13:47
  that
• 13:47
  help
• 13:48
  everyone
• 13:48
  remember
• 13:49
  this
• 13:49
  is
• 13:49
  how
• 13:49
  we
• 13:49
  operate.
• 13:50
  And
• 13:51
  when
• 13:51
  things
• 13:51
  are
• 13:51
  hard,
• 13:52
  we
• 13:52
  don't
• 13:52
  say,
• 13:53
  well,
• 13:53
  how
• 13:53
  do
• 13:53
  we
• 13:53
  get
• 13:54
  more
• 13:54
  out
• 13:54
  of
• 13:54
  you?
• 13:54
  Or
• 13:54
  what
• 13:55
  did
• 13:55
  you
• 13:55
  do
• 13:55
  wrong?
• 13:55
  Or
• 13:56
  when
• 13:56
  things
• 13:56
  don't
• 13:57
  work
• 13:57
  and
• 13:58
  when
• 13:58
  the
• 13:58
  results
• 13:58
  aren't
• 13:58
  there,
• 13:59
  what
• 13:59
  do
• 13:59
  you
• 14:00
  turn
• 14:00
  to
• 14:00
  instead?
• 14:01
  And
• 14:01
  that
• 14:01
  question
• 14:01
  of
• 14:02
  how
• 14:02
  can
• 14:02
  we
• 14:02
  care
• 14:03
  for
• 14:03
  each
• 14:03
  other,
• 14:04
  wow,
• 14:05
  that's
• 14:05
  really
• 14:06
  profound
• 14:07
  and
• 14:07
  deep.
• 14:09
  So
• 14:09
  thank
• 14:10
  you
• 14:10
  for
• 14:10
  that.
• 14:11
  And
• 14:11
  then
• 14:11
  this
• 14:12
  idea
• 14:12
  of,
• 14:13
  I
• 14:13
  love
• 14:13
  this,
• 14:13
  I'm
• 14:13
  just,
• 14:14
  I'm
• 14:14
  just
• 14:15
  owning
• 14:15
  it
• 14:15
  here.
• 14:15
  The
• 14:15
  idea
• 14:16
  of
• 14:16
  boundaries
• 14:17
  and
• 14:17
  clarity
• 14:17
  is
• 14:18
  kindness.
• 14:18
  And
• 14:19
  I
• 14:19
  don't
• 14:20
  know
• 14:20
  about
• 14:20
  this
• 14:21
  Hygge
• 14:21
  Danish
• 14:23
  thing,
• 14:23
  so
• 14:23
  you're
• 14:23
  gonna
• 14:24
  have
• 14:24
  to
• 14:24
  tell
• 14:24
  me
• 14:24
  how
• 14:24
  I
• 14:25
  can
• 14:25
  find
• 14:25
  out
• 14:25
  about
• 14:26
  that.
• 14:27
  Right.
• 14:28
  And
• 14:28
  body
• 14:28
  awareness
• 14:29
  is
• 14:29
  really,
• 14:30
  you
• 14:30
  know,
• 14:31
  we're
• 14:31
  talking
• 14:31
  about
• 14:31
  women.
• 14:32
  And
• 14:32
  this
• 14:32
  is
• 14:32
  the
• 14:32
  wisdom
• 14:33
  of
• 14:33
  women
• 14:33
  show.
• 14:34
  So
• 14:34
  much
• 14:35
  of
• 14:35
  our
• 14:35
  wisdom
• 14:36
  comes
• 14:36
  from
• 14:36
  our
• 14:36
  bodies
• 14:38
  and
• 14:38
  yet
• 14:39
  we
• 14:39
  get
• 14:39
  so
• 14:40
  cut
• 14:40
  off.
• 14:41
  I
• 14:41
  know
• 14:41
  I.
• 14:41
  I
• 14:41
  spend
• 14:42
  time
• 14:42
  where
• 14:43
  I'll
• 14:43
  be
• 14:43
  really
• 14:43
  working
• 14:44
  hard
• 14:44
  all
• 14:44
  day
• 14:45
  and
• 14:45
  at
• 14:45
  the
• 14:45
  end
• 14:45
  of
• 14:45
  the
• 14:45
  day
• 14:46
  I
• 14:46
  feel
• 14:46
  like
• 14:46
  I'm
• 14:46
  a
• 14:46
  little
• 14:47
  head
• 14:47
  on
• 14:47
  a
• 14:48
  stick,
• 14:48
  right?
• 14:49
  Like,
• 14:49
  where's
• 14:49
  the
• 14:49
  rest
• 14:50
  of
• 14:50
  me,
• 14:51
  right?
• 14:51
  And
• 14:51
  then
• 14:51
  I
• 14:51
  realize
• 14:52
  all
• 14:52
  at
• 14:52
  once
• 14:52
  I
• 14:52
  have
• 14:52
  to
• 14:52
  pee
• 14:53
  and
• 14:53
  I,
• 14:53
  I'm
• 14:54
  starving
• 14:54
  and
• 14:54
  I'm
• 14:55
  freezing.
• 14:55
  You
• 14:55
  know
• 14:56
  what
• 14:56
  I
• 14:56
  mean?
• 14:56
  Like,
• 14:56
  all
• 14:57
  of
• 14:57
  a
• 14:57
  sudden
• 14:57
  the
• 14:57
  body
• 14:58
  comes
• 14:58
  back
• 14:58
  and,
• 14:59
  and
• 14:59
  that's
• 14:59
  not
• 14:59
  good
• 15:00
  for
• 15:00
  us.
• 15:01
  It's
• 15:02
  not.
• 15:02
  I
• 15:02
  have
• 15:03
  a
• 15:03
  long
• 15:03
  history
• 15:03
  of
• 15:04
  not
• 15:04
  being
• 15:04
  aware
• 15:05
  of
• 15:05
  my
• 15:05
  body
• 15:06
  and
• 15:06
  like,
• 15:06
  getting
• 15:06
  to
• 15:06
  the.
• 15:07
  Even
• 15:07
  in
• 15:07
  college,
• 15:08
  I
• 15:08
  would
• 15:08
  meet
• 15:09
  my
• 15:09
  college
• 15:09
  boyfriend
• 15:10
  at
• 15:10
  the
• 15:10
  time,
• 15:10
  who's
• 15:11
  now
• 15:11
  my
• 15:11
  husband
• 15:11
  at
• 15:11
  the
• 15:12
  end
• 15:12
  of
• 15:12
  the
• 15:12
  day
• 15:12
  after
• 15:12
  all
• 15:13
  my
• 15:13
  classes,
• 15:13
  I'd
• 15:13
  be
• 15:13
  like,
• 15:14
  I've
• 15:14
  got
• 15:14
  to
• 15:14
  go
• 15:14
  to
• 15:14
  the
• 15:14
  bathroom.
• 15:14
  He's
• 15:15
  like,
• 15:15
  what?
• 15:15
  And
• 15:15
  I'm
• 15:15
  like,
• 15:15
  I
• 15:15
  haven't
• 15:16
  gone
• 15:16
  to
• 15:16
  the
• 15:16
  bathroom
• 15:16
  all
• 15:16
  day.
• 15:16
  He's
• 15:16
  like,
• 15:17
  what
• 15:17
  is
• 15:17
  wrong
• 15:17
  with
• 15:17
  you?
• 15:18
  But
• 15:18
  I'm
• 15:18
  such
• 15:18
  a
• 15:19
  go,
• 15:19
  go,
• 15:19
  go
• 15:20
  person,
• 15:20
  getting
• 15:20
  things
• 15:21
  done
• 15:21
  and
• 15:21
  productivity
• 15:22
  and
• 15:22
  it's
• 15:23
  not
• 15:23
  ultimately
• 15:24
  good
• 15:24
  for
• 15:24
  me.
• 15:24
  It
• 15:24
  doesn't
• 15:24
  set
• 15:25
  a
• 15:25
  good
• 15:25
  example.
• 15:26
  Been
• 15:26
  hard
• 15:26
  work
• 15:26
  for
• 15:26
  me.
• 15:27
  But
• 15:27
  I
• 15:27
  am
• 15:27
  determined
• 15:28
  this
• 15:28
  year
• 15:28
  to
• 15:28
  do
• 15:28
  better.
• 15:29
  That's
• 15:30
  all
• 15:30
  we
• 15:30
  can
• 15:30
  do,
• 15:30
  right,
• 15:31
  is
• 15:31
  do
• 15:32
  our
• 15:32
  best.
• 15:33
  So
• 15:33
  I'm
• 15:33
  curious,
• 15:34
  I
• 15:34
  know
• 15:34
  you
• 15:34
  have
• 15:35
  such
• 15:35
  an
• 15:35
  impressive
• 15:37
  set
• 15:37
  of
• 15:38
  experiences
• 15:39
  around
• 15:39
  the
• 15:39
  world
• 15:40
  and
• 15:40
  leading
• 15:41
  in
• 15:41
  corporate
• 15:41
  environments
• 15:42
  and
• 15:42
  in
• 15:43
  really,
• 15:43
  you
• 15:44
  know,
• 15:44
  also
• 15:45
  emergency
• 15:45
  environments.
• 15:46
  You
• 15:47
  developed
• 15:47
  a
• 15:47
  key
• 15:47
  leadership
• 15:48
  strategy
• 15:49
  that
• 15:49
  you've
• 15:49
  implemented.
• 15:50
  Tell
• 15:50
  us
• 15:51
  what
• 15:51
  that
• 15:51
  is
• 15:52
  and
• 15:52
  how
• 15:52
  this
• 15:53
  strategy
• 15:54
  fosters
• 15:54
  inclusive
• 15:55
  high
• 15:56
  performance
• 15:56
  teams
• 15:57
  and
• 15:58
  maybe
• 15:58
  an
• 15:58
  example
• 15:59
  of
• 15:59
  its
• 15:59
  impact.
• 16:01
  I
• 16:01
  was
• 16:01
  fortunate
• 16:02
  to
• 16:02
  be
• 16:03
  invited
• 16:03
  to
• 16:03
  the
• 16:03
  current
• 16:03
  company
• 16:04
  where
• 16:04
  I've
• 16:04
  been
• 16:04
  working
• 16:04
  for
• 16:05
  a
• 16:05
  couple
• 16:05
  of
• 16:05
  years
• 16:05
  to
• 16:06
  develop
• 16:06
  an
• 16:06
  entire
• 16:07
  strategy
• 16:07
  around
• 16:08
  talent
• 16:09
  development
• 16:09
  globally.
• 16:10
  And
• 16:10
  I
• 16:11
  got
• 16:11
  to
• 16:11
  build
• 16:11
  my
• 16:12
  whole
• 16:12
  team,
• 16:12
  develop
• 16:13
  the
• 16:13
  strategy
• 16:14
  and
• 16:14
  even
• 16:14
  sign
• 16:15
  a
• 16:15
  contract
• 16:15
  with
• 16:15
  the
• 16:15
  center
• 16:16
  for
• 16:16
  Creative
• 16:16
  Leadership.
• 16:17
  We've
• 16:17
  partnered
• 16:17
  with
• 16:17
  them,
• 16:17
  which
• 16:18
  is
• 16:18
  an
• 16:18
  outstanding
• 16:18
  organization.
• 16:19
  And
• 16:20
  coming
• 16:20
  up
• 16:20
  with
• 16:20
  this
• 16:20
  whole
• 16:21
  key
• 16:21
  leadership
• 16:22
  strategy.
• 16:23
  One
• 16:23
  of
• 16:23
  the
• 16:23
  things
• 16:23
  I
• 16:23
  did
• 16:24
  early
• 16:24
  on
• 16:24
  I
• 16:24
  learned
• 16:25
  from
• 16:25
  my
• 16:25
  mentors
• 16:26
  and
• 16:26
  I
• 16:26
  also
• 16:27
  mentor
• 16:27
  others
• 16:27
  on
• 16:28
  is
• 16:28
  one
• 16:29
  of
• 16:29
  the
• 16:29
  keys
• 16:30
  to
• 16:30
  leadership
• 16:31
  is
• 16:31
  listening.
• 16:32
  Well,
• 16:33
  especially
• 16:33
  when
• 16:33
  you
• 16:33
  first
• 16:34
  come
• 16:34
  in.
• 16:34
  I
• 16:35
  don't
• 16:35
  know
• 16:35
  if
• 16:35
  you've
• 16:35
  been
• 16:35
  in
• 16:35
  those
• 16:36
  organizations
• 16:36
  where
• 16:36
  somebody
• 16:37
  comes
• 16:37
  in
• 16:37
  and
• 16:37
  they're
• 16:37
  making
• 16:38
  decisions
• 16:39
  that
• 16:39
  are
• 16:39
  major
• 16:40
  day
• 16:40
  one
• 16:41
  or
• 16:41
  even
• 16:41
  week
• 16:41
  one,
• 16:42
  without
• 16:42
  really
• 16:43
  getting
• 16:43
  a
• 16:44
  pulse
• 16:44
  on
• 16:45
  what's
• 16:45
  happening.
• 16:46
  You
• 16:46
  can't
• 16:46
  substitute
• 16:47
  good
• 16:48
  listening
• 16:49
  in
• 16:49
  that
• 16:49
  regard
• 16:49
  in
• 16:49
  my
• 16:50
  perspective.
• 16:51
  So
• 16:51
  I
• 16:51
  came
• 16:51
  into
• 16:52
  the
• 16:52
  organization
• 16:53
  where
• 16:53
  I
• 16:53
  work.
• 16:53
  In
• 16:53
  the
• 16:54
  first
• 16:54
  30
• 16:54
  days
• 16:54
  I
• 16:54
  was
• 16:55
  meeting
• 16:55
  with
• 16:55
  as
• 16:55
  many
• 16:55
  people
• 16:56
  as
• 16:56
  I
• 16:56
  could,
• 16:56
  setting
• 16:57
  up
• 16:57
  meetings
• 16:58
  globally,
• 16:58
  virtually
• 16:59
  even
• 16:59
  on
• 17:00
  Microsoft
• 17:00
  Teams
• 17:01
  with
• 17:01
  Leaders
• 17:01
  at
• 17:01
  different
• 17:02
  levels
• 17:02
  and
• 17:02
  locations
• 17:03
  in
• 17:03
  our
• 17:04
  regions
• 17:04
  worldwide,
• 17:05
  from
• 17:05
  Asia
• 17:05
  to
• 17:05
  Europe
• 17:05
  to
• 17:06
  the
• 17:06
  US
• 17:06
  As
• 17:07
  I
• 17:07
  did
• 17:07
  that,
• 17:07
  a
• 17:07
  pattern
• 17:08
  started
• 17:08
  to
• 17:08
  emerge
• 17:09
  of
• 17:09
  what
• 17:09
  would
• 17:09
  be
• 17:09
  important
• 17:10
  to
• 17:10
  start
• 17:10
  with.
