Improving Client Communication

The Blueprint with Mike Prewett · Sep 15, 2026 · 8m

Mike leads a discussion on improving customer communication in real estate, highlighting that lack of communication remains a top complaint from clients. They emphasize the importance of having systems and processes in place to keep clients informed about the transaction process. Mike suggests creating a 'under contract processing form' that includes details about the transaction timeline, such as contract completion, home inspection, earnest money, due diligence period, mortgage contingency, and more. They recommend sending this form to clients weekly and following up with calls to ensure…