Latest / Authentic Living / Mental Wealth and the ROR: Return On Relationships with Mike Pagan
Transcript
- 0:01Welcome to authentic living with Roxanne, a place where we have as conversations about
- 0:08things that really matter in our lives.
- 0:11And now here's your host, Roxanne Derhodge.
- 0:36Hi, Ron.
- 0:36It's Roxanne Durgesh.
- 0:38Thanks for tuning in again today with, 2 authentic living Roxanne.
- 0:43I have a special, I would say a friend now, Mike Pagan, who I met, in Ireland.
- 0:51Goodness.
- 0:51It's it's almost a year now, at, the, global speaker's, annual event, which was I think one
- 1:01of the best events I've ever been to, and, we were able to kind of chat a bit really briefly,
- 1:06but recognize that we talk about mental health and mental health like Mike will talk about,
- 1:14and it was just an area that, we both had in common.
- 1:17So we've been chatting ever since, and we have a, some colleagues that meet, and so tell you a
- 1:23little bit about Mike and a little bit about what we're gonna chat about today.
- 1:28So his topic is building mental wealth, and so looking at mental wealth, from a perspective of
- 1:35what are the things that you bring with you and what do need to gain, that kind of bolstering
- 1:41to be, optimally functioning.
- 1:43He is a coach He has, written 4 books.
- 1:48He's a keynote speaker and, he starts his coaching sessions with a blank page, which I I
- 1:55love that perspective when I when I read that in your bio.
- 1:58Like, so, Mike, thanks so much for joining us today.
- 2:02No.
- 2:02Pleasure pleasure to be here.
- 2:03I'm I'm it's it's good to be, on the other side of this interview environment where it's kinda
- 2:09right now over to you.
- 2:10You talk.
- 2:11Scary.
- 2:13And and I've been enjoying, you know, interviewing some of our colleagues that I've
- 2:17met since, I've I've met you.
- 2:19So it's been it's been quite fascinating to get different perspectives and just different
- 2:25people coming forward.
- 2:27Let's talk a little bit about what got you in dealing with mental mental health?
- 2:34Like, what what was kind of your path that made you pick that as a topic to focus on?
- 2:41It it's it was an interesting, sense, because I had the privilege of working with, professional
- 2:47sportsmen and women transitioning to their life after their career in sport.
- 2:52And, a lot of these individuals, incredible athletes, incredible in everything they did.
- 2:58They're they're striving for performance and perfection and everything else.
- 3:01But all of them had this one thing in common, and that was the guillotine moments that came
- 3:06down at the end of their careers.
- 3:08Whether that be through, loss form, loss of, function, being dropped, whatever it happened
- 3:14to be.
- 3:15And and that at that point, there were thirty five people potentially in their support
- 3:20network, keeping them on the pitch in the pool or on the track yesterday.
- 3:25And none of them are fit for purpose for the way forward now because they're not needed.
- 3:30And these guys then hit this massive brick wall of isolation and loss and direction.
- 3:36And what I started to understand and research was the fact that actually that transition
- 3:41space happens for all of
- 3:42us.
- 3:43Mhmm.
- 3:43And there are many, many times where we feel isolated at different points be that as the
- 3:48chief exec of a multimillion dollar business or as a solo printer, selling, products that
- 3:54you've created in your garage and everything in between.
- 3:57And and and it was just that that process of understanding that we need to invest in
- 4:03ourselves in our in our strength of our mind and the strength of our well-being and our body
- 4:07and our head and everything else around that.
- 4:09To mental health became the sort of the ying to the yang of mental health, because it's it's
- 4:15proactively investing and and supporting and getting the right people around you rather than
- 4:20the other side where we suddenly find ourselves isolated with a team or support that are not
- 4:25fit for purpose and can then take is down a negative path into a negative spiral of poor
- 4:31mental health.
- 4:32So that so hence, it becomes the yin to the yang.
- 4:35Yeah.
- 4:36Absolutely.
- 4:36And I think in the west, we often wait till something's broken.
- 4:45To address it.