• 17:11
  And
• 17:11
  then
• 17:11
  also
• 17:12
  I
• 17:12
  got
• 17:12
  our
• 17:13
  global
• 17:13
  survey
• 17:14
  that
• 17:14
  our
• 17:14
  company
• 17:14
  did
• 17:15
  and
• 17:15
  found
• 17:16
  areas
• 17:16
  of
• 17:17
  opportunity.
• 17:18
  Those
• 17:18
  matched
• 17:19
  up
• 17:20
  with
• 17:20
  what
• 17:21
  I
• 17:21
  was
• 17:21
  hearing,
• 17:21
  which
• 17:22
  was
• 17:22
  really
• 17:23
  just
• 17:23
  very
• 17:23
  obvious.
• 17:24
  I
• 17:24
  think
• 17:25
  communication
• 17:26
  within
• 17:27
  organizations
• 17:28
  is.
• 17:29
  And
• 17:29
  I
• 17:29
  think
• 17:29
  in
• 17:30
  a
• 17:30
  world
• 17:30
  where
• 17:31
  there's
• 17:31
  so
• 17:31
  much
• 17:32
  information
• 17:32
  coming
• 17:32
  at
• 17:33
  us
• 17:33
  non
• 17:33
  stop,
• 17:34
  especially
• 17:34
  in
• 17:34
  a
• 17:34
  tech
• 17:34
  industry
• 17:35
  where
• 17:35
  I
• 17:35
  work,
• 17:36
  we
• 17:36
  are
• 17:36
  bombarded
• 17:37
  with
• 17:37
  information
• 17:38
  and
• 17:39
  understanding
• 17:40
  that
• 17:40
  our
• 17:40
  brains
• 17:41
  are
• 17:41
  all
• 17:41
  unique,
• 17:42
  our
• 17:42
  neurological
• 17:43
  systems
• 17:43
  are
• 17:43
  all
• 17:44
  unique.
• 17:44
  And
• 17:44
  there's
• 17:45
  some
• 17:45
  great
• 17:45
  research
• 17:46
  out
• 17:46
  of
• 17:46
  Stanford
• 17:47
  that
• 17:47
  shows
• 17:47
  how,
• 17:48
  you
• 17:48
  know,
• 17:48
  it's
• 17:49
  so
• 17:49
  unique
• 17:49
  that
• 17:49
  it's
• 17:50
  as
• 17:50
  unique
• 17:50
  as
• 17:50
  our
• 17:51
  fingerprint,
• 17:52
  which
• 17:52
  is
• 17:52
  really
• 17:52
  mind
• 17:53
  blowing.
• 17:53
  When
• 17:53
  you
• 17:54
  think
• 17:54
  about
• 17:54
  your
• 17:54
  personality,
• 17:55
  the
• 17:55
  cultures
• 17:56
  that
• 17:56
  have
• 17:56
  formed
• 17:56
  you,
• 17:57
  the
• 17:57
  languages
• 17:58
  that
• 17:58
  you
• 17:58
  speak,
• 17:59
  your
• 17:59
  mother
• 17:59
  tongue
• 18:00
  and
• 18:00
  all
• 18:00
  the
• 18:00
  others,
• 18:00
  if
• 18:01
  you
• 18:01
  speak
• 18:01
  multiple
• 18:01
  ones,
• 18:02
  the
• 18:02
  teachers
• 18:03
  that
• 18:03
  you
• 18:03
  had
• 18:04
  and
• 18:04
  the
• 18:04
  birth
• 18:04
  order
• 18:05
  that
• 18:05
  you're
• 18:05
  in,
• 18:05
  all
• 18:05
  of
• 18:06
  these
• 18:06
  things
• 18:06
  give
• 18:07
  us
• 18:07
  a
• 18:07
  unique
• 18:08
  filter.
• 18:08
  I
• 18:08
  have
• 18:09
  fraternal
• 18:09
  twins
• 18:10
  born
• 18:10
  the
• 18:10
  same
• 18:10
  day,
• 18:11
  six
• 18:11
  minutes
• 18:11
  apart,
• 18:12
  and
• 18:12
  they're
• 18:12
  nine.
• 18:12
  They're
• 18:13
  yin
• 18:13
  yang,
• 18:13
  like
• 18:13
  right
• 18:14
  brain,
• 18:14
  left
• 18:14
  brain.
• 18:14
  They're
• 18:14
  totally
• 18:15
  different.
• 18:15
  Even
• 18:16
  though
• 18:16
  they're
• 18:16
  experienced
• 18:17
  in
• 18:17
  our
• 18:17
  home,
• 18:17
  in
• 18:17
  the
• 18:18
  same
• 18:18
  family,
• 18:18
  they're
• 18:18
  very
• 18:19
  different
• 18:19
  human
• 18:19
  beings.
• 18:20
  Both
• 18:21
  wonderful
• 18:21
  and
• 18:21
  yet
• 18:21
  very
• 18:22
  different.
• 18:22
  When
• 18:23
  I
• 18:23
  look
• 18:23
  at
• 18:24
  our
• 18:24
  leadership
• 18:25
  strategy,
• 18:26
  I
• 18:26
  wanted
• 18:26
  to
• 18:27
  make
• 18:27
  sure
• 18:27
  we
• 18:27
  took
• 18:27
  into
• 18:28
  account
• 18:28
  that
• 18:29
  level
• 18:29
  of
• 18:29
  inclusion.
• 18:30
  One
• 18:30
  of
• 18:30
  our
• 18:30
  highest
• 18:31
  values
• 18:31
  is
• 18:31
  diversity,
• 18:32
  equity
• 18:32
  and
• 18:32
  inclusion.
• 18:32
  I
• 18:32
  know
• 18:33
  that's
• 18:33
  very
• 18:33
  controversial
• 18:33
  nowadays
• 18:34
  and
• 18:34
  people
• 18:35
  are
• 18:35
  saying
• 18:35
  it's
• 18:35
  over,
• 18:36
  but
• 18:37
  for
• 18:37
  me,
• 18:37
  just
• 18:38
  our
• 18:38
  differences
• 18:39
  are
• 18:39
  so
• 18:40
  obvious
• 18:40
  and
• 18:41
  beautiful
• 18:41
  and
• 18:42
  needed.
• 18:43
  So
• 18:43
  we
• 18:43
  know
• 18:43
  that
• 18:44
  disrupting
• 18:44
  groupthink
• 18:45
  is
• 18:45
  important
• 18:45
  by
• 18:46
  having
• 18:46
  different
• 18:46
  perspectives.
• 18:47
  This
• 18:47
  is
• 18:47
  kind
• 18:47
  of
• 18:48
  the
• 18:48
  nature
• 18:48
  of
• 18:48
  my
• 18:48
  podcast.
• 18:49
  I
• 18:49
  love
• 18:49
  learning
• 18:49
  from
• 18:49
  people's
• 18:50
  different
• 18:50
  perspectives.
• 18:51
  They
• 18:51
  form
• 18:52
  me
• 18:52
  as
• 18:52
  a
• 18:52
  person
• 18:52
  and
• 18:53
  I
• 18:53
  think
• 18:53
  that
• 18:53
  we
• 18:54
  learn
• 18:54
  how
• 18:54
  to
• 18:54
  make
• 18:55
  better
• 18:55
  decisions
• 18:55
  when
• 18:55
  we
• 18:56
  listen
• 18:56
  to
• 18:56
  each
• 18:56
  other.
• 18:56
  Core
• 18:57
  to
• 18:57
  the
• 18:57
  leadership
• 18:58
  strategy
• 18:58
  has
• 18:59
  been
• 18:59
  a
• 18:59
  course
• 19:00
  that
• 19:00
  I've
• 19:00
  rolled
• 19:00
  out
• 19:01
  globally
• 19:01
  and
• 19:01
  we're
• 19:01
  doing
• 19:02
  it
• 19:02
  in
• 19:02
  multiple
• 19:02
  languages.
• 19:03
  It's
• 19:03
  in
• 19:03
  Mandarin
• 19:04
  and
• 19:04
  then
• 19:05
  have
• 19:05
  it
• 19:05
  in
• 19:05
  Spanish
• 19:05
  as
• 19:06
  well.
• 19:06
  Listen
• 19:06
  to
• 19:06
  understand.
• 19:07
  And
• 19:08
  so
• 19:08
  we
• 19:08
  talk
• 19:08
  about
• 19:08
  listening
• 19:09
  for
• 19:09
  facts,
• 19:09
  feelings
• 19:10
  and
• 19:10
  values.
• 19:11
  People
• 19:11
  typically
• 19:12
  listen
• 19:12
  for
• 19:12
  one
• 19:13
  and
• 19:13
  not
• 19:13
  the
• 19:13
  other
• 19:13
  two.
• 19:14
  So
• 19:14
  we're
• 19:14
  really
• 19:14
  missing
• 19:15
  2/3
• 19:15
  of
• 19:15
  what
• 19:16
  people
• 19:16
  say.
• 19:17
  We
• 19:17
  talk
• 19:17
  about
• 19:17
  body
• 19:18
  language,
• 19:19
  55%
• 19:20
  of
• 19:20
  our
• 19:20
  communication
• 19:21
  is
• 19:21
  body
• 19:22
  language,
• 19:22
  and
• 19:23
  only
• 19:23
  about
• 19:24
  7%
• 19:24
  is
• 19:25
  words.
• 19:25
  This
• 19:25
  is
• 19:25
  a
• 19:26
  seminal
• 19:26
  study
• 19:26
  done
• 19:27
  by
• 19:27
  Dr.
• 19:27
  Albert
• 19:28
  Mehrapian,
• 19:29
  who
• 19:29
  discovered
• 19:30
  this.
• 19:30
  When
• 19:30
  we
• 19:30
  realized
• 19:31
  we
• 19:31
  so
• 19:32
  heavily
• 19:32
  focus
• 19:32
  on
• 19:32
  words
• 19:33
  and
• 19:33
  that's
• 19:33
  only
• 19:34
  7%.
• 19:35
  We're
• 19:35
  really
• 19:35
  miscommunicating
• 19:36
  quite
• 19:36
  a
• 19:36
  bit.
• 19:37
  When
• 19:37
  you
• 19:37
  add
• 19:37
  in
• 19:37
  global
• 19:38
  cultures
• 19:39
  and
• 19:39
  different
• 19:40
  ways
• 19:40
  people
• 19:40
  think
• 19:41
  and
• 19:41
  different
• 19:41
  values,
• 19:43
  different
• 19:43
  fingerprints
• 19:44
  of
• 19:44
  our
• 19:44
  neurological
• 19:45
  systems
• 19:46
  that
• 19:46
  filter
• 19:47
  the
• 19:47
  information
• 19:48
  coming
• 19:48
  at
• 19:48
  us
• 19:49
  is
• 19:50
  significant.
• 19:51
  So
• 19:51
  our
• 19:51
  role,
• 19:52
  our
• 19:52
  locus
• 19:53
  of
• 19:53
  control,
• 19:53
  really
• 19:53
  is
• 19:54
  to
• 19:54
  do
• 19:54
  our
• 19:55
  best
• 19:55
  job
• 19:55
  of
• 19:55
  communicating
• 19:56
  clearly,
• 19:57
  communicating
• 19:57
  well,
• 19:58
  and
• 19:58
  paying
• 19:58
  attention
• 19:59
  to
• 19:59
  the
• 19:59
  facts,
• 19:59
  feelings
• 20:00
  and
• 20:00
  values.
• 20:01
  I
• 20:01
  take
• 20:01
  our
• 20:01
  company
• 20:02
  employees
• 20:03
  through
• 20:03
  an
• 20:03
  exercise
• 20:04
  and
• 20:04
  they
• 20:04
  practice
• 20:05
  that,
• 20:05
  and
• 20:05
  it's
• 20:05
  still
• 20:05
  a
• 20:05
  work
• 20:06
  in
• 20:06
  progress
• 20:06
  for
• 20:06
  me.
• 20:06
  I
• 20:06
  don't
• 20:07
  have
• 20:07
  a
• 20:07
  PhD
• 20:07
  in
• 20:07
  listening,
• 20:08
  just
• 20:08
  FYI.
• 20:10
  It's
• 20:10
  hard
• 20:10
  both
• 20:11
  at
• 20:11
  work
• 20:11
  and
• 20:11
  home
• 20:12
  and
• 20:12
  in
• 20:12
  families.
• 20:13
  As
• 20:13
  a
• 20:13
  sister,
• 20:13
  as
• 20:14
  a
• 20:14
  daughter,
• 20:14
  as
• 20:14
  a
• 20:14
  friend.
• 20:15
  I
• 20:15
  work
• 20:16
  on
• 20:16
  it
• 20:16
  as
• 20:16
  a
• 20:16
  leader
• 20:17
  and
• 20:17
  as
• 20:17
  somebody
• 20:18
  who's
• 20:18
  working
• 20:18
  with
• 20:18
  our
• 20:18
  managers
• 20:19
  and
• 20:19
  our
• 20:19
  executives
• 20:20
  to
• 20:21
  listen
• 20:21
  well,
• 20:22
  because
• 20:23
  we
• 20:23
  miss
• 20:23
  things.
• 20:24
  And
• 20:24
  when
• 20:24
  we
• 20:24
  miss
• 20:25
  things,
• 20:25
  business
• 20:25
  decisions
• 20:26
  get
• 20:26
  made,
• 20:27
  and
• 20:27
  they
• 20:27
  may
• 20:28
  or
• 20:28
  may
• 20:28
  not
• 20:28
  be
• 20:28
  the
• 20:28
  best
• 20:29
  decisions
• 20:30
  for
• 20:30
  both
• 20:30
  our
• 20:31
  customers,
• 20:31
  our
• 20:31
  employees,
• 20:32
  and
• 20:32
  organizations
• 20:33
  as
• 20:33
  a
• 20:33
  whole.
