3490: How Zenoti Is Redefining Guest Experience With AI
What happens when a former Microsoft leader walks away from tech, immerses himself in personal wellbeing, and accidentally discovers one of the biggest blind spots in the global spa, salon, and wellness industry? That question sat with me as I spoke with Sudheer Koneru, founder and CEO of Zenoti, who has shaped one of the most influential platforms powering beauty, wellness, and fitness operations in more than fifty countries. This conversation takes an interesting path. Sudheer began his career inside Microsoft during its high-growth era, then built and exited a successful enterprise…
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