- 4:47And, you know, Eastern a lot of Eastern philosophies will talk about you know, trying
- 4:53to find that connection of that solitude or or kind of a combination of both, but, in the
- 5:00corporate world here and I'm sure as a likewise in Europe, you know, you might know someone is
- 5:06attention.
- 5:06Let's see let's see if they've gone through something.
- 5:08Like, you're talking about the sportsmen.
- 5:10They were going through transition.
- 5:11So they had to deal with a lot of loss.
- 5:14They had to do with the fact that maybe they didn't get the accolades anymore of being on
- 5:18the pitch or or doing wherever they were being.
- 5:22And they were very, very structured in that, you know, and very ultimately very good at what
- 5:27they do, but then they go through that loss.
- 5:29And potentially supports that they perceive that will be good for them.
- 5:34I would assume that eventually becomes, let's not work in so well for me now.
- 5:39And then they have to adjust.
- 5:42So I I think a lot of times in companies here, we're waiting for until somebody comes forward.
- 5:49To to get help versus kind of, you know, proactively thinking what might that person
- 5:54need?
- 5:55Is that what you saw a lot with the
- 5:57Yeah.
- 5:57It's it's it's that it's that element of structured discipline focus, chunk, chunk,
- 6:02chunk.
- 6:02You know what you gotta do.
- 6:04You talk to many sports people and they say, I knew what I was gonna eat when I was gonna eat
- 6:09and how I was gonna eat for 20 years.
- 6:11And then suddenly, it that was gone.
- 6:14And it but then then look at the transition space where you look at a a student moving from
- 6:20schools to colleges, from colleges into the 1st job to a graduate program to buying their first
- 6:25property.
- 6:26And so the these transitions that are constantly going on where if we haven't got
- 6:31good people around us, proactive people holding as accountable, asking better questions than we
- 6:36can of ourselves, then we make more mistakes.
- 6:40And as we make more mistakes, then that can have a negative effect on on on our well-being
- 6:44and how we go forward.
- 6:46And I I I know for ex a specific example, I've made my greatest errors in business, and I've
- 6:52been running my own business for over 20 years now.
- 6:54When I've not when I just haven't taken that independent piece of advice from somebody that
- 7:00I've empowered to I've given permission to to turn around and say, Mike that's not such a
- 7:06good idea, or sort of have you considered it this way around?
- 7:11And that and when we don't have people in our group around it.
- 7:15Call it an inner sanctum.
- 7:16I call it a mental wealth team.
- 7:18It's it's what whatever language, what what that core of people who ask better questions of
- 7:24you than we we do of ourselves, or they're questions that we are too scared to ask
- 7:29ourselves because we know what the answer will be.
- 7:30So we want to avoid it.
- 7:32Or maybe we may maybe we ask people certain questions because we know how they're gonna
- 7:36answer it because that keeps us in our comfort zone sometime.
- 7:39As well.
- 7:40Yes.
- 7:40Yeah.
- 7:40Just reinforces that that it's it's an echo chamber, but the, like, the, like, the
- 7:44algorithms on social media.
- 7:46Yes.
- 7:46Of course.
- 7:47It's right because 47 other people have said it.
- 7:49That's the algorithm just feeding me the same stuff.
- 7:52And so some of the time, we need that independent, that extra, set of lenses on it.
- 7:58They're gonna turn around and say, Nah.
- 8:00That's not right for you, but that only happens when we empower people and give people
- 8:04permission when they're close enough.
- 8:09So that's this brings a concept of vulnerability.
- 8:11Like, I mean, and we know that's the core thing.
- 8:14A lot of us, you know, maybe early on learned implicitly or explicitly, well, you don't share
- 8:21too much kinda outside of the family, or you're only sharing enough so that, you know, you
- 8:27know, we don't look bad or so a lot of people I would say on a, you know, in kind of my work,
- 8:34as a psychologist is a lot of people kinda go, you know, kinda, one, you know, I remember a
- 8:40family saying, they had a motto that was, like, nothing breaks us.
- 8:48Nothing that they have this you know, regardless, you could be losing limbs and lots
- 8:53of different things, but you never never go outside of the family to share.