• 20:34
  Foundational
• 20:35
  to
• 20:35
  this
• 20:35
  key
• 20:36
  leadership
• 20:36
  program
• 20:36
  has
• 20:37
  been
• 20:37
  our
• 20:37
  Listen
• 20:37
  to
• 20:37
  Understand
• 20:38
  course.
• 20:38
  Then
• 20:38
  we
• 20:38
  move
• 20:38
  on
• 20:39
  to
• 20:39
  better
• 20:39
  conversations.
• 20:40
  Every
• 20:40
  day
• 20:40
  we
• 20:41
  walk
• 20:41
  through
• 20:41
  a
• 20:41
  model
• 20:42
  of
• 20:42
  how
• 20:42
  to
• 20:42
  have
• 20:43
  hard
• 20:43
  conversations
• 20:44
  with
• 20:45
  feedback
• 20:45
  and
• 20:46
  how
• 20:46
  to
• 20:46
  do
• 20:46
  that
• 20:47
  well.
• 20:48
  We
• 20:48
  have
• 20:49
  something
• 20:49
  called
• 20:49
  direction,
• 20:50
  alignment,
• 20:50
  commitment,
• 20:51
  where
• 20:51
  we
• 20:51
  get
• 20:51
  really
• 20:52
  into
• 20:52
  the
• 20:52
  nitty
• 20:52
  gritty
• 20:52
  details
• 20:53
  of
• 20:54
  where
• 20:54
  are
• 20:54
  we
• 20:55
  in
• 20:55
  our
• 20:55
  team?
• 20:56
  What
• 20:56
  is
• 20:56
  our
• 20:56
  big
• 20:57
  opportunity?
• 20:57
  Is
• 20:57
  it
• 20:57
  that
• 20:57
  we're
• 20:58
  not
• 20:58
  focusing
• 20:59
  much
• 20:59
  on
• 20:59
  direction?
• 21:00
  Some
• 21:00
  people
• 21:00
  don't
• 21:00
  know
• 21:00
  where
• 21:01
  to
• 21:01
  go.
• 21:01
  Are
• 21:01
  we
• 21:01
  not
• 21:02
  aligned?
• 21:02
  How
• 21:02
  committed
• 21:03
  is
• 21:03
  our
• 21:03
  team
• 21:03
  with
• 21:04
  each
• 21:04
  other?
• 21:04
  People
• 21:05
  come
• 21:05
  out
• 21:05
  of
• 21:05
  that
• 21:05
  exercise
• 21:06
  by
• 21:06
  doing
• 21:06
  some
• 21:07
  small
• 21:07
  groups
• 21:07
  and
• 21:07
  some
• 21:08
  introspection,
• 21:08
  and
• 21:08
  we
• 21:09
  work
• 21:09
  through
• 21:09
  it
• 21:09
  together
• 21:10
  about
• 21:10
  three
• 21:10
  hours.
• 21:11
  And
• 21:11
  then
• 21:11
  people
• 21:12
  come
• 21:12
  out
• 21:12
  with
• 21:12
  their
• 21:13
  big
• 21:13
  opportunity
• 21:14
  for
• 21:14
  growth.
• 21:15
  We're
• 21:15
  rolling
• 21:15
  out
• 21:15
  new
• 21:15
  things
• 21:16
  this
• 21:16
  year
• 21:16
  around
• 21:17
  burnout,
• 21:18
  prevention
• 21:19
  and
• 21:19
  how
• 21:19
  we
• 21:19
  can
• 21:19
  work
• 21:20
  better
• 21:20
  together
• 21:20
  in
• 21:21
  that
• 21:21
  way.
• 21:21
  And
• 21:22
  then
• 21:22
  a
• 21:22
  new
• 21:23
  new
• 21:23
  manager
• 21:23
  training
• 21:24
  that
• 21:24
  we're
• 21:24
  piloting
• 21:25
  in
• 21:25
  the
• 21:25
  UK
• 21:26
  and
• 21:26
  then
• 21:26
  going
• 21:26
  to
• 21:26
  roll
• 21:27
  out
• 21:27
  globally.
• 21:27
  So,
• 21:27
  yes,
• 21:28
  another
• 21:29
  part
• 21:29
  of
• 21:29
  it
• 21:29
  is
• 21:29
  called
• 21:29
  Fundamental
• 21:30
  4,
• 21:30
  where
• 21:30
  we
• 21:30
  walk
• 21:30
  through
• 21:31
  the
• 21:31
  four
• 21:31
  fundamentals
• 21:31
  of
• 21:32
  leadership
• 21:32
  based
• 21:32
  on
• 21:33
  the
• 21:33
  research.
• 21:33
  All
• 21:33
  these
• 21:34
  things
• 21:34
  are
• 21:34
  really
• 21:34
  exciting.
• 21:35
  I've
• 21:35
  seen
• 21:35
  some
• 21:36
  people
• 21:36
  get
• 21:37
  great
• 21:37
  promotions
• 21:38
  based
• 21:38
  on
• 21:38
  coming
• 21:38
  through
• 21:39
  this.
• 21:39
  In
• 21:39
  our
• 21:39
  company,
• 21:40
  we
• 21:40
  saw
• 21:40
  our
• 21:40
  metrics
• 21:41
  increase.
• 21:41
  We
• 21:42
  had
• 21:42
  8
• 21:42
  out
• 21:42
  of
• 21:42
  10
• 21:43
  leadership
• 21:44
  categories
• 21:45
  we
• 21:45
  were
• 21:45
  working
• 21:45
  on
• 21:46
  this
• 21:46
  past
• 21:46
  year.
• 21:47
  Just
• 21:47
  in
• 21:47
  2024
• 21:48
  alone,
• 21:48
  we
• 21:48
  saw
• 21:49
  eight
• 21:49
  of
• 21:49
  those
• 21:49
  increase
• 21:50
  by
• 21:50
  either
• 21:50
  4
• 21:51
  to
• 21:51
  6%,
• 21:52
  which
• 21:52
  is
• 21:52
  pretty
• 21:52
  big,
• 21:53
  you
• 21:53
  know,
• 21:53
  for
• 21:54
  a
• 21:54
  global
• 21:54
  company.
• 21:55
  I
• 21:55
  was
• 21:55
  pretty
• 21:55
  proud
• 21:55
  of
• 21:55
  that.
• 21:56
  Anytime
• 21:56
  you
• 21:56
  see
• 21:56
  manager
• 21:57
  satisfaction
• 21:57
  increase,
• 21:58
  which
• 21:58
  we
• 21:58
  did,
• 21:59
  that
• 21:59
  was
• 21:59
  huge
• 22:00
  for
• 22:00
  us,
• 22:00
  it's
• 22:00
  outstanding.
• 22:01
  I
• 22:01
  just
• 22:01
  think
• 22:01
  it's
• 22:02
  great
• 22:02
  that
• 22:02
  your
• 22:03
  company,
• 22:04
  and
• 22:06
  if
• 22:06
  your
• 22:06
  company
• 22:06
  is
• 22:07
  doing
• 22:07
  it,
• 22:07
  other
• 22:07
  companies
• 22:08
  are
• 22:08
  doing
• 22:08
  it
• 22:08
  too,
• 22:08
  are
• 22:09
  giving
• 22:09
  space.
• 22:10
  We
• 22:10
  need
• 22:10
  to
• 22:10
  always
• 22:11
  look
• 22:11
  for
• 22:11
  places
• 22:11
  where
• 22:12
  we
• 22:12
  have
• 22:12
  opportunity.
• 22:13
  Right.
• 22:13
  And
• 22:13
  there
• 22:13
  are
• 22:13
  some
• 22:14
  places
• 22:14
  where
• 22:15
  there
• 22:15
  may
• 22:15
  not
• 22:15
  be
• 22:16
  the
• 22:16
  investment
• 22:17
  in
• 22:17
  this
• 22:17
  kind
• 22:18
  of
• 22:18
  work.
• 22:18
  Whereas
• 22:20
  strong
• 22:20
  forward
• 22:21
  leading
• 22:21
  companies,
• 22:22
  the
• 22:22
  companies
• 22:23
  that
• 22:23
  are
• 22:23
  going
• 22:23
  to
• 22:23
  really
• 22:24
  last
• 22:24
  through
• 22:25
  all
• 22:25
  the
• 22:25
  things
• 22:25
  that
• 22:26
  are
• 22:26
  coming
• 22:26
  out
• 22:27
  in
• 22:27
  the
• 22:27
  future,
• 22:28
  through
• 22:28
  the
• 22:28
  ups
• 22:29
  and
• 22:29
  downs
• 22:29
  of
• 22:29
  politics
• 22:30
  and
• 22:31
  cybersecurity
• 22:32
  issues
• 22:32
  and
• 22:32
  beyond.
• 22:33
  We
• 22:33
  need
• 22:33
  to
• 22:33
  have
• 22:34
  this
• 22:34
  humanity
• 22:34
  in
• 22:35
  place
• 22:35
  that
• 22:35
  we
• 22:35
  can
• 22:35
  understand
• 22:36
  our
• 22:36
  teams
• 22:36
  and
• 22:36
  our
• 22:37
  constituents.
• 22:38
  I
• 22:38
  just
• 22:38
  think
• 22:39
  it's
• 22:39
  really
• 22:39
  incredible.
• 22:40
  Laurie,
• 22:41
  you're
• 22:41
  one
• 22:41
  of
• 22:41
  those
• 22:42
  people.
• 22:42
  I
• 22:42
  can
• 22:42
  tell
• 22:43
  you're.
• 22:43
  You
• 22:44
  are
• 22:44
  living
• 22:45
  your
• 22:45
  work,
• 22:46
  your
• 22:46
  unique
• 22:47
  value,
• 22:47
  your
• 22:47
  superpower
• 22:48
  in
• 22:49
  action.
• 22:49
  It's
• 22:50
  no
• 22:50
  wonder
• 22:51
  you're
• 22:51
  on
• 22:51
  so
• 22:52
  many
• 22:52
  boards
• 22:52
  because
• 22:53
  these
• 22:53
  are
• 22:54
  important
• 22:55
  skills
• 22:55
  of
• 22:56
  board
• 22:56
  directors.
• 22:57
  I
• 22:57
  do
• 22:57
  want
• 22:58
  to
• 22:58
  come
• 22:58
  back
• 22:58
  to
• 22:58
  a
• 22:58
  couple
• 22:58
  of
• 22:58
  these
• 22:59
  things.
• 22:59
  You
• 22:59
  have
• 22:59
  listen
• 22:59
  to
• 23:00
  understand
• 23:00
  facts,
• 23:01
  feelings
• 23:01
  and
• 23:01
  values.
• 23:02
  When
• 23:02
  we're
• 23:02
  with
• 23:02
  our
• 23:03
  children
• 23:03
  or
• 23:04
  we're
• 23:04
  with
• 23:04
  our
• 23:05
  girlfriends,
• 23:06
  we're
• 23:06
  more
• 23:07
  in
• 23:07
  tuned
• 23:07
  with
• 23:08
  the
• 23:08
  feelings
• 23:08
  and
• 23:09
  the
• 23:09
  values.
• 23:10
  But
• 23:10
  then
• 23:10
  when
• 23:10
  we
• 23:10
  go
• 23:11
  to
• 23:11
  work
• 23:11
  again,
• 23:11
  we
• 23:12
  compartmentalize.
• 23:13
  This
• 23:14
  is
• 23:14
  what
• 23:14
  we
• 23:14
  do
• 23:14
  at
• 23:14
  work
• 23:15
  too.
• 23:15
  Right.
• 23:15
  We're
• 23:15
  going
• 23:16
  to
• 23:16
  notice
• 23:16
  how
• 23:16
  people
• 23:16
  feel
• 23:17
  and
• 23:17
  what
• 23:18
  they
• 23:18
  value.
• 23:19
  I'm
• 23:19
  curious
• 23:20
  if
• 23:20
  you
• 23:20
  could
• 23:20
  give
• 23:20
  us
• 23:21
  one
• 23:21
  or
• 23:21
  two
• 23:22
  tips
• 23:22
  on
• 23:22
  better
• 23:23
  conversations
• 23:24
  from
• 23:24
  your
• 23:24
  better
• 23:24
  conversations
• 23:25
  every
• 23:25
  day.
• 23:26
  What
• 23:26
  are
• 23:26
  some
• 23:26
  of
• 23:26
  the
• 23:26
  things
• 23:27
  that
• 23:27
  you
• 23:27
  advise
• 23:27
  at
• 23:28
  work?
• 23:30
  Yes,
• 23:31
  I
• 23:31
  think
• 23:31
  that
• 23:31
  it's
• 23:32
  building
• 23:32
  on
• 23:32
  the
• 23:32
  whole
• 23:33
  listening
• 23:33
  to
• 23:33
  understand.
• 23:34
  Not
• 23:35
  that
• 23:35
  any
• 23:35
  of
• 23:35
  us
• 23:35
  really
• 23:35
  masters
• 23:36
  that
• 23:36
  completely,
• 23:37
  but
• 23:37
  once
• 23:37
  you
• 23:38
  sort
• 23:38
  of
• 23:38
  understand
• 23:38
  the
• 23:39
  work
• 23:39
  you're
• 23:39
  needing
• 23:39
  to
• 23:39
  do
• 23:40
  there
• 23:40
  and
• 23:40
  you've
• 23:40
  got
• 23:40
  that
• 23:41
  clear
• 23:41
  in
• 23:42
  your
• 23:42
  mind,
• 23:42
  then
• 23:43
  you
• 23:44
  have
• 23:44
  opportunities
• 23:45
  all
• 23:45
  the
• 23:45
  time
• 23:46
  to
• 23:46
  when
• 23:46
  something
• 23:47
  happens,
• 23:48
  maybe
• 23:49
  on
• 23:49
  your
• 23:49
  team,
• 23:49
  maybe
• 23:50
  you're
• 23:50
  in
• 23:50
  a
• 23:50
  situation
• 23:50
  where
• 23:51
  you're
• 23:51
  an
• 23:51
  executive
• 23:52
  and
• 23:52
  meeting
• 23:53
  with
• 23:53
  the
• 23:53
  board,
• 23:53
  for
• 23:53
  example,
• 23:54
  and
• 23:55
  somebody
• 23:55
  on
• 23:55
  your
• 23:56
  team
• 23:56
  interrupts
• 23:58
  somebody
• 23:58
  else
• 23:58
  there.
