Latest / General Magic & The Soul of Tech / Ep. 8 | From General Magic Idealism to the White House | Megan Smith
Transcript
- 0:02SPEAKER_0: This is Mike Stern.
- 0:03SPEAKER_0: And I'm Tom "Hersh" Hershenson.
- 0:05SPEAKER_0: Welcome to General Magic & The Soul of Tech.
- 0:11SPEAKER_1: We believed we were building something that would change the world, and in some ways we did.
- 0:15SPEAKER_1: In others, we didn't understand what we were setting in motion.
- 0:19SPEAKER_1: The story of General Magic isn't over.
- 0:22SPEAKER_1: We're still living inside what it started.
- 0:30Our special guest today is the extraordinary Megan Smith,
- 0:33who went from being a young engineer at General Magic
- 0:36to being Chief Technology Officer of the United States,
- 0:40and who is currently involved in a major set of initiatives
- 0:44to help humanize innovation and bring its benefits to society rather than to just
- 0:51a select few.
- 0:52I have to say that I think one of the things that distinguishes Megan,
- 0:56other than her wicked intelligence and her sensitivity to human needs and
- 1:03the human side of technology,
- 1:05is an unfailing optimism,
- 1:08never someone to ask can,
- 1:11but instead how,
- 1:13and an unparalleled ability to think outside
- 1:17the way things are conventionally framed,
- 1:20to zoom back and see a bigger picture than many and perhaps most people perceive.
- 1:26Megan,
- 1:27tell us a little bit about what you're working on now and how it might have related
- 1:31to your younger work.
- 1:33SPEAKER_3: Sure.
- 1:33SPEAKER_3: Totally.
- 1:34I was just recently at a bunch of different graduations and I was lucky in 2015
- 1:39to be the commencement speaker for MIT.
- 1:42SPEAKER_3: And so what I'm doing now kind of relates to some advice I gave.
- 1:45SPEAKER_3: So I guess I'm trying to take my advice.
- 1:46I told them that you should go where there's tons of us and advance the field,
- 1:51you know, tons of tech sites, just like powering in and it's so fun.
- 1:55There's so many amazing discoveries,
- 1:57solutions, you know, engineering, solving problems, working together, much to do.
- 2:01But also,
- 2:02I guess what I learned a lot,
- 2:04maybe I knew it a little bit from our early days at Magic and maybe from growing up
- 2:07in Buffalo and other things.
- 2:09But really,
- 2:10going in the White House,
- 2:11as CTO, we thought we were a bit technology for anything, right?
- 2:15SPEAKER_3: Shouldn't we help any subject?
- 2:16And I found that we were expected in many rooms,
- 2:20but if I went down the hall we were less expected as tech people.
- 2:24People felt like,
- 2:25you know,
- 2:25IT or something,
- 2:26you're like, my computer's working, you know, why are you guys here?
- 2:29SPEAKER_3: And it wasn't an insulting thing, or they didn't know what they were doing.
- 2:32SPEAKER_3: They were amazing people.
- 2:33SPEAKER_3: They knew much more what they were doing.
- 2:34But on these problems that are a bit I'd call them harder than self-driving cars
- 2:38that require all this interconnection of socio tech,
- 2:42culture, other things, tech wasn't always at the table in government.
- 2:45SPEAKER_3: So that's what I was calling in this commencement speech.
- 2:48SPEAKER_3: Go also go where you're rare.
- 2:50So go where there's lots of you,
- 2:51go where you're rare and ping pong between those and have those experiences.
- 2:55And when you get to the places where you're rare,
- 2:57you know,
- 2:57listen a lot because you don't have that expertise
- 2:59and people really know what they're doing.
- 3:01SPEAKER_3: And that's where I'm focused now.
- 3:03SPEAKER_3: I feel like there's so many people in the commercial tech sector.
- 3:06SPEAKER_3: I love that.
- 3:07SPEAKER_3: I worked at it forever.
- 3:08But I'm trying to stay a little more in the areas of what you might call socio tech
- 3:13or civil society tech innovation.
- 3:16SPEAKER_3: And work with people.
- 3:17SPEAKER_3: So I'm on a bunch of boards.
- 3:18One of them Think of Us,
- 3:20which is foster care tech innovation,
- 3:22Planet Read,
- 3:23which is an amazing colleague from years ago who realized that you could learn from,
- 3:27you know,
- 3:27if you sang karaoke,
- 3:29you'd be seeing the ball going along or the words moving — same language subtitles
- 3:33on television help people learn to read,
- 3:35especially in developing world countries where people might not have access.
- 3:39SPEAKER_3: That's becoming law in India right now, which is to include same language.
- 3:43SPEAKER_3: Earth Conservation Corps, which is here in DC, it's local.
- 3:46The kids cleaned out the river and our sort of bird corp,
- 3:49river corp,
- 3:50story corp,
- 3:50data corp,
- 3:51young people sort of fixing their town as part of their own education,
- 3:55especially young people having a second chance.
- 3:58SPEAKER_3: So like call it a really broad range.
- 3:59SPEAKER_3: And then I'm on the board of MIT.
- 4:01SPEAKER_3: I'm on the board of LA28 for the Olympics.
- 4:03SPEAKER_3: So a broad range of work.
- 4:04SPEAKER_3: And I have a small company called Shift 7, which means if you type Shift + 7, it means "and."
- 4:09And it's really bringing these methods of scouting and scaling for innovators,
- 4:14building communities of practice,
- 4:16cross-pollinating disconnected networks that ought to know each other,
- 4:20could know each other and work better together,
- 4:22doing pilots and sprints,
- 4:23though these kinds of methods that we learned from tech,
- 4:26but we could apply them anywhere.
- 4:28SPEAKER_3: And certainly my time at General Magic informs a lot of this.
- 4:31Yeah, I mean I see it as a kind of a three layer cake,
- 4:35you know,
- 4:35the in terms of how you humanize innovation and how you bring innovation to bear
- 4:39on real problems, you know, as opposed
- 4:40SPEAKER_3: Mm-hmm.
- 4:41SPEAKER_0: to ones that don't matter.
- 4:43There's government and policy,
- 4:44there's legislation at the state and federal levels,
- 4:47but then there's citizen action as well.
- 4:50SPEAKER_0: Do you weave those three together in the things you're paying attention to right now?
- 4:53SPEAKER_0: Where are the levers for change?
- 4:55So the things you're talking about like policy,
- 4:57citizen action, law,
- 4:59law itself,
- 5:00also tech innovation and prototyping and scaling things and infrastructure.
- 5:04SPEAKER_3: So let's call that like a symphony with all these different pieces.
- 5:08SPEAKER_3: When we're in the tech commercial world, usually the engineers are in charge, which makes sense.
- 5:14SPEAKER_3: And then you've got policy, comms, other colleagues in the company.
- 5:17SPEAKER_3: But they're at least in the room.
- 5:18SPEAKER_3: And when you go to government, it flips.
- 5:21SPEAKER_3: So of course, policy and comms and that group is in charge.
- 5:24SPEAKER_3: And then the others are there.
- 5:25We include folks like a surgeon general,
- 5:27if it's medical,
- 5:28or if we have a vertical like NASA,
- 5:30I mean amazing,
- 5:31you know,
- 5:31or DOD or other kinds of very technical agencies,
- 5:35of course, those people are in the room.
- 5:37But as a general way of moving in government or in a nonprofit,
- 5:42you don't naturally have a CTO or data science lead or others in your nonprofit or
- 5:47in your government as a standard role,
- 5:50just like you would have a legal leader or a manager or a policy expert.
- 5:54And so what we learned with President Obama,
- 5:56certainly he has so many skills, and one of them is a community organizer.
- 6:00And so he was noticing that sets of American capabilities,
- 6:04sets of Americans,
- 6:06as a class or a group weren't at the table with him in some meetings and
- 6:10so just kind of pull up a chair, right?
- 6:13SPEAKER_3: And so expanding American capability.
- 6:15SPEAKER_3: He's not the first president to do that.
- 6:16The first president to do that is really President Washington when he created
- 6:20the Corps of Eng,
- 6:21which is the Army Corps of Engineers as they built Bunker Fort,
- 6:24or President Lincoln creates the National Academy of Sciences
- 6:28to make sure there's advising for the independent advising for the government.
- 6:31Or FDR, because of World War II,
- 6:34bringing in Vannevar Bush,
- 6:35who was the first formal science advisor,
- 6:38National Defense Research Council that became OSRD,
- 6:40it became Office of Science and Technology Policy, where I worked.