- 8:57So when you kind of think about people that you work with, Mike, how do they kind of look at a
- 9:08connection.
- 9:08Like, if they're coming from a space of, well, I we'd already you know, that means I'm weak.
- 9:12If I need you, I I'm weak.
- 9:15Right?
- 9:15Like, I mean, if I like, I mean, I've gautious separation and, different things raise my son
- 9:21on my own.
- 9:22And I remember, when I was going through that and, you know, I was always the one because
- 9:27maybe potentially the role I played.
- 9:29I wasn't one that cared for others.
- 9:31And what happened is my friends even said to me, is they waited to see what I would do.
- 9:38Just to see if I if I could actually come to them because they knew I needed it.
- 9:43And, of course, I was like, okay.
- 9:45Where are you?
- 9:46Where are my troops?
- 9:47I need everybody.
- 9:48Cause I'm spending my whole time giving.
- 9:50Yeah.
- 9:51You're giving fixing and supporting everybody but not looking after number 1.
- 9:55And it's Right.
- 9:56What what I what I heard there was that that the whole thing of vulnerability, and this is
- 9:59isolation in the boardroom.
- 10:01It's a classic example.
- 10:03When whether you're a c suite executive or a senior management, whatever it is, you can't
- 10:08tell the stakeholders above you.
- 10:10You don't know the answer.
- 10:12You're not gonna share with your co directors or colleagues that you're not sure what to do
- 10:15next because that might get you against you at a future date when it comes to promotions.
- 10:20Your husband or wife hasn't got a clue what you do anyway, but they'll they've got your back.
- 10:25Your friends at the school gate at the sports club and the other environment that you go to
- 10:29outside of work will always say go for it, Mike, because you always land on your feet.
- 10:33Because that's what you want them to say and that's how and you certainly can't share with
- 10:37an employee or a direct line, that you don't know which way to go forward.
- 10:42And so this creates this isolation within the boardroom, within the, c suite within work.
- 10:49It doesn't matter the size of the organization.
- 10:51There could be 50 employees.
- 10:52There could be 50,000 employees.
- 10:54That isolation piece plays out across the board, and therefore, vulnerability Oh, well, I
- 10:59can't do that.
- 11:01The sports people can't show there's any vulnerability.
- 11:04And and part of the one of the benefits I believe of, what's come out of the years of
- 11:10COVID is the sort of the evolution, the evolving of this is no longer soft, fluffy
- 11:16stuff that we need to ignore or can ignore.
- 11:19We need to be investing proactively.
- 11:22The next generations Gen Zed And Millennials will not work for organizations that don't
- 11:27care.
- 11:29Right?
- 11:30Leadership across the Western world still has some very, very unique, mature people as in
- 11:37years, that is not fit for purpose for the way forward.
- 11:42They will move on over the next few years.
- 11:45Right.
- 11:45And then, hopefully, he says, they'll be replaced by more dynamic, more people that are
- 11:50involved that will work and stand and get with it.
- 11:53But but the there's a there's an extra element that we do really need to be aware of here, and
- 11:58this is unintentional isolation.
- 12:00And that it that comes from, the hybrid working environment.
- 12:05So, 3 2, 2 3 days a week working from home.
- 12:09And if you happen to be one of those 20 somethings, 30 somethings that are working from
- 12:14your parents' spare bedroom, with a a fluffy slippers on, Netflix on on the second screen
- 12:21over here, cat on the bed next to you, mom popping in every 40 minutes with a to make sure
- 12:27you're okay.
- 12:28That's not a professional mindset.
- 12:30That's not an environment where you're gonna learn via osmosis from the colleagues around
- 12:34you.
- 12:35That's where you're going to.
- 12:36If it's not working, going to go down a negative spiral.
- 12:40So so whilst I the hybrid working is here to stay, and there are certain industries where
- 12:46clearly that it can't work.
- 12:47I was at the dentist this morning.
- 12:49Clearly, that can't work in a hybrid world.
- 12:52Yeah.