• 23:59
  You
• 23:59
  know,
• 23:59
  women
• 23:59
  often
• 24:00
  get
• 24:00
  interrupted
• 24:00
  quite
• 24:00
  a
• 24:00
  bit.
• 24:01
  And
• 24:01
  research
• 24:01
  shows
• 24:02
  that
• 24:03
  men
• 24:03
  somehow
• 24:04
  are
• 24:04
  socialized
• 24:05
  to
• 24:05
  not
• 24:05
  even
• 24:05
  notice
• 24:06
  that.
• 24:07
  And
• 24:07
  actually
• 24:07
  I
• 24:07
  would
• 24:08
  say
• 24:08
  even
• 24:08
  women
• 24:08
  are
• 24:08
  probably
• 24:09
  not
• 24:09
  always
• 24:09
  noticing
• 24:10
  it.
• 24:10
  But
• 24:12
  when
• 24:12
  they
• 24:12
  often
• 24:13
  do
• 24:13
  research
• 24:13
  on
• 24:14
  it,
• 24:14
  it's
• 24:14
  that
• 24:15
  women
• 24:16
  are
• 24:16
  often
• 24:16
  interrupted
• 24:17
  or
• 24:18
  their
• 24:18
  ideas
• 24:19
  are
• 24:19
  mentioned
• 24:20
  by
• 24:20
  a
• 24:20
  man
• 24:20
  and
• 24:20
  then
• 24:21
  he
• 24:21
  gets
• 24:21
  the
• 24:21
  credit
• 24:22
  for
• 24:22
  it.
• 24:22
  So
• 24:23
  that
• 24:23
  might
• 24:23
  be
• 24:23
  a
• 24:23
  situation
• 24:24
  where
• 24:24
  there
• 24:25
  needs
• 24:25
  to
• 24:25
  be
• 24:25
  some
• 24:25
  feedback
• 24:26
  after
• 24:26
  that
• 24:26
  meeting
• 24:27
  between
• 24:27
  two
• 24:27
  executives.
• 24:29
  The
• 24:29
  important
• 24:29
  part
• 24:30
  of
• 24:30
  that
• 24:30
  conversation
• 24:31
  is
• 24:31
  to
• 24:31
  think
• 24:32
  through
• 24:32
  it
• 24:32
  ahead
• 24:32
  of
• 24:32
  time,
• 24:33
  maybe
• 24:33
  even
• 24:33
  write
• 24:33
  it
• 24:33
  out.
• 24:34
  So
• 24:34
  I
• 24:34
  have
• 24:35
  our
• 24:36
  work
• 24:37
  Leadership
• 24:38
  Summit
• 24:38
  participants
• 24:39
  take
• 24:39
  a
• 24:39
  few
• 24:40
  minutes
• 24:40
  to
• 24:40
  on
• 24:41
  their
• 24:41
  own,
• 24:41
  write
• 24:41
  it
• 24:41
  out
• 24:42
  like
• 24:42
  a
• 24:42
  situation
• 24:43
  they
• 24:43
  need
• 24:43
  to
• 24:43
  have
• 24:43
  a
• 24:43
  conversation
• 24:44
  with
• 24:44
  somebody
• 24:44
  about.
• 24:45
  And
• 24:45
  so
• 24:46
  the
• 24:46
  model
• 24:47
  is
• 24:47
  sbii
• 24:48
  and
• 24:48
  so
• 24:48
  you
• 24:48
  write
• 24:49
  out
• 24:49
  each
• 24:49
  of
• 24:49
  those
• 24:49
  things.
• 24:49
  S
• 24:50
  is
• 24:50
  the
• 24:50
  situation
• 24:51
  you
• 24:51
  want
• 24:51
  to
• 24:51
  mention.
• 24:52
  This
• 24:52
  specific
• 24:52
  situation
• 24:53
  as
• 24:53
  clearly
• 24:53
  as
• 24:54
  you
• 24:54
  can.
• 24:54
  Because
• 24:54
  if
• 24:54
  you
• 24:55
  don't,
• 24:55
  people
• 24:55
  can't
• 24:56
  recall
• 24:56
  a
• 24:56
  memory
• 24:57
  of
• 24:57
  what
• 24:57
  they
• 24:57
  did
• 24:57
  or
• 24:57
  didn't
• 24:58
  do.
• 24:58
  If
• 24:59
  you
• 24:59
  just
• 24:59
  say
• 24:59
  generally,
• 25:00
  oh,
• 25:00
  you
• 25:00
  interrupt
• 25:01
  all
• 25:01
  the
• 25:01
  time.
• 25:01
  Well,
• 25:01
  it's
• 25:01
  hard
• 25:02
  for
• 25:02
  somebody
• 25:02
  to
• 25:02
  change
• 25:03
  that
• 25:03
  behavior
• 25:03
  if
• 25:04
  they
• 25:04
  can't
• 25:04
  recall
• 25:04
  a
• 25:05
  time
• 25:05
  they
• 25:05
  did
• 25:05
  it.
• 25:06
  You're
• 25:06
  helping
• 25:06
  them
• 25:07
  recall
• 25:07
  it.
• 25:07
  So
• 25:07
  they're
• 25:07
  not
• 25:08
  expected
• 25:08
  to
• 25:08
  do
• 25:09
  that
• 25:09
  hard
• 25:09
  work
• 25:09
  because
• 25:09
  they
• 25:09
  don't
• 25:10
  necessarily
• 25:10
  know
• 25:10
  what
• 25:11
  you're
• 25:11
  thinking.
• 25:11
  Right.
• 25:12
  So
• 25:12
  it's
• 25:12
  clear.
• 25:12
  It's
• 25:13
  like
• 25:13
  that
• 25:13
  meeting
• 25:13
  on
• 25:13
  Tuesday
• 25:14
  at
• 25:14
  11.
• 25:15
  Right.
• 25:15
  Just
• 25:15
  be
• 25:15
  very
• 25:15
  specific.
• 25:16
  And
• 25:16
  then
• 25:17
  behavior
• 25:17
  is
• 25:17
  the
• 25:18
  b.
• 25:18
  So
• 25:19
  the
• 25:19
  behavior
• 25:19
  they
• 25:19
  exhibited,
• 25:20
  the
• 25:20
  behavior
• 25:21
  was
• 25:21
  they
• 25:21
  interrupted.
• 25:22
  Right.
• 25:23
  And
• 25:23
  just
• 25:23
  very
• 25:23
  clear.
• 25:24
  And
• 25:24
  then
• 25:25
  here's
• 25:25
  where
• 25:26
  you
• 25:27
  talk
• 25:27
  about
• 25:28
  the
• 25:28
  impact.
• 25:29
  You
• 25:29
  just
• 25:29
  say
• 25:29
  the
• 25:29
  impact
• 25:30
  it
• 25:30
  had
• 25:30
  on
• 25:30
  you.
• 25:30
  If
• 25:31
  you've
• 25:31
  ever
• 25:31
  done
• 25:31
  couples
• 25:31
  therapy
• 25:32
  or
• 25:32
  any
• 25:32
  of
• 25:32
  that
• 25:33
  kind
• 25:33
  of
• 25:33
  stuff,
• 25:33
  just
• 25:33
  basic
• 25:34
  relationship
• 25:35
  therapy,
• 25:35
  they
• 25:36
  often
• 25:36
  tell
• 25:36
  you,
• 25:37
  you
• 25:37
  can't
• 25:37
  change
• 25:38
  the
• 25:38
  other
• 25:38
  person.
• 25:39
  You
• 25:39
  can
• 25:39
  only
• 25:40
  change
• 25:40
  yourself.
• 25:41
  Right.
• 25:41
  And
• 25:41
  so
• 25:41
  you
• 25:42
  can
• 25:42
  mention
• 25:42
  how
• 25:42
  you
• 25:43
  feel.
• 25:43
  So
• 25:43
  I
• 25:43
  feel
• 25:44
  statements.
• 25:44
  It's
• 25:44
  kind
• 25:45
  of
• 25:45
  similar
• 25:45
  to
• 25:45
  this.
• 25:46
  It's.
• 25:46
  That
• 25:47
  impacted
• 25:47
  me
• 25:48
  because
• 25:49
  my
• 25:49
  words
• 25:49
  didn't
• 25:50
  matter
• 25:50
  when
• 25:50
  I
• 25:50
  was
• 25:50
  interrupted
• 25:51
  or
• 25:51
  whatever.
• 25:51
  Whatever
• 25:52
  the
• 25:52
  impact
• 25:52
  was
• 25:52
  on
• 25:53
  you.
• 25:53
  Or
• 25:53
  that
• 25:53
  impacted
• 25:54
  me
• 25:54
  because
• 25:54
  I
• 25:54
  couldn't
• 25:55
  mention
• 25:55
  this
• 25:56
  metric
• 25:56
  that
• 25:56
  I
• 25:56
  was
• 25:56
  going
• 25:56
  to
• 25:57
  share
• 25:57
  with
• 25:57
  the
• 25:57
  board
• 25:57
  because
• 25:57
  I
• 25:57
  got
• 25:58
  interrupted
• 25:58
  and
• 25:58
  I
• 25:58
  never
• 25:59
  had
• 25:59
  a
• 25:59
  chance
• 25:59
  to
• 25:59
  say
• 25:59
  it.
• 26:00
  And
• 26:00
  it
• 26:00
  affected
• 26:00
  our
• 26:00
  team
• 26:01
  and
• 26:01
  my
• 26:01
  perspective.
• 26:01
  So
• 26:02
  you
• 26:02
  just
• 26:02
  mentioned
• 26:02
  the
• 26:02
  impact
• 26:02
  on
• 26:03
  you,
• 26:03
  and
• 26:03
  that's
• 26:03
  where
• 26:04
  you
• 26:04
  pause
• 26:04
  before
• 26:05
  the
• 26:05
  next.
• 26:05
  Here's
• 26:05
  the
• 26:06
  part
• 26:06
  where
• 26:06
  a
• 26:06
  lot
• 26:06
  of
• 26:06
  us
• 26:07
  don't
• 26:07
  do
• 26:07
  this,
• 26:08
  but
• 26:08
  it's
• 26:08
  very
• 26:09
  impactful.
• 26:10
  You
• 26:11
  ask
• 26:11
  for
• 26:11
  their
• 26:11
  intent
• 26:12
  with
• 26:12
  a
• 26:12
  lot
• 26:12
  of
• 26:12
  curiosity
• 26:14
  because
• 26:14
  we
• 26:14
  don't
• 26:14
  know.
• 26:15
  And
• 26:15
  just
• 26:15
  like
• 26:15
  I
• 26:15
  mentioned,
• 26:16
  that
• 26:16
  filter,
• 26:17
  it's
• 26:17
  different.
• 26:18
  Right.
• 26:19
  My
• 26:19
  two
• 26:19
  twins
• 26:20
  might
• 26:20
  see
• 26:20
  the
• 26:20
  same
• 26:21
  situation
• 26:21
  in
• 26:21
  a
• 26:22
  different
• 26:22
  way.
• 26:22
  Unfortunately,
• 26:23
  if
• 26:23
  we
• 26:23
  had
• 26:23
  a
• 26:23
  car
• 26:23
  accident
• 26:24
  happen
• 26:24
  in
• 26:24
  front
• 26:24
  of
• 26:24
  our
• 26:24
  house
• 26:25
  today
• 26:25
  and
• 26:26
  we
• 26:26
  happen
• 26:26
  to
• 26:26
  see
• 26:26
  it
• 26:26
  at
• 26:26
  our
• 26:27
  window,
• 26:27
  the
• 26:27
  police
• 26:28
  might
• 26:28
  want
• 26:28
  our
• 26:28
  perspective
• 26:29
  as
• 26:29
  a
• 26:29
  witness.
• 26:30
  They
• 26:30
  might
• 26:30
  also
• 26:30
  want
• 26:30
  witnesses
• 26:31
  of
• 26:31
  passersby.
• 26:32
  And
• 26:32
  we
• 26:33
  might
• 26:33
  all
• 26:33
  have
• 26:33
  seen
• 26:33
  it
• 26:33
  a
• 26:34
  little
• 26:34
  bit
• 26:34
  differently
• 26:34
  because
• 26:35
  of
• 26:35
  the
• 26:35
  angle
• 26:35
  our
• 26:36
  views,
• 26:36
  our,
• 26:37
  you
• 26:37
  know,
• 26:37
  what
• 26:37
  point
• 26:38
  of
• 26:38
  the
• 26:38
  accident
• 26:39
  we
• 26:39
  happen
• 26:39
  to
• 26:39
  kind
• 26:39
  of
• 26:39
  see.
• 26:40
  All
• 26:40
  of
• 26:40
  that
• 26:40
  might
• 26:40
  be
• 26:40
  slightly
• 26:41
  different,
• 26:41
  which
• 26:41
  is
• 26:41
  why
• 26:41
  they
• 26:42
  call
• 26:42
  witnesses
• 26:42
  on
• 26:43
  a
• 26:43
  stand
• 26:43
  that
• 26:44
  are
• 26:44
  more
• 26:44
  than
• 26:44
  one
• 26:44
  to
• 26:45
  sort
• 26:45
  of
• 26:45
  get
• 26:45
  an
• 26:45
  average
• 26:46
  sense
• 26:46
  of
• 26:46
  direction
• 26:47
  from
• 26:47
  the
• 26:47
  multiple
• 26:48
  perspectives.
• 26:49
  Right.
• 26:49
  And
• 26:49
  so
• 26:50
  that's
• 26:50
  why
• 26:50
  it's
• 26:50
  so
• 26:50
  important
• 26:51
  that
• 26:51
  when
• 26:52
  you
• 26:52
  do
• 26:52
  give
• 26:53
  feedback,
• 26:53
  you
• 26:53
  give
• 26:54
  somebody
• 26:54
  the
• 26:54
  opportunity
• 26:55
  to
• 26:55
  say,
• 26:55
  here
• 26:56
  was
• 26:56
  my
• 26:56
  intent.