- 6:43SPEAKER_3: So this idea of technical capability is not a new idea with President Obama.
- 6:47SPEAKER_3: It's just in this moment, it was sort of digital tech innovation methods and tools at any table.
- 6:54SPEAKER_3: And that was something that we were doing a lot of.
- 6:57What has been the biggest challenge that you're encountering
- 7:00in bringing tech together with those other areas of focus or concern?
- 7:07SPEAKER_3: I think there's a couple different challenges or opportunities you can see.
- 7:11One is that maybe it's a great discrimination to convince you that the power tools
- 7:15of the day are not for your topic.
- 7:17So why wouldn't you use,
- 7:20you know,
- 7:20it's sort of like having a symphony and saying,
- 7:22let's not have the percussion or have them in another room,
- 7:24we'll contract that and we'll have one person.
- 7:27SPEAKER_3: Like it's not obvious at all until you see it.
- 7:29SPEAKER_3: And you're like, why are we doing that?
- 7:31SPEAKER_3: What is culturally making us do that?
- 7:33It's interesting because with the Artemis,
- 7:35you know, that just we just saw them going to the moon.
- 7:38SPEAKER_3: I don't know if you know this, but I'll show you an image really quickly.
- 7:41SPEAKER_3: See that image?
- 7:42This is Ralph Abernathy and others at the you can see the rockets here,
- 7:46see, and they're protesting the Apollo 11 launch and it's worth looking that up.
- 7:51SPEAKER_3: Why would Americans protest the Apollo 11 launch?
- 7:53SPEAKER_3: Well the community was saying like we're proud!
- 7:56SPEAKER_3: Americans!
- 7:56SPEAKER_3: Like this is amazing that we can do this!
- 7:58SPEAKER_3: Let's do this.
- 7:58SPEAKER_3: But since we can do this, couldn't we work on poverty and hunger and all these other issues?
- 8:04SPEAKER_3: Why don't we kind of moonshot that?
- 8:07SPEAKER_3: And it's a fair point.
- 8:08And so how do we observe that the challenges every day can use the power tools and
- 8:15the top talent of our time.
- 8:17SPEAKER_3: And we can run at these hard problems.
- 8:18Like I said,
- 8:19a self driving car is a hard problem,
- 8:21but maybe it's not as hard as solving foster care challenges,
- 8:24which are really all of the young people that we as the state are trying to help
- 8:29and raise because their parents are struggling.
- 8:31SPEAKER_2: Yeah, it's interesting to me to think about what's animating your work, right?
- 8:35SPEAKER_2: Because it's not about maximizing the return for venture capitalists.
- 8:39SPEAKER_2: It's about maximizing the return for us as a society.
- 8:44SPEAKER_2: And you mentioned earlier that your work is informed by your work at General Magic.
- 8:49I was wondering whether it informed it in terms of a sense of higher duty
- 8:53or civic purpose or in what ways you draw on the General Magic experience and
- 8:59the lessons learned there in your current efforts?
- 9:02SPEAKER_3: You know, I think to me it's an apprentice - journey - mastery experience, right?
- 9:06So we were lucky young people to get the chance to work with people like Joanna
- 9:11and Bill, Marc, Andy, Susan,
- 9:14Jane, all these, you know, Mike, you, all these teammates who were very experienced.
- 9:19Certainly people who know the General Magic story know
- 9:22that this is basically Steve Jobs' core team,
- 9:25from the Mac spinning out and deciding to go after this next new thing, right?
- 9:29SPEAKER_3: Mobile.
- 9:30SPEAKER_3: And Marc came with that vision, you know, from his background at Aspen and other places.
- 9:35SPEAKER_3: And for us, we were young people in the middle of that innovation experience.
- 9:40And we could see,
- 9:42you know,
- 9:42I personally,
- 9:43when I looked across a lot of things I worked on, I found I had some themes.
- 9:47SPEAKER_3: One of them is to try to make the world a better place.
- 9:50SPEAKER_3: Like most people, we all work that way, right?
- 9:52SPEAKER_3: Help people.
- 9:53SPEAKER_3: And then the second was how do we reduce our impact on the planet?
- 9:56SPEAKER_3: ...has been some of my themes.
- 9:58SPEAKER_3: And what we were working on was uh this idea of this device that could empower you.
- 10:03SPEAKER_3: It was much more of a dashboard in our vision.
- 10:06SPEAKER_3: We were empowering you to be in touch when you want to.
- 10:10Now, you know,
- 10:11obviously we're in a different time where people have created algorithms
- 10:14to convince you to stare at your phone all the time.
- 10:17SPEAKER_3: And you know, attention is somehow a commodity and we have kind of become this product.
- 10:22And the big question for all of us together is,
- 10:25you know,
- 10:25can we back out of this business model that has this surveillance thing
- 10:29that has come?
- 10:30SPEAKER_3: That was not anything to do with the original idea.
- 10:32The idea was really having access to the world's libraries,
- 10:36content, and having access to each other.
- 10:38But the challenge obviously we have now is the centralization of the wealth
- 10:43and I guess it's to be expected because that's what humans do.
- 10:46We saw it in the Gilded Age,
- 10:47we saw it in the first Industrial Age, we saw the second Industrial Age.
- 10:50SPEAKER_3: So here we are in this industrial age, and it's a digital gilded age.
- 10:54SPEAKER_3: So I look for the Jane Addams and the Ida B.
- 10:56Wells, and these people,
- 10:58the union organizers and the others who are also here together
- 11:02with our industrialists.
- 11:03SPEAKER_3: And we need both of them, all of them.
- 11:05SPEAKER_3: It's a mix, right?
- 11:06SPEAKER_3: But how do we help lift up the visibility?
- 11:09SPEAKER_3: Like I did the acquisitions of Google Earth and Maps, and we can do navigated mapping.
- 11:14SPEAKER_3: I mean, there's so much value.
- 11:16And in fact,
- 11:17one of my favorite things that happened:
- 11:19my colleague Lalitesh made a tool when we launched Google Maps and Earth.
- 11:24SPEAKER_3: A lot of the metadata, like where's the hospital and where's the school, where's the airport?
- 11:29All that data is not necessarily available to license from the equivalent
- 11:33of what we have in the US, the US Geological Survey.
- 11:35And so Lalitesh launched something called Mapmaker,
- 11:37which worked a bit like Wikipedia in crowdsourcing.
- 11:41SPEAKER_3: And it just posted satellite imagery.
- 11:43SPEAKER_3: And then like Lahore, Pakistan didn't have a lot of metadata.
- 11:47And then people were drawing their street,
- 11:49labeling it,
- 11:50putting the hospital,
- 11:51putting things,
- 11:51and pretty soon across six months,
- 11:53the diaspora and the people living there put themselves on the map.
- 11:56And when we looked at the tool's use across maybe two years,
- 12:00it was all throughout the developing world.
- 12:02SPEAKER_3: And those countries wouldn't had the resources and time to develop all that metadata.
- 12:07So this won't be great for somebody who's listening on audio,
- 12:10but this is from a paper from nearly 10 years ago: 2017.
- 12:16And it's from my colleague Lauren Smith at Future Privacy Forum took a lot of
- 12:21the work we did at the White House...
- 12:22And these two graphs are really, really interesting.
- 12:24The one on the left is listing potential harms from automated decision making,
- 12:28and they've broken it into four groups.
- 12:31Both for a cluster of things for Individual Harms,
- 12:33either illegal or just unfair, and then Collective or Societal Harms.
- 12:37So one bucket is Loss of Opportunity,
- 12:39like employment discrimination or housing discrimination or education or insurance,
- 12:44those kinds of things.
- 12:45SPEAKER_3: And then for society it's a differential, right?
- 12:48SPEAKER_3: The next bucket is about Economic Loss, credit discrimination, narrowing choices.
- 12:53SPEAKER_3: These are all things that are already happening with algorithms, right?
- 12:57SPEAKER_3: Differential of pricing.
- 12:58Social detriments,
- 12:59network bubbles,
- 13:00dignity harm, constraints of bias, filter bubbles for groups, stereotypes.
- 13:05SPEAKER_3: We're seeing this with social media all day.
- 13:07And then Loss of Liberty:
- 13:09you know,
- 13:10suspicion,
- 13:12incarceration,
- 13:12we see facial-recognition misidentification,
- 13:14people get taken to jail and have to make their way back out.
