Latest / The Buyer's Side with Fexingo: Procurement, Sourcing, and B2B Purchasing Decisions
How One Company Used Supplier Scorecards to Cut Defects by Half
Episode 8 of The Buyer's Side digs into supplier quality scorecards—a procurement tool that measures and ranks suppliers on defect rates, on-time delivery, and responsiveness. Lucas and Luna walk through how a mid-sized automotive parts manufacturer, Bendix Automotive, implemented a weighted scorecard system and cut defects by 52 percent in 18 months. They discuss how the company selected metrics, set thresholds, and communicated results to suppliers—including the tense conversation when a long-time supplier was downgraded. The episode also covers common pitfalls like overcomplicating…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.