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Latest / The Katie Lance Podcast

How Working Retail Influenced My Business Today

After moving back to the San Francisco Bay Area in 2003 it was time to find a job! I interviewed with some dear friends of mine who owned the cutest boutique toy store. I worked there from 2003 through 2005 and it was one of the toughest but most rewarding experiences. If you’ve ever worked retail at the holidays – you know what I mean! I learned so much about customer service, service with a smile, how hard retail employees work and grassroots marketing skills I still employ in my business today. I also have the utmost respect for anyone who works retail around the holidays! Enjoy the…

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