• 26:57
  Because
• 26:57
  it
• 26:57
  will
• 26:57
  often
• 26:57
  be
• 26:58
  an
• 26:58
  aha
• 26:58
  moment
• 26:59
  for
• 26:59
  you
• 27:00
  and
• 27:00
  this
• 27:00
  light
• 27:00
  bulb
• 27:01
  over
• 27:01
  your
• 27:02
  head
• 27:02
  that
• 27:03
  It'll
• 27:03
  illuminate
• 27:03
  a
• 27:04
  part
• 27:04
  of
• 27:04
  it
• 27:04
  you
• 27:04
  didn't
• 27:04
  see
• 27:05
  and
• 27:05
  also
• 27:05
  allow
• 27:06
  you
• 27:06
  to
• 27:06
  have
• 27:06
  a
• 27:06
  moment
• 27:06
  of
• 27:07
  compassion
• 27:08
  for
• 27:08
  maybe
• 27:09
  what
• 27:09
  they
• 27:09
  were
• 27:09
  going
• 27:09
  through.
• 27:10
  And
• 27:10
  those
• 27:10
  different
• 27:10
  perspectives
• 27:11
  are
• 27:11
  really
• 27:11
  key.
• 27:12
  And
• 27:12
  so
• 27:12
  this
• 27:13
  model
• 27:13
  has
• 27:13
  been
• 27:14
  researched
• 27:14
  and
• 27:15
  been
• 27:15
  quite
• 27:15
  successful,
• 27:17
  and
• 27:17
  we
• 27:18
  are
• 27:18
  rolling
• 27:18
  it
• 27:18
  out
• 27:18
  with
• 27:18
  people
• 27:19
  learning
• 27:19
  it
• 27:19
  in
• 27:19
  our
• 27:19
  company.
• 27:20
  I'm
• 27:20
  really
• 27:20
  hoping
• 27:20
  that's
• 27:21
  leading
• 27:21
  to
• 27:21
  the
• 27:21
  better
• 27:21
  conversations
• 27:22
  that
• 27:22
  we're
• 27:22
  wanting
• 27:23
  globally.
• 27:24
  That's
• 27:25
  so
• 27:26
  great.
• 27:26
  And
• 27:26
  I'm
• 27:27
  just
• 27:27
  noticing,
• 27:27
  as
• 27:28
  you
• 27:28
  talk
• 27:28
  about
• 27:28
  that
• 27:28
  last
• 27:29
  piece,
• 27:29
  that
• 27:29
  intent,
• 27:30
  when
• 27:30
  you're
• 27:30
  giving
• 27:31
  somebody
• 27:31
  the
• 27:31
  opportunity.
• 27:32
  Right.
• 27:33
  You're
• 27:33
  not
• 27:34
  attacking
• 27:34
  them.
• 27:35
  Right.
• 27:36
  You're
• 27:36
  just,
• 27:36
  this
• 27:37
  is
• 27:37
  what
• 27:37
  I
• 27:37
  experienced.
• 27:39
  What
• 27:39
  was
• 27:39
  what,
• 27:40
  you
• 27:40
  know,
• 27:40
  what
• 27:40
  was
• 27:40
  happening
• 27:40
  for
• 27:41
  you,
• 27:41
  what
• 27:41
  was
• 27:41
  your
• 27:41
  intent?
• 27:42
  And
• 27:42
  then
• 27:42
  it's
• 27:43
  like,
• 27:44
  it's
• 27:45
  disarming.
• 27:46
  It's
• 27:46
  softening.
• 27:48
  And
• 27:48
  then
• 27:48
  you
• 27:49
  might
• 27:49
  discover
• 27:50
  they're
• 27:50
  gonna.
• 27:50
  They
• 27:50
  might
• 27:50
  tell
• 27:51
  you
• 27:51
  something
• 27:51
  that
• 27:51
  could
• 27:52
  turn
• 27:52
  it
• 27:52
  all
• 27:52
  around
• 27:53
  for
• 27:53
  you,
• 27:54
  help
• 27:54
  you
• 27:54
  discover
• 27:54
  that
• 27:55
  whatever
• 27:55
  way
• 27:55
  it
• 27:56
  hurt
• 27:56
  you,
• 27:57
  it
• 27:57
  wasn't
• 27:58
  about
• 27:58
  you
• 27:58
  or
• 27:58
  whatever.
• 27:59
  Right?
• 28:01
  Yeah.
• 28:01
  You
• 28:01
  know,
• 28:02
  more
• 28:02
  honesty,
• 28:03
  more.
• 28:04
  I
• 28:04
  just
• 28:04
  think
• 28:04
  it's
• 28:04
  great.
• 28:05
  So,
• 28:06
  wow.
• 28:06
  I
• 28:06
  could
• 28:06
  just
• 28:07
  keep
• 28:07
  on
• 28:07
  going
• 28:08
  and
• 28:08
  going
• 28:08
  here.
• 28:08
  We
• 28:09
  could
• 28:09
  talk
• 28:09
  about
• 28:09
  all
• 28:10
  sorts
• 28:10
  of
• 28:10
  things.
• 28:10
  I
• 28:11
  want
• 28:11
  to
• 28:11
  make
• 28:11
  sure.
• 28:12
  I
• 28:12
  just
• 28:12
  love
• 28:12
  this
• 28:13
  leadership
• 28:13
  philosophy
• 28:13
  that
• 28:14
  you
• 28:14
  have.
• 28:14
  I'm
• 28:15
  so
• 28:15
  grateful
• 28:15
  that
• 28:15
  you're
• 28:15
  having
• 28:16
  the
• 28:16
  space
• 28:16
  and
• 28:17
  the
• 28:17
  opportunity
• 28:17
  to
• 28:17
  develop
• 28:18
  it
• 28:18
  further.
• 28:19
  I
• 28:19
  definitely
• 28:20
  want
• 28:20
  to
• 28:20
  come
• 28:21
  back
• 28:21
  again
• 28:21
  and
• 28:22
  talk
• 28:22
  about
• 28:22
  it
• 28:22
  now.
• 28:23
  You're
• 28:23
  very
• 28:23
  involved.
• 28:24
  I
• 28:24
  want
• 28:24
  to
• 28:24
  make
• 28:24
  sure
• 28:25
  we
• 28:25
  talk
• 28:25
  about
• 28:25
  this.
• 28:26
  You
• 28:26
  were
• 28:26
  very
• 28:27
  involved
• 28:28
  in
• 28:29
  women's
• 28:29
  advocacy
• 28:30
  and
• 28:31
  representation.
• 28:32
  We
• 28:32
  talked
• 28:32
  a
• 28:32
  little
• 28:33
  bit
• 28:33
  about
• 28:33
  that
• 28:34
  in
• 28:34
  all
• 28:34
  kinds
• 28:35
  of
• 28:35
  places.
• 28:35
  Right.
• 28:36
  We're
• 28:36
  talking
• 28:36
  about
• 28:37
  government
• 28:37
  earlier.
• 28:38
  I
• 28:38
  know
• 28:38
  when
• 28:38
  the
• 28:38
  boardroom
• 28:39
  is
• 28:39
  important
• 28:39
  to
• 28:40
  you.
• 28:40
  Can
• 28:41
  you
• 28:41
  tell
• 28:41
  me,
• 28:42
  as
• 28:42
  an
• 28:42
  advocate
• 28:42
  for
• 28:43
  women's
• 28:43
  representation,
• 28:44
  what
• 28:45
  are
• 28:45
  some
• 28:45
  of
• 28:45
  the
• 28:45
  critical
• 28:45
  steps
• 28:46
  organizations
• 28:47
  can
• 28:47
  take
• 28:47
  to
• 28:47
  support
• 28:48
  and
• 28:48
  elevate
• 28:48
  women
• 28:49
  within
• 28:50
  their
• 28:50
  organizations
• 28:50
  and
• 28:51
  how
• 28:51
  we
• 28:51
  get
• 28:51
  more
• 28:51
  women
• 28:52
  also
• 28:52
  on
• 28:52
  boards.
• 28:54
  Yes.
• 28:55
  I
• 28:55
  would
• 28:56
  say
• 28:56
  reading
• 28:57
  books
• 28:57
  by
• 28:57
  women,
• 28:58
  listening
• 28:58
  to
• 28:58
  women,
• 28:59
  is
• 28:59
  not
• 28:59
  just
• 29:00
  the
• 29:00
  work
• 29:00
  for
• 29:00
  men,
• 29:01
  but
• 29:01
  for
• 29:01
  women,
• 29:01
  too.
• 29:02
  Like
• 29:02
  I
• 29:02
  mentioned,
• 29:03
  this
• 29:03
  was
• 29:03
  an
• 29:03
  intentional
• 29:04
  choice
• 29:04
  I
• 29:04
  personally
• 29:04
  made.
• 29:05
  There
• 29:06
  will
• 29:06
  never
• 29:06
  be
• 29:06
  a
• 29:06
  time
• 29:06
  where
• 29:07
  I'm
• 29:07
  not
• 29:07
  also
• 29:07
  listening
• 29:08
  to
• 29:08
  men,
• 29:08
  because
• 29:09
  they
• 29:09
  just.
• 29:09
  They
• 29:09
  are
• 29:09
  the
• 29:09
  default,
• 29:10
  it
• 29:10
  feels
• 29:10
  like.
• 29:11
  And
• 29:11
  when
• 29:11
  it
• 29:11
  comes
• 29:11
  to
• 29:11
  writing
• 29:12
  books
• 29:12
  or
• 29:12
  even
• 29:13
  podcasting,
• 29:13
  when
• 29:14
  I
• 29:14
  started
• 29:14
  podcasting,
• 29:15
  I
• 29:15
  was
• 29:16
  told
• 29:16
  in
• 29:16
  the
• 29:16
  US
• 29:17
  at
• 29:17
  least
• 29:18
  85%
• 29:19
  of
• 29:19
  podcasts
• 29:19
  were
• 29:20
  hosted
• 29:20
  by
• 29:20
  men
• 29:20
  and
• 29:21
  only
• 29:21
  15%
• 29:22
  by
• 29:22
  women,
• 29:22
  which
• 29:22
  really
• 29:23
  shocked
• 29:23
  me
• 29:23
  because
• 29:24
  I
• 29:24
  was,
• 29:24
  you
• 29:24
  know,
• 29:24
  the
• 29:24
  stereotype
• 29:25
  we
• 29:25
  often
• 29:25
  say
• 29:26
  is
• 29:26
  women
• 29:26
  talk
• 29:26
  more
• 29:27
  than
• 29:27
  men.
• 29:27
  Although
• 29:27
  we've
• 29:27
  been
• 29:28
  told
• 29:28
  that's
• 29:28
  actually
• 29:28
  not
• 29:29
  true.
• 29:29
  But
• 29:29
  I
• 29:29
  thought,
• 29:30
  well,
• 29:30
  one
• 29:30
  space
• 29:30
  we
• 29:30
  should
• 29:31
  Be
• 29:31
  able
• 29:31
  to
• 29:31
  have
• 29:31
  at
• 29:32
  least
• 29:32
  representation.
• 29:33
  That's
• 29:33
  50.
• 29:33
  50
• 29:33
  should
• 29:34
  be
• 29:34
  podcasting.
• 29:35
  But
• 29:35
  incidentally,
• 29:36
  we
• 29:36
  don't,
• 29:36
  at
• 29:36
  least
• 29:36
  here
• 29:36
  in
• 29:37
  the
• 29:37
  US
• 29:38
  interestingly,
• 29:38
  in
• 29:38
  France
• 29:39
  at
• 29:39
  the
• 29:39
  time,
• 29:39
  it
• 29:39
  was
• 29:39
  flip
• 29:40
  15%
• 29:40
  men.
• 29:41
  I
• 29:41
  thought
• 29:41
  that
• 29:41
  was
• 29:41
  fascinating.
• 29:42
  When
• 29:42
  it
• 29:42
  comes
• 29:43
  to
• 29:43
  advocating
• 29:44
  for
• 29:44
  women,
• 29:44
  having
• 29:45
  them
• 29:45
  in
• 29:45
  the.
• 29:45
  The
• 29:45
  spaces
• 29:46
  where
• 29:46
  we
• 29:47
  see
• 29:47
  equitable
• 29:49
  treatment,
• 29:49
  whether
• 29:49
  it's
• 29:49
  the
• 29:50
  Equal
• 29:50
  Rights
• 29:50
  Amendment,
• 29:51
  whether
• 29:51
  it's
• 29:51
  equal
• 29:51
  pay
• 29:52
  for
• 29:52
  equal
• 29:52
  work.
• 29:52
  In
• 29:52
  California,
• 29:53
  we've
• 29:53
  done
• 29:53
  a
• 29:53
  lot
• 29:53
  of
• 29:54
  work
• 29:54
  on
• 29:54
  that.
• 29:54
  I
• 29:54
  think
• 29:56
  grateful
• 29:56
  to
• 29:56
  the
• 29:56
  first
• 29:57
  partner
• 29:57
  of
• 29:57
  California,
• 29:57
  Jennifer
• 29:58
  Newsom,
• 29:58
  and
• 29:58
  a
• 29:58
  lot
• 29:59
  of
• 29:59
  her
• 29:59
  work
• 29:59
  and
• 29:59
  multiple
• 30:00
  organizations
• 30:00
  around
• 30:00
  this.
• 30:01
  One
• 30:01
  of
• 30:01
  the
• 30:02
  things
• 30:02
  I'm
• 30:02
  noticing,
• 30:03
  because
• 30:03
  here
• 30:03
  in
• 30:03
  Silicon
• 30:04
  Valley,
• 30:04
  we've
• 30:04
  been
• 30:04
  in
• 30:04
  the
• 30:04
  news
• 30:05
  a
• 30:05
  lot
• 30:05
  lately
• 30:05
  about
• 30:06
  masculinity
• 30:06
  and
• 30:06
  corporations,
• 30:07
  and
• 30:08
  there's
• 30:08
  a
• 30:08
  lot
• 30:09
  of
• 30:09
  talk
• 30:09
  about
• 30:09
  even
• 30:10
  toxic
• 30:10
  masculinity.
