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The Best Shingle In the World with Larson Home Services · Ask The Experts

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  Eighth, six thirteen ten, WI B A and ask the experts. Joined
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  this morning by Andrew Larson. Andrew comes to us from Larsen Home Services the
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  website Larson Home Services dot com. That's L A R S O N Home
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  Services dot com. Tell phone number six to eight five three five forty three
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  forty three. That's five three five forty three forty three. Andrew, how
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  are you doing this morning? You stand dry? Stand dry? I mean,
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  honestly, you know, I love rain, so you know, I
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  wish you'd really come down, But plus it's super dry. Yeah, we
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  could definitely use use the rain. We could definitely use the moisture. I
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  know sum areas are bracing for some and some are getting hit. I know
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  south here Rock County, and I know north up near the Dells they've gotten
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  rain earlier. We'll definitely give an eye on that. That rain's gonna go
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  somewhere. It's gonna go on your roof, it's gonna go into your gutters.
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  Are gonna talk about a couple of things involving those very parts of your
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  home with Andrew this morning. If you have been to the website, though,
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  I urge you to head on over there. Larsen Home Services dot Com.
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  That's l A R. S O N Home Services dot Com Delpha number
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  six or eight five three five forty three forty three. That's five three five
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  four three four three for Larsen Home Services. And let's talk about the roofs
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  on our homes. Andrew, and I know something at Larstome Services a few
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  years ago you had said something and I see it more often now is the
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  term the Larsen experience and roofing and making it an experience. Let's talk about
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  when it comes to Larstome Services, when it comes to having your roof replaced
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  or repaired by Larstome Services, what that's all about and what makes you guys
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  so special at that well, you know, it was us really taking a
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  step back and going, you know what, what does it mean to have
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  a roof put on? It sounds so silly, right, just you put
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  a roof on, right, But there's a lot of people and companies that
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  put roofs on, and a lot of companies that use different products, you
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  know, and some people, some people don't care. They just think a
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  roof is a roof. And that's why I love coming on here because that's
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  just not the case. My line I always use, you can put the
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  best shingle in the world on your house, but if you don't do everything
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  underneath it properly, it will leak. And this is very evident with really
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  one of our new focuses in our company, roof restoration, going back and
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  fixing most of the roofs that we fix. I would say the average roof
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  is about five years old. Oh wow, so the shingles are absolutely perfect,
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  but but weren't done right. So, but beyond just having the roof
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  put on, we want the experience to be a good one. And it's
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  so it's it's such a simple process. Good communication is kind of where everything
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  starts. Good communication between the office between and the homeowner, in between the
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  sales rep and the homeowner, good communication with the job site supervisors when the
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  job is going on, and then and then post installed. We want there
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  always to be good communication so everybody is kept in the loop of what is
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  going on and when it's going to happen. That's huge because one of the
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  biggest complaints we would always hear is that you know, I got this done
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  and they said they'd be here in three weeks, and then we didn't hear
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  from them in three weeks, and then we didn't hear from him in six
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  weeks and we had to reach out. We don't do that for one of
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  those very reasons. We give a schedule guarantee. We come out to your
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  house, we give you an estimate, you decide to go with the estimate.
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  We're going to let you know we're three to four weeks out, and
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  that's a guarantee. If we go over, we actually will give you money
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  off of your contract for every day week go over that four week period.
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  So we're guaranteeing our schedule, which is which is rare, but we've really
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  got this down to such a science. Now. There's certain things we know
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  take longer to get so we will we will adjust the time frame. Also
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  give you a no nail guarantee. Another big complaint that people say when they
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  get stuff done is that the cleanup was terrible and they found nails all over
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  their yard. You can have the best roof in the world put on,
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  and but if you go around your yard and find one hundred nails, that's
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  what you're going to remember. So we give money back for every nail someone
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  finds in their yard. That's how I guarantee our cleanup is going to be
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  great, and we also guarantee home protection where we're going to use catch all
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  systems to wrap the house, We're going to use tarps, we're going to
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  cover the air conditioning unit. Just the little things that we can do to
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  make sure that your home is protected, siding doesn't get ruined. That's what
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  we're going to do. So anybody can throw a roof on your house,
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  maybe we can do the best roof with the best experience, and that's there's
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  something to be said for that. It's really amazing, is what what your
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  guys do and what you guys do at lar Storm Services. And you mentioned
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  to that communication part and having having a point person leading up to the to
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  the day of the roof installation or the restoration, depending on what people are
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  going to have done, is having that point person that's there to answer questions.
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  The other thing too, um and I don't think we've ever talked about
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  this on the show is the follow up and you we've talked about this part
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  of the show. You did our roof on our home a couple of years
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  ago and last year, so we probably had a roof for two years at
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  the time, we got a letter, a letter from from you guys saying,
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  Hey, just wanted to know how everything's going, do you have any
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  questions anything like that? And I thought that is really cool that that there
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  was this follow up to say, Okay, it's been a couple of years
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  you've had this roof, now how's it going, how's it been, and
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  kind of reopening that line of communication to kind of check in and that type
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  of stuff too. Is um we think of, you know, with roofers,
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  and we think of you know, with storms and storm chasers and you
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  know, these people that'll come through and just kind of do the quick you'll
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  never see them again, let alone years later here from them just saying,
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  hey, just want to know how how you're liking your roof and uh and
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  and how was your experience? That was really cool to see. Yeah,
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  I mean that's why that's why we we change the name of the company back
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  in twenty fifteen from just you know, leaf Guard to Larsen Home Services,
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  because you know, we're here, We're here to stay, We're gonna be
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  here if you have problem. That's our biggest thing is we have we we
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  sell a roof with a lifetime non pro rated labor and material warranty. So
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  we want people to know that we are here, we're going to be here,
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  We're not going anywhere, and and and that's that's a big deal to
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  us, you know. And beyond those warranties, something that we really try
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  to we offer and when we when we offer certain products to people, they're
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  like, why didn't even know products like this existed? Well, it's because
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  a lot of other contractors are just trying to go in and give you the
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  cheapest price to get the job. That's really not the approach that we take.
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  We take the approach of, okay, we can give you a because
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  we're a master elite, we can give you a lifetime roof, lifetime labor
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  and material warranty on that roof what is And people will say, well,
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  well, well, what's the one thing that could affect that, Well,
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  hail, hail, mother nature. You get hale, it's going to wreck
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  your shingle. But to but that's why we go in offering some other products
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  that are Class four impact rated shingles, so where you can get some really
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  darned big hail and it's not going to hurt these shingles, the F wave
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  shingles that I put on my house, the Revolutionary and you know, honestly,
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  the thing is is lots of other companies could offer these, but they
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  don't. They're a very high price point, but there they look different,
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  they have a different feel. And with these if if I mean, they
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  have a hale warranty where if they get damaged by hail, they're just getting
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  replaced for free. You don't even have to contact your insurance company. And
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  we also pitch a lot of GF armor shield shingles. They're also a Class
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  four impact rated shingles, So we can give you a shingle that looks amazing
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  but also is extremely functional in that it's impact rated. I mean I can
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  put it on carpet and smash it with a hammer and it won't break the
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  matting on it, which is what happens when hale hits, so kind of
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  recovering all the bases on that. So I remember rambling, no, you
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  are right. I for people who don't know, and I know we talked
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  about about it on the show, but I remember a few years ago when
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  when you first started started getting getting educated and up to speed on on those
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  f wave shingles and you were you were just giddy talking about them and like
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  all these things that you could do with them. And UM, it's it's
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  fun to see that enthusiasm and that excitement. And that's the other part two
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  of this is, Um, you and your crew and the team at a
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  large time services really do love what you do. There's a there's a passion
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  there is there is kind of a geekiness as well when it comes to you
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  know, who's talking about different types of shingles, different types of manufacturers.
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  Who gets excited about that kind of stuff. Well, you and your team
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  do. It's and that's a that's a that's a that's a big deal.
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  This is this is your specialty, this is your passion. It is you
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  know, I found this halfway of shingle were we were looking for something different
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  but yet that look great and super functional, and I found this and we
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  basically experimented with it on my house, so we wanted I wasn't going to
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  put it on someone's house before the crews had actually done it. We had
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  we had the president of the company and one of their lead install technicians come
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  up from Texas and work with us and train our guys. I mean,
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  it really wasn't a lot of training to be done. It's actually quite easy
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  to install. But so we were the first company to have them come up
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  actually train us to install this, and now we're doing one. We're doing
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  probably it's not a lot. Again, it is a very high price point
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  it, but it's something different. I personally think it's better than steel.
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  I think it has a better look than steal. And if hal comes along
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  steals your house is going to be Okay, it's not going to leave,
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  but it's going to get dented. This isn't going to get dented. You're
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  not even gonna be able to tell that it happened. Now we're installing one
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  of these, one of these every single week. Sure, so it's gotten
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  to that point where it is starting to take off more. But you know,
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  when we talk about impact rated and the classification that it can get,
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  we can also offer that in a regular looking asphalt shingle. Most people don't
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  even know they exist because most contractors won't even talk about it. They just
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  want to give you the cheapest price. But what you find is homeowners want
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  options. Because we can still do a GFHGZ shingles and number one selling shingle
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  in the country. We do tons of them, but there are other options
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  that are going to last longer, are going to withstand our weather more.
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  When we get hail, when we get wind, an f wave, you
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  have a tree fall on it, it gets scratched up. You don't even
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  have to do anything with it. It will self heal just from the heat
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  of the sun. Because it is a composite plastic material. Whereas a shingle
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  gets scraped up, gets gouges out of it, takes the rock off you,
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  you're going to have to replace it. So we like to give people
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  options along with a fantastic experience. That is our goal. It's an amazing
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  experience, an amazing opportunity. Today is the day as we look towards weather
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  and of course questions about what this winter will bring as well. You want
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  to make sure you're protecting your home. Now is the time to get the
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  folks from Larstome Services out to your home. They'd love to talk to you,
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  they'd love to work with you, love to share the experience with you.
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  All I got to do is give them a call this morning six to
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  eight, five three five forty three, forty three that's five three five four
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  three four three for Larstome Services. The website Larson Home Services dot com.
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  That's l A R S O N Home Services dot com. And Andrew,
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  it's always great chatting with you. You enjoy this beautiful day, all right,
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  Talk to you next week. Andrew Larson, Larstome Services. Kevin ham
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  Ham's Arborcare joins US next year at thirteen ten WIBA