- 13:17SPEAKER_3: And this chart is very helpful.
- 13:19SPEAKER_3: World leaders ask me for copies of it because this is so structurally helpful.
- 13:23SPEAKER_3: What I find interesting is the second chart.
- 13:25SPEAKER_3: And the second chart is called Potential Mitigation Sets.
- 13:29And so already in 2017,
- 13:31we had identified these harms,
- 13:33and we were already working mitigation for all of this work.
- 13:37And again,
- 13:38nascent,
- 13:38just like AI is nascent,
- 13:39and you never know:
- 13:40Are we headed towards Star Trek and the computer that loves us
- 13:43and helps us fly around and communicate?
- 13:46SPEAKER_3: Or are we headed towards HAL, where it's a pretty bad ending for us?
- 13:51And so I'm an engineer,
- 13:52so I'm like,
- 13:53let's pay attention to these people who have done this amazing work
- 13:59and can we do more of this?
- 14:00You know,
- 14:00we found this when we were doing the work with the President on "Preparing for
- 14:05the Future of Artificial Intelligence" was the name of the work that we launched
- 14:08about a year before this.
- 14:10One of the things we did in that work set is open it up for conversation,
- 14:15looking at law and safety,
- 14:18looking at downward pressure on jobs,
- 14:20looking at AI and different kinds of use cases,
- 14:23and finding out what are we doing in America,
- 14:25what are we doing in the world,
- 14:27and then coming up with sort of strategic planning as well as an R&D plan.
- 14:31SPEAKER_3: And that's what this work was that President Obama launched in 2016 in the fall.
- 14:35This follow-on work was really looking at who was already working on mitigation
- 14:39and challenges that we're seeing that we were just talking about.
- 14:42So the headline there,
- 14:43I guess,
- 14:44kind of a longer way around is:
- 14:46we really have to accelerate people who are already doing this work and get them
- 14:51into the mix faster.
- 14:53SPEAKER_0: What have you seen that you think poses the most likelihood of success?
- 14:57SPEAKER_0: We've been looking at different models for AI regulation, the public health model, right?
- 15:01There need to be gatekeepers for frontier models,
- 15:04public health in terms of age limitations,
- 15:06the way you can't buy liquor or cigarettes unless you're 21.
- 15:09What are you seeing coming up from the bottom from people
- 15:13who are doing work — what do you see as potentially effective mitigation strategies?
- 15:17SPEAKER_3: Yeah, there's I think there's a lot of good work going on.
- 15:21Some great work by Dr.
- 15:23Joy Buolamwini from MIT,
- 15:24the Algorithmic Justice League,
- 15:26raising awareness,
- 15:27and her work,
- 15:28Gender Shades, that really helped shift... She did that with Deb Raji and others.
- 15:33SPEAKER_3: Face recognition, a lot of the databases for training were very biased.
- 15:38And so, you know,
- 15:39why is it,
- 15:40when we use a camera,
- 15:41that we have to turn on the flash for people with darker skin tone
- 15:45and it doesn't matter with lighter skin... Why?
- 15:47SPEAKER_3: This is technology that could be working with all of that.
- 15:49SPEAKER_3: So it's just a lack of having the right data set and teammates to do that work.
- 15:54So Joy was able to do that and in fact when she came out with her research,
- 15:57IBM right away, it was reaching out and saying, Okay, what do we do?
- 15:59SPEAKER_3: And they began adapting.
- 16:01And an executive at Amazon actually attacked her,
- 16:03but many Turing Winners and others came back and said, uh excuse me.
- 16:07SPEAKER_3: And so, you know, then things shifted.
- 16:08But a lot of times people don't want to be told that something's not going right
- 16:12that they're doing.
- 16:13So,
- 16:14but we need to we need to call each other out and help each other then do something
- 16:18about it.
- 16:19SPEAKER_3: The, you know, engineers like hard problems.
- 16:20SPEAKER_3: These are hard problems.
- 16:21One of the boards I recently joined was ROOST:
- 16:24Robust Open Online Safety Tools that Camille Francois and others put together out of
- 16:29the AI summit in Paris,
- 16:32which is really supporting us to have more open available tools
- 16:36for child protection.
- 16:38And so OpenAI and Discord and others have open- sourced some of their tools
- 16:42and other smaller companies now can use some of those tools.
- 16:45So thinking about how can we use more collective capability for some
- 16:51of these third rail issues that we're all trying to solve and create a commons or
- 16:56a shared space,
- 16:57which is what the ROOST team is trying to do around child protection and having,
- 17:01the academy,
- 17:02industry,
- 17:03civil society,
- 17:04others all contributing to that code base and the learnings and getting people
- 17:08to be able to do something about these very hard problems.
- 17:12SPEAKER_0: Yeah, there were two things.
- 17:13We were talking to Rich Miller earlier,
- 17:15about the way deterministic safety was built into Telescript.
- 17:18SPEAKER_0: It was pre-LLM-based AI.
- 17:20SPEAKER_0: But the design philosophy was safety first.
- 17:21SPEAKER_0: And
- 17:22SPEAKER_3: Mm-hmm.
- 17:22SPEAKER_0: we need to think about how to prevent bad actors and rogue agents and all that.
- 17:28SPEAKER_0: And you know, as a design philosophy, that's not where the AI world is now.
- 17:32SPEAKER_0: How does that design philosophy get inculcated?
- 17:34SPEAKER_0: That safety first and asking not just "Can we?"
- 17:37SPEAKER_0: but "Should we?"
- 17:38SPEAKER_0: as one of the fundamental questions as a design choice.
- 17:41SPEAKER_3: Yeah.
- 17:44SPEAKER_3: I think that's the million dollar question, right?
- 17:46SPEAKER_3: That's the hard Yeah.
- 17:47SPEAKER_3: Okay.
- 17:49to Marc Porat,
- 17:50and he was talking about how in the next couple of years,
- 17:53when silicon is available and LLMs have been reengineered,
- 17:57that we're gonna have not just the internet in our pocket,
- 17:59like you helped make happen in the 90s,
- 18:02but we're gonna have a superintelligence in our pocket that can be a coach,
- 18:05can be a teacher, can be a companion, can be a doctor.
- 18:09SPEAKER_0: How do we design those things?
- 18:11If that's gonna happen,
- 18:12and again,
- 18:12I don't know if you agree with that or not,
- 18:13but he usually sees the future pretty clearly.
- 18:14SPEAKER_0: I mean, if that's gonna happen.
- 18:15SPEAKER_3: I think it's already
- 18:16SPEAKER_0: What do we do to make those things not destructive?
- 18:19SPEAKER_3: Yes, it
- 18:19SPEAKER_0: Yeah.
- 18:20SPEAKER_3: that's the big question.
- 18:22The truth is that there's already people doing most of the things you just said,
- 18:25even if it's not super intelligence.
- 18:27SPEAKER_3: People have AI companions, especially children.
- 18:30SPEAKER_3: This is a problem.
- 18:31SPEAKER_3: It's actually devastating for them and for society.
- 18:35I was in Chemical Engineering visiting committee recently,
- 18:39and some of the TAs were saying that they used to have,
- 18:41you know, 30, 40,
- 18:4350 students come to office hours,
- 18:45now they get less than five because they can have the conversation with that.
- 18:50And maybe the future people will say,
- 18:52that's okay, that's better, it's more efficient to learn this way.
- 18:54SPEAKER_3: But I think there's something amazing about community and learning in a community.
- 18:59And also you can't tell which students are struggling with which thing
- 19:02because you're not able to interact with them.
- 19:03SPEAKER_3: Obviously, the AI is and it can learn from that.
- 19:06SPEAKER_3: But it's not having the expert person, it's having aggregated.
- 19:10SPEAKER_3: I mean, artificial intelligence right now is really aggregated intelligence.
- 19:13SPEAKER_3: So all of us, sort of aggregated and then coming back in a SaaS model.
- 19:19SPEAKER_3: I think it's these are the hardest questions.
- 19:22SPEAKER_3: And the way that I approach them personally is it's depressing and exhausting to focus on them.
- 19:28SPEAKER_3: And so I go looking around for people who are doing something.
- 19:32Cause I often like,
- 19:33I don't what should I do,
- 19:34but then I don't know who's doing this instead of looking down, I look up.
- 19:38SPEAKER_3: And I call that Scout & Scale.
- 19:39SPEAKER_3: Like, I wonder who's doing something.
