Latest / MoChihChu Schofield Chiropractic Training Podcast
Reactivate, Relate, Refer: The Blueprint for Consistent Patient Flow
In this episode, Dr. FJ is joined by Susan Schofield to dive deep into the heart of a thriving chiropractic practice: referrals, reactivations, and relationships.
Together, they unpack how long-term success depends not just on getting new patients—but on caring for the people already in your orbit.
Here's what you'll learn:
How to build a relationship-based practice that keeps patients loyal and coming back—without losing your authenticity.
How to treat reactivations like gold, with the right protocols to re-engage long-lost patients the right way.
What to track (and why it matters) to…
The skinny
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