• 30:11
  What
• 30:11
  is
• 30:11
  masculinity?
• 30:12
  Instead
• 30:13
  of
• 30:13
  that
• 30:13
  approach,
• 30:14
  I
• 30:14
  think
• 30:15
  it's
• 30:15
  important
• 30:15
  to
• 30:15
  talk
• 30:16
  about
• 30:16
  humanity.
• 30:17
  What
• 30:17
  is
• 30:18
  humanity?
• 30:19
  Right.
• 30:19
  I
• 30:19
  mean,
• 30:20
  your
• 30:20
  gender
• 30:20
  is
• 30:21
  important,
• 30:21
  and
• 30:21
  the
• 30:22
  way
• 30:22
  you
• 30:22
  live
• 30:23
  in
• 30:23
  the
• 30:23
  world
• 30:23
  and
• 30:23
  the
• 30:23
  way
• 30:23
  you're
• 30:23
  perceived
• 30:24
  in
• 30:24
  that
• 30:24
  culture
• 30:25
  and
• 30:25
  their
• 30:25
  views
• 30:26
  on
• 30:26
  gender
• 30:26
  obviously,
• 30:27
  is
• 30:27
  huge
• 30:28
  and
• 30:28
  all
• 30:29
  of
• 30:29
  that.
• 30:29
  I
• 30:29
  have
• 30:29
  an
• 30:29
  undergrad
• 30:30
  in
• 30:30
  sociology.
• 30:30
  I
• 30:31
  very
• 30:31
  firmly
• 30:31
  understand
• 30:32
  this
• 30:32
  is
• 30:33
  important.
• 30:33
  At
• 30:34
  the
• 30:34
  same
• 30:34
  time,
• 30:36
  for
• 30:36
  me,
• 30:36
  being
• 30:37
  human
• 30:37
  leaders
• 30:38
  is
• 30:38
  where
• 30:38
  I
• 30:38
  want
• 30:38
  to
• 30:38
  emphasize
• 30:39
  we
• 30:40
  have
• 30:40
  a
• 30:40
  lot
• 30:40
  of
• 30:40
  AI
• 30:41
  that's
• 30:41
  beautiful
• 30:42
  in
• 30:42
  helping
• 30:42
  us
• 30:43
  transform
• 30:44
  everything.
• 30:45
  The
• 30:45
  company
• 30:45
  I
• 30:45
  work
• 30:46
  in,
• 30:46
  we're
• 30:46
  involved
• 30:46
  in
• 30:46
  AI.
• 30:47
  I
• 30:48
  personally
• 30:49
  use
• 30:49
  it
• 30:49
  in
• 30:49
  talent
• 30:50
  development.
• 30:50
  It's
• 30:50
  been
• 30:51
  very
• 30:51
  helpful
• 30:51
  to
• 30:51
  me
• 30:52
  as
• 30:52
  a
• 30:52
  podcast
• 30:52
  host
• 30:53
  as
• 30:53
  well.
• 30:53
  I
• 30:54
  partner
• 30:54
  with
• 30:55
  AI
• 30:55
  in
• 30:55
  many
• 30:56
  things,
• 30:56
  and
• 30:56
  yet
• 30:57
  I
• 30:57
  don't
• 30:57
  expect
• 30:57
  AI
• 30:58
  to
• 30:58
  be
• 30:58
  my
• 30:58
  best
• 30:58
  friend.
• 30:59
  I
• 30:59
  don't
• 31:00
  go
• 31:00
  to
• 31:00
  AI
• 31:00
  when
• 31:00
  I
• 31:01
  need
• 31:01
  a
• 31:01
  therapist.
• 31:02
  Right.
• 31:02
  There's
• 31:03
  a
• 31:03
  human
• 31:03
  element
• 31:04
  that
• 31:04
  we
• 31:04
  need
• 31:04
  to
• 31:04
  increase
• 31:05
  with
• 31:05
  our
• 31:05
  leaders.
• 31:06
  I
• 31:07
  believe
• 31:07
  very
• 31:08
  strongly
• 31:08
  that
• 31:09
  even
• 31:09
  in
• 31:09
  business,
• 31:10
  when
• 31:10
  we
• 31:10
  focus
• 31:10
  on
• 31:11
  humanity,
• 31:12
  treating
• 31:12
  each
• 31:12
  other
• 31:13
  with
• 31:13
  both
• 31:14
  human
• 31:14
  rights,
• 31:14
  which
• 31:15
  is
• 31:15
  the
• 31:15
  very
• 31:15
  low
• 31:15
  bar,
• 31:16
  basic.
• 31:17
  It's
• 31:17
  a
• 31:18
  human
• 31:18
  right
• 31:18
  to
• 31:18
  be
• 31:18
  free
• 31:19
  from
• 31:19
  degradation.
• 31:20
  Women
• 31:21
  or
• 31:22
  men
• 31:22
  or
• 31:22
  anyone
• 31:23
  should
• 31:23
  not
• 31:23
  have
• 31:23
  to
• 31:24
  be
• 31:24
  degraded
• 31:25
  in
• 31:25
  workplaces,
• 31:26
  faith
• 31:27
  spaces
• 31:27
  or
• 31:27
  in
• 31:28
  our
• 31:28
  communities.
• 31:28
  Right?
• 31:29
  And
• 31:29
  so
• 31:29
  this
• 31:29
  is
• 31:29
  a
• 31:29
  basic
• 31:30
  human
• 31:30
  right
• 31:31
  that's
• 31:31
  global.
• 31:32
  If
• 31:32
  we
• 31:32
  don't
• 31:32
  have
• 31:32
  equal
• 31:33
  rights
• 31:33
  enshrined
• 31:33
  in
• 31:33
  the
• 31:34
  US
• 31:34
  Constitution
• 31:35
  even
• 31:35
  now,
• 31:36
  what
• 31:36
  is
• 31:36
  holding
• 31:36
  people
• 31:37
  accountable
• 31:37
  to
• 31:37
  treat
• 31:38
  people
• 31:38
  with
• 31:38
  humanity,
• 31:39
  well,
• 31:39
  then
• 31:39
  we
• 31:39
  have
• 31:40
  to
• 31:40
  do
• 31:40
  that
• 31:40
  work
• 31:40
  until
• 31:40
  it's
• 31:41
  there
• 31:41
  legislated.
• 31:42
  Our
• 31:42
  corporations,
• 31:43
  our
• 31:43
  organizations
• 31:44
  should
• 31:44
  lead
• 31:44
  the
• 31:45
  way.
• 31:46
  My
• 31:47
  understanding
• 31:47
  from
• 31:48
  the
• 31:48
  men
• 31:48
  that
• 31:48
  are
• 31:48
  in
• 31:48
  my
• 31:49
  life,
• 31:49
  I'm
• 31:49
  a
• 31:50
  daughter,
• 31:50
  a
• 31:50
  sister
• 31:51
  to
• 31:51
  two
• 31:51
  amazing
• 31:52
  brothers.
• 31:53
  I've.
• 31:53
  I'm
• 31:53
  raising
• 31:54
  some
• 31:54
  boys.
• 31:55
  They're
• 31:55
  great.
• 31:55
  They're
• 31:56
  amazing.
• 31:56
  My
• 31:56
  husband's
• 31:57
  amazing.
• 31:58
  I
• 31:58
  have
• 31:59
  so
• 31:59
  many
• 31:59
  amazing
• 31:59
  men
• 31:59
  in
• 32:00
  my
• 32:00
  life,
• 32:00
  and
• 32:01
  they
• 32:02
  would
• 32:02
  also
• 32:03
  prefer
• 32:03
  that
• 32:04
  I
• 32:04
  was
• 32:04
  treated
• 32:04
  with
• 32:04
  equal
• 32:05
  rights
• 32:05
  as
• 32:06
  their
• 32:06
  loved
• 32:06
  one.
• 32:07
  It
• 32:07
  actually
• 32:07
  benefits
• 32:08
  them
• 32:08
  monetarily
• 32:09
  when
• 32:10
  my
• 32:10
  salary
• 32:10
  is
• 32:11
  equal
• 32:12
  for
• 32:12
  equal
• 32:12
  pay
• 32:13
  because
• 32:13
  I
• 32:13
  bring
• 32:13
  home
• 32:14
  more
• 32:14
  money
• 32:14
  for
• 32:14
  my
• 32:14
  family,
• 32:15
  right?
• 32:16
  And
• 32:16
  my
• 32:17
  kids,
• 32:17
  my
• 32:17
  boys
• 32:17
  would
• 32:18
  appreciate
• 32:18
  that.
• 32:18
  My
• 32:19
  husband,
• 32:19
  my
• 32:19
  brothers,
• 32:20
  my
• 32:20
  father,
• 32:20
  all
• 32:20
  of
• 32:20
  us,
• 32:20
  we
• 32:21
  would
• 32:21
  all
• 32:21
  be
• 32:21
  excited.
• 32:22
  The
• 32:22
  scarcity
• 32:23
  mentality
• 32:24
  that
• 32:24
  I
• 32:24
  see
• 32:24
  creeping
• 32:24
  in
• 32:25
  increasingly
• 32:25
  in
• 32:26
  our
• 32:26
  conversations
• 32:27
  geopolitically,
• 32:28
  and
• 32:28
  that
• 32:28
  is
• 32:29
  very
• 32:29
  prominent
• 32:29
  here
• 32:30
  in
• 32:30
  Silicon
• 32:30
  Valley
• 32:30
  with
• 32:31
  Elon
• 32:31
  Musk
• 32:31
  and
• 32:32
  Mark
• 32:32
  Zuckerberg.
• 32:32
  It's
• 32:32
  been
• 32:33
  in
• 32:33
  the
• 32:33
  news.
• 32:33
  I
• 32:34
  just
• 32:34
  think
• 32:34
  we
• 32:34
  need
• 32:35
  to
• 32:35
  reframe.
• 32:35
  We
• 32:36
  need
• 32:36
  to
• 32:36
  see
• 32:36
  that,
• 32:37
  we
• 32:37
  need
• 32:37
  to
• 32:37
  have
• 32:37
  that
• 32:37
  sbi.
• 32:38
  We
• 32:38
  need
• 32:38
  to
• 32:38
  have
• 32:39
  an
• 32:39
  understanding
• 32:40
  of
• 32:40
  the
• 32:40
  intent
• 32:40
  and
• 32:40
  the
• 32:41
  impact
• 32:41
  by
• 32:41
  listening
• 32:42
  to
• 32:42
  each
• 32:42
  other.
• 32:42
  Because
• 32:43
  I
• 32:44
  just
• 32:44
  don't
• 32:44
  imagine
• 32:45
  men
• 32:45
  who
• 32:46
  are
• 32:46
  saying
• 32:46
  these
• 32:46
  things
• 32:47
  are
• 32:48
  really
• 32:48
  cognizant
• 32:49
  of
• 32:49
  the
• 32:49
  fact
• 32:50
  that
• 32:50
  the
• 32:50
  women
• 32:50
  in
• 32:51
  their
• 32:51
  lives,
• 32:52
  these
• 32:52
  are
• 32:52
  who
• 32:52
  they're
• 32:52
  speaking
• 32:53
  about,
• 32:53
  these
• 32:53
  are
• 32:54
  the
• 32:54
  ones
• 32:54
  that
• 32:54
  are
• 32:55
  going
• 32:55
  to
• 32:55
  ultimately
• 32:55
  be
• 32:56
  facing
• 32:57
  the
• 32:57
  decisions
• 32:58
  that
• 32:58
  are
• 32:58
  being
• 32:58
  made.
• 32:59
  So
• 32:59
  I
• 32:59
  just
• 32:59
  would
• 32:59
  love
• 32:59
  to
• 33:00
  see
• 33:00
  us
• 33:00
  be
• 33:01
  more
• 33:01
  human
• 33:02
  leaders
• 33:02
  and
• 33:02
  increasingly
• 33:03
  be
• 33:03
  human.
• 33:04
  That
• 33:04
  means
• 33:04
  daring
• 33:05
  to
• 33:05
  lead.
• 33:05
  Like
• 33:05
  Brene
• 33:06
  Brown
• 33:06
  says,
• 33:06
  increasing
• 33:07
  our
• 33:07
  vulnerability,
• 33:08
  our
• 33:09
  empathy.
• 33:09
  That
• 33:09
  doesn't
• 33:10
  come
• 33:10
  naturally
• 33:10
  for
• 33:10
  everyone.
• 33:11
  Some
• 33:11
  of
• 33:11
  us
• 33:11
  have
• 33:12
  to
• 33:12
  work
• 33:12
  hard
• 33:12
  on
• 33:12
  that.
• 33:12
  But
• 33:12
  it's
• 33:13
  a
• 33:13
  skill
• 33:13
  we
• 33:13
  can
• 33:14
  learn.
• 33:14
  And
• 33:14
  we're
• 33:15
  better
• 33:15
  humans.
• 33:16
  We're
• 33:16
  better
• 33:16
  leaders
• 33:17
  in
• 33:17
  all
• 33:17
  of
• 33:17
  our
• 33:18
  spheres,
• 33:18
  whether
• 33:18
  it's
• 33:19
  business,
• 33:20
  tech,
• 33:21
  politics,
• 33:22
  education,
• 33:23
  being
• 33:23
  a
• 33:23
  friend,
• 33:24
  being
• 33:24
  a
• 33:24
  family
• 33:24
  member,
• 33:25
  community
• 33:25
  member,
• 33:26
  everything
• 33:26
  increases.
• 33:27
  The
• 33:27
  scarcity
• 33:28
  mentality
• 33:28
  says
• 33:28
  there's
• 33:29
  only
• 33:29
  one
• 33:29
  seat,
• 33:30
  and
• 33:30
  if
• 33:30
  you
• 33:30
  give
• 33:30
  it
• 33:30
  to
• 33:31
  somebody
• 33:31
  else,
• 33:31
  then
• 33:31
  you
• 33:31
  don't
• 33:32
  get
• 33:32
  it.
• 33:32
  But
• 33:33
  there's
• 33:33
  always
• 33:33
  room
• 33:34
  for
• 33:34
  more.
• 33:34
  If
• 33:35
  we
• 33:35
  understand
• 33:35
  that
• 33:36
  in
• 33:36
  abundance
• 33:36
  mentality,
• 33:37
  when
• 33:38
  women
• 33:38
  rise,
• 33:38
  we
• 33:39
  all
• 33:39
  rise.