- 12:52Just send your teeth in.
- 12:54But but it's the so there's there's elements where the hybrid won't go, but we really need
- 12:59to be aware of exactly what we're doing here to sort of prevent people being cut off, cut
- 13:05adrift, or not seeing what's happening.
- 13:07Be and then them not being comfortable or strong enough in that environment to say, I
- 13:13need some help, but it's not because I'm weak.
- 13:15I just need better help.
- 13:17Right.
- 13:17And I I think, you know, to your point, like, I when I was in corporate, I I remember, I was
- 13:24just starting.
- 13:24I was in my twenties, So I was like, I had an assistant.
- 13:27So I thought, well, you know, I'm gonna share kind of, I manage a portfolio of companies and,
- 13:33you know, at that point, and this is how siloed you really were.
- 13:38Right?
- 13:38So here I was, and I I would get paid commissions on the proffabilities of the
- 13:43account.
- 13:43I've got an executive assistant.
- 13:45So I'm running the numbers and I'm kinda saying to her, I want you to double check the map.
- 13:51Right, just to make sure I'm on and, you know, we're and I got reprimanded by my superiors
- 13:57because I was being so transparent with my about the commissions that were payable.
- 14:03And I'm like, okay.
- 14:05So you give me an assistance, and this is, you know, obviously administrative work.
- 14:09It's checking.
- 14:10It's math checking.
- 14:12And I'm using her because I shouldn't be sitting there trying to, you know, do the
- 14:17arithmetic that may take me longer.
- 14:19She could do it quicker.
- 14:21And I got told that I needed to keep that private because in fact, the assistance should
- 14:26know the level of pay that we would get on profitable accounts.
- 14:30And I'm like, and I didn't I didn't think I was stepping into anything, but I was rep so it's
- 14:36interesting.
- 14:37Right?
- 14:37Because you're right.
- 14:38That you have
- 14:39to an empowerment of staff.
- 14:40If you don't trust the staff, how can you possibly expect them to be fully committed,
- 14:46fully engaged, fully working.
- 14:49It it it that that conversation, it that's so sad, but that's how it was.
- 14:53A few years ago.
- 14:53And but, still is in certain places.
- 14:57Absolutely.
- 14:58So now So two things, Mike, that I think is interesting.
- 15:03I think you're right.
- 15:04As we're transitioning out, we're gonna have, you know, the newer generations keeping the
- 15:10older unless you use the older guard accountable.
- 15:13So there's gonna be a bit of friction till we find that right combination.
- 15:19But in the interim, we have hybrid.
- 15:22Mhmm.
- 15:22We have people that are, you know, gonna jump ship quickly if if they realize that they're
- 15:29working for companies that have misaligned.
- 15:31And in the interim, you you know, your your human capital we know is your biggest assets.
- 15:37So what what is it that what is it that companies aware companies are doing around
- 15:46mental health that you that you're working with versus
- 15:49the one that you find out.
- 15:50Yeah.
- 15:50One of the things I I I love talking about is, we we people have gotten used to this
- 15:55terminology of corporate social responsibility, CSR.
- 15:59What are we doing to give back?
- 16:00What are we doing to it?
- 16:02Well, I'm referring to HSR, human social responsibility because it's that framework.
- 16:08It's that format of, okay, what are we doing to proactively invest and support our staff?
- 16:12What are we doing to proactively investing and work with it?
- 16:16And one one of the key areas I believe is, we shouldn't need permission to do this.
- 16:23It's a key point, but we do personally.
- 16:26And that is permission to make ourselves number 1.
- 16:30So when we when we put ourselves as number 1 in our world, that means, being positively selfish
- 16:39because the wonderful language you've got is is selfish is one of those things when we're
- 16:43children.
- 16:43Don't be selfish.
- 16:44Share your toys.
- 16:45Yeah.
- 16:46It's a selfish is a bad word.
- 16:47We're not allowed to do that.
- 16:48But, actually, in in my family, I've always jokingly been number 6 because, there's a my my
- 16:55wife, 3 children, and a dog, and they're all above me.