- 19:41SPEAKER_3: And you go look.
- 19:42SPEAKER_3: And I think other sectors also do that same thing.
- 19:44And it's certainly a huge learning that I had in the White House was for
- 19:48the things we need to solve,
- 19:50a lot of it is already solved or has a prototype or something.
- 19:54SPEAKER_3: And just nobody knows each other.
- 19:56And so in some ways,
- 19:57I wish that we could use our internet technologies to better route people
- 20:01who have amazing solutions, even if they're in a prototype stage, or regional stage.
- 20:05You know,
- 20:05one of the greatest challenges is that a lot of people feel unincluded
- 20:10and they're not having the same opportunity.
- 20:12SPEAKER_3: And it's not necessary for that to be this way.
- 20:15And so figuring out how to community organize our innovation ways and more access
- 20:21to more people by opening up what's already available in town,
- 20:26which is one of the greatest things we can do.
- 20:28SPEAKER_3: Like, think about the Carnegie Libraries.
- 20:29SPEAKER_3: Apparently, people didn't ever go to any of the libraries.
- 20:32There's more libraries than McDonald's in America,
- 20:34but people didn't go to the libraries until there were librarians.
- 20:38SPEAKER_3: And then they're like, I could go here now, someone can help me.
- 20:40SPEAKER_3: So how do we help each other across the country to get to the kind of America we want.
- 20:46And actually Vannevar Bush,
- 20:48who was FDR's Science Advisor,
- 20:50who wrote "Science,
- 20:51The Endless Frontier," he said we can only achieve this goal of having jobs and
- 20:56a better standard of living and better society with the full creative
- 21:01and productive energies of the American people.
- 21:04Full meaning everybody,
- 21:05creative and productive meaning the creativity and the actions of all of us.
- 21:09So if we want to have the society we want to have,
- 21:12we have to actually get everyone in and figure out how to do that.
- 21:17SPEAKER_3: That should be the focus.
- 21:18SPEAKER_3: Inevitable.
- 21:19SPEAKER_3: You know, it's all fixed this way.
- 21:21SPEAKER_3: And it's just not.
- 21:22SPEAKER_3: And so we just have to work really hard to scrub ourselves in.
- 21:28SPEAKER_3: Like Shirley Chisholm says, if they didn't give you a chair, pull up a folding chair.
- 21:32SPEAKER_3: So just show up and get in there.
- 21:34SPEAKER_3: In fact, that's a good Andy learning.
- 21:36SPEAKER_3: Andy said that at.
- 21:38SPEAKER_3: We thought, the UN, they'll be like, okay, now what do we do?
- 21:41SPEAKER_3: And we're like, how about if they just notice who's there?
- 21:43So we actually found an amazing colleague who I work with now,
- 21:46Susan Alznner,
- 21:46who has the UN government liaison service that works with civil society.
- 21:50And she helped us kind of "social storm" the world for the UN:
- 21:54who's already fixing these things?
- 21:56SPEAKER_3: And we got on the first year 800 submissions from 131 countries in like three or four weeks.
- 22:02And it was amazing in an open,
- 22:04simple form,
- 22:04and a whole bunch of people who wanted to review that and volunteer and select.
- 22:08So we had 14 people,
- 22:10one hour after ratification,
- 22:11take the stage at the UN and four minute, here's what I'm already doing to solve.
- 22:16And it was amazing from people flying drones to plant a billion trees a year to work
- 22:21on deforestation.
- 22:23There was a team from Uganda who was working on teaching law in prison
- 22:27because many people in less advanced countries don't have access to representation.
- 22:31And in fact somebody had gotten themselves off death row just using the law properly
- 22:36and having access.
- 22:37There was a guy from the Amazon,
- 22:39Ben Ajuarez, who is an indigenous leader and also an advanced manufacturing expert.
- 22:45And he was building floating fabrication labs so that people who were living in
- 22:49the Amazon, young people, could have all the tools.
- 22:52SPEAKER_3: Instead of the cut down the tree job, you could be in on the Moderna vaccine.
- 22:56SPEAKER_3: So very creative.
- 22:58SPEAKER_3: I mean, ColdHubs was...
- 22:59SPEAKER_3: Okay, get this... Airbnb meets cold storage at the market, right?
- 23:05SPEAKER_3: So instead of people, it was tomatoes in the cold storage.
- 23:08SPEAKER_3: And it was a genius thing.
- 23:09And suddenly your tomatoes,
- 23:10instead of melting in the sun in three days,
- 23:12you had them and you like 3x your money.
- 23:15SPEAKER_3: So just over and over and over again.
- 23:17SPEAKER_3: Water solutions.
- 23:19SPEAKER_3: Some people were using puppetry to work on trauma for refugee children at a whole other level.
- 23:26SPEAKER_3: Another group, instead of giving a light, they gave you a light kit.
- 23:29SPEAKER_3: And then the kids learned STEM by putting together a light for their family.
- 23:33You know,
- 23:33so very clever,
- 23:34some were super simple like that, and some very, very advanced high tech.
- 23:38There was a group from Malaysia that was taking all the waste instead of trucking
- 23:44the trash,
- 23:44they were green architects and they were taking all the food waste
- 23:48from this huge building,
- 23:49any huge building,
- 23:50and just crushing it and microbes and heat and whatever and having soil as
- 23:55a product out of your basement at your huge building.
- 23:58SPEAKER_3: Like just cool stuff across the board.
- 23:59That's happening in Cleveland actually — one
- 24:01of my old law partners is running this food bank in Cleveland where
- 24:05the food waste goes directly to garden pots.
- 24:07SPEAKER_0: They
- 24:08SPEAKER_3: Yeah, isn't that amazing?
- 24:09SPEAKER_0: process it and it goes directly to garden pots.
- 24:11And someday that'll be like people like Marc's line in the movie is like this...
- 24:15What does he say?
- 24:16SPEAKER_3: This will be not interesting.
- 24:18SPEAKER_3: Not it's like it'll be so obvious that we just...
- 24:20SPEAKER_2: Unexceptional.
- 24:22SPEAKER_3: Unexceptional.
- 24:22SPEAKER_3: Yeah.
- 24:22SPEAKER_3: I
- 24:23SPEAKER_0: Yeah.
- 24:24SPEAKER_3: think that's I mean, that's our goal.
- 24:25What's so lovely when we did the UN Solution Summit is that
- 24:28because it was UN handles, we got input from every corner of the world.
- 24:33And you know,
- 24:33just extraordinary innovation,
- 24:36men and women,
- 24:36young people, old people, some engineers, not engineers, social innovation.
- 24:40SPEAKER_3: It was so cool.
- 24:42SPEAKER_3: I think it was Andy who first said to me, he's a card carrying optimist.
- 24:45SPEAKER_3: And I said, Can I take that?
- 24:46SPEAKER_3: Because I'm a card carrying optimist.
- 24:48So what we take from General Magic is that optimism,
- 24:52like let's work together to come up with a way to solve whatever it is in front
- 24:58of us.
- 24:58SPEAKER_3: Inevitable.
- 25:00SPEAKER_3: You know, it's all fixed this way.
- 25:01SPEAKER_3: And it's just not.
- 25:03SPEAKER_3: And so we just have to work really hard to scrub ourselves in.
- 25:08SPEAKER_3: Like Shirley Chisholm says, if they didn't give you a chair, pull up a folding chair.
- 25:13SPEAKER_3: So just show up and get in there.
- 25:15SPEAKER_3: In fact, that's a good Andy learning.
- 25:17Andy said that at Apple it was starting to grow and get bigger and
- 25:20then pretty soon there were meetings and he wasn't invited.
- 25:22SPEAKER_3: So he'd just go anyway.
- 25:24SPEAKER_3: Makers, and widen the aperture for what are the worthy problems for some of our greatest tools.
- 25:29In terms of where you can be most effective,
- 25:31you've been at the absolute commanding heights of government,
- 25:34but also in the market economy at Google.
- 25:37SPEAKER_0: Where do you think now you can be most effective?
- 25:39SPEAKER_0: Would you go back into government if we can get regime change?
- 25:42SPEAKER_0: Where are the levers that you wanna work with?
- 25:45Yeah, there's currently a CTO, Ethan,
- 25:47who's terrific and he's doing good work together with Michael Kratsios and
- 25:50the science advisors.
- 25:51SPEAKER_3: I'm excited to work on any of that.
- 25:53SPEAKER_3: You know, whatever, whatever doors open, let's go.
