Authenticx: Making Healthcare More Human with AI | The Tech Matchmaker Podcast
In healthcare, every conversation matters — but too often, critical insights get lost in the noise.
That’s where Authenticx comes in. Their AI-powered platform helps healthcare organizations listen at scale, uncover broken processes, and act on what patients and agents are really saying.
In this episode of The Tech Matchmaker, Gina Gibson sits down with Eric Prugh, Chief Product Officer at Authenticx, to explore how they’re blending empathy and analytics to transform the healthcare experience.
You’ll hear how Authenticx:
💡 Turned patient call data into actionable insights that improved care…
The skinny
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