- 16:58Yeah.
- 16:58And the last Christmas, we had 8 puppies.
- 17:01So I was actually number 14.
- 17:02But it but joking aside, it's it that
- 17:03is the real
- 17:07see, when we put ourselves number 1, then we are able to be fit for purpose for when other
- 17:12people need to draw on our energy.
- 17:14There's enough stories it for, from every religion out there about how we have to fill on
- 17:19our cup first.
- 17:20Otherwise, we can't help others, but we don't do it naturally.
- 17:24We spent the whole time looking and helping and fixing.
- 17:27And when we start looking, through the minds of of self care of getting coaches support,
- 17:32getting professional networks aroundism, putting peer support groups, mastermind groups
- 17:37together, then that changes the game.
- 17:40And and self care is comes in so many different ways from from mindfulness and meditation to,
- 17:47activities to just taking time out and pressing that pause button.
- 17:52And we don't we're rubbish at pressing pause, but we need to press pause so that we are able
- 17:57to re charge, reboot, recondition.
- 18:00It it doesn't work without it.
- 18:02Yeah.
- 18:02Absolutely.
- 18:03And I think, you know, even, in getting a bit older, like, today, I know I have a 12 hour
- 18:07day, So what I did is I went to hot yoga at 7:30.
- 18:12Right?
- 18:12Because I know that I have you know what I mean?
- 18:15And what younger.
- 18:16You're not, you know, you're not be you're doing it, but you're kinda you can be a bit
- 18:19more haphazard, I would even say.
- 18:21But as you're starting to get older, you're like, you know, jeez, if I keep up this, by
- 18:25Friday, I'm gonna be, you know, flat out, you know, just kinda needing to badge.
- 18:30So I think it's it's interesting.
- 18:31Right?
- 18:32Like, you're so right.
- 18:33We do, and And I've gone, done done it horribly where I've, like, kinda looked at the end of
- 18:39the week, oh, what happened?
- 18:41Right?
- 18:41And now I'm kinda like, okay.
- 18:44Well, I need to do things differently.
- 18:47And I think you're right.
- 18:48It's that word selfish it it has such a negative connotation, but it and really what
- 18:54you're saying to people is put yourself first so you can you have something in your cup to be
- 18:58able to help others.
- 19:00Yep.
- 19:00Definitely.
- 19:00And in my in my new book, I talk a lot about that with ROR.
- 19:03I talk about the leader knowing him or herself.
- 19:06If those relationships returning, definitely.
- 19:09Yeah.
- 19:09Like like, How do you know what do you like when you're stressed?
- 19:13How do you how do you communicate?
- 19:14How what's your decision making like?
- 19:17You know, how is what what kind of micro breaks do you take through the day?
- 19:22And, you know, if you don't, what do you like?
- 19:24And if you do, what do you what do you do differently so that they could become more
- 19:29connected to themselves to look at, I'm not so good at this, and I'm not so good, but I'm
- 19:34pretty good at this, this, and this, but I have to work on this because if they bring their
- 19:38best versions of themselves to work, the concentric circles that get connected to the
- 19:44people around them the benefit is that people are you're able to see what Mike's doing.
- 19:50You're able to even if you're on the screen, you're able to kind of into it a little bit
- 19:54better.
- 19:54What's going on and be able to connect versus kinda, you know, you're not 7 47 or 30, 1000
- 20:01feet, and you're not dipping down just to see because we know a lot of leaders, they have
- 20:06that type of personality, that they can, you know, withstand a lot and they sometimes are
- 20:14remiss in kind of thinking, okay, what am I doing that might be affecting people until
- 20:19things are a little bit too late?
- 20:21We know that with mental hall with us.
- 20:23The classic one I I I'll share with you.
- 20:24You you see the 4 pictures up above and around my head at the moment.
- 20:28Yes.
- 20:28When I go to conferences, I will always wear possible.
- 20:33It's a it's a it's a it's a rule of thumb rather than rule of life.
- 20:39But take an extra day afterwards to decompress.
- 20:43Because if you when when you're at conferences, you were at your events.