- 25:57What I'm currently doing is really two things:
- 25:59I guess it's a General Magic thing,
- 26:01just like when we were younger or had less network access or knowledge or how
- 26:05to do things, we had amazing mentors.
- 26:07We were all working together on these products on Magic Cap devices and cloud
- 26:12and other things, but learning how to make something.
- 26:14SPEAKER_3: Wendell Sanders, one of the greatest mentors ever, right?
- 26:17SPEAKER_3: And it was so amazing to see Wendell.
- 26:19SPEAKER_3: For people listening, we had a reunion and Wendell is in his 90s, he worked at Fairchild.
- 26:24SPEAKER_3: He was my boss at General Magic, his son Brian and Walt.
- 26:28SPEAKER_3: We were all the first hardware team.
- 26:29SPEAKER_3: Other people came in, Lauree and Amy and Tuan and others, Tony Fadell.
- 26:34SPEAKER_3: And you know, there he is.
- 26:35He's like he says he has his microscope set up,
- 26:38he walks,
- 26:38you know, he's still doing his engineering, but boy, did he teach us a lot.
- 26:42He worked with Woz,
- 26:43of course,
- 26:43on the early Apples and was,
- 26:46you know, amazing person for how do you cause something to be built?
- 26:50SPEAKER_3: How you invent something and put it in the world.
- 26:53So that same mentorship or co-creation teamwork,
- 26:57I like to do that with a lot of talented innovators.
- 26:59SPEAKER_3: Also, I don't have the ideas they have.
- 27:02SPEAKER_3: And I see them, I'm like, that's a great idea.
- 27:04SPEAKER_3: That's an amazing project.
- 27:05And so the surface area of supporting a lot of different people,
- 27:09whether it's through networks, Journey to Lead is one of them.
- 27:12SPEAKER_3: It's women innovators at MIT.
- 27:14SPEAKER_3: We have a thing called Solve.
- 27:15SPEAKER_3: And we have the Indigenous Communities Fellowship.
- 27:18Of course,
- 27:18any of the venture programs that you see at all the universities
- 27:21and community colleges, just how do you help more people?
- 27:24SPEAKER_3: E for All, my friend Desh helped create, he started in Lowell, Massachusetts.
- 27:28All kinds of innovators in Lowell going through a cohort experience
- 27:32of helping build their business plan,
- 27:34build and you know,
- 27:35from the Quincinera cake making company to this company that was called 99 Degrees,
- 27:40which was an amazing venture company.
- 27:42SPEAKER_3: So like this whole range.
- 27:44SPEAKER_0: Okay.
- 27:44I just read Theo Baker's book about Stanford and it was really depressing,
- 27:48you know, in terms of the way the culture has become so corrupt.
- 27:51The kids are recruited,
- 27:52to drop out and start a company by VCs who want them to be the next Anthropic
- 27:57or Open AI or whatever.
- 27:59And the whole educational mission of the university has kind of soured because
- 28:02the university is complicit in all that if his account is to be believed.
- 28:06SPEAKER_0: And I think he's pretty credible.
- 28:07SPEAKER_0: So, where are the right institutional levers?
- 28:09I keep coming back to that 'cause,
- 28:11we see so much of what you're trying to do being stymied by the broliarchy and
- 28:14the fascist regime of the current government,
- 28:17it's really hard to know where the levers are.
- 28:19SPEAKER_3: And to make sure that the funding is there.
- 28:21You can trace back in our country all the way probably to Benjamin Franklin
- 28:25and earlier,
- 28:26this idea of apprentice - journey - mastery,
- 28:28whether it's through you know,
- 28:30work type apprenticeships or academic apprenticeships or startups, all those things.
- 28:35And it's so important not to choke the federal funding for research,
- 28:40which we really learned to scale at World War II because FDR working
- 28:44with Vannevar Bush they structured us to be able to invent technologies like radar,
- 28:50like jet engines, and computers, other things that helped us win the war.
- 28:53Then FDR said to Vannevar Bush,
- 28:55who was Science Advisor, If we can do this during war, can we do this at peacetime?
- 29:00SPEAKER_3: And how do we get all Americans returning here to have jobs?
- 29:04SPEAKER_3: How do we improve quality of life?
- 29:05SPEAKER_3: How do we help with society?
- 29:08SPEAKER_3: Technology's work and innovation and commercial stuff then pays for all kind...
- 29:12SPEAKER_3: I think it's Enrico Moretti's work says for every one high tech ish job, you get plus five.
- 29:18You know,
- 29:18one of the things that we've kind of circled around and alluded to in
- 29:21the conversation is I don't want to say the business model,
- 29:24but maybe the financial model is a better way to put it.
- 29:27And for decades in Silicon Valley,
- 29:30return on investment from for venture capitalists has been
- 29:33the engine that's driven innovation and the results in terms of advances speak
- 29:39for themselves.
- 29:40SPEAKER_2: We could look at pharmaceutical industry or other fields and see the same sort of model.
- 29:46SPEAKER_2: But the things you're doing are not predicated on a set of investors maximizing the return.
- 29:54SPEAKER_2: How would you describe the model?
- 29:56Because what you're doing does require funding,
- 29:59and what alternatives do you see for the dominant paradigm of profit maximization
- 30:06and maximum return for the people who put the money?
- 30:11SPEAKER_3: It's interesting.
- 30:12You made me think of two different things:
- 30:14The venture capital model is critical to the success of the US.
- 30:19And if we think a little bit about what's called the American Research Enterprise,
- 30:22which is our fueling our universities as a third place, our labs...
- 30:27There's an interesting saying from before World War Two:
- 30:30until we start fueling university — Science is poverty.
- 30:34SPEAKER_3: This idea that science is poverty.
- 30:35SPEAKER_3: And what that means is you would need, if you were Galileo, you needed the Medicis to fund you.
- 30:40SPEAKER_3: You either had to be independently wealthy or you had to go get a patron.
- 30:44SPEAKER_3: You might be able to get a loan or you might be able to convince a company to give you money.
- 30:47But really,
- 30:48we didn't start scaling this engine room for innovation that has two dimensions
- 30:52of it.
- 30:53SPEAKER_3: One is money for the research, but also the workforce is the graduate students learning.
- 30:58SPEAKER_3: You know, like apprentice - journey - mastery.
- 31:00And so you end up with this ability for a lot of people who might never have
- 31:04a chance to come into the this economic workforce.
- 31:09And it's not just Tech,
- 31:11it's all the different subjects that are at a university and the kinds
- 31:14of hands-on experiences that people have making things.
- 31:18SPEAKER_3: So that's very important.
- 31:20It would be great if more of our government and civil society
- 31:25and nonprofits would also adopt some of the practices of innovation.
- 31:29SPEAKER_3: They are very innovative.
- 31:31SPEAKER_3: And yet they're leaving a lot on the table.
- 31:33SPEAKER_3: You know, even as a simple example, I have this little stuff right here.
- 31:36SPEAKER_3: There's a Raspberry Pi, which is the board from your phone.
- 31:40SPEAKER_3: This is a little air quality sensor.
- 31:42SPEAKER_3: This is an awesome purple air sensor.
- 31:46SPEAKER_3: And here's like let's call it Internet of Things, like little board.
- 31:50Why don't kids in sixth grade or third grade get these ingredients and get to play
- 31:56with making something with them in the same way that we might do cooking?
- 32:01SPEAKER_3: You know, here's some ingredients and let's bake a cake.
- 32:03SPEAKER_3: Here's some ingredients and let's test our air quality.
- 32:06SPEAKER_3: So we're working on a project with some high school kids in Louisiana who are doing that.
- 32:10And what's happening for them is they're learning with these items how
- 32:14to put them together and it's demystifying.
- 32:17SPEAKER_3: These are becoming less scary.
- 32:19SPEAKER_3: Like what is that?
- 32:20SPEAKER_3: And it's more, wow, I need one of those.
- 32:22SPEAKER_3: Do you have this chip?
- 32:23SPEAKER_3: So how do we make more fluency and creative confidence for anyone?
- 32:28SPEAKER_3: And the reason to do this is because there's air quality issues all around our world.
- 32:33SPEAKER_3: And why don't we have young people work on their hometown for their homework?
- 32:36Whatever the challenge is in your town,
- 32:38let's make that a homework assignment or a school assignment
- 32:41for our high school kids?
- 32:42SPEAKER_3: So how do we sort of widen the aperture of using technologies for this?
