How AI Bots are Transforming the Transportation Industry
Booking a flight, changing a ticket, or navigating travel delays can feel overwhelming, especially when customer service lines are packed and outdated systems make the process even harder. What if AI could remove that stress, save airlines millions, and give travelers the convenience they crave?
In this episode of Full Tech Ahead, Amanda Razani sits down with Jason Valdina, Senior Director of Engagement Channel Strategy at Verint, a global leader in CX automation. With years of expertise in automation, Verint has worked with major airlines, train services, and hotel chains to modernize their…
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