- 20:46They're very intense.
- 20:47They're talking to lots of people performing main stage, delivering your your event, having
- 20:52the whole setup, to to the the the pictures here are just random ones whilst I'm out
- 20:57walking.
- 20:58The but a couple of them were from Vancouver, the the happiness statues, the laughter statues
- 21:03that they're brilliant.
- 21:05Other ones were from Royal Claw in Poland, and they're just these little dwarfs that are sort
- 21:09of placed all around the city.
- 21:11There's 300 of them.
- 21:12There's a wonderful story attached to everything else.
- 21:14But but just from that sort of feel good decompress and look after number 1, it's a
- 21:20great way so that when I return home, to my family then, I am in a different space because
- 21:26I'm I'm I'm ready to be the family, Mike, rather than the working, Mike.
- 21:30And then when you go back into work the next day, you are then in the in the mindset and the
- 21:36space rather than turning up with your eyes hanging down here, bloodshot, and fatigued and
- 21:41everything going wrong.
- 21:42And that makes such a difference for me.
- 21:45But it's it's a simple one, and it does involve me being, proactively giving myself permission
- 21:51to do that.
- 21:53But it's necessary for looking after our self care so that we're fit for purpose.
- 21:58And I absolutely, and this is the stuff that I obviously, when I coach or or train, I'm
- 22:03talking about those things consistently.
- 22:05How are you taking responsibility for your mental well-being?
- 22:09So that you can, and if you're not having a good week or something's going on in your life
- 22:15to be able to be vulnerable enough, so to share, not like everything, but at least for
- 22:21people to understand that you're going through some stuff and maybe for them to have grace
- 22:25just like you would expect you know, the other way around.
- 22:28So I think that whole element of shoulder to shoulder leading where, if you do step into it.
- 22:35And we, you know, leaders do often, and I was a leader in many positions when I did, but to go
- 22:40back to the person and say, you know, I realized I was a little bit abrupt there, or
- 22:44maybe I was a little bit too direct and kinda down the middle versus kinda slowing.
- 22:48And I didn't feel so good for me.
- 22:50I'm so sorry about that.
- 22:51You know, It's been one of those weeks or whatever.
- 22:53So to be able to, you know, intuit what you are feeling and, you know, and then doing something
- 22:59about it, and that's that other person says, thinks, wow.
- 23:02Mike was able to do that.
- 23:04It's so nice to know that, you know, he's just like me.
- 23:08Right?
- 23:08And when you get people feeling like that, what do they want?
- 23:11If the relatable, we all wanna, I think, for the most part, do a good job because it it's
- 23:17kind of, you know, where we spend most of our time.
- 23:20So I think that, you know, that kindness from leadership is an element that I I talk a fair
- 23:25amount about.
- 23:26Right?
- 23:26Like We we always try to portray ourselves as invincible having all the answer and everything
- 23:31else like that.
- 23:32But perfect Peter has no friends because nobody can relate to him.
- 23:36Right.
- 23:37So so as a leader, if you're portraying this badger of perfection and everything is squeaky.
- 23:42And so then that may you can become aloof.
- 23:45You can become unapproachable.
- 23:47You can become well, they've got it all So what what what can I?
- 23:50So I'm not gonna I'm not gonna go to them with my problems because they won't have time for
- 23:54it.
- 23:55And it and so as you say, it's like the it's that sense of humanity just sharing that scopes
- 23:59a bit.
- 24:00Oh, there's a reason.
- 24:01Yeah.
- 24:01I can talk to you.
- 24:03So tell me, if there's leadership teams or there's leaders listening, or some or someone
- 24:11even frontline, and they're thinking, We are so isolated.
- 24:15So let's say let's start at the top and say, well, what kind of guidance would you give a
- 24:20leader that's thinking?
- 24:21I think we're we're in a pretty connected environment.
- 24:24What are some of the things?
- 24:26Maybe three steps that they could potentially, you know, think about implementing or some
- 24:32things for them to consider about, kinda you're not gonna connect tomorrow, but to to kinda get
- 24:37towards, the element of connection with with your staff.