• 33:39
  There's
• 33:40
  a
• 33:40
  lot
• 33:40
  of
• 33:40
  research
• 33:40
  around
• 33:40
  that.
• 33:41
  I
• 33:41
  worked
• 33:41
  in
• 33:41
  microfinance
• 33:42
  and
• 33:43
  nonprofit.
• 33:43
  Even
• 33:44
  there,
• 33:44
  it's
• 33:44
  very
• 33:44
  clear.
• 33:45
  Women
• 33:46
  spend
• 33:46
  on
• 33:46
  their
• 33:46
  families.
• 33:47
  We
• 33:47
  buy
• 33:47
  for
• 33:47
  our.
• 33:48
  I
• 33:48
  mean,
• 33:48
  we
• 33:48
  just
• 33:48
  are
• 33:49
  often
• 33:49
  socialized
• 33:49
  in
• 33:50
  this
• 33:50
  way.
• 33:50
  And
• 33:51
  so
• 33:51
  when
• 33:51
  we
• 33:51
  rise,
• 33:52
  we
• 33:52
  all
• 33:52
  rise.
• 33:52
  And
• 33:53
  so
• 33:53
  instead
• 33:53
  of
• 33:53
  saying,
• 33:54
  oh,
• 33:54
  we're
• 33:54
  giving
• 33:55
  this
• 33:55
  to
• 33:55
  a
• 33:55
  woman,
• 33:55
  that
• 33:55
  is
• 33:56
  a
• 33:56
  seat
• 33:56
  that
• 33:56
  should
• 33:56
  have
• 33:56
  belonged
• 33:57
  to
• 33:57
  a
• 33:57
  man.
• 33:58
  I
• 33:58
  see
• 33:58
  that
• 33:58
  and
• 33:59
  I
• 33:59
  hear
• 33:59
  that
• 33:59
  now,
• 33:59
  and
• 33:59
  I
• 34:00
  think,
• 34:00
  wow,
• 34:00
  that's
• 34:01
  the
• 34:01
  same
• 34:01
  thing
• 34:02
  Ruth
• 34:02
  Bader
• 34:02
  Ginsburg
• 34:03
  was
• 34:03
  told
• 34:04
  when
• 34:04
  she
• 34:04
  went
• 34:04
  to
• 34:04
  law
• 34:05
  school.
• 34:05
  If
• 34:06
  she
• 34:06
  took
• 34:06
  that
• 34:06
  seat,
• 34:06
  it
• 34:06
  belonged
• 34:07
  to
• 34:07
  a
• 34:07
  man.
• 34:08
  We
• 34:08
  need
• 34:08
  to
• 34:08
  get
• 34:08
  away
• 34:08
  from
• 34:09
  thinking
• 34:09
  that
• 34:09
  seats
• 34:10
  belong
• 34:10
  to
• 34:10
  men
• 34:11
  only,
• 34:11
  that
• 34:11
  they're
• 34:11
  the
• 34:12
  default.
• 34:13
  A
• 34:13
  man
• 34:13
  needs
• 34:14
  to
• 34:14
  be
• 34:14
  honorable
• 34:15
  to
• 34:15
  give
• 34:15
  that
• 34:15
  up
• 34:15
  for
• 34:15
  her.
• 34:16
  No,
• 34:16
  that's
• 34:16
  not
• 34:16
  the
• 34:16
  conversation.
• 34:17
  That's
• 34:17
  just
• 34:18
  an
• 34:18
  empty
• 34:18
  seat
• 34:19
  that
• 34:19
  could
• 34:20
  belong
• 34:20
  to
• 34:20
  anyone.
• 34:21
  And
• 34:22
  it's
• 34:22
  not
• 34:22
  lesser
• 34:23
  for
• 34:23
  a
• 34:24
  woman
• 34:24
  to
• 34:24
  get
• 34:24
  it.
• 34:24
  In
• 34:25
  fact,
• 34:25
  we
• 34:25
  know
• 34:25
  that
• 34:25
  women
• 34:26
  on
• 34:26
  boards
• 34:26
  really
• 34:26
  increase
• 34:28
  the
• 34:28
  profit
• 34:29
  that
• 34:29
  recalls
• 34:30
  happen
• 34:30
  faster.
• 34:30
  Malcolm
• 34:31
  Gladwell
• 34:31
  recently
• 34:31
  wrote
• 34:32
  about
• 34:32
  this
• 34:32
  in
• 34:32
  his
• 34:32
  latest
• 34:33
  book
• 34:33
  where
• 34:34
  he
• 34:34
  talks
• 34:34
  about
• 34:34
  this.
• 34:35
  A
• 34:35
  third
• 34:35
  of
• 34:36
  your
• 34:36
  board
• 34:36
  is
• 34:36
  women.
• 34:37
  That's
• 34:37
  like
• 34:37
  a
• 34:37
  magic
• 34:38
  number
• 34:39
  or
• 34:39
  percentage
• 34:40
  where
• 34:40
  you
• 34:40
  start
• 34:41
  to
• 34:41
  see
• 34:41
  some
• 34:42
  real
• 34:42
  gains
• 34:42
  for
• 34:42
  the
• 34:42
  organization,
• 34:44
  that
• 34:44
  it's
• 34:44
  an
• 34:44
  advantage
• 34:45
  to
• 34:45
  be
• 34:46
  inclusive
• 34:46
  in
• 34:46
  this
• 34:47
  way.
• 34:47
  That's
• 34:47
  an
• 34:47
  advantage
• 34:48
  to
• 34:48
  listen
• 34:48
  to
• 34:48
  each
• 34:48
  other
• 34:49
  and
• 34:49
  to
• 34:49
  be
• 34:50
  human.
• 34:50
  Who
• 34:51
  are
• 34:51
  we
• 34:51
  at
• 34:51
  the
• 34:51
  end
• 34:51
  of
• 34:52
  the
• 34:52
  day,
• 34:52
  if
• 34:52
  we
• 34:53
  become
• 34:53
  like
• 34:53
  the
• 34:53
  robots,
• 34:54
  right?
• 34:54
  And
• 34:54
  I
• 34:54
  just
• 34:55
  think
• 34:55
  they're
• 34:55
  going
• 34:55
  to
• 34:55
  outshine
• 34:55
  us.
• 34:56
  We
• 34:56
  don't
• 34:56
  need
• 34:56
  to
• 34:56
  compete
• 34:57
  with
• 34:57
  AI,
• 34:57
  right?
• 34:58
  Let
• 34:58
  AI
• 34:58
  do
• 34:58
  its
• 34:58
  thing.
• 34:59
  And
• 35:00
  we
• 35:00
  need
• 35:00
  to.
• 35:01
  I
• 35:01
  think
• 35:01
  in
• 35:01
  talent
• 35:01
  development,
• 35:02
  I
• 35:02
  hear
• 35:02
  this
• 35:02
  question
• 35:03
  a
• 35:03
  lot
• 35:03
  being
• 35:04
  asked
• 35:04
  of
• 35:04
  me
• 35:04
  and
• 35:04
  being
• 35:05
  talked
• 35:05
  about,
• 35:05
  and
• 35:06
  people
• 35:06
  will
• 35:06
  say,
• 35:06
  is
• 35:06
  AI
• 35:07
  going
• 35:07
  to
• 35:07
  take
• 35:07
  over
• 35:07
  our
• 35:07
  jobs?
• 35:08
  Right?
• 35:08
  And
• 35:08
  I
• 35:09
  hear
• 35:09
  a
• 35:09
  lot
• 35:09
  of
• 35:09
  people
• 35:09
  saying,
• 35:10
  well,
• 35:10
  the
• 35:10
  person
• 35:10
  who
• 35:11
  knows
• 35:11
  AI
• 35:11
  is
• 35:11
  going
• 35:11
  to
• 35:11
  take
• 35:12
  over
• 35:12
  your
• 35:12
  job,
• 35:12
  and
• 35:12
  I
• 35:13
  would
• 35:13
  just
• 35:13
  add
• 35:14
  the
• 35:14
  person
• 35:15
  who's
• 35:15
  human
• 35:16
  and
• 35:16
  a
• 35:16
  human
• 35:16
  leader
• 35:17
  and
• 35:18
  being
• 35:19
  the
• 35:19
  kind
• 35:20
  of
• 35:20
  human
• 35:20
  leader
• 35:20
  that
• 35:21
  encourages
• 35:21
  people
• 35:22
  around
• 35:22
  them
• 35:22
  to
• 35:22
  also
• 35:23
  be
• 35:23
  human
• 35:24
  and
• 35:24
  also
• 35:24
  knows
• 35:25
  AI
• 35:26
  will
• 35:26
  take
• 35:26
  over
• 35:26
  your
• 35:26
  job,
• 35:27
  right?
• 35:27
  Because
• 35:28
  that
• 35:28
  is,
• 35:28
  to
• 35:28
  me,
• 35:28
  the
• 35:29
  future
• 35:29
  of
• 35:29
  work.
• 35:30
  The
• 35:30
  more
• 35:30
  human
• 35:31
  we
• 35:31
  are
• 35:31
  and
• 35:31
  we
• 35:31
  partner
• 35:32
  well
• 35:32
  with
• 35:32
  AI.
• 35:32
  I
• 35:33
  think
• 35:33
  that's
• 35:33
  the
• 35:33
  approach
• 35:34
  and
• 35:34
  that's
• 35:34
  whether
• 35:34
  you're
• 35:34
  a
• 35:35
  male,
• 35:35
  female,
• 35:36
  however
• 35:36
  you
• 35:36
  identify,
• 35:37
  just
• 35:37
  be
• 35:37
  human.
• 35:38
  Just
• 35:39
  be
• 35:39
  human.
• 35:40
  So
• 35:40
  that's
• 35:41
  just
• 35:41
  so
• 35:41
  much
• 35:42
  wisdom
• 35:43
  for
• 35:43
  us
• 35:43
  all
• 35:44
  to
• 35:44
  take
• 35:44
  in
• 35:44
  and
• 35:44
  digest.
• 35:45
  You're
• 35:46
  really
• 35:46
  incredibly
• 35:47
  brilliant,
• 35:48
  Lori.
• 35:48
  Anybody
• 35:49
  who's
• 35:49
  listening,
• 35:49
  who
• 35:50
  needs
• 35:50
  support,
• 35:50
  director
• 35:51
  or
• 35:51
  advisor,
• 35:51
  should
• 35:52
  be
• 35:52
  calling
• 35:52
  you
• 35:52
  because
• 35:53
  this
• 35:54
  is
• 35:54
  the
• 35:54
  kind
• 35:54
  of
• 35:55
  very
• 35:55
  balanced,
• 35:56
  thoughtful
• 35:58
  leadership,
• 35:58
  human
• 35:59
  leadership,
• 35:59
  as
• 35:59
  you
• 35:59
  put
• 36:00
  it,
• 36:00
  we
• 36:00
  all
• 36:00
  need
• 36:01
  in
• 36:01
  this
• 36:01
  complex
• 36:02
  world.
• 36:02
  I'm
• 36:03
  just
• 36:03
  so
• 36:03
  honored
• 36:04
  to
• 36:04
  have
• 36:04
  you
• 36:04
  here.
• 36:05
  I
• 36:05
  would
• 36:05
  love,
• 36:06
  as
• 36:06
  we
• 36:06
  start
• 36:06
  to
• 36:06
  close
• 36:07
  here,
• 36:07
  for
• 36:08
  you
• 36:08
  to
• 36:08
  tell
• 36:08
  us
• 36:08
  about
• 36:09
  your
• 36:10
  podcast,
• 36:10
  A
• 36:11
  World
• 36:11
  of
• 36:11
  Difference,
• 36:12
  what
• 36:12
  it
• 36:12
  is
• 36:13
  and
• 36:14
  what
• 36:14
  your
• 36:14
  mission
• 36:15
  and
• 36:15
  vision
• 36:15
  with
• 36:16
  A
• 36:16
  World
• 36:16
  of
• 36:16
  Difference.
• 36:19
  Well,
• 36:19
  I
• 36:20
  like
• 36:20
  you,
• 36:20
  love
• 36:20
  podcasting.
• 36:22
  I
• 36:22
  think
• 36:22
  it's
• 36:22
  a
• 36:23
  great
• 36:23
  medium
• 36:23
  to
• 36:24
  interact
• 36:25
  with
• 36:25
  people
• 36:25
  and
• 36:25
  hear
• 36:26
  different
• 36:26
  perspectives.
• 36:27
  So
• 36:27
  essentially
• 36:28
  it's
• 36:28
  a
• 36:28
  podcast
• 36:29
  where
• 36:29
  we
• 36:29
  bring
• 36:29
  our
• 36:29
  differences
• 36:30
  around
• 36:30
  the
• 36:30
  table
• 36:31
  to
• 36:31
  make
• 36:31
  a
• 36:31
  difference
• 36:31
  together.
• 36:32
  I
• 36:32
  interview
• 36:33
  authentic
• 36:34
  leaders
• 36:34
  with
• 36:34
  real
• 36:35
  life
• 36:35
  experience
• 36:36
  that
• 36:36
  are
• 36:36
  leading
• 36:37
  all
• 36:37
  across
• 36:37
  industries.
• 36:38
  It
• 36:38
  could
• 36:38
  be
• 36:39
  in
• 36:39
  tech,
• 36:39
  entrepreneurship,
• 36:41
  academics,
• 36:42
  politicians,
• 36:43
  people
• 36:43
  working
• 36:43
  in
• 36:44
  Africa
• 36:44
  to
• 36:44
  bring
• 36:44
  water,
• 36:45
  all
• 36:45
  kinds
• 36:45
  of
• 36:45
  things.
• 36:46
  My
• 36:46
  history
• 36:46
  is
• 36:46
  that
• 36:47
  I
• 36:47
  worked
• 36:47
  in
• 36:47
  nonprofit
• 36:48
  for
• 36:48
  a
• 36:48
  number
• 36:48
  of
• 36:48
  years
• 36:49
  and
• 36:49
  was
• 36:49
  in
• 36:50
  Indonesia
• 36:50
  working
• 36:51
  in
• 36:51
  the
• 36:51
  province
• 36:51
  where
• 36:51
  the
• 36:51
  big
• 36:52
  tsunami
• 36:52
  hit.
• 36:53
  We
• 36:53
  just
• 36:53
  had
• 36:53
  the
• 36:53
  20th
• 36:55
  anniversary
• 36:56
  on
• 36:56
  December
• 36:57
  26th,
• 36:57
  24th.
• 36:58
  That
• 36:58
  experience
• 36:58
  where
• 36:58
  I
• 36:59
  became
• 36:59
  a
• 36:59
  liaison
• 36:59
  with
• 37:00
  the
• 37:00
  UN
• 37:00
  efforts
• 37:01
  there.
• 37:01
  I
• 37:01
  was
• 37:01
  one
• 37:01
  of
• 37:01
  the
• 37:01
  only
• 37:02
  expats
• 37:02
  who'd
• 37:02
  ever
• 37:02
  lived
• 37:03
  in
• 37:03
  Aceh
• 37:03
  province
• 37:03
  and
• 37:04
  worked
• 37:04
  there
• 37:04
  prior
• 37:05
  to
• 37:05
  the
• 37:05
  tsunami
• 37:05
  during
• 37:05
  the
• 37:06
  civil
• 37:06
  war
• 37:06
  time.
• 37:06
  It
• 37:06
  was
• 37:07
  a
• 37:07
  moment
• 37:07
  where
• 37:07
  getting
• 37:08
  together
• 37:08
  with
• 37:08
  different
• 37:09
  people
• 37:09
  around
• 37:09
  the
• 37:09
  world,
• 37:10
  seeing
• 37:10
  all
• 37:10
  the
• 37:10
  different
• 37:10
  NGOs
• 37:11
  globally
• 37:11
  in
• 37:12
  perspective,
• 37:12
  and
• 37:12
  coordinating
• 37:13
  that.
• 37:13
  My
• 37:13
  part
• 37:14
  was
• 37:14
  being
• 37:14
  a
• 37:14
  bridge
• 37:14
  builder
• 37:15
  with
• 37:15
  the
• 37:15
  Indonesians
• 37:16
  and
• 37:16
  the
• 37:16
  nonprofit
• 37:17
  NGO
• 37:17
  workers,
• 37:18
  trying
• 37:18
  to
• 37:18
  bridge
• 37:19
  those
• 37:19
  two
• 37:19
  cultures
• 37:20
  and
• 37:20
  speak
• 37:21
  on
• 37:21
  behalf
• 37:21
  of
• 37:21
  the
• 37:21
  Indonesian
• 37:22
  organization
• 37:23
  I
• 37:23
  was
• 37:23
  working
• 37:23
  with.
• 37:24
  And
• 37:25
  so,
• 37:25
  as
• 37:25
  I
• 37:25
  saw
• 37:26
  that
• 37:26
  happen,
• 37:26
  I
• 37:26
  began
• 37:27
  to
• 37:27
  realize
• 37:27
  that
• 37:27
  we
• 37:27
  can
• 37:28
  do
• 37:28
  so
• 37:28
  much
• 37:28
  more
• 37:28
  together.
• 37:29
  We
• 37:29
  honestly
• 37:29
  can.
• 37:30
  I
• 37:31
  was
• 37:31
  able
• 37:31
  to
• 37:31
  stay
• 37:31
  there
• 37:31
  for
• 37:32
  not
• 37:32
  only
• 37:32
  the
• 37:33
  disaster
• 37:33
  relief
• 37:33
  period,
• 37:34
  but
• 37:34
  for
• 37:34
  five
• 37:34
  years
• 37:35
  and
• 37:35
  to
• 37:35
  see
• 37:35
  some
• 37:35
  rebuilding
• 37:36
  happen.
• 37:36
  And
• 37:36
  as
• 37:37
  tragic
• 37:38
  as
• 37:38
  that
• 37:38
  was,
• 37:38
  and
• 37:38
  as
• 37:38
  heartbreaking
• 37:39
  as
• 37:39
  it
• 37:39
  is
• 37:40
  to
• 37:40
  this
• 37:40
  day,
• 37:40
  one
• 37:41
  of
• 37:41
  my
• 37:41
  best
• 37:41
  friends
• 37:41
  lost
• 37:42
  her
• 37:42
  baby
• 37:42
  that
• 37:42
  day.
• 37:43
  We
• 37:43
  lost
• 37:43
  an
• 37:43
  entire
• 37:44
  family
• 37:44
  we
• 37:44
  were
• 37:45
  friends
• 37:45
  with.
• 37:45
  There
• 37:45
  were
• 37:46
  some
• 37:46
  heartbreaking
• 37:46
  things
• 37:47
  that
• 37:47
  we
• 37:47
  walked
• 37:47
  through.
• 37:48
  I
• 37:49
  will
• 37:49
  never
• 37:49
  say
• 37:49
  that
• 37:49
  it
• 37:50
  was.
• 37:50
  You
• 37:50
  know,
• 37:50
  I
• 37:51
  can't
• 37:51
  even
• 37:51
  compare
• 37:52
  to
• 37:52
  what
• 37:52
  it
• 37:52
  meant
• 37:52
  to
• 37:53
  be
• 37:53
  from
• 37:53
  that
• 37:53
  land,
• 37:54
  to
• 37:54
  have
• 37:54
  your
• 37:54
  whole
• 37:54
  history
• 37:55
  there,
• 37:55
  for
• 37:55
  all
• 37:55
  of
• 37:56
  your
• 37:56
  relationships
• 37:56
  to
• 37:57
  be
• 37:57
  there.
• 37:57
  But
• 37:57
  even
• 37:58
  just
• 37:58
  as
• 37:58
  an
• 37:58
  outsider,
• 37:59
  how
• 37:59
  much
• 37:59
  heartbreak
• 38:00
  I
• 38:00
  still
• 38:00
  carry
• 38:00
  from
• 38:01
  that.
• 38:01
  And
• 38:01
  yet
• 38:02
  the
• 38:02
  beauty
• 38:03
  of
• 38:03
  it
• 38:03
  to
• 38:04
  me
• 38:04
  was
• 38:04
  that
• 38:04
  people
• 38:05
  came
• 38:05
  to
• 38:06
  help,
• 38:06
  and
• 38:06
  people
• 38:06
  came
• 38:07
  to
• 38:07
  do
• 38:07
  what
• 38:08
  they
• 38:08
  could,
• 38:08
  imperfectly,
• 38:09
  often.
• 38:10
  And
• 38:10
  so
• 38:10
  I
• 38:10
  think
• 38:11
  that's
• 38:11
  what
• 38:11
  my
• 38:11
  podcast
• 38:11
  is
• 38:12
  about.
• 38:12
  I'm
• 38:12
  listening
• 38:12
  to
• 38:13
  people,
• 38:13
  I'm
• 38:13
  learning.
• 38:14
  It's.
• 38:14
  I
• 38:14
  get
• 38:15
  books
• 38:15
  from
• 38:15
  publishers
• 38:16
  saying,
• 38:16
  would
• 38:16
  you
• 38:17
  read
• 38:17
  this
• 38:17
  advanced
• 38:17
  copy?
• 38:18
  Sometimes
• 38:18
  I
• 38:18
  think
• 38:18
  I
• 38:18
  want
• 38:18
  to
• 38:19
  ask
• 38:19
  this
• 38:19
  author
• 38:19
  question,
• 38:20
  so
• 38:20
  I
• 38:20
  bring
• 38:20
  him
• 38:20
  on
• 38:20
  the
• 38:20
  podcast.
• 38:21
  That's
• 38:21
  fun
• 38:21
  for
• 38:21
  me.
• 38:22
  At
• 38:22
  the
• 38:22
  end
• 38:22
  of
• 38:22
  the
• 38:23
  day,
• 38:23
  I'm
• 38:23
  just
• 38:23
  putting
• 38:24
  out
• 38:24
  in
• 38:24
  the
• 38:24
  world
• 38:24
  these
• 38:25
  different
• 38:25
  people
• 38:26
  leading
• 38:27
  authentically,
• 38:28
  often
• 38:28
  imperfectly,
• 38:29
  but
• 38:29
  trying
• 38:30
  to
• 38:30
  make
• 38:30
  the
• 38:30
  world
• 38:30
  a
• 38:30
  better
• 38:31
  place.
• 38:31
  In
• 38:31
  a
• 38:32
  time
• 38:32
  where
• 38:32
  I
• 38:32
  think
• 38:32
  we
• 38:32
  need
• 38:33
  that
• 38:33
  more
• 38:33
  than
• 38:33
  ever.
• 38:33
  I
• 38:33
  would
• 38:33
  love
• 38:34
  for
• 38:34
  you
• 38:34
  to
• 38:34
  come
• 38:34
  listen
• 38:34
  to
• 38:35
  the
• 38:35
  amazing
• 38:35
  people
• 38:36
  we
• 38:36
  have
• 38:36
  on
• 38:37
  and
• 38:37
  to
• 38:37
  join
• 38:37
  the
• 38:38
  conversation
• 38:38
  with
• 38:38
  us.
• 38:39
  Oh,
• 38:40
  that
• 38:40
  sounds
• 38:40
  great.
• 38:41
  So
• 38:41
  if
• 38:41
  everybody
• 38:42
  would
• 38:42
  just.
• 38:42
  Just
• 38:43
  hop
• 38:43
  on
• 38:43
  over
• 38:44
  to
• 38:44
  A
• 38:44
  World
• 38:44
  of
• 38:45
  Difference.
• 38:45
  You're
• 38:45
  on
• 38:46
  all
• 38:46
  the
• 38:46
  platforms,
• 38:47
  right?
• 38:48
  And
• 38:48
  find
• 38:49
  your
• 38:49
  favorite
• 38:49
  platform
• 38:50
  and.
• 38:50
  And
• 38:51
  be
• 38:51
  sure
• 38:51
  to
• 38:51
  listen.
• 38:52
  Lori,
• 38:53
  as
• 38:53
  you
• 38:53
  have
• 38:54
  now
• 38:54
  discovered,
• 38:55
  is
• 38:55
  brilliant
• 38:56
  and
• 38:57
  has
• 38:57
  so
• 38:57
  much
• 38:57
  to
• 38:57
  offer.
• 38:58
  I
• 38:58
  feel
• 38:58
  like
• 38:58
  this
• 38:59
  was
• 38:59
  a
• 38:59
  whole
• 38:59
  master
• 38:59
  class
• 39:00
  in
• 39:00
  leadership
• 39:01
  and.
• 39:02
  And
• 39:02
  in
• 39:02
  connection.
• 39:03
  Right?
• 39:03
  How.
• 39:04
  How
• 39:04
  to
• 39:04
  be
• 39:04
  a
• 39:04
  good
• 39:04
  listener,
• 39:05
  how
• 39:05
  to
• 39:05
  be
• 39:05
  a
• 39:05
  good
• 39:06
  leader.
• 39:06
  I'm
• 39:07
  honored
• 39:07
  that
• 39:07
  you
• 39:07
  could
• 39:08
  be
• 39:08
  with
• 39:08
  us
• 39:09
  here
• 39:09
  today,
• 39:09
  Lori.
• 39:11
  I'm
• 39:11
  honored
• 39:12
  as
• 39:12
  well.
• 39:12
  Thank
• 39:12
  you,
• 39:13
  everyone,
• 39:13
  for
• 39:13
  listening,
• 39:14
  and
• 39:14
  I'd
• 39:14
  love
• 39:14
  to
• 39:14
  hear
• 39:15
  from
• 39:15
  you.
• 39:15
  You
• 39:15
  can
• 39:15
  always
• 39:15
  find
• 39:16
  me
• 39:16
  on
• 39:16
  LinkedIn.
• 39:17
  Also,
• 39:17
  congrats
• 39:17
  Coco
• 39:18
  on
• 39:18
  your
• 39:18
  book
• 39:19
  release.
• 39:19
  I'm
• 39:19
  very
• 39:20
  excited
• 39:20
  for
• 39:20
  you
• 39:20
  and
• 39:20
  the
• 39:20
  work
• 39:20
  that
• 39:21
  you're
• 39:21
  doing.
• 39:21
  It
• 39:21
  really
• 39:21
  is
• 39:22
  just
• 39:22
  making
• 39:22
  a
• 39:22
  world
• 39:23
  of
• 39:23
  difference.
• 39:24
  Thank
• 39:25
  you
• 39:25
  Lori.
• 39:26
  So
• 39:26
  for
• 39:26
  everybody
• 39:27
  listening,
• 39:27
  please
• 39:28
  be
• 39:28
  sure
• 39:28
  to
• 39:29
  like
• 39:29
  and
• 39:30
  follow
• 39:30
  our
• 39:30
  show
• 39:31
  the
• 39:31
  Wisdom
• 39:31
  of
• 39:31
  Women
• 39:32
  show
• 39:32
  on
• 39:32
  whatever
• 39:33
  platform
• 39:33
  you
• 39:34
  like
• 39:34
  to
• 39:34
  listen
• 39:34
  in.
• 39:35
  And
• 39:35
  if
• 39:36
  you
• 39:36
  are
• 39:36
  ready
• 39:37
  to
• 39:37
  infuse
• 39:38
  more
• 39:38
  wisdom
• 39:39
  into
• 39:39
  your
• 39:40
  business,
• 39:40
  be
• 39:41
  sure
• 39:41
  to
• 39:41
  take
• 39:42
  the
• 39:42
  Growth
• 39:42
  readiness
• 39:43
  quiz
• 39:44
  at
• 39:44
  www.aforceforgood.biz
• 39:47
  quiz
• 39:48
  and
• 39:49
  uncover
• 39:49
  where
• 39:49
  your
• 39:50
  insight
• 39:51
  is
• 39:51
  most
• 39:51
  needed.
• 39:52
  The
• 39:53
  world
• 39:53
  is
• 39:54
  made
• 39:54
  better
• 39:55
  by
• 39:55
  women
• 39:56
  led
• 39:56
  business.
• 39:57
  Let's
• 39:57
  all
• 39:58
  go
• 39:58
  make
• 39:58
  the
• 39:58
  world
• 39:59
  a
• 39:59
  better
• 39:59
  place.
• 40:01
  Thank
• 40:01
  you.