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The Hidden Labor Of Flight Attendants

When you board a plane, flight attendants greet you with practiced smiles and seamless service. But there’s a lot of mental and emotional labor that passengers don’t see. Missy, a Hawaii-based flight attendant, takes Anita inside her world and shares stories from her close to five years on the job — from managing unruly passengers to dealing with medical emergencies. Travel journalist Natalie Compton also shares her reporting on the financial precarity some flight attendants face and how understanding more about their reality has changed the way she approaches air travel.

Meet the guests:

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