- 24:41Okay.
- 24:42The the the the first step there is understanding who's in that support network and
- 24:46if the support networks actually exist.
- 24:50And that there's a simple technique I will use where people subjectively score their network
- 24:55as to whether or not they are actually, close or or or part of their inner sanctum, or
- 25:01they're just a name and a database.
- 25:03Yeah.
- 25:04It's a it's a WhatsApp number.
- 25:05That's all it is.
- 25:06They're they're not close.
- 25:08So it's understanding how isolated that is because certain people will certainly realize
- 25:13Actually, there's nobody in my inner sanctum that I'm happy to be open, honest, vulnerable,
- 25:19and mentally naked with.
- 25:21And that they therein lies the key part of it because we can if we'd like that, then there's
- 25:24people that we truly trust.
- 25:26And some of those are in our friendship networks, but others are those in a
- 25:29professional network So it's it's knowing that that the next step is understanding what are
- 25:36people doing for themselves in the world of self care?
- 25:39Have we got a culture?
- 25:40Have we got an environment where people feel good about doing other things, or is it very
- 25:46much work to rule?
- 25:47And the classic example of that, my daughter, a a a millennial working in a corporate
- 25:54organization, as a student So on her year placement as a student, and the computer
- 26:00system, you have to be, working the whole time If after 15 minutes, the mouse hasn't moved, it
- 26:09automatically logs you off, which therefore the company then thinks that this person isn't
- 26:14working.
- 26:17Does twenty two year old, like, the young lady?
- 26:19That's the work environment she's got, and she's in her student in the house because it's
- 26:23hybrid working.
- 26:24She's a robotics and mechanical engineering student.
- 26:28So she designed a robot to move her mouse every 12 minutes.
- 26:34So it's, it's a sad story, but it's a fun story.
- 26:38Brilliant.
- 26:39But it's brilliant as well.
- 26:41And it's kind of But hold on a second.
- 26:44That's wrong.
- 26:45And and was so that's an extreme version of where, organizations in hybrid world are trying
- 26:52to keep control and not in power.
- 26:55And so from a leadership perspective, leaders listening to this and understanding hold on a
- 27:00second, we do stupid stuff like that.
- 27:02We do stuff like that that really doesn't embrace a culture of trust empowerment and
- 27:06love.
- 27:07We need to focus on that one.
- 27:09And then the final area I'd say is just this this simple process of pick up the phone.
- 27:16If as a leader, as a as a human being, whatever else, if your gut feels this, I haven't spoken
- 27:22to Roxanne for a few weeks.
- 27:23I have there's something just to trigger.
- 27:26Do not text them.
- 27:27Do not tweet them.
- 27:28Do not WhatsApp message them, whatever else.
- 27:30Pick up the phone.
- 27:31If you live close enough geographically, go and visit them.
- 27:35Because you do not know what is going on inside somebody else's world.
- 27:39And if there's just that inkling of something, we've that you you get that thing on social
- 27:43media that goes round rather hear from you at 3 o'clock in the morning than talk about you at
- 27:47your funeral.
- 27:49Yeah.
- 27:50I I I I love that.
- 27:53I love that because you know, it's so much, you know, the phone now, is is it's the ultimate
- 28:01barrier that people use Right?
- 28:04Yeah.
- 28:04Lock connect and, you know, just a simple, you know, like this and in my time, you know, was
- 28:09always about the telephone.
- 28:11Right?
- 28:11Like, I mean, I'm better yet you know, it's just kinda running, you know, seeing someone
- 28:16because I I, you know, when I, like, I met you in person and now I feel like I, you know,
- 28:22obviously, I know you.
- 28:23I could see you on screen.
- 28:25See if I had met you on screen, I hadn't met you in person, it I feel differently.
- 28:30So I love, and I think it there's nothing that replaces that ability to be able to connect
- 28:36with someone, to be able to kinda, you know, see other than just the, you know, a third of
- 28:41of who you are just to be able to kind of get to know the person.
- 28:44So I think sometimes it's just going back to those, basic things.