- 32:47SPEAKER_3: Why does that relate to your question?
- 32:50Because,
- 32:51if more of our civil society organizations and nonprofits
- 32:54and others are also contributing to the greater good with all of the power tools,
- 33:00the arts,
- 33:00technology,
- 33:01science, literature, culture, we can advance solutions to problems faster.
- 33:08SPEAKER_3: The second part of this is, historically, it hasn't been only shareholder value.
- 33:13To have employees,
- 33:14you have to have employee value, or people don't really want to work there, right?
- 33:17SPEAKER_3: You have to be thinking about the community that you're in, community value.
- 33:21You also have responsibility to the company itself,
- 33:24which is reinvesting in your R&D so you can continue to be a company.
- 33:28SPEAKER_3: So you can really broaden that perspective of shareholder value.
- 33:32SPEAKER_3: Like, who are all the stakeholders here.
- 33:35And as we get better at measuring that,
- 33:37because really the environment,
- 33:38our earth is a stakeholder because we all need it in order to sustain ourselves
- 33:43for life.
- 33:44SPEAKER_3: You know, take every four breaths, three are from the ocean.
- 33:47SPEAKER_3: And we have to think of it as an inclusive system or it doesn't really work.
- 33:52SPEAKER_3: These are daunting problems, but people appear who are like, my God, that's a great idea.
- 33:57SPEAKER_3: That's gonna work.
- 33:58SPEAKER_3: And it's a fight, right?
- 33:59SPEAKER_3: It's a push.
- 34:00SPEAKER_3: But people show up just like in the Gilded Age, Jane Addams, Ida B.
- 34:04SPEAKER_3: Wells, the union organizers, all these different people came forward.
- 34:07SPEAKER_3: There's a woman named Ellen Swallow Richards who was the first woman to graduate from MIT.
- 34:11She just started measuring the river and figuring out,
- 34:14like, let's stop poisoning ourselves by drinking bad water.
- 34:18Let's have sewage treatment and water treatment,
- 34:20what becomes all of USDA, and how do we fix our society that way?
- 34:23SPEAKER_3: So people show up.
- 34:26Some of my friends,
- 34:27especially in these questions of AI,
- 34:29people start to feel that things are inevitable.
- 34:31SPEAKER_3: You know, it's all fixed this way.
- 34:33SPEAKER_3: And it's just not.
- 34:34SPEAKER_3: And so we just have to work really hard to scrub ourselves in.
- 34:39SPEAKER_3: Like Shirley Chisholm says, if they didn't give you a chair, pull up a folding chair.
- 34:43SPEAKER_3: So just show up and get in there.
- 34:45SPEAKER_3: In fact, that's a good Andy learning.
- 34:47Andy said that at Apple it was starting to grow and get bigger and
- 34:50then pretty soon there were meetings and he wasn't invited.
- 34:52SPEAKER_3: So he'd just go anyway.
- 34:53SPEAKER_3: So again, I'm hopeful, but boy, is it a rough time.
- 34:55We were speaking before the interview tape started rolling about the idea that
- 35:01at General Magic we were blind to certain things.
- 35:03One of the ideas that you spoke about was how a business model arose
- 35:09that was unintended and one we didn't anticipate.
- 35:12I'm curious to get your view on how we missed that at General Magic,
- 35:17why the dystopian possibilities were not on our radar.
- 35:24SPEAKER_3: Hmm.
- 35:24SPEAKER_3: I think I think we had a sense of that, but I guess certainly all the movies were there.
- 35:29SPEAKER_3: And science fiction is so amazing, right?
- 35:31SPEAKER_3: Because it helps us see things.
- 35:33SPEAKER_3: I think we were hopeful.
- 35:35SPEAKER_3: I think the idea was to be able to be wherever you were, connected, content.
- 35:40SPEAKER_3: And really, the early internet was so amazing.
- 35:44SPEAKER_3: I ran into Steve Case recently, who was the main leader for AOL.
- 35:49All those chat rooms and message boards,
- 35:51like humanity, just like, hey, let's talk to each other!
- 35:54And whether it was the Use Net list servs and it was sort of asynchronous,
- 35:58or whether it was live chat rooms.
- 36:00SPEAKER_3: Really, humanity was enjoying finding common interest.
- 36:05SPEAKER_3: In fact, my ex-partner Kara was writing her book, AOL, and she was interviewing Steve.
- 36:09SPEAKER_3: And he's like, I have to end the interview, 'cause I gotta go see the quilters.
- 36:13SPEAKER_3: And he's like, You can come.
- 36:15And so she walked into a room where amazingly all these people who were quilters,
- 36:20had made a quilt and were stitching it all together,
- 36:23having come to bring it to Steve because they were so happy to have met each other
- 36:27and they wouldn't have met each other without AOL.
- 36:30SPEAKER_3: And I think about the difference between how joyful those interactions were.
- 36:34And certainly there were some horrific,
- 36:36probably predator child issues, other kinds of things going on there.
- 36:40Certainly I was running a internet company called PlanetOut,
- 36:43which was the gay community online during some of those times later.
- 36:46SPEAKER_3: And we would have peep bashers come in and you have to get them out of chat rooms.
- 36:50But so the downside was there,
- 36:51but the vast majority of what was going on, people were delighted.
- 36:54SPEAKER_3: To be connected with each other.
- 36:57SPEAKER_3: To be connected to information they needed.
- 36:59SPEAKER_3: To have access in a way that we never had before.
- 37:03SPEAKER_3: And it was a really an amazing time.
- 37:05SPEAKER_3: The advertising model was there.
- 37:08SPEAKER_3: Micro subscription ideas were there.
- 37:09SPEAKER_3: There was a range of different business models that emerged.
- 37:11And then this one to really camp on all of us showed up largely when Facebook came,
- 37:17is my recollection of when we pivot into this,
- 37:20you know, please stare at the screen all the time.
- 37:22SPEAKER_3: We need to back out of that.
- 37:24SPEAKER_3: We are very clear that it's not going well for our teenagers and for all of us.
- 37:30SPEAKER_3: And so we're gonna have to figure that out.
- 37:31SPEAKER_3: It's one
- 37:32SPEAKER_2: Yeah.
- 37:32SPEAKER_3: of the one of the hardest problems in the world right now.
- 37:35And we do want, Mike,
- 37:36to your point about students, we want them to be in school wherever they want to be.
- 37:40We want to make sure there's entrepreneurial experiences at school
- 37:43that you can leave and come back.
- 37:44SPEAKER_3: We also wanna make the university a place where people who are not in the university can come.
- 37:49We have a program called Solve at MIT where we just put out some challenges
- 37:53and we try to help anybody working on these areas.
- 37:55In fact,
- 37:56in the early days in Boston,
- 37:58there was a neighbor who was a teacher and he came to a physics lecture and he asked
- 38:04if he could pursue some of his ideas.
- 38:06SPEAKER_3: He's a teacher of the deaf.
- 38:07And so Alexander Graham Bell ended up inventing the phone in our labs
- 38:10because we were like, sure, yeah, come on in.
- 38:13And so the more we can use,
- 38:15think of our universities,
- 38:16our libraries,
- 38:18our community colleges,
- 38:20our classrooms as a third place where community can come together.
- 38:24SPEAKER_3: And we drive creative confidence as much as we can with our youth and everyone.
- 38:30SPEAKER_3: And these are not new ideas.
- 38:32These are things that exist all over the country,
- 38:35but just nobody knows each other, even in the same town.
- 38:37SPEAKER_0: That's what Shift7 works on, right?
- 38:39SPEAKER_3: Yeah, I have a small company.
- 38:40SPEAKER_3: Yeah, Shift 7 just means "and".
- 38:41SPEAKER_3: It's really a vehicle.
- 38:42SPEAKER_3: But yeah, that's what I work on and with colleagues.
- 38:45SPEAKER_3: It's a lot of methods.
- 38:46SPEAKER_3: How do you scout and scale for innovators like VCs do of any type?
- 38:50Well, but you there's Scouting Stanford and then there's perverting the whole notion
- 38:54of what an education is all about.
- 38:56Again, the Theo Baker book is kind of jaw-dropping in terms of the way
- 39:00the kids themselves are now hell bent on getting rich.
- 39:04SPEAKER_0: It's it's not changing the world for the better.
- 39:06And that ethos that counter ethos is being enabled by the university itself,
- 39:11because it wants a share in the wealth that they may create.
- 39:14SPEAKER_3: Right.
- 39:14SPEAKER_3: There was a huge problem with that before the internet bubble burst, the same thing happened.
- 39:19The internet bubble was huge and people were all leaving university and running out
- 39:23and getting out of a taxi and giving a 20 or 30 dollar tip like crazy situation.
- 39:28SPEAKER_3: And then the bubble burst.
- 39:30SPEAKER_3: We still continued the digital technologies, but the overfrothiness sort of went away.
- 39:34I don't know if that will happen in this time,
- 39:37but I do think it's important for the universities to keep their center.
- 39:40The center is really empowering to these young people to become who they can be,
- 39:45to get the ingredients and get the push that they need to work hard.
- 39:48There was a third grade teacher that my kids had,
- 39:51and she had on the wall,
- 39:52she had the most amazing,
- 39:53she had all this great stuff,
- 39:54a master teacher, Laura, and it said, "In effort, there's joy."
- 39:58SPEAKER_3: In effort there's joy.
- 39:59SPEAKER_3: And I think General Magic was certainly a place where there was in effort, there was joy.
- 40:05SPEAKER_3: What an amazing opportunity.
- 40:07And that's a hope we can have for everybody,
- 40:09everybody in the world that they get the chance to work on things that they care
- 40:12about that would matter in the world and work together with others.
- 40:16SPEAKER_3: At MIT the motto is "Mens et manus" — mind in hand — so hands-on teaching.
- 40:21But I always feel like it's "Mens et Manus et Cor" — mind and hand and heart —
- 40:27because the heart is really about both curiosity...
- 40:31We have a thing out right now that "Science is curiosity on a mission" is
- 40:35the current MIT campaign we have.
- 40:36SPEAKER_3: But this idea of curiosity, like how does this work?
- 40:39SPEAKER_3: It's that's a very human thing, right?
- 40:41And then ingenuity or engineering doing something with that solving something
- 40:45with those principles across disciplines.
- 40:49SPEAKER_3: And then teamwork, you know, community.
- 40:52SPEAKER_3: Technology's greatest form is about those things.
- 40:54SPEAKER_3: It's about love.
- 40:54And so the question is,
- 40:55can we make that part louder and turn down the volume
- 41:00on this stuff that's really quite destructive?
- 41:03SPEAKER_0: Yeah.
- 41:04One of the things that Andy says is,
- 41:06that kindness is the most fundamental thing that we need to preserve,
- 41:10protect, and defend.
- 41:12SPEAKER_0: But in the current environment, how do you make kindness a design criterion?
- 41:17SPEAKER_3: Yeah, it's very important.
- 41:18SPEAKER_3: Kindness by design.
- 41:19SPEAKER_3: I Kindness is equal to knowledge, probably more important.
- 41:22SPEAKER_3: And shouldn't the technologies have a kindness?
- 41:24SPEAKER_3: In Pope Leo's work he's like, let's not weaponize these technologies.
- 41:28SPEAKER_3: They already are weaponized, that's already happening.
- 41:31SPEAKER_3: It'd be worth looking at the book, "Weapons of Math Destruction."
- 41:35SPEAKER_3: It's from maybe 2018, Dr. Cathy O'Neil.
- 41:38SPEAKER_3: She has a wonderful TED talk.
- 41:39So just watching that,
- 41:40you can get a sense of where algorithms were already hurting people in those times.
- 41:45SPEAKER_3: So we have great value from them and we have harms already existing.
- 41:49SPEAKER_3: And so we've got to figure out how are we going to mitigate that.
- 41:54SPEAKER_0: Well, if you were back in government, what kinds of regulation would you support?
- 41:59I would be working with people who have great skill in these areas
- 42:03to bring forward their voice as loud.
- 42:06So for example,
- 42:07if you were going to have a hearing,
- 42:09you would have maybe one of the industrial leaders,
- 42:12you might have somebody from one of the civil society orgs,
- 42:15and you would add the third person,
- 42:16the socio tech person who's just as technical and have a more specific conversation
- 42:22about what about this method and this method and this method?
- 42:26Why don't we use these and sort of debate how we can do that and open
- 42:29the design problem for kind- inclusive technologies.
- 42:34SPEAKER_3: That's what I would be working for.
- 42:36SPEAKER_3: One of the greatest things governments can do is convene.
- 42:39And so you can convene major experts to have conversations across disciplines and
- 42:45across possibilities to try to come up with, you know, like a negotiation.
- 42:50There was a really wonderful piece that Alexander Macgillivray,
- 42:52who was principal deputy CTO with me,
- 42:54and then again in the Biden administration,
- 42:56the blueprint for the AI Bill of Rights,
- 42:59which has a lot of framework,
- 43:01and several administrations,
- 43:03both Republican and Democrats,
- 43:04looking at these kinds of issues and paying attention.
- 43:08SPEAKER_3: So there's possibilities.
- 43:09SPEAKER_0: What do you make of the grassroots revolt against data centers?
- 43:12And how do you see that as being either helpful or not in terms of raising awareness
- 43:18and convening the public as having a stake in this?
- 43:22SPEAKER_3: Yeah, engagement and of all kinds is always wonderful, right?
- 43:25SPEAKER_3: And so it's urgent for us to figure out what is the energy supply that's happening here?
- 43:31SPEAKER_3: What is the industry asking a community, what burdens is it asking the community to take on?
- 43:36SPEAKER_3: Can those be transparent?
- 43:38SPEAKER_3: And can we make sure that the balance of cost is there?
- 43:42Also in terms of what energy we might be choosing to use for that data center,
- 43:47what is the pollution load?
- 43:48One of the things that I look at almost every day,
- 43:51just to share something fun with everybody,
- 43:53This is the Texas, it's ERCOT, the Texas grid.
- 43:58SPEAKER_3: And you can see right now, see the orange, that's solar.
- 44:00SPEAKER_3: So Texas
- 44:01SPEAKER_0: Yeah.
- 44:02SPEAKER_3: is currently 32% solar and 7% wind.
- 44:06SPEAKER_3: And natural gas, we met with a guy named T. Boone Pickens.
- 44:09SPEAKER_3: I don't know if you remember him.
- 44:10SPEAKER_3: He said, "Natural gas is the bridge fuel."
- 44:12SPEAKER_0: He's still around?
- 44:13SPEAKER_0: Pickens?
- 44:14He's not around,
- 44:15but he said "natural gas is the bridge fuel," and you can see it's the bridge fuel!
- 44:18SPEAKER_3: So
- 44:19SPEAKER_0: Mm.
- 44:19it's exciting to look and see,
- 44:21this is about a third solar and wind there and natural gas dominating.
- 44:25SPEAKER_3: But some days this is it can go as high as 80%.
- 44:28SPEAKER_3: Having been a kid in Buffalo with the river on fire, and we had mandatory science fairs.
- 44:33SPEAKER_3: I did all solar and wind.
- 44:35SPEAKER_3: So for me to see this happening, I love it.
- 44:37SPEAKER_3: But we have to pay attention to what energy sources we're using.
- 44:40SPEAKER_3: And you know, and Nikola Tesla he said we will always want more energy.
- 44:45SPEAKER_3: It's important for communities to engage for the balance of resources for all people.
- 44:50Well, do you think it's a fundamental market failure and misallocation of capital —
- 44:54the trillion dollar capex that the AI companies are doing?
- 44:58SPEAKER_0: Is is it a mistake?
- 44:59SPEAKER_0: And should it be redeployed somewhere else and for different things?
- 45:03SPEAKER_3: I don't know the answer to that.
- 45:04SPEAKER_3: We can't know because people who are developing technologies need capital.
- 45:08SPEAKER_3: That's true.
- 45:09So the question is:
- 45:10can we expand,
- 45:11again widen the aperture of the design criteria,
- 45:16through work with them,
- 45:17through which employees they have,
- 45:18through broadening the stakeholders, through regulation, rules, through current law?
- 45:24SPEAKER_3: I was in a conference and somebody said, who's working on AI?
- 45:27SPEAKER_3: Raise your hand.
- 45:28And then lots of people raise their hand and they said,
- 45:30look to your left and right, one of you will be in jail.
- 45:32SPEAKER_3: So, you know, it's like, okay, you
- 45:33SPEAKER_0: Yeah.
- 45:35SPEAKER_3: know, it was an amazing conference.
- 45:37SPEAKER_3: I was like, okay.
- 45:38So we already do have people who probably unintentionally are breaking laws
- 45:43or breaking their terms of service.
- 45:45SPEAKER_3: So how do we deal with that?
- 45:47SPEAKER_3: But you know, so many people are hopeful.
- 45:49SPEAKER_3: There's incredible stuff.
- 45:50The thing that is true is that the healthcare stuff that's happening
- 45:54on AI is probably some of the most exciting.
- 45:57SPEAKER_3: There's also bias and discrimination happening there, and we have to be careful.
- 46:01SPEAKER_3: But I want our colleagues to stop using only that as the positive example.
- 46:05SPEAKER_3: And I want them to have, you know, I want them to channel their inner Ida B.
- 46:08SPEAKER_3: Wells, who was the greatest justice data scientist in the United States ever.
- 46:12SPEAKER_3: She won the Pulitzer Prize a couple of years ago for her work 100 years ago.
- 46:14SPEAKER_2: Well, I think maybe that's the right time to raise the question.
- 46:16You know better than anyone how women have been written out of the history
- 46:21of innovation and written out of the history of technology, especially.
- 46:26SPEAKER_2: What do you think drives that?
- 46:28SPEAKER_2: Is it just an innate sexism?
- 46:30SPEAKER_2: Are there other factors at work?
- 46:32SPEAKER_2: What is the cause of a malignancy that
- 46:36SPEAKER_3: I don't I don't know what's driving it.
- 46:39SPEAKER_3: I don't know what's driving it, but it's a huge problem.
- 46:41SPEAKER_3: During World War II, we invented computers and these are photos.
- 46:44SPEAKER_3: This is Bletchley Park up here.
- 46:46SPEAKER_3: That's the Colossus.
- 46:47SPEAKER_3: It comes from you know, the movie Imitation Game.
- 46:51SPEAKER_3: Joan Clarke was there.
- 46:51You see over here on the right,
- 46:53Harvard Mark I, there's Grace Hopper and other members of her team.
- 46:56SPEAKER_3: This is the ENIAC on the bottom left.
- 46:58SPEAKER_3: That's the first computer at University of Pennsylvania, Eckert and Mauchly, Jean Jennings.
- 47:04SPEAKER_3: Six women were the first digital programmers in the United States over there.
- 47:08SPEAKER_3: And then this is the MIT Whirlwind.
- 47:10SPEAKER_3: These are the first four computers, really, as they came in.
- 47:14SPEAKER_3: Really, the Bletchley one becomes the Manchester Baby.
- 47:17SPEAKER_3: And then the bottom right is the Duchess of Cambridge at the time, now the Princess of Wales.
- 47:22SPEAKER_3: Her grandmother and great aunt were codebreakers at Bletchley Park, working on early computing.
- 47:26SPEAKER_3: And these are some of the women, the codebreakers that she's meeting.
- 47:31But, you don't see these people when you think of computing,
- 47:35and yet these are the founders of computing as much as Steve Jobs or Bill Gates.
- 47:39So the kind of theft of or imbalance of the past,
- 47:44the hidden figures, really affects the future deeply.
- 47:46SPEAKER_3: That's why I work a lot on it.
- 47:48SPEAKER_3: Worked with the president on image of STEM, you know, Katherine Johnson.
- 47:52The Artemis team basically just traversed the path that she did for Apollo,
- 47:56originally when she calculated those trajectories and also John Glenn and others.
- 48:01SPEAKER_3: The first person to ever write an algorithm is this woman, Ada Lovelace.
- 48:06SPEAKER_3: She's Lord Byron's poet math daughter.
- 48:08She was working with Charles Babbage,
- 48:10who created the first mechanical computer,
- 48:12and he encouraged her to write this paper.
- 48:15It's a sketch of the analytical engine,
- 48:16and she translated the paper that was written by Menabrea.
- 48:22SPEAKER_3: It was in Italian.
- 48:23SPEAKER_3: And then he encouraged her.
- 48:25SPEAKER_3: Babbage was like, please add your notes.
- 48:27SPEAKER_3: And she added, I think most of the papers Ada's notes.
- 48:31And she signed it "A-A-L," just like J.K.
- 48:33Rowling, because she couldn't get published if she said she was a woman.
- 48:36SPEAKER_3: So Ada, we did the Google Doodle for her.
- 48:39She said at one point,
- 48:41I think we can figure out the math of the cerebrum if we think about it right.
- 48:47SPEAKER_3: The way we figured out astronomy and sidereal, which is star math.
- 48:51SPEAKER_3: And then she said, I wish to bequeath to the generations a calculus of the nervous system.
- 48:56SPEAKER_3: And then she writes the world's first algorithm in this paper, which is a Bernoulli's equation.
- 49:01SPEAKER_3: And she really speaks of general programmability at the time of Darwin.
- 49:06SPEAKER_3: You know, it's such a robbery to not know about her AND Turing.
- 49:12SPEAKER_3: All these amazing people who are the heroes, I call it infinite roots for an infinite future.
- 49:18SPEAKER_3: We had a US CTO coin and we had Grace Hopper.
- 49:21SPEAKER_3: We had POTUS 1, President Washington because he started the Corps of Eng.
- 49:25And we had George Washington Carver,
- 49:27he saved us from malnutrition, figured out how to rotate crops.
- 49:31And people think of him as the peanut guy,
- 49:32but he's really the guy who how about we nitrogen fix the soil,
- 49:35people, and trained 10,000 farmers and saved us from real starvation.
- 49:41SPEAKER_3: Amazing; people considered him like a Da Vinci.
- 49:44So if we know about these people,
- 49:47then it really changes the confidence we have to include ourselves.
- 49:50SPEAKER_3: And it's a real opportunity for our colleagues in Silicon Valley to lift that up.
- 49:54And I really thank NVIDIA for naming their chips,
- 49:57you know, after some of these extraordinary women and trying to lift that history.
- 50:00SPEAKER_3: It's really important.
- 50:03SPEAKER_0: If you were gonna sum up your trajectory from being what, you were 22 when you started at Magic?
- 50:08I had done my master's,
- 50:09so maybe I was 23 or four,
- 50:11but yeah, I did masters and then I went to Japan and worked for Apple for a bit.
- 50:14SPEAKER_0: So from there to now, what's the through line for you?
- 50:20SPEAKER_3: I think it's just been an extraordinary opportunity to work with so many amazing people.
- 50:24Everybody I've had a chance to work with,
- 50:26both mentors but young people who I've had a chance to mentor myself,
- 50:31teams, things that we've built.
- 50:33There's this extraordinary opportunity to build capabilities and confidence in
- 50:38the world and try to solve problems that are very real and significant for others.
- 50:44SPEAKER_3: I'm hopeful that we can reduce our impact on the planet.
- 50:47SPEAKER_3: These are some of the themes for me.
- 50:48And whatever I could do to kind of give back to the next generation and help them on
- 50:53that path,
- 50:54I think we probably could draw from,
- 50:58you know,
- 50:58thinking about Marc and Joanna and Bill and Andy and Lucia and everybody,
- 51:04we could look at all of them and they would tell us who helped them.
- 51:07SPEAKER_3: And those people would tell us who helped them.
- 51:09SPEAKER_3: And we would go back in time and see this arc of human capability that gets transferred.
- 51:16And my hope is that more people in the world get that creative confidence and access
- 51:22to each other.
- 51:23And one simple thing now that a colleague of mine,
- 51:27amazing mentor,
- 51:28Diane von Furstenberg,
- 51:29who's an incredible designer,
- 51:31said that one thing she tries to do is just every day connect two different people
- 51:36who should know each other to make sure they know each other.
- 51:40SPEAKER_3: And if everybody did that, you know, we could move faster on all these problems.
- 51:44SPEAKER_0: That's something we should all commit to, yeah.
- 51:45SPEAKER_0: Absolutely.
- 51:46SPEAKER_3: Yeah, it's not that hard.
- 51:48SPEAKER_0: Well, thank you for spending time with us.
- 51:50SPEAKER_0: It's always a pleasure to listen to you.
- 51:52SPEAKER_0: You're so inspiring.
- 51:55SPEAKER_0: Things can be different.
- 51:55SPEAKER_0: They can be better.
- 51:56SPEAKER_0: They will be, you know.
- 51:57SPEAKER_0: Thanks a lot.
- 51:58SPEAKER_0: Michael Stern (OUTRO) Thank you for listening to General Magic and the Soul of Tech podcast.
- 52:03Tune into our Substack for more interviews and articles
- 52:06at spellboundproductions.substack.com.