- 28:49So, so definitely no no your level of connection And if you're not so good at it, why
- 28:58aren't you connected?
- 28:59You know, why aren't certain people on your team?
- 29:01And that probably I would think would be kind of telling for you as well.
- 29:05What areas do you need to work on?
- 29:08So, like, for people that are listening and they might want to can with you, learn about
- 29:14your books or, coaching or or speaking, where where can they get a hold of you?
- 29:20SIM simplest way is either through, Mike Pagan dotcom.
- 29:24It's it's there's not many pagan surnames out there.
- 29:27It's not because I'm anti religious is my surname.
- 29:30So to come through on that, all via LinkedIn.
- 29:33I'm I'm I'm very active on LinkedIn.
- 29:35So that's a space where I can always have conversations and see what's going on.
- 29:39If there's ways of collaborating, supporting, and helping, that's, that's always part of it.
- 29:44I and the the one other one on a monthly, which everybody mentioned this, on a monthly basis, I
- 29:49do a mental well think tank.
- 29:51Which is it's a non sales environment.
- 29:53Anybody on there, is is is banned from any selling is just conversations in a safe space
- 30:00about things that are current in the well-being world, in the mental wealth world, what are
- 30:05people doing to proactively look after themselves better where if people have got
- 30:10challenges or issues within their work, it's a safe space.
- 30:13Nothing's recorded.
- 30:14Nothing goes anywhere.
- 30:16And that's always the 1st Friday of the month.
- 30:19So if you're pinging through or talking to me, that might be of interest to some of those
- 30:23listening.
- 30:24Awesome.
- 30:25Well, I'm gonna try to jump in on that at one point.
- 30:27So, Mike, thanks much.
- 30:29So I'm gonna think, you know, this is my challenge to myself.
- 30:32I'm gonna think about my support and see what area I might be lacking in and see if I can
- 30:41spend some time in quiet to reflect on you know, if there was a person that I wanted to
- 30:46join my mental health team, where might I find them?
- 30:51Like what how might have my approach though.
- 30:54So I challenge you to do the same.
- 30:56Try to think.
- 30:57Who's in your life?
- 30:58What do they do for you?
- 31:00And if there's sometimes an area where you find you're always struggling to get an answer from
- 31:05a different angle.
- 31:06That potentially might show you where a gap exists So go ahead and try that.
- 31:11Roxanne, just on there.
- 31:12I'm I'm I wouldn't advocate dumping friendships that you don't think are there.
- 31:17Just look at who's the 2.0.
- 31:19Who's the next version up that's gonna help you going forward?
- 31:22Because that friend can still be a friend.
- 31:25This is it this isn't about brutal cutting people off.
- 31:28It's about what is fit for purpose for your way forward.
- 31:32And if you need the next version up, Let's have an upgrade.
- 31:362.0.2.0 version.
- 31:37You may have evolved past that person.
- 31:40Doesn't mean that they may not be a friend again, but a good point, Mike.
- 31:43Thanks for sharing that.
- 31:44So for everyone, thanks for hanging out with Mike and I.
- 31:48What I would suggest is if you wanted to know about your relationships.
- 31:51You know that that's the area that I speak on.
- 31:54So if you wanted to know if you're if you're kind of doing at home or at work, All you do is
- 31:59go to my website robsanderhodge.com forward slash quiz.
- 32:02You do a little quiz.
- 32:04You can do both.
- 32:05We'll send you We'll analyze that and make some recommendations for you with some next steps.
- 32:09And if you'd like to have a coaching, call with me just to check that out, please connect, and
- 32:15I would love to do that.
- 32:17Again, Mike, thanks so much for being way here with us and for everyone.
- 32:20We'll see you again next week.
- 32:22Thanks for tuning in to authentic living with Roxanne, creating the space for positive,
- 32:28healthy change.
- 32:29Roxanne is a keynote speaker psychotherapist, and coach to work with Roxanne.
- 32:35Visit rocksandurhaj.com/blueprint.
- 32:39We'll see you next time.
- 32:41On authentic